Ontrack recently moved us from an apartment to our first home. Our move was on only one week's notice, and my husband and I were both slammed with work and other obligations during that one week, so we knew we'd need help with the packing as well as the move. We compared Ontrack to others and found that Ontrack's standard hourly rate for a three-man crew was comparable to a highly rated competitors' "all-in" rate for packing + moving--the difference was that the competitor included boxes and materials in the rate, but Ontrack charged for those per item used. Despite knowing Ontrack would be slightly more expensive, we were swayed by the glowing all-4-and-5 star reviews for Ontrack, whereas the other company had some real lemons buried in the mix, and we didn't want to risk it. On moving day, the crew of Mario, Sam, and Carlos made it clear why Ontrack has such a strong and consistent reputation. They were prompt, professional, friendly, efficient, careful, organized, and FAST. Big pieces that we'd struggled with in previous moves magically disappeared from our old home and into the new without any fuss. All of our kitchen items were packed up and organized by "essentials" vs "storage", since we're preparing for a kitchen renovation. They disassembled and reassembled the bed easily and with no damage. All of this meant that we were out of the old place and set up in the new by 2 pm after an 8:30 am start, and my husband and I had the essentials unpacked and were relaxing by dinner time. Thanks for making our shortest-notice and lease prepared move also our least stressful ever, Ontrack. read more

Highly recommend. My girlfriend and I just moved houses together, and ontrack made the transition totally seamless. Our workers, Aitu and Fillippe worked their asses off! The sales manager, Dylan, went above and beyond to make sure that our new building had the required COI docs on file (certificate of insurance). Overall, I'd strongly recommend. My advice if you do plan to use any moving service, is to use Zippgo moving boxes so the movers can just load the truck and go. These guys rock. Very fair and reasonable rates for the value they provide. read more

Luis and his team were courteous, efficient, and communicated how the move would go when they arrived. Excellent overall service!

I was moving out of State. Ontrack Moving was able to come over and gave me an on-site estimate. Their price was reasonable. They also gave me precise instructions and ensured me that they would help me pack the larger items. They arrived to my house on time on moving day and delivered my stuffs early next morning. These people are serious movers, strong men, super efficient!! I was very impressed with IKa and Sammy for their long distance driving. I was expecting they arrived in the afternoon but instead they arrived at 10am. Thank you for making my moving experience less stressful. Job well done!! read more

Awesome service. Efficient, careful, on time. Will definitely use again. Very organized with excellent team leader.

We used OnTrack again while moving out of SF. Great communication with both the sales team (Dylan) and day-of moving team. This is our 5th move in the past few years and I would absolutely recommend them (and wish I had used them every time!) Prompt arrival, no scratches, damage, or mess. It was raining and they rolled out matting to ensure our brand new floors remained dry and unscathed. The move this time was super fast with a team of 4 guys and we are shocked with how much time we had after OnTrack left to unpack. read more

Ontrack was quick to reply to my quite request through Yelp, and they ended up ordering use the best rate. Even after I took a day to respond and their rates had gone up, they still honored the rate they originally quoted. The two movers, Nahum and Bruno, arrived a few minutes early even through Friday morning traffic. They were very friendly and got to work right away. The move ended up taking longer than we expected, but that was more due to our naivete (we probably should have hired a three person crew). They were giving constant effort for 9 straight hours (they must have eaten but I didn't see when). In the end all our stuff made it intact with no collateral damage! I'd highly recommend Ontrack - they're efficient and a pleasure to work with at a good price. read more

I did two moves with Ontrack in the past few weeks. The first was flawless until one of my items was left on the truck. I had to followup with multiple people to get a replacement after it was found to have been thrown away by mistake on their side even after I alerted them that the item was on the truck still and they confirmed they had it. However, the team showed up on time, was professional, courteous, and did a phenomenal job. The second move was executed flawlessly and I'd recommend their services to anyone looking to move in the Bay Area. Just make sure that if something goes awry during the move to call the main corporate number to alert them of it as soon as possible so they can work with you to rectify. I'm still giving 5 stars despite the back and forth to get the item from my original move replaced since the team did follow through on their word and I understand these things can happen. read more

