I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

I use this car service frequently for not only my clients traveling to Martha's Vineyard and Cape…read moreCod, but for my family's personal transportation needs as well. The drivers are extremely reliable, friendly and professional. Their vehicles are clean and comfortable...they provide a comfortable and relaxing ride. I highly recommend Boston Express Livery Service!

I booked an early morning 5am pickup this past week. I was a bit nervous about booking with a car…read moreservice I hadn't used before for an early morning trip to the airport, but everything about my experience with Boston Express Livery Service exceeded my expectations. The booking process through their website was very easy. I received great confirmation and reminder emails. The morning of pickup, our driver Joe texted me when on their way and arrived early. Joe was extremely professional and courteous. Joe made the ride very pleasant. I will be using Boston Express Livery Service for all my future airport transportation. Highly recommend!!

When I was in Boston I got them to drive me from the airport to my aunt's and it was a pleasant…read moreride. We talk a lot and was very informative about the city. On my way back I was not in the mood for a talk and Fern was really kind too. Thank you for your service. A neat, fun and safe ride.

Talked to Fernando over the phone and easily went through the process with him of scheduling our…read more(my wife and I) ride to Logan Airport on Feb lst. Liked the way he explained his method of operation and the text updates we could expect to receive leading up to the time of arrival for pickup. The day of our trip he sent Fernanda (one of his employees). She is a lovely person and so pleasant to talk with during our ride. She possessed great knowledge of Logan airport including the recently updated procedures for drop off and pick up getting us exactly where we had to be in the airline matrix. On her trip back she kept in contact that day by text and was there waiting for us. With a big smile and welcome back she took our bags, placed them in the trunk of the car and whisked us home in no time as we sang some of her favorite (and ours) songs along the way.

I needed a ride home from the airport on very short notice. I texted Rich, and without hesitation,…read morehe immediately said no problem! When I asked him if I needed to call the office or fill out the online form, he assured me he would do it all, and he did! I hadn't even gotten off the plane before Christine, one of Brookside's drivers had contacted me to let me know she was there waiting. So nice to get out of the airport so late at night, and know that your ride is waiting, the car warm and clean! Christine is a pleasure and I enjoyed our chat on the ride. Brookside, you've done it again! You are always available, always dependable, and always a pleasure to use! Thanks again!

Warning!!!‼ they are out of business!!!! I booked a ride to…read moreand from Logan, in April 21,2025. NO ONE told me. I have to get a ride to Logan for Wednesday! If I hadn't called and texted my previous driver I would've been sitting waiting for someone to pick me up that wouldn't be coming! They closed in June. The owner is having serious health problems, however his daughter is in charge of booking and contacting the client. I am trying to get my money back, find a ride. It's sad really because prior to this I always had gotten good service.

I took my Jeep for oil change and when i was paying Jim told me i needed an upper radiator hose and…read moreit would cost me $372. Two years later and the hose still good. what a reap off. He lost 3 family business. NEVER AGAIN By the whey the hose only costs $35 from the dealership

For my business or my personal vehicles I know one thing…read more is for sure When I drive away I won't have to worry About go backs I drive away with full confidence This shop delivers quality with speedy service 12 vehicles over 30 years.

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.

Another 5 star experience with Boston Chauffer!! Always on time, polite and vehicles in perfect…read morecondition. Always recommend them to friends.

We had a limousine service for my nephews wedding. We hired Boston Chauffeur to drive us. The…read moredriver Jay showed up on time very clean cut dressed very polite.. Limousine was spotless and very comfortable. Jay was a spectacular limousine driver from The time he picked us up until the time he dropped us off .. Whatever we wanted whatever we needed he was there. Wonderful experience and I would recommend this company to anybody. Good job Jay It was a pleasure to meet you

We just got home from Logan, with our driver Lorenz. Conditions were terrible, with heavy snow…read morecoming down and no plows out at midnight. Lorenz drove with great skill and confidence, and was very helpful communicating before the pickup and helping us with our bags on the snowy driveway. Even in the era of Uber and Lyft, there's a good case to be made for a reliable service like this.

Do not take your car to this place. They totally ruined my electric system in my car, and will not…read morefix. They told me to take it to a Ford Dealer. I have reported them to the BBB.