booked a limo 2 months in advance for a concert, no call no show tried the office, goes to voicemail driver contact is worthless horrible service. do not use this company read more

We were left waiting for our reserved limo and the driver showed up! After calling, texting and emailing, we never heard from anyone as to why we were never picked up! We rate this business as a zero and would never use them again We luckily made it to the airport because of a family member ending up taking us so we did not miss our trip to Aruba. Lynette had sent us a Confirmation 2 days before our trip stating we were all set for pickup!!!! James and Patricia Orlando read more

**Update** I love the owners response on Yelp yet no response back to my emails or phone calls. You only reply once your bad business practices were publicized. I do in fact still have my contract that states I have the limo bus for 7 hours. I also have emails WITH YOU that specifically state the extension of the limo to 7 hours is for approximately two trips from the inn to reception for my guests. Guests even ASKED the driver for transportation which he refused. We paid for a limo for 7 hours and he sat parked and refused to transport my guests. You refuse to acknowledge your wrong doing dishonest business practices or your lousy fleet that showed up with ripped leather seats. People deserve the truth** STAY AWAY!! I hired Lynnette's limo to transport my wedding party for my May 2018 wedding and then to shuttle my guests from the hotel to the reception venue. I found out the next day ALL of my wedding guests had to WALK to the reception and the shuttle never picked any of them up at the hotel. This included many elderly guests on a winding road on an unusually hot 97 degree day! This was humiliating after advertising to our overnight guests we were providing them transportation. Our guests unfortunately didn't want to ruin our night and didn't mention this until AFTER we even gave the driver a hefty tip! We paid for a service we never got. Lynnette herself responded immediately to emails with questions before we booked. After our event I tried reaching her on the exact same email over 8 times (I have all of these emails and our previous email chain). I called the office number for the business and left 3 messages with the office staff and 2 on an answering machine. It is now September and she has not returned my calls or even attempted to make this right. Unfortunately I am left pursing this in small claims court. There are too many honest limousine services in the area to risk having such a disappointment on your big day! read more

Exceptional service if you DON'T actually want someone to respond after confirming your booking and if you DON'T want them to show up the day of your event. But seriously, it is really shameful to confirm a reservation and then completely blow someone off. How hard is it to say, "Sorry. I no longer have availability but here's a list of other limo services..." Apparently that is not part of their philosophy. read more

I know Lynette's has gotten a bad rap for their drunken limo driver recently. I wanted to share my experience. I used them for my wedding this past October, after reading one good review after another on a bridal message board. They were awesome. So our driver was a bit funky looking, but guess what he wasn't part of my wedding party. They had by far the best prices around. The limo was clean and on time. I'd recommend them to anyone looking for a limo service. We went with a 10 passenger black limo, they have everything from town cars, to stretch hummers. Awesome selection read more

This place might have cheap limo quotes, but their system of reserving a limo is BS. Once you get a quote, you fill out a sheet, which you outline all of the details of your reservation. From which point you then put a credit card down at the bottom of the page. There is language in there about if you cancel, you will be charged 30% of the quote for the fee. You might think, , this reservation is set. Right? You gave them your CC info and you are now at risk for being charged 30% if you cancel. You might even email with the company and they tell you you are all set. However, from there they will send you a contract and you must send along a check for the deposit. Since you already gave them your credit card, you might be confused or lazy and maybe not send anything else until the week of your wedding when you want to pay them in full. However, If you do this, they will have probably already given away your reservation WITH NO WARNING or heads up. You might call two days before your reservation and they will tell you they gave away your car and that now you must pay for the more expensive vehicle. To which case, I advise you to tell them to take their lame Hummer and beat it. I will also advise you to call Bedford Charter and rent one of their killer school busses for a fraction of the cost and ALL of their friendly customer service. Horrible process. read more

Booked for a second time, this time for transportation to Fenway for a concert. Allen was our driver to the concert and gets 5 stars, again. Marco was our driver home. He was great as well and very professional. Good communication on his location for pickup, especially around the craziness of Fenway after a concert. Lynette's was the ONLY company who would provide just transfer transportation for us. Every other company I called was going to charge us for the 6 hours ($$$$$$$ OMG) we would be at the concert while they sat in their car in the area. Thank you for providing this service for us! read more