David the owner of Ontrack is a fantastic individual. When our moving date got overlooked accidentally, David did everything he could to make it right. David was caring and took great strides to satisfy our requirements as a customer. I wish more owners were as concerned with their customers as David is. I highly recommend Ontrack for your moving needs. Wonderful people who are genuinely caring. read more

They work very hard. I wasn't nearly ready to go, and that slowed things down. But it would have helped if the guys had actually listened to my directions and taken only the items I wanted from certain rooms, instead of whatever they thought I should want. I was moving out of a four bedroom home and my things were in the hall, living room, bedroom, and about four specific things were in another bedroom. They took about ten things from that room AFTER I pointed at the four things I wanted, 2 bookshelves and 2 plastic boxes in the middle of the room. They put my brother's albums on the truck, took a broken laundry basket, and an empty binder that was in the wastebasket. They left the wastebasket; I could have actually used that.... Once we reached my new place, I tried to give directions, but they were largely ignored. A lot of my belongings were books, and I asked them to put fiction in the bedroom and non-fiction in the entryway. Much of the fiction made to the bedroom, but a lot of other stuff got mixed in. It would have been good to get furniture in, then group boxes on and around it, but the furniture largely came last. The last thing done was building my captain's bed, too close to the wall to allow me to plug in an extension cord for a clock and a light. Fortunately, I was able to recruit a new neighbor to help me pull it back another 1/2 inch or so. I accept that was woefully underprepared for the move, so the amount of time it took is mostly my fault. But I am missing a folding table, it took me two days to find my bathroom box (which should have been guess where?) and have some stuff I have to take back now. All that said, they were unfailingly polite and cheerful, despite my lack of preparation and getting sick halfway through th day. And they had to deal with Nob Hill traffic and parking without a permit (please, get a permit; it's essential on busy streets). I'd just say listen and retain more. We really don't want to take everything. read more

These guys were quick and professional. All my stuff got loaded and unloaded without incident and they were very conscientious about where I wanted things, if they got everything, and if I wanted them to move stuff around. I would be a bit careful about how they add up the hours at the end. The guy who did my final hours quote ended up adding in time and I had to go back and forth with him a couple times on the math. It ended up fine, but just be aware. Thanks, Ontrack! read more

Only if I could give Arthur Rico and Felippe 6 stars. They went above and beyond to pack all the boxes and furniture in a pod that I used for a cross country move. Arthur use to pack commercial trailers so they both nailed it in terms of tightly packing the boxes and furniture such that the stuff doesnt move much in the pod. Work of art! In addition, they helped me load up my motorcycle in their truck and drop off at a semi that was taking my bike across the country. Wonderful guys, amazing service and no attitude / expectation on doing stuff for tips. read more

I 've used these guys twice now. They were totally upfront about appointment time, cost, and what they could and could not do. I sceduled both jobs on very short notice and was pleased both times read more

Jerome, Eduardo, Bruno and Julian (out of Hayward) did great. They were fast, courteous and professional. Our second location had a pretty high flight of stairs. They move everything up without scratching anything. Thanks guys! read more

Excellent moving company! I had a one-bedroom local move, and the movers were efficient and also very helpful. Best value of all of the movers I had called. The company and the movers themselves were both very communicative before the move as well. Highly recommend. read more

Can't recommend these guys enough! I've used these guys once before for my previous move in the East Bay, but now needed their help with moving to San Francisco. Everything from scheduling, to packing (yes, - they can pack your stuff for you!) was effortless, convenient, professional and affordable! =) If you're looking for hard working movers in San Francisco - Ontrack Moving are the guys to call! read more

We used Ontrack for moving across the Bay. Jerome, Justin, and Robin were friendly and efficient, and did a great job moving all of our boxes and furniture. Parking in our 2-Br place in San Francisco was a bit far from the unit itself (involving entering through another building, crossing a courtyard, taking elevators, etc), but they were able to do everything in 5 hours. read more

