Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

This review is only for Bella Beach Properties and not for the unit we stayed in. The unit, Sugar…read moreBeach 153, was not well maintained or in a great spot in the complex. Unfortunately it was located exactly above the garbage dumpsters which were emptied six days a week between 4 am and 7 am, which meant that sleeping late was not an option. Bella was very accomodating with our situation, even trying to find us alternate units which unfortunately were not suitable or cost more. In the end, we stayed and they refunded us a portion of our cost. I would recommend Bella. I would not recommend Sugar Beach 153.

This is a really great place to stay. Its with walking distance to the Flora Bama bar and yacht…read moreclub. I like staying here because of the wonderful views of the canal. Also, if you have a boat, you can pull up to the dock at certain parts that aren't reserved for the condo owners. The pools are really nice because there is a zero entry one, one for adults only, and an indoor one. The condo is kid friendly so that is nice. This is one of my go-to places to stay. Oh and your not far from the Alabama/Florida line, so you can buy lotto tickets or just make a run to Florida.

I've been coming to Bella Luna since I was a young boy! It's such an amazing place! Now I'm able to…read morewatch my children grow up taking our family trips to this little piece of paradise! Great views, great people, great amenities, great experience! You won't be disappointed if you decide to make this your home!

TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

HORRIBLE COMPANY! We booked 403W at The Four Seasons at Romar Beach for 22 nights. Upon arrival the…read moreunit was infested with roaches. We contacted Prickett Properties who put us in a temporary property, The Palms, for 3 nights while they exterminated. The temporary property was smaller, outdated and dirty. When we returned to 403W we were met with another round of roach attacks! Several varieties and sizes confirming our suspicion of an infestation! We immediately left and checked into a hotel close by. Our 22 day vacation was reduced to 5 harrowing days. Prickett Properties blamed EVERYONE for the issue....the HOA, the owner, even us! They won't refund all our monies paid claiming we have to pay them for 3 nights at The Palms! Prickett Properties has NO idea what customer service is. They are terrible to their customers. BEWARE OF PRICKETT PROPERTIES. STAY AWAY

DO NOT STAY AT THIS PLACE ! I repeat !…read moreDO NOT STAY AT THIS PLACE ! 1. ) You have to DRIVE to a TOTALLY DIFFERNT LOCATION to get the key, parking passes and wristbands than the actual Perdido Towers. 2. ) We stayed in Unit 507 and immediately when entered we attempted to open the stove, the STOVE DOOR STARTED HANGING DOOR started HANGING DOWN. It looks like someone had attempted to repair with super glue in the past. THIS WAS HORRIBLE ! 3. ) Also the LAUNDRY DOOR WAS OFF TRACK AT THE BOTTOM AND ON THE TOP. We could never get the door back on. The door started leaning and we feared it would fall on our daughter the hold trip and it did fall when we was upstairs sleeping at night and it scared us to death. 4. ) Also, in the middle of our stay, an employee knocked on our door and told us our PARKING PASSES THAT THEY PROVIDED US WERE NO LONGER ANY GOOD and we would need to start using NEW PARKING PASSES. This did not make sense to us at all. 5. ) Also the STOVE EYES were not plugged in properly. We could not get the STOVE EYES to work at all for the first night of our stay. We then realized the stove eyes were HALF WAY PLUGGED IN. 6. ) The BEACH CHAIRS AND BEACH UMBRELLLA ARE NOT INCLUDED IN THE STAY. You have to pay extra for the BEACH CHAIRS AND BEACH UNBRELLA. I have never stayed in a condo that does not provide at least TWO BEACH CHAIRS AND ONE BEACH UNBRELLA. 7. My kids SPILLED ORANGE JUICE IN THE BED and washed their hands on a towel after eating homemade CHOCOLATE CHIP COOKIES and PERDIDO REALTY EMPLOYEE ANNA PARKS said it was human feces. Wow ! This is laughable. Who would wipe poop with a towel when we have tissue. Both of our kids are potty trained and would never pee in the bed. This is all laughable. 8. ) Employee Anna Parks was very rude and made us feel that we are criminals. She would talk over me. She made us feel we were nobody and better pay up for the feces when there was never any feces. 9. ) The WIFI is horrible ! It moves very slow and didnt work at all most of the time. 10. ) 2 of the 3 TV's were out dated and was not smart Tv's. Could not connect to any of our apps on the Tv's.

Every year, my husband's golf group spends a week in Perdido, FL enjoying the weather, the beach,…read moreand, of course, the golf. For years, we have enjoyed the dependability of Perdido Realty in placing our entire group (from several states) in perfect rental condos. This year, our first floor, regularly chosen, condo was not available. Carrie continued to work with us over several days, until we found the perfect spot on the second floor, not far from our buddies. Looking forward to next year, and our next contact with Perdido Realty, and Carrie!

