I had a great experience at the bank today. Alexandria helped me add my husband to our joint…read moreaccount, and she made the whole process easy, fast, and simple. She was awesome -- very helpful, professional, and friendly. I really appreciated her excellent customer service!

I joined SchoolsFirst because I believed the credit union pitch. Member owned, people helping…read morepeople, better than the big banks. What I found instead was some of the worst institutional incompetence I have encountered from any financial institution. After paying off a small personal loan in full, SchoolsFirst began reporting the account differently to all three credit bureaus simultaneously. Not slightly differently. Completely differently. One bureau showed the account as still past due long after it was closed and paid. When I disputed it with documentation, they produced two entirely different transaction histories for the same loan. Their own internal records contradict each other. They also sent an official dispute response letter that misidentified the loan product entirely, getting the basic type of loan wrong in formal correspondence. That alone tells you everything about how carefully they maintain member records. Rather than fix it, they declared in writing that they would no longer communicate with me about the matter, and then continued furnishing the disputed data to credit bureaus anyway. The practical damage is real. Inaccurate reporting on a small loan paid in full affects your credit profile, your interest rates, and your ability to qualify for financing long after the loan is gone. If you are a California educator considering SchoolsFirst, I would look carefully before committing. The credit union philosophy is easy to say and hard to find here when something actually goes wrong.

Worst experience I ever had the owner Bassem Hanna is very racist, As a young black man I went up…read morethere and they quoted me on a price $326 for 5 days on the Yukon Denali, My wife calls the next day they tell her 260 for 5 days for the exact same truck we get there she go inside he asked for the payment she said can I look at the truck first we like the truck we both go inside he see us and say sorry that truck has been reserved already really, Didn't understand that cuz you gave us the keys and let us look at it and all of a sudden it's reserved wonder why. (And FYI my wife's not black)

We just bought a grand Highlander limited max hybrid. I was referred to Andalusia (Andi) by a…read morefriend of mine. She went above and beyond our expectations. Her expertise made our shopping experience go fast and smooth. Within a few hours she found the exact Grand Highlander we wanted. After that Andi passed us on to Avontae in sales to finish up the paper work. He was in charge of the test drive, showing us the awesome gadgets and features. He had all the answers to all our questions. Avontae had us in the finance office signing the final papers in no time. All in all it was the best car buying experience my wife and I ever had. Looking forward to buying another Toyota from these 2.

3- hour wait for an scheduled oil change is ridiculous. Even my doctor's office does better…read morenowadays. It's just a matter of organization. The flow is breaking down somewhere. The manager of the service department needs to find where the bottleneck is happening. Hopefully, he's not an overweight slob there just for the paycheck. Hire a consultant to do this more effectively. Have your cloth seats professionally steamed (those stains look disgusting), fix the laptop rests, clean the coffee maker as requested on the screen. Finally, waiting 40 minutes for a car that's ready, just because the representative at the desk can't organize himself is unacceptable. Hire capable people, train them better, and represent Toyota professionally, like the brand deserves.

I needed money fast to close my home loan so I got a loan from this company. Well after paying my…read morenote for 6 months on time I find out that I now owe $60 more than I borrowed. How is this legal? They said that because I chose a long repayment period; only $10 dollars goes toward the loan. So, $472 goes to them as interest on the loan. Do Not deal with these loan sharks. They take advantage of people in need. The fine print will get you. Wish I could give ZERO STARS!!!

Great place to go when your in a jam great customer service! Juan is amazing! Nice guy he helped…read moreand walked me though the whole process and answered all of my questions. Thanks everyone

This is the place to go if you're looking for great service and honest people. No pressure and…read morequality autos. No bs, straight up, excellent customer service!

We purchased a car about 8 months ago. It's been NON STOP issue after issue since then. We called…read morethe number listed on Google and there was no answer. We got a call back and the person was extremely unprofessional. We asked if they owned a dealership and they got really defensive and said "You're asking a lot of personal questions and I don't know who you are". We explained we had purchased a vehicle and were having issues. All he said was "Well dealership closed its doors nothing we can do" and proceeded to hang up.

The customer service was great. They were quick and attentive. It was very easy to get into a loan…read moreonce you prove your income. Be aware however, the interest rate may be well over 30%. When I originally asked about the rate during the process, I was told that after making consistent payments I could go back and be evaluated for a lower interest rate; but I found out later that actually meant having to take out a completely NEW loan and going through the entire process again; so if you have any changes to your job or income, it may have a negative impact. They will not re-evaluate your original loan for a lower interest rate or refinance your existing loan; they want to create a new loan that pays off the original loan, but the interest rate (even with no missed payments) may only only be a few points lower (and still well above credit card range) so it probably will not be worth the trouble. The interest on my loan may end up being more than the actual loan principal and that's even without missing any monthly payments. They did explain later into the loan that making extra payments to the principal to lower the amount of interest charged can be done, but that means making payments every week or even a couple times a week ON TOP of the regular monthly payment, and it looks to only be about $20 difference. If you do get a loan from this lender, know what you're getting into and how expensive it will be. Ask lots of questions and check the small print. Here is a link to their explanation of the DAILY interest they charge on all loans: https://www.onemainfinancial.com/resources/loan-basics/how-daily-simple-interest-works They provide a friendly service that anyone may find themselves needing to use (quick, easy), but it is exxxpensive and unless your monthly total payments equal out to double/triple the set monthly payments (by making daily or weekly payments) you can't get out quickly or without that interest charge being more than half of your monthly payment. That's why your principal goes down so slowly.

Came for a loan.. And in minutes they got me approved. The staff really friendly and helpful with…read moremakeing sure you understand the loan.. Great place if u need a car loan or personal loan come here.. You will not regret it... And once again onemain financial

I don't even know how this place stays open... every time I show up to do business their internet…read moreis down! They tell you to show up in the morning because it works better... sounds like bs, never heard of internet working better in the morning it almost sounds like an excuse to not have to do anything in their last hour of business! Time to find a new location!!!

I was a customer here until 1 of there employees tried to overcharge me on a debit card, when I…read morecalled her out on it she said it was company policy. 1 week later an executive at the top Mr. Laboyer tries to offer me a free transaction bc of his employee and her mishandling of policy info and not knowing her job. I still say they are robbing people at this place and trying to cover it up. This is uncalled for to offer a free transaction when your employee breaks the law. Consumers if you are reading this review please check your fees people are in dire need of money so they are taking yours.