Giving 1 star because zero or negative stars are not an option. My wife had a horrible experience with this company. She contracted them for round trip limo service to Logan airport. She paid full in advance including tip. Her return flight arrived at midnight on a Friday evening and the limo never arrived to pick her up. Calls to the dispatch were never answered. He had to pay $100 for a cab ride home. When she called the company the next day, she was rudely told that the mistake was hers and she must have gone to the wrong area. She was never called by the driver asking where she was or where she should meet them. She was then told that she would get a call back from the supervisor to discuss crediting her account. She was never called and repeated messages were not returned. She just rec'd her credit card statement and the charge was there. We are disputing the charge but want others to avoid this frustration. Lynnette's is a second class company with third rate service who have no regard for their customers!!! read more

I hired them for my wedding this past weekend. I booked them well over a year ago and I was not a happy bride. The radio didn't work at all, the driver almost took out guests at my wedding and when I called a few days ago to talk to someone nobody called me back. Due to the circumstances I will not book through them again. read more

So. My girlfriend sent an email to Lynette to follow up with the company. Lynette sent her a message informing her that she would get back to her in a few days. She hasn't responded yet. read more

Left a few voice mails no one ever called me back. Then I asked around and was told to stay away there a shady company.

Go ahead and book with Lynettes if you want to make your blood boil and if you enjoy being cancelled on just hours before your event!! We made a reservation 2 weeks in advance, got our quote and confirmation. 3 HOURS before we were supposed to be picked up they call saying they don't have a car available because the people who were using the limo before us took it to a Mohegan Sun and wanted to extend their time. They kept saying they couldn't strand them there which is ridiculous because that was definitely the passengers' choice to stay there and they went over their allotted time. But I'm sure they were making more off of them with their extended fees than they would've made off another paying customer which shows you where their priority is. Also side note if you still want to book with them after reading this, you're not even guaranteed the same driver and car the entire night (which is why they ask for your itinerary in advance so they can share their cars and drivers amount other customers) so you wouldn't even be able to leave your stuff in the car for the night!! read more

I used Lynette's recently for my wedding this past June. I compared limos in the area for 7 limo companies and it looks like most limo places have bad reviews. I decided to use this company since I have used them for two proms in the past. The price is really affordable and the limo was nice (6 person black limo). I wasn't looking at the gizmos or gadgets of the limo, more looking for a ride that would get me to and from the church and on time. Our driver was Charlie and was totally awesome. He was on time and in a suit. He helped me into the limo and was totally taking the stress off by telling me not to worry and that he's a pro. He sure was. When we arrived at the wedding, guests were approaching the limo and he kindly cleared the way for me to get out and gave the photographer space for photos. He also showed me how to hold my really long dress around the churchyard. It doesn't stop there! He helped lay out the train of my dress while we were outside getting ready to walk down the aisle. Everything I could want in a limo driver. He stayed out of the way and helped control the crowds. Call ahead of time to get a quote and tell them where you are going. They can really help estimate your time, especially if traffic is involved, so you don't look like an idiot if you underestimated how long it would take and be stuck with a bill. read more

Quick review- extremely unprofessional. In depth review... I reserved the navigator to bring guests from my parents home to a restaurant in the North End (private party for my mom's birthday). I confirmed reservations twice including day of. I gave the person detailed directionsto the pick up site and made sure they knew the location of the drop-off site. I informed them that my parent's street is narrow but Fed-Ex/ trash truck are able to get down their street, the person informed me that it wouldn't be a problem that the driver was a professional and would be able to get down the street. PROBLEM 1: When the driver arrives, he calls the contact that was at the house several times, informs him that he isn't going to be able to get down the street. There were several older folks that have trouble walking, so we had to shuttle people from my parents house to the limo... hence my checking to make sure they would be able to.... PROBLEM 2: The driver interupted our dinner not once but twice, to take a copy of the credit card. PROBLEM 3: The driver missed the proper exit on the high way therefore making all guests a good 30 minutes late for dinner. PROBLEM 4: I noticed the amount pending on my credit card, then it dissapeared. (There were a few of us splitting the cost of the limo as well as the dinner so it was necessary we knew what they were charging us so we could all split the bills) We went over time so we weren't sure if it would be 375 or 485...I believe this was the driver's fault for 1-not being able to get down the street thus having 15 guests being shuttled to the limo and 2-for missing the exit) I called the office explained that I would like to know what we were being charged (this was 7 days after the night we had the limo, plenty of time for them to get their business in order), the woman informed me she couldn't find the invoice and would e-mail it to me when she found it. The next day still no e-mail so I called again, later that night I got the invoice, said we would be charged 375, so we used this figure for calculation... TWENTY FOUR DAYS LATER i finally was charged for the limo... but charged 485$. Honestly this company really needs to get their business in ORDER! read more

