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    Ono Island Gate House

    3.3 (3 reviews)

    Services - Ono Island Gate House

    Property management

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    10 years ago

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    8 years ago

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    8 years ago

    Very nice, polite, and professional security force. We live here and love having the added sense of security.

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    Prickett Properties

    Prickett Properties

    (24 reviews)

    Review of Beckoning on Perdido Bay Rental PropertyOur family stayed at the Beckoning on Perdido Bay…read morein Lillian, Alabama, from July 18 to July 25, 2025, and while we had a mostly pleasant stay with many memorable moments, several issues need addressing to enhance future guest experiences. The refrigerator leaked from the top right, requiring a mixing bowl to catch water, emptied twice daily, and the undersized freezer could only hold one bag of ice alongside our food, lacking an ice maker. During an air conditioning failure, indoor temperatures reached 85°F, causing fridge temperatures to hit the mid-50s, risking spoilage of our several hundred dollars' worth of groceries; the fridge, bolted to the floor, may need coil cleaning. The internet was unusable for modern devices until the maintenance director kindly set up his personal Starlink system, and we recommend a permanent high-speed solution. The property had maintenance issues: the rear porch screen door had holes and was detached, allowing insects like cockroaches and silverfish inside, which we had to handle. Dirty dishes in cupboards suggested inadequate cleaning, a rotted deck board near the grill posed a safety hazard, and low kitchen sink pressure made dishwashing difficult. Closets had a musty odor, needing dehumidifiers. We found insufficient towels and washcloths for the guest capacity, forcing us to buy more, and recommend two sets per person. The living room furniture, styled like outdoor pieces, and dated porch furniture were uncomfortable, and the shelter house hammock was torn. The overgrown driveway brushed our Suburban, risking paint damage, and a deep, water-filled hole created a muddy hazard. The beach path and shore were overgrown, needing cleanup, and the lack of a dock limited activities. Ants on the beach caused painful bites, and the grill's metal bristle brush was a health risk, with a non-functional igniter and uncleaned grease tray. Door handles loosened repeatedly, kitchen knives were dull, and porch screen doors were misaligned. The AC failure, due to a mold-clogged condensate line, was fixed promptly by the maintenance director, who was pleasant and responsive. Despite these issues, the private property offered ample space for lawn games, and the screened porch with fans was a highlight, keeping bugs out when closed. The private beach with shallow, safe waters was ideal for kids, with minimal jellyfish and dolphin sightings nearby. Beach wagons, toys, and chairs were a cost-saving bonus, and the outdoor shower and spigot were convenient. The large, well-stocked kitchen with a gas stove and spacious dining table suited our family, and the living room had books and games, though the TV was small. Updated bathrooms had great water pressure, bedrooms had comfortable beds and fans, and the master closet was spacious. The maintenance director's Starlink and AC fixes were greatly appreciated. We enjoyed daily beach time, fishing for catfish and a black drum, and a trip to the Naval Aviation Museum to see the Blue Angels, 45 minutes away. Removing a few trees could offer an unobstructed bay view from the porch. Overall, this property has great potential, but addressing these maintenance, cleanliness, and amenity issues would make it exceptional.

    TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

    Perdido Realty

    Perdido Realty

    (25 reviews)

    DO NOT STAY AT THIS PLACE ! I repeat !…read moreDO NOT STAY AT THIS PLACE ! 1. ) You have to DRIVE to a TOTALLY DIFFERNT LOCATION to get the key, parking passes and wristbands than the actual Perdido Towers. 2. ) We stayed in Unit 507 and immediately when entered we attempted to open the stove, the STOVE DOOR STARTED HANGING DOOR started HANGING DOWN. It looks like someone had attempted to repair with super glue in the past. THIS WAS HORRIBLE ! 3. ) Also the LAUNDRY DOOR WAS OFF TRACK AT THE BOTTOM AND ON THE TOP. We could never get the door back on. The door started leaning and we feared it would fall on our daughter the hold trip and it did fall when we was upstairs sleeping at night and it scared us to death. 4. ) Also, in the middle of our stay, an employee knocked on our door and told us our PARKING PASSES THAT THEY PROVIDED US WERE NO LONGER ANY GOOD and we would need to start using NEW PARKING PASSES. This did not make sense to us at all. 5. ) Also the STOVE EYES were not plugged in properly. We could not get the STOVE EYES to work at all for the first night of our stay. We then realized the stove eyes were HALF WAY PLUGGED IN. 6. ) The BEACH CHAIRS AND BEACH UMBRELLLA ARE NOT INCLUDED IN THE STAY. You have to pay extra for the BEACH CHAIRS AND BEACH UNBRELLA. I have never stayed in a condo that does not provide at least TWO BEACH CHAIRS AND ONE BEACH UNBRELLA. 7. My kids SPILLED ORANGE JUICE IN THE BED and washed their hands on a towel after eating homemade CHOCOLATE CHIP COOKIES and PERDIDO REALTY EMPLOYEE ANNA PARKS said it was human feces. Wow ! This is laughable. Who would wipe poop with a towel when we have tissue. Both of our kids are potty trained and would never pee in the bed. This is all laughable. 8. ) Employee Anna Parks was very rude and made us feel that we are criminals. She would talk over me. She made us feel we were nobody and better pay up for the feces when there was never any feces. 9. ) The WIFI is horrible ! It moves very slow and didnt work at all most of the time. 10. ) 2 of the 3 TV's were out dated and was not smart Tv's. Could not connect to any of our apps on the Tv's.

