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    Ong Auto

    5.0 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    United Auto Group

    United Auto Group

    (3 reviews)

    If no star was an option, I would be choosing that option. I am sad to be writing this review…read morebecause we were highly recommended this dealership by someone who has sent them quite a bit of business. I was in the market for a new car as my truck was totaled in an accident in Sept. Mohammed was super friendly and showed us all the vehicles in our price range and to fit our needs. We fell in love with a Mercedes GLS 550 and decided to purchase. I noticed a few cosmetic defects, but he assured me the vehicle was meticulously maintained and of the highest quality. We also bought the warranty he highly recommended and promised it would cover everything except basic maintenance. He did note the sunroof shade didn't close and he would personally made sure it was taken care of. He said it would be weeks for the parts to come in. I took my vehicle home. Upon bringing it home I noticed more things wrong. I chased Mohammed via phone call for weeks before he finally agreed to have his mechanic look at my concerns. He had my vehicle for 2 weeks and it was untouched, no communication. FINALLY, he disclosed the issues were far too advance for his mechanic and we should bring it to Mercedes to diagnose. He agreed to work with the warranty to pay what they didn't cover to make this deal right. My vehicle was at the Mercedes dealer for almost a month due to lack of communication on Mohammed's end and finally we had to close the ticket, and my vehicle is still "broken". Mercedes also noted the front brakes are so worn down that any self-respecting dealer should have bare minimum disclosed it was in need of brakes. I have sent 3 follow up emails and MULTIPLE unreturned phone calls to have the agreed upon work fixed and I'm sure they will remain unreturned.

    Mohammad was awesome to work with. They didn't have what we wanted on the lot, but he went to work…read morefor us right away to find the perfect car for us. It took about a week to fine THE ONE, which I am thankful for because he paid very close attention to service history and owner records. He reached into his massive dealer network to not only find us a great deal, but also found the perfect car that checked all my boxes. I will buy from only Mohammad and United Auto Group in the future, I cannot recommend them enough!

    Ong Auto - usedcardealers - Updated June 2026

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