I got married in May of this year and used L. Limo. It was absolutely terrible!!!!! Did not deliver the customer service promised! We ask for the champagne promised the driver said they did not have any ,we demaded that champagne was there by the time ceremony was over, since he almost caused me to be late because he would not move the limo whitout verifying my credit card for a ba;lance of $ 61, which was additional time I decided to pay for just in case we run late. All the $795 was paid in full but he acted as if I was going to run !!! The worst!!!!!!! the freaking AC did not work where the bride is suppose to seat, he speeded like there was a cop chasing him., I really had to stay steal in order not to completly mes up my make up. Last but not least, he drove the same on the way to the reception and my husband had to ask him to slow down. After all of that he left us. So there were no car to go back to the hotel. The manager og Tewkburry Country Club was shocked because 10 minutes before the times she and theni went outside but did not see him. The next day we went to talk to the manager and he was worst than the driver, he said the driver left on time and was total jerk with attitude. We were so mad!! I especially, but we left and let it go. Like we told him that they only care about money, and THEY WILL GET TREATED THE SAME WAY ONE DAY. KARMA is real. SO IF you ever use them make sure you they give you great service fopr your money. Not the crapy service they gave us!!!! read more

Horrible company. I used them for my wedding in sep 2013 first they where closed down because none of there vehicles could pass inspection. I called to get a refund like a month before my wedding and they where trying to tell me that the money was nonrefundable like it was my fault that they got clsed down. HORRIBLE COMPANY read more

To anyone considering renting a limo from this company please take a moment to read this before so...it will save you time and money. I rented a limo from here at the end of July for a friends bday. Know in fairness I was not aware of all the legal issues this company was having despite the huge news coverage (to make it short their limos did not pass safety regulations and they only 3rd party subcontract now as well as have a class action law suit against them). I agreed to pay the $350.00 for the limo upon arrival in cash. All was settled the night of, our driver was amazing (and does not work for Lynette's) and I thought I was all set. Wrong. In August I received a call telling me I never paid the bill (1 month later). When I explained that the driver was paid all apologies were given and again I thought all was settled. Wrong again. They decided to debt amd bouncey account the $350.00 today for the limo (3 months later) with no notice or authorization. When I called to find out what was going on I received the run around and was told by the manager, Marco Delgado, in a few short words that it was not his problen he bounced my account. Needless to say I will be legally dealing with them as I know found out is not uncommon with them. Again save yourself the time, money and headache. Hopefully they will not be in business long enough to do to anyone reading this what they have done to me and many others. read more

I reserved the 1932 Princess on 4/6/12 for my wedding (10/27/12) I called earlier in the week to confirm, my photographer also called to confirm. Each of us reconfirming the times, the stops and that it was for 3 people (me, the groom and the photographer). The car arrived on time for a 1:30pm pick up; we were set to be in Somerville for a 2pm ceremony. Should have been plenty of time to get there early like planned. The passenger door window was completely cracked and the door was stuck. The driver said oh it's stuck and I didn't know anyone would be in front anyway. So now no inside the car pictures or going ahead as planned, the photographer was forced to now take her own car and possible loose us in Boston traffic. Once pulling away with the photographer in her own car the driver took multiple wrong turns with in the first block from the hotel driving in circles and then getting stuck in gridlocked traffic. Once out of that jam the wrong turns continued. The driver noted "I usually map out my route ahead of time but I just figured I would be following you" I questioned the following "me" part as I was the passenger, not driving in front of him but he just said "I don't know." My photographer had been following us and once realized he had no idea where he was going, called to ask me if she should use her GPS and have him follow her, which is then what we did. By this point it was too late and instead of getting to the church as we should before the ceremony, we were late! (mine you late enough that my family was texting me the whole way in the car because there was a 4pm mass to follo wand the priest was concerned) When the ceremony was over we got in the car and the driver said to Jillian's (the final destination) now right. I answered no that the public garden was a stop scheduled and he acted as if he had no idea. Again we followed the photographer but still he managed to take turns she didn't and loose her. Thankfully she noticed he was not following and waited. When getting back to the car he said sorry he couldn't get out because his door was stuck. Then needless to say it was the same on lack of direction on the way to Jillian's. I can't express how disappointed I was and am and how unacceptable this is. I reserved this car many months ago (in April for an October wedding) with all pick up, stop and drop off times/locations and number of riders noted at the time of booking, in person when paying the deposit and also by myself and the photographer when confirming the week of. I have also emailed Lynnette's twice now with these issues and concerns. They have ignored both my emails with not even as much as a sorry. I will never use them again and you better believe negative travels further then positive because I have told EVERYONE about this experience. read more

