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    Platinum Auto Service

    4.9 (56 reviews)
    Closed 7:30 am - 5:30 pm

    Get pricing

    Response time

    1 day

    Response rate

    15%

    Services - Platinum Auto Service

    Routine automotive maintenance

    Platinum Auto Service Photos

    Recommended Reviews - Platinum Auto Service

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    6 months ago

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    27 days ago

    Helpful 1
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    3 months ago

    The repair process was smooth and well organized. The staff was friendly and helpful, and the final result exceeded my expectations.

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    6 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    4 years ago

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    3 years ago

    Straight forward honest service At a affordable price definitely recommend anyone looking for services at a reasonable cost

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

    I was able to make an appointment within the week. Nice, honest, and reliable service.

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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    Helpful 3
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    5 years ago

    Great work at a great price. The only honest car mechanics I've found. Thanks guys!

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    8 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Platinum Auto Service

    Review Highlights - Platinum Auto Service

    We've taken our '10 A6 to Sean and his team for five years and they provide exceptional service and prices

    Mentioned in 20 reviews

    Read more highlights

    Franklynn Automotive

    Franklynn Automotive

    4.5
    (69 reviews)

    I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

    Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

    Specialized Preferred Auto

    Specialized Preferred Auto

    4.7
    (14 reviews)

    They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

    The response by Vlad with my review is incorrect. It was not 4 months later when I came back to…read morecomplain about my car pulling to the right. It was literally the day I picked it up when the new struts were placed on it. Within that week I had to bring it back for an alignment. Your staff tried telling me "it's just the roads". The other shop you mention was bmw dealership who tried to fix the issue that was caused by this installation. They diagnosed car with new right strut being bent. You said you would replace it and I asked about replacing strut mount at same time. You did not replace the strut and then I brought it back later to have strut mount replaced. You did both at same time! I stated I would pay for the strut mount as it was also recommended by dealership asterisk causing issue since the strut mounts were not replaced in the beginning which is recommended when replacing struts but you decided not to for some reason. Your timeline of events is off Vlad. I immediately complained about the issues with installation and just about every week for months called to see when I could get car in to have it looked at. I offered multiple times to see if anything else needed replaced at my cost. At no time did you tell me that replacing all of the struts and shocks back to oem was at no cost to me. In fact you told me it would be an expense you didn't want to deal with and I responded didn't want to spend additional few thousand dollars to do that. I asked you several times to look at everything and see what the possible issue is, you would not do this, and your response to me is "you tell me what you want me to do"! I mean really? You are supposed to be the bmw expert and you're asking me what to do? I even said multiple times if you think it is the aftermarket control arms then please quote me to replace and let's see if that solves the problem. To this date I still have no quote from you. But here we are 6 months later and I have brought this car to you several times to allow you to fix this properly and you still can't. It's not my fault your work and installation has caused this issue. I gave you every chance to make this right and you decided not to.

    Platinum Auto Service - autorepair - Updated August 2026

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