Great experience with Ontrack and the 3-person crew that helped move my things. They stacked different-sized items quickly and efficiently into moving cubes. Things were moved carefully without bumping into the apartment walls or scratching the floor. The crew also surrounded my fragile items with cardboard and soft furniture. Ontrack even gave me a credit for an item that cracked. Thank you! read more

I used Ontrack Moving in 2015 when I moved from SF to San Bruno. I had another moving company cancel on me last minute and Ontrack came in and was able to give me a quote better than other company. Movers were careful and really great along in the process. Would definitely use them again! read more

Called these guys on the morning of my move and they had a truck over, with 2 associates, only a few hours later. Sergio Camacho and Jose Guarcas helped move several big furniture items with great care, professionalism, and speed. In ~2 hours, my entire San Francisco apartment was packed up, moved across the city, and laid out in my new home. I only have good things to say about this experience. read more

Just wanted to say thank you to Sam from Ontrack that went above a beyond with providing me with information when I called for a quote. He explained the process in full and was very open and honest with pricing and what they offer. Very refreshing to have someone help just for the sake of helping, not necessarily just to secure a sale. Thank you Sam! read more

Went back and forth via yelp messaging and then radio silence after I asked to lock in a date 6 weeks out. Called a few weeks later and they were happy to do it at a higher price. Maybe it was a Yelp messaging issue, but still pretty lame. UPDATE - owner contacted me soon after posting this. They claimed they replied but it didn't make it through the yelp messaging system. I guess this is why other movers I have contacted since ask for details right away to communicate outside of yelp system. read more

Had a good service with these guys, all was packed fast and safe. They were little aggressive then I asked them about license. Anyway it is good company and service. I can recommend read more

Here to give another rave review for Ontrack and specifically for my movers, Nahum and Julian. First, the intake / scheduling process was super easy - I requested a quote through Yelp and got a fast response from Luke, who answered all my questions and even hopped on the phone with me to discuss details. I had questions about a large item and was able to send him photos to get his feedback on whether two movers would be able to handle it. On moving day, Nahum and Julian arrived on time and got right to work - Julian actually started loading things on his own while Nahum and I went through the paper work together. They were both professional, efficient, and careful with my things and knew how to use all the tools and equipment at their disposal (packing materials, dolly, lift) to make everything seamless. I had one especially expensive / fragile item (a heavy electric keyboard) and they knew just how to package and transport it safely. We finished the move within the 3 hour minimum timeframe and the whole thing cost way less than I was anticipating. Overall fantastic experience, I would definitely work with OnTrack again. read more

Alex and his entire crew were terrific. They were communicative, polite, careful, and incredibly efficient. They prepared the furniture very well covering all parts and were conscious of not scraping walls and surrounding spaces. The extensive art was very well packaged and boxed. All items arrived in perfect condition and were unwrapped and placed in location. They asked questions when in doubt and were extremely accommodating. The moving experience was quite pleasant. I highly recommend Ontrack Moving Co. and will use them again. read more

Had a big move from the bay area out to the San Joaquin valley area. Temo and Oscar were very professional and exceeded my expectations in every way. Those guys deserve a lot of praise for how hard they work. And even though they worked fast, there was no damage to my furniture. Good Job guys. read more

Ontrack Moving & Storage - Temo and Oscar are a good team. - Movers Near Me - Phoenix, Arizona

Justin, Jerome and Aitu were the crew that brought our things from the Bay Area to LA. They were friendly and took great care of everything. They tried hard to ensure unwieldy pieces were unloaded and situated without any issues. Nothing was broken or lost and we are very glad to have used Ontrack. read more

Ontrack Moving & Storage - Movers Near Me - Phoenix, Arizona

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Great experience with Ontrack. I scheduled them to load a trailer of mine with about a three bedroom home's worth of stuff. They arrived promptly, were very professional, and also did a great job packaging our fragile items, TVs, and painting. read more