Cancelled a car and limo the night before my daughters wedding, they said both cars broke down. Do not trust your special day to this company!! I REPEAT DON'T TRUST THEM. They say they will charge you if you cancel within 48 hours of the day required but it is ok for them to cancel!!! read more

My husband travels frequently, and I join him whenever I can. I have a very bad knee, and it's very difficult for me to get in and out of the bigger cars. Lynette's always asks if I'll be going along on the trip, and if I say yes, they ALWAYS send a nice sedan that I can climb into easily. Every driver has been super professional and very attentive to my problem. They are always on time, and we have NEVER had an issure with them being anything other than perfect. I recommend Lynnette's Limousine Service to anyone who asks. They're just 'great!' Marion C read more

NEVER USE THIS COMPANY! I hired Lynette's to take me and my girlfriend to a concert in Foxboro at the end of may. we booked a month in advance per their recommendation because of prom season approaching. we only contracted a town car not a full limo seeing it was just the two of us. when the car arrived it was not their car or their service. even though I booked in advance they subbed it out to another limo service. the car they sent was very old and in serious disrepair inside and out. they tried covering up the warning lights in the dashboard with sticky notes. halfway through the ride the a/c stopped working and was blowing hot air on us. it was almost 90 degrees that day and very humid. I had to ask the driver to please shut it off because it was making my girlfriend feel ill. then the car starting pinging and running badly I saw the temperature warring light was on through the sticky note covering it and asked the driver about the condition of the vehicle. he flatly lied and told me that was the tire pressure light. I know a lot about cars and knew he was lying but we carried on. then the car started to overheat and we broke down on the side of rte. 1 the driver made a call to his office and they said they had a car they could swap out for ours in Braintree. this exchange normally wouldn't take to long on a normal day. but it was rush hour on Friday and there was a concert everyone was trying to get to. so the driver with our substitute car didn't get there for an hour. then the drivers proceeded to argue in front of us who was going to get stuck with the broken down car. very unprofessional! we eventually got to the concert 2 hours late and missed the 2 opening acts. we paid a lot of money for these tickets and were very upset that we missed so much of the show. the Monday after I started trying to contact Lynette's to file my complaint and see if they would compensate us for the horrible service we got and to complain that we didn't even get the company that we hired. finally after 2 weeks of emails and phone calls to the office I got to speak to the general manager Marco Marco is the worst manager I have ever had the displeasure to speak with.. he tried to offer me a lousy $75 gift card told him that was not enough compensation for us. I asked for half off my bill which I thought was more than fair on my part. he proceeded to tell me that there was no way that was going to happen and called me a liar about what happened on our trip and then became very argumentative. in our conversation I asked him why it took 2 weeks to respond to me. he said he has a bad back... apparently the phone is too heavy to pick up with a sore back. so now my only recourse is to fight the charge through my credit card company which I am currently pursuing. my end thoughts on this company are never use them you don't know what you're going to get. and if I was the owner of this company I would have fired Marco long ago. please remember this is the same company that has been on the news for equipment violations on their vehicles and a drunk limo driver transporting teenagers to the prom. Marco was the manager during these incidents. Why does he still have a job?? read more

We recently rented their brand new 50 Person Passenger Party Bus. It was a night to remember and I highly recommend Lynette's Limousine Service. We were celebrating a special occasion and I considered various options, ie renting a hall or going to a restaurant in Boston....in the end, we went for the Party Bus and it was one of the best nights out ever with a group of friends. The bus is sparkling clean, has a lounge, 6 Plasma TV's, Dance floor, bathroom on board sound + light system and plenty of space. I thought the price was fair considering the size of the vehicle and that it is new. I am posting this recommendation on Yelp- my 1st ever on this site- b/c it truly was such a blast of an evening. Lynette's was so nice to work with. The driver was very professional and no complaints at all. read more

