1. Oportun

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    Concord, CA

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    Oportun

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

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    Veronica was beyond wonderful today in so many ways she was very helpful she stood out with…read moreexcellent customer service and a welcoming smile Bank of America is lucky to have such amazing employees that go out of the way to make you feel like a valued customer I have been with BOA 28 yearsI will always recommend them to everyone I know keep up the good work Liz Gonzales 1/8/24

    They only cater to the Spanish speaking community. I have received the worst service there. Twice…read moreI have been in line and was cut to cater for someone who speaks Spanish verses who was first in line. Very rudely spoken each time. Ptev written above Today, 7/19 - I come back to write another review and see I forgot to post above and AGAIN I'm mistreated. It's like they see a black face then INSTANTLY they are on defense. I'm sick and tired of discriminatory treatment from banks treating black people this way. I'm a professional women who has had an account with Bank of America in great standing for over 23years. 100s of 1000s has hit this account and the accounts monthly average should say enough to a Manager to say I'm not trying to get over or do anything fraudulent. Everyone HATES this bank because it known for naivety and mistreatment, but to close those account would cause me more of a headache due to multiple people I support and how connected this account is to their account. This branch needs a visit from their Diversity and Inclusion Officer

    Chase Bank - Chase 2025 calendar is here!

    Chase Bank

    (58 reviews)

    We called Saturday afternoon to see if this location had a notary on site who could also sign with…read moretwo witnesses, they confirmed yes, they do. So we walked in after opening on Monday expecting the notary to sign and two witnesses from the bank to also sign, which is what my sister in law did at her bank. But apparently it's Chases policy not to have their employee's sign as witnesses and their notary wasn't there until 11am, both of which just happened to not be mentioned when I called ahead to confirm they could do it. We walked across to Poppy Bank, who sadly also didn't have a notary on site, but did point us to UPS where they get items notarized themselves. We ended up going to the Rossmooor location and got everything notarized with two UPS employee as witnesses with absolutely no issues. All in all, my opinion of this bank dropped even lower than it was and I won't be coming back.

    The Chase Bank experience has dwindled. I've been a customer since forever in the Bay Area (since…read moreit was taken over from WaMu). It's reliable, until it isn't for all the wrong reasons. 1. At this branch, the ATM is almost always down. It's always no cash available currently (May and June 2024). 2. I tried to get ahold of its mortgage business - and the agent there are mostly not reachable. They also dissuade me from the best available options - which is availability and eligibility of 1st time home owner loans/alternatives. To be fair, maybe they're just not supposed to tell you what's right. 3. the ATM took my money and didn't send me a receipt. Nowadays, I have to always video myself putting in money for proof. It has come to that level of untrustworthiness. 4. I always need to watch out for the monthly fee that they charge onto my account and then spend time to call them to reverse it because I had sufficient amount in my account, or have enough direct deposit for the month, or whichever the reason it is that should have waived the monthly charge. 5. All the foreign money request is no longer available on site. You'll need to request well in advanced... but seriously, I thought at least they'll have the Euro's or something that is usually requested (since Euros cover lots of country... like almost a continent). 6. For this particular branch, they never have enough Lunar New Year envelopes - I have to go to branch nearby (Pleasant Hill for example). I hope it gets better.

    Oportun - installmentloans - Updated September 2026

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