    Every year, my husband's golf group spends a week in Perdido, FL enjoying the weather, the beach,…read moreand, of course, the golf. For years, we have enjoyed the dependability of Perdido Realty in placing our entire group (from several states) in perfect rental condos. This year, our first floor, regularly chosen, condo was not available. Carrie continued to work with us over several days, until we found the perfect spot on the second floor, not far from our buddies. Looking forward to next year, and our next contact with Perdido Realty, and Carrie!

    Eden Condominium - Beautiful sunrise...

    Eden Condominium

    (14 reviews)

    I rented one of the units (through a third party property management site) in mid-August. After…read moresome initial confusion on my part - not seeing the second parking lot, and mixing up the East and West sides of the building, navigating the parking and building were easy! The condo never felt crowded, with great beach access (also, not crowded). Eden is near one of the state parks, so isn't sandwiched between other high rises.

    I will never again return to this condominium and I wish I had paid more attention to the bad…read morereviews regarding the cleanliness of this property. I really really wanted to like this condo because the patio and view were so nice; however, one thing after another happened and we ended up having to check out two nights early. From the moment we walked in, the condo had a very musty odor that we thought was just due to the cleaning products used, but turned out to be a very bad mold situation in the condo. You could tell that they had been attempting to cover up the situation by spraying and repainting the areas with mold, but they were never addressing the leakage issues and the mold was a major problem in the unit. We went and bought air purifiers attempting to make the unit work, but we have several people traveling with us that have terrible allergies and the longer we stayed in the unit the more sick we became from being exposed to the mold. The thing that finally tipped us over the edge and required us to leave early was the fact that we found a huge RAT (not mouse) in the condo. It was later divulged to us that the rat issue was known and that prior to our check in, poison had been placed in the unit. By the time we found the rat, it was half dead and had coughed up blood on the curtains. One rat was caught by the maintenance crew, but we continued to find rat droppings on the furniture and we refused to stay in this disgusting unit any longer. We were able to get a refund for all but one night. Throughout the process of talking to several employees trying to remedy the situation the issues we had were clearly very common at this property. I would never stay in this place again and I would recommend others to stay away as well until the management takes action to properly care for this property.

    Mark Downey & Associates - Mark Downey

    Mark Downey & Associates

    (53 reviews)

    We have really enjoyed the house we rent from Mark Downey and Associates. The staff communicates…read morevery well what it expected of the tenant and provides any answers to questions that may arise. From time to time things do need to fixed and I gotta say this company has two wonderful people to assist in that. Darlene is a gem! I cant say enough good things about her. She responds quickly, gets the help that's needed AND follows up. I don't think we have ever had a person as good as she is when it comes to maintenance in a house we rent. I really feel like I need to send her something to express how much her help is appreciated. The other person that is fantastic is the maintenance guy, Donnie. He is so calm, informative and just overall a nice person to deal with. His work is always done extremely well and timely! Overall, I would definitely recommend this company to anyone just based on my experience.

    If you are looking for a property manager to rent out your property do not go with them. Let…read moreroutine maintenance go by the wayside, didn't check up on my property at all. Lawn mower, leaf blowers, weights amongst other things were stolen from my property and their response was "well you rented it as is". They couldn't even list the property properly on major rental websites and when I asked them to fix this I was told I had to pay extra to get them individually listed lol. I was deployed to a war zone while my wife was moving back in and they couldn't waste their precious Saturday to give her the keys back. Wouldn't trust them to walk my dog down the street.

    Needle Rush Point

    Needle Rush Point

    (7 reviews)

    This was my wife and best friends 28th year to visit the area and stay in the condos. Highlights…read moreinclude: close to groceries, shopping, restaurants, and about anything you might want to see or do. Also - pool is on beach side. Very quiet in the fall. Great for a peaceful retreat!

    I'd like to start out by stating that I am a regular guy and I don't normally write online reviews…read more I am a moderate traveler who comes to Perdido key once a year. I understand that the condominiums are privately owned, so each will be differently furnished, and the individual experience will depend on which Condo you choose. I've had great condos here in the past for fair prices, but Condo d33 has been a terrible experience. The layout and furnishings are sub par, the appliances and furniture are cheap and not in working condition, and these problems have put a damper on our trip. The first problem we ran into is the quality of the furniture. Although the beds are very comfortable, the couch and chairs look like they'd be at a rummage sold for 10$. The cushions are thin and the wicker on the tables and chairs are peeling and need to be replaced. The lights in both bedrooms do not work, making it very difficult to navigate the rooms at night. The screen door is badly ripped, so we taped over it. In the guest bedroom the television is in the corner facing an angle where nobody can view it from the bed. The third day we walked in from the beach and there was soap all over the floor, the dishwasher had leaked soap and water all over the kitchen floor, and there were no mops or cleaning tools to clean it up.

    Ono Island Gate House - propertymgmt - Updated September 2026

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