If no star was an option, I would be choosing that option. I am sad to be writing this review…read morebecause we were highly recommended this dealership by someone who has sent them quite a bit of business. I was in the market for a new car as my truck was totaled in an accident in Sept. Mohammed was super friendly and showed us all the vehicles in our price range and to fit our needs. We fell in love with a Mercedes GLS 550 and decided to purchase. I noticed a few cosmetic defects, but he assured me the vehicle was meticulously maintained and of the highest quality. We also bought the warranty he highly recommended and promised it would cover everything except basic maintenance. He did note the sunroof shade didn't close and he would personally made sure it was taken care of. He said it would be weeks for the parts to come in. I took my vehicle home. Upon bringing it home I noticed more things wrong. I chased Mohammed via phone call for weeks before he finally agreed to have his mechanic look at my concerns. He had my vehicle for 2 weeks and it was untouched, no communication. FINALLY, he disclosed the issues were far too advance for his mechanic and we should bring it to Mercedes to diagnose. He agreed to work with the warranty to pay what they didn't cover to make this deal right. My vehicle was at the Mercedes dealer for almost a month due to lack of communication on Mohammed's end and finally we had to close the ticket, and my vehicle is still "broken". Mercedes also noted the front brakes are so worn down that any self-respecting dealer should have bare minimum disclosed it was in need of brakes. I have sent 3 follow up emails and MULTIPLE unreturned phone calls to have the agreed upon work fixed and I'm sure they will remain unreturned.

Mohammad was awesome to work with. They didn't have what we wanted on the lot, but he went to work…read morefor us right away to find the perfect car for us. It took about a week to fine THE ONE, which I am thankful for because he paid very close attention to service history and owner records. He reached into his massive dealer network to not only find us a great deal, but also found the perfect car that checked all my boxes. I will buy from only Mohammad and United Auto Group in the future, I cannot recommend them enough!

Bought a Ford Ranger from Fred a few years ago. It was priced right and served me well. I keep…read morechecking to see if Fred has another vehicle for my next one!

I found a car at KK Auto Ranch on Autotrader.com. It was the end of August and the pics of the car…read morehad snow on the ground. I asked the salesman why it had been on the lot so long and he said it's the exact same as another car they had sold in the winter, so they used the same pics. This turned out to be a flat-out lie. In reality, it was the same car as in the photos and he hadn't yet suckered anyone into buying a $6000 car that needed $6000 in repairs. I am not that sucker, but I did spend money on an inspection that told me how bad the car was when the salesman Fred Barker could have just been up front with me. Hopefully, after reading this review, you won't be a sucker at KK Auto Ranch either. There are plenty of roadside car lots. My suggestion would be to pick a different one.

Do not buy a car from here. The most unethical dealership and worst experience I have ever had…read more Ovoid at all costs. Since Bart wanted to respond he was the problem literally told me he could care less about my business as he sells hundreds of cars a month. They had spliced wires together to trick the head unit into thinking the rear compressor wasn't blown. This happened years ago but I would look at their Better Business Bureau complaints. These guys are super shady

Lemon alert! We had a terrible experience. We had transmission issues during our 30 day warranty…read more Their back alley mechanics tried to fix it twice but all mechanics were sick for a week during the process. No paperwork for parts, nothing just a "we fixed it." Not! Ended up getting it fixed right after for several thousands of dollars. Honda dealership was appaled. Pictures don't lie. Buy somewhere else.

Unique cars yes but horrible dealership! Had a pre approval and ready to purchase a car from them…read more Gave me a run around about finding a comparable price so they can match the price to saying they can give me a better Apr and did a hard inquiry on my credit to just tell me that they can't do it due to the state I live in. Before running my credit they told me that the state I lived in would be no problem! I gave them comparable cars just for them to say they price their car right and they can't match. Why tell me to send you comparable cars if you did not plan to match it. Worked with Shaun, Colin and Dave in sales! Stay away waste of time!

The stellar reviews here are legit. From my initial phone call (Colin, the owner, happened to be…read morethe one who picked up the phone) explaining my time-crunch situation, to helping me get my original car shipped to another state (when I asked why he would do that Colin said, "Because that's how we treat our customers"), to sending registration paperwork for yet another state as promised, my experience with everyone in the various departments at Poquet Auto was as it should be--kind, genuine and capable. I didn't know it at the time, but a friend won't buy a car anywhere else, having done so several times and corroborated my experience. Their business model speaks for itself and I can't recommend them highly enough. Thank you, Poquet Auto!

Service and Sales A+...5 stars!…read more Folks were great up front; however, getting return calls re titling was a nightmare. Long holds, no return calls, blame-shifting. One call after another, nothing!!!

1 star because 0 is not an option. First, let me say that I…read moredid not purchase my Chev here ... they lowballed my trade, so I bought from a different dealer and got even more than I was asking for. (FWIW, my spouse had the exact same experience) My issue is with service. Gone there 3 times, only one - a basic oil change - was fine. The other two times I was turned away because - despite having a confirmed appointment including text and email reminders - I was told I didn't have an appointment. Apparently they know their online tool doesn't work but its still on their website. IMO, not my problem - I have an appointment with several text and email confirmations so they should honor it. Just today, I showed up for yet another 'phantom' appointment for an intermittent issue. Because I knew the vehicle may not demonstrate the issue in the service bay (it is an intermittent issue after all) I have been taking videos for WEEKS to demonstrate the issue, what it is, and prove that it is persistent. At first, the tech was just going to turn me away for my apparent lack of appointment ... but I refused. Again, not my problem that your scheduling tool is broken. So we went to my vehicle and, of course, could not replicate the issue. I explained I knew that would be the case so offered up my videos. Flat out refused - said there was nothing they could do, and videos were worthless. Not a "hmmm, let me see what our techs think" or even a "gee, sorry this is happening - we'll take it and see if we can try to troubleshoot it". He didn't even want to see the videos to better understand what I'm dealing with. (It's the lift gate, by the way ... it only works about 20% of the time on a '24 traverse) Now I get it - it's like going to the doctor and magically being well. But this issue persists, it will persist, and I cannot predict when it will happen. So it sounds like unless the stars align and I show up for a non-phantom appointment and the issue just happens to be observable at that precise moment in time, they will not do a thing. The blatant refusal to honor my appointment coupled with the "nothing I can do" mindeset - - - I'm done. I'll drive three cities over to where I bought the vehicle rather than deal with this crap again. DO NOT RECOMMEND.

Apple Ford Pro Elite Commercial Center is the best ever!!! I was passing through the area when my…read morecheck engine light came on. I talked with Lindsey in service and it turned out to be a failed Catalytic converter which is very expense. Lindsey was great at finding it was still under warranty and got it replaced for free. She was very responsive to questions and answered my text messages very quickly. She is the best and this dealer is top notch!!! Thanks for the great job!!!

Guy who runs this place isn't the most honest seller. Bought a vehicle from them, need a new…read morebattery because the one that was in it was too small. Most likely replaced before sold. Also need 300 + dollars worth of tune up , surprising since they actually have a decent workshop. Also arm on passenger seat was broken so needs fixing. all in all best to keep them under mircoscope if considering buying from them.

From the owner: Auto sales and service after the sale. Discounts on major service and maintenance.read more