Edgar, Carlos P. and Carlos G. from Ontrack did a great job with a 4+ hour move, scheduled last-minute in San Francisco. They packed a bunch of boxes, brought all the necessary packing and moving supplies, and moved everything safely and efficiently to our new apartment. Really appreciate the quality of service and the level of care with which they handled the move. Thanks so much! read more

These guys are true magicians. Hector and Jose completed a 2BR move today in about 5 hours and still ensured all our items were well padded and not a single thing was damaged. They are true professionals- courteous, reliable, and efficient. Highly recommend (this is the second move with them). read more

Very reliable movers. Good communication on scheduling and confirmation. Movers were David, Antonio P., Manual G., and Domingo. They worked their butts off! Good job wrapping and protecting furniture and art. No damage getting to second floor. Would highly recommend! read more

David, Marco, and Diego moved my studio apartment recently, and I was truly blown away by how professional, knowledgeable, speedy, efficient, organized, and thorough this crew was. This was my first time using professional moves, and I'll never be able to go back. This was such a luxurious experience. I didn't have to lift a finger. David, Marco, and Diego made the whole process an enjoyable one for me, and that's a word that's rarely used to describe the moving process for anyone. I'm very thankful for the awesome job Ontrack did. I'm so impressed that I'm booking them again for my next move. Thank you, David, Marco, and Diego! read more

Had an amazing experience with these guys. My movers were Tony and Javier and it was a painless and surprisingly quick and efficient process, despite the lack of an elevator at our new apartment. They called us exactly 30 minutes before arriving (as promised) and were right on time (actually a few minutes early!). They were very professional and the move took much less time than I expected. The price is quite fair and there's no hidden fees or fine print, they tell you everything in detail when you call to get a quote. Very pleased overall, will definitely recommend them to friends and use their services again on my next move. read more

This company was very professional and made moving much less stressful. They responded quickly with a quote, followed up by email and had a straightforward booking process. They talked with me and sent the right number of people for the job. They confirmed everything a few days beforehand, and then called 30 minutes before arrival. The movers showed up within the indicated time, and were very professional and efficient. They managed to pack everything into a truck for a national move and probably saved us money by making sure everything was tightly packed (we were paying by the foot in the truck). Overall, fantastic, professional service. Thanks! read more

I've used this company serval times and am very happy with the service each time. The movers are always on time, friendly and professional. My team this move consisted of Alejandro and Carlos. They were punctual, fast and updated me throughout the process, which thanks to them was extremely smooth. Moving can be a stressful situation but they make it stress free. They are upfront about fees and pricing. On that note, because I had not yet updated my address and such on my cards, when it come time to pay, my card was initially declined- super embarrassing! I had to call the bank and go through the whole process of customer service while the movers waited patiently- again, so embarrassing. However they remained patient and professional and did not make me feel bad at all. I would definitely recommend and use this company again. read more

My movers were efficient and professional. They took great care to make sure all my fragile furniture was protected in the move. I would definitely recommend! read more

Had a wonderful experience moving from Presidio to Oakland with this group. Eduardo and Tony were Great!

Just made arrangements to use there service for the first time. Will update posting later.

AMAZING SERVICE. Not a single item broke, all boxes organized, and movers were exceedingly helpful. They were on time and so very fast! I own a large kitchen worth of breakables and special baking items, each one was treated with care! By the end of the move they were offering to do more! I cannot recommend enough!! I dont plan on moving for a while but I will surely be using them again! Large thanks again to Temo, Leopoldo, Jose Aguirre, and Jesus!! read more

If you're stressed out about a move, and have 10 tabs open trying to figure out who to pick - don't think twice. Pick these guys. We had a last minute move right after the holidays and OnTrack (Sam) made it absolutely painless. They packed everything for us - were incredibly thorough and also helped us unpack in the home. We had a large move and def couldn't have done it without them. If you are lucky, you will be paired with David, Johnny, Sammy and Carlos. Just amazing. Don't think twice! Just sign up!!!!!!! read more