I had an awesome experience with Lynette's limo last night the driver Allen was a blast and really professional! He deserves a raise for sure. The prices were awesome and affordable and I will absolutely use them in the future read more

They sucked I would never use them again. We had a nice limo driver but the limo's alternator went on the limo on the ride home from Boston from the Zac Brown concert, We were in traffic for over and hour with no air conditioning and two small windows. A terrific time turned into the worst time ever. Our limo driver contacted the main office about what happened that night. He was great it was not his fault that the limo was broken. We sent several emails to the company and got no response. They charged us the full amount and did not even try to make any effort to correct this. I wouldn't recommend this place to my worst enemy. Don't use this place at all if you want to enjoy the night. They have no consideration for their customers at all. read more

These reviews are a fun trip down memory lane. I got married in the summer of 2006 and we were 20 somethings on a budget. We weren't sure if we were going to get a limo or not, but got a quote from Lynette's that we could afford. The limo shows up at the hotel (bald tires & a little shopworn), but no problem. Its still a Town Car limo. The driver takes the bridal party to the church (so far so good). The driver sat and smoked in the limo during the wedding, but cigarette smoke is no biggie for us. So unbeknownst to me, my father in law tips the driver before we head over to the reception. On the way to the reception, the driver was totally going the wrong way. I offered him directions 3 times and after the third, he very angrily tells me not to tell him how to do his job. We got to our reception 35 min late because he took a route that made no sense. When we get there, he stands with his hand out telling me I owe him an extra $100 for going over time (20 min over time, all of which he spent going the wrong way). I told him I wasn't paying for him to get lost and offered him a $20 tip. He then tells me I "owe him $100 f*ing dollars NOW". I then take a deep breath and wait for the bridal party to go inside. Then, (with a big groomsman next to me) tell him to take my $20, buy a road atlas, and F* off." I was pretty sure we were going to get into a fist fight and then the driver takes off and lays rubber out of there. So about a week later after our honeymoon. I call Lynette's main office and they said everything was fine, not to worry about the extra $ and that we are paid in full. The people in the office were fine and courteous. Moral of the tale is that you will get a limo, but beyond that there are no assurances. read more

The worst limo service. Booked them to drop off and pick up for our Hawaii trip. We took the red eye home landed at 7am at Logan and there was no driver, no show. Tried to call and of course there was no answer. I will never use them again read more

Beware! They will NOT pick you up but will bill you for the trip anyway! No customer service at all and completely unprofessional manager named Marco who does not return your calls. I ended up having to book a cab at 2AM at Logan airport and am still disputing the charge with help from the better business bureau. read more

We got a limo for Easter day to go to Boston for dinner. The limo was old and run down. The AC, the radio and the divider didn't work. Service wasn't good either. I do not recommend this limo company. read more

This limousine company should be closed down. The four and five star ratings they're getting have to be full of garbage. I used them once reserved a limo for my wife's birthday and right up to the day of the event I didn't hear anything from them. Pre-paid half so needless to say I was little pissed off. Finally a few hours before another company called me saying they were called by Lynettes to be my limousine company. Another words sub contractor. The problem is Lynnettes never paid this company so they wanted me to pay them directly the amount I already paid. In my opinion this company is shady to say the least.....In response to you Lynnette I'm not giving you my full name because I don't trust you or your company. The company you used I believe was out of Saugus and I'm sure if you look back in your books you can find out there name as you didn't pay them. They called me and got angry with me because Lynnettes never paid them. Since I paid with a credit card they said I could have stopped the charge but that's not my responsibility its yours to pay people who provide a service to you isn't it? read more

I was HIGHLY disappointed with Lynettes. I got the escalade limo for my wedding which I was really looking forward to.My wedding was in september and it ended up being a really hot sticky day..and of course the ac wasn't working..strike one..next, the radio had NO reception whatsoever..we tried every station, and overall the limo was just dumpy on the inside..little broken things here and there..just not all nice and shiny like it should be when your paying $200 an hour..my father addressed these issues with the company and their reply was that we didn't know how to do it..how hard is it to work an ac and radio..?? I will say that our driver was very kind and accomodating and the poor guy was sweating as well. He was also the person who suggested that we ask for money back because of the broken ac..which confirms that it really didn't work.. I will NEVER recommend Lynettes to anyone. Total waste of money and bad customer service (in the office, not the driver) read more