I rented one of the units (through a third party property management site) in mid-August. After…read moresome initial confusion on my part - not seeing the second parking lot, and mixing up the East and West sides of the building, navigating the parking and building were easy! The condo never felt crowded, with great beach access (also, not crowded). Eden is near one of the state parks, so isn't sandwiched between other high rises.

I will never again return to this condominium and I wish I had paid more attention to the bad…read morereviews regarding the cleanliness of this property. I really really wanted to like this condo because the patio and view were so nice; however, one thing after another happened and we ended up having to check out two nights early. From the moment we walked in, the condo had a very musty odor that we thought was just due to the cleaning products used, but turned out to be a very bad mold situation in the condo. You could tell that they had been attempting to cover up the situation by spraying and repainting the areas with mold, but they were never addressing the leakage issues and the mold was a major problem in the unit. We went and bought air purifiers attempting to make the unit work, but we have several people traveling with us that have terrible allergies and the longer we stayed in the unit the more sick we became from being exposed to the mold. The thing that finally tipped us over the edge and required us to leave early was the fact that we found a huge RAT (not mouse) in the condo. It was later divulged to us that the rat issue was known and that prior to our check in, poison had been placed in the unit. By the time we found the rat, it was half dead and had coughed up blood on the curtains. One rat was caught by the maintenance crew, but we continued to find rat droppings on the furniture and we refused to stay in this disgusting unit any longer. We were able to get a refund for all but one night. Throughout the process of talking to several employees trying to remedy the situation the issues we had were clearly very common at this property. I would never stay in this place again and I would recommend others to stay away as well until the management takes action to properly care for this property.

I cannot more highly recommend Mark and Associates. They consistently provide excellent feedback…read moreand outstanding service. Every experience has been professional, efficient, and genuinely pleasant.

absolutely horrible company. if you want people constantly coming in your apartment have at it!!!…read moreexpect them to invade your privacy several times a year. the inspector is absolutely horrible and rude. The ladies that run the office are nice enough but it's about privacy and the constant invasion that I can't tolerate any longer. luckily they sold our property so hopefully the new owners won't run it like slumlords. In all of my 30 years of renting I have never experienced such an invasion of privacy!!!!!! You have been warned if you choose to go down this road.

The Phoenix X is a great condominium but condo 1002 is horrible!!! Hard bed and pillows! None of…read morethe lamps work and the blender was broken. We found that out while trying to make a pina colada and lost all of our alcohol!! Will never stay again!!!!

We have stayed with Brett Robinson rentals at Phoenix x and Phoenix xiii multiple times over the…read morepast 10 years. This year we stayed at phoenix x May 22nd thru the 26th in room 205. After a few days my wife and I started not feeling well. As we started to look closer around the unit we noticed multiple locations of mold in the bathroom walls and living area ceiling. Rust in the dishwasher along with rotted/swelling cabinets and flooring not finished with gaps and cracks. Going into this units we understand imperfections and wear and tear. As far as mold and rust, totally unacceptable especially at the rates they charge for the facilities.

What started out as an amazing management company in March 2017 to list our family condo by…read moreOctober had become a nightmare.

From the owner: We specialize in condo rentals in the Orange Beach, Alabama area.read more

This was my wife and best friends 28th year to visit the area and stay in the condos. Highlights…read moreinclude: close to groceries, shopping, restaurants, and about anything you might want to see or do. Also - pool is on beach side. Very quiet in the fall. Great for a peaceful retreat!

I'd like to start out by stating that I am a regular guy and I don't normally write online reviews…read more I am a moderate traveler who comes to Perdido key once a year. I understand that the condominiums are privately owned, so each will be differently furnished, and the individual experience will depend on which Condo you choose. I've had great condos here in the past for fair prices, but Condo d33 has been a terrible experience. The layout and furnishings are sub par, the appliances and furniture are cheap and not in working condition, and these problems have put a damper on our trip. The first problem we ran into is the quality of the furniture. Although the beds are very comfortable, the couch and chairs look like they'd be at a rummage sold for 10$. The cushions are thin and the wicker on the tables and chairs are peeling and need to be replaced. The lights in both bedrooms do not work, making it very difficult to navigate the rooms at night. The screen door is badly ripped, so we taped over it. In the guest bedroom the television is in the corner facing an angle where nobody can view it from the bed. The third day we walked in from the beach and there was soap all over the floor, the dishwasher had leaked soap and water all over the kitchen floor, and there were no mops or cleaning tools to clean it up.