I've had a great experience with Franklynn Automotive. They've done work on both my Dodge Ram 1500…read moreand my 2012 Jeep Wrangler Rubicon, and I've been very happy with the quality of their work. They've always been honest and straightforward, their prices seem fair, and they get the work done in a timely manner. It's nice to have an automotive shop you can trust, and I wouldn't hesitate to recommend Franklynn Automotive to anyone looking for reliable and professional service.

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

Ken was so great from the start. My car broke down and he said come on over we can look at it…read moreright away. Everywhere else had days out wait times. I went over and Ken was extremely friendly and helpful. They diagnosed what was wrong and they began working. It was a a couple hour turn around. Excellent service.

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

Love this place!! The best for my rideshare vehicle!…read more They give me heads up suggestions and make sure to get me competitive pricing.

THERE'S A THIEF IN THIS SHOP. I really wanted to give these guys a good review, but the techs there…read morehave sticky fingers and now I'm out a $200 knife and have a broken hub cap. That's what I get for assuming the shop had some integrity. Now I know why they have this sign up. These guys will steal and break your stuff and act like it's just part of doing business with them.

Great customer care. Honest assessment of what was critically needed vs what was not. Pricing was…read morereasonable, comparable to most shops that don't try to price gouge.

They do not stand by their warranty. My vehicle always has…read moremore issues after leaving here, always top dollar charges and low quality work with no warranty. 3 year/ 36,000 warranty is a joke. Horribly run company. Nothing Christian about this place

After receiving a recommendation and reviewing the comments on Yelp here about Platinum I called to…read moreschedule an oil change and a complete overview of my daughter's car before she takes it out of state for college. The service was stellar and the price was amazingly reasonable! No gouging or over-recommendations were given to make me feel mistrust (which is exactly what happened at a prior auto service business that is very prominent in Highlands Ranch). The trust level is impeccable!! Thank you to Jimmy for all the great service and giving a father some reassurance sending my daughter out of state with her car!! Cannot recommend them enough.

The repair process was smooth and well organized. The staff was friendly and helpful, and the final…read moreresult exceeded my expectations.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

Change my thermostat on my 2011 Porsche Cayenne . Great job, price better in a dealer ship, best…read moreservice . Shop provided me a loaner car to drive Completed in a timely manner cant be happier

Jeno's fixed the ball joints but didn't fix, or tighten the lower control arms and then somehow did…read morean alignment on my car. Thanks, Jeno's, you lost me as a customer! Too bad I can't give 0 stars. If I drove on the highway or in the mountains your shoddy work could have gotten me killed!

I trust Jeno's to get the job done right. Love their after hours drop off/pick up service. They've…read morebeen helping my family keep our cars running smoothly for years.

Really happy with their services. They were incredibly attentive and took the time to track down…read moreissues we'd been dealing with for a while--problems no one else had been able to diagnose. Their knowledge and thoroughness really reassured us that the work was being done properly and that they were genuinely committed to investigating and reporting back. They also walked us through which items made the most sense to address first based on labor costs, helping us avoid bigger expenses down the road. They took great care of both us and the car; I got it back in tip‑top shape, plus they surprised me with a small detail as a token of appreciation... and a new ducky friend. Thank you so much for being a trusted shop in the community. We truly appreciate you!

Scheduled an oil filter change. Made it to 'wait' for it as they said tht would be quicker than a…read more'leave' it appt. Got there on schedule and they told me my 10am appt would be done mid afternoon. I explained that I specifically made a 'wait'. Appt. He said sorry but the bays were already full. Not true- both bays were empty w no car waiting. Over promise and under deliver- not a good business plan if you want repeat customers. Very disappointing. Took it elsewhere.

Mobile mechanic that doesn't overcharge? Check. Able to…read moresqueeze a smallish job in? Check. Will I call again? Check, Owner and an apprentice came out to me for a new starter. I paid for the parts up front, then labor after arrival. The work was fast, both were personable and funny, and explained another quirk of my new to me old car. From dead in driveway to driving to work in three hours.

TJ is awesome. Very communicative. Very fair price does great work. Got my mom's car back on the…read moreroad without a hitch. Thanks so much for working with me. I'm definitely gonna have you back for some more and I will recommend this guy to anybody hard worker! He allowed me to supply the parts and he installed them for me. Save me easily $1500 from taking it to a mechanic shop. Didn't leave a mess or anything and made a couple recommendation as well based on what he saw. Thanks Timothy!!!