In a word: horrible. Driver was a half hour late and rude. They did not apologize or compensate for this. They did not call and let us know they were behind. They were rude when I called wondering where the limo was. Ruined a surprise, made us late to our destination, and put a damper what should have been a wonderful day. Extremely unprofessional. I do not know how they are in business based on these reviews. Disgusting. read more

I arranged a few days in advance for Lynettes to pick my husband up at the airport for an 11pm arrival. Car never came. Never called his cell. He waited for about 45 mins. then finally took a cab home. We will not use Lynette's again. read more

Booked Town Car for concert May 19th. Sent different Limo Company to pick us up. Car overheated and broke down. Waited an hour for replacement car to pick us up. Missed opening act of concert. Wanted half off the Bill for bad service. Marco "Manager" wouldn't honor. He is very unprofessional to deal with. read more

I recently booked the 50 person party bus for an all-day tailgate trip to Gillette. From start to finish, this was a flawless experience. It was easy to schedule, and the service was flexible with our needs. The bus was huge, and by far the coolest party bus I've ever been on! Everyone was extremely excited about the quality of the vehicle, but the best part about our experience was our driver, Eddie Z. Again, from start to finish- I was responsible for booking the service, and he texted me the week before to see if there was anything extra that we would like him to do or provide. This above- and beyond attitude continued throughout the entire day-of event. He was extremely easy to work with, kind, patient, and attentive to make sure that all 50 guests had a great time- and we definitely did! I would absolutely recommend this service to anyone! read more

Booked a limo for a college graduation with luncheon afterwards. Driver came early for pickup and got to graduation on time. Was waiting when came out and took us to the restaurant. It was then that we and driver suspected a/c had stopped working. When came out from lunch, driver confirmed that. Even though we were a short drive to get on Storrow, driver went through Boston and picked up 93 near South Station. This added at least half hour to ride home on a very hot day. We emailed company with feedback then made call following week. Never got any response from limo company. Truly feel limo driver could have made other arrangements for ride home. Very disappointed in lack of response. I will not use them again. read more

do not use this company!!!!!!!!!! they did not show up at my daughters wedding.....they are not located at the address they post, they hung up on me when i tried to discuss. i repeat do not use this company. what goes around come around..... read more

My family had a terrible experience with this company. I would like anyone who is reading this to be aware that...yes, they may be inexpensive but I guess you get what you pay for. The driver's job is to drive. Well this driver was rude, controlling, and unprofessional. Save yourself from paying for a terrible night out and use another company. I would NOT EVER refer this company to anyone. They're a joke. read more

The only good thing I can say about our experience was that the DRIVER was personable, courteous and remained professional even though he must have been embarassed to be a representative of this company. The rest was a disaster. We were quoted $850 for a 10 passenger limo (which after talking with all of the other limo patrons at the concert is double what everyone else paid). They called to say they were sending a very nice "van" which turned about to be some sort of conversion van that smelled like it was used to transport circus animals the night before. We waited an hour for a replacement car to come. It was an older stretch limo - which was fine with us. That is until we got on the road... There was an exhaust leak so we had to breathe in gasoline fumes the entire ride to Gillette Stadium and back. The "air conditioner" which had a big hole where one of the vents was supposed to be, serenaded us with this high pitched screech the entire trip (the alternative was not using it - and it was 90% humiidity and 95% outside). Sunroof - broken. Radio - broken - if we adjusted the volume it blew a fuse and all power cut out including the interior lights. They took a measley $100 off the bill for the inconvenience of it all - but we all had major headaches from the fumes. Not only will we not recommend them, but we will be sure to tell everyone else not to bother using them either. That's a lot of lost business. read more

I booked a party for daughter.. Big Storm a coming and no issues with changing the date. Everyone I spoke with was helpful and very understanding. read more

Do NOT use this company. I booked them for my wedding, and when I called to confirm a few days before, they were no where to be found. I called each day up until my wedding day and no response. No surprise, they were a no show on the actual day. Very unprofessional and could've ruined my day had I not been able to find an actual reputable company last minute. read more