Stunning. A beautiful store in a beautiful small town downtown that's been/being revived. This facility is modern, yet traditional. It's exceptionally comfortable and shiny clean. It's family-friendly, as well as providing peace and quiet for those seeking that. Pastries are excellent. Ice cream is excellent. Coffee is superb (and that's from someone visiting from Seattle) and world-class. And downstairs is the production center for Onyx's Terroir world-class chocolate brand, producer of award-winning chocolate by the mind and palate that was the driving force and the cofounder behind Markham and Fitz before joining Onyx. Be sure to check that facility out downstairs when you visit and have a taste of the amazing chocolates (and probably a bit of chocolate learning while you're there). We brought both coffee and chocolate back to Seattle. read more

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An Onyx in downtown Springdale is exactly what Emma Avenue needed! They have been revamping this part of downtown and the addition of this Onyx is sure to bring even more people down here. I came in the morning so did not get to try their cocktails or ice cream but love that those are options here; they are now doing so much more than just coffee. This location is an old bank and Onyx redesigned it to make such a cool use of the space while still preserving the overall layout and architecture. The upstairs is a designated work space where no phones are allowed, the main floor is the coffee shop, and the basement is a shop and their chocolate factory! It honestly feels like Onyx has thought of everything. Not only is their coffee delicious, but they are on the cutting edge of everything a trendy coffee shop should have. They have an "onyx honor bar" where you can fill a cup of their house coffee and tap to pay without waiting in line. Their iced teas come with free refills. They have a case full of delicious pastries and chocolates to choose from. They have a walk-up window for ice cream, so you don't even have to go inside and wait in the same line as those wanting coffee. You can see the chocolate factory downstairs in the old bank vault and the staff can tell you which chocolates pair best with which of their coffees. The shop downstairs is all tap-and-go, allowing you to get what you need without waiting for someone to come help you. I got a hot Onyx Delight which is a staple on their menu that is hard to pass up; it is a signature latte with vanilla, cinnamon, and honey that is made perfectly every time. I will always be a big Onyx fan and am stoked to have this location in Springdale! read more

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The bougiest coffee shop in Springdale. Walk in and order your drink and snack at the counter. Hang out and enjoy your sweet treat. Head down to the basement for a chocolate tasting and walk thru the gift shop. Don't forget to purchase your items and complete self check out while down there. Head up to the third floor for a quieter experience where you can work or partake in a work meeting. Best coffee in town. read more

Onyx Coffee Lab - Coffee & Tea Near Me - Springdale, Arkansas

probably would lean more towards a 3.5 because their coffee isn't the best, it was mostly milk not enough actual coffee. The muffin was also different almost like a cookie, that was new for me! The tea was really good and I would give a 4 if it wasn't for the coffee. Really really cool place too, it's more of a modern coffee shop but they did it well. Nice people here too, they're like hipsters really nice haha! read more

Onyx Coffee Lab - muffin top - Coffee & Tea Near Me - Springdale, Arkansas

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Disappointed by Onyx. Do not get the yogurt bowl. It had a total of 7 disgusting looking strawberries and weird powder that was not on the description (0/5). I had high hopes for the sweet potato casserole croissant, but it was also mediocre. Lacked flavor and filling. (2.5/5) Latte was good, but way too milky. Couldn't taste the coffee, but the syrup was good (2/5). The ambiance here is great, would be a good spot to work from home. Service was just fine. read more

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Horrible service! I have ordered a black coffee with heavy cream a 100 times at Onyx in Springdale and it's never been a problem but today I went there and the lazy idiot behind the counter said we don't do that anymore. I said don't do what put cream in coffee. She said not heavy cream. I asked why the change and she said because it's 10 feet away in the kitchen. I said what does that have to do with anything? She seem to not comprehend anything I was saying. I said then why did you let me order it charge me and get a good tip before you brought it out and said sorry no heavy cream for you??? Oh I forgot to mention I never got my money back for the coffee I said I didn't want! I have been here 100 or more times but I will never go here again ever!!! read more

I had the chocolate flight which was very good. My daughter had a ginormous croissant which was excellent. It is very clean. Downstairs you can sample their different chocolates. read more

Onyx Coffee Lab - Sipping Chocolate Flight - Coffee & Tea Near Me - Springdale, Arkansas

Just a personal preference. My latte tasted way too milky , not enough espresso or not strong enough espresso. Service was rather slow but very friendly. The inside of it is huge and comfortable. It's just not my cup of coffee :) read more

This place has the best chai I've had in a long time. Alternative milk- almond, oat or half & half available. Friendly baristas. Lots of tables inside and outside on the first floor. Study cubicles on the second floor. Love this place. Be warned: there was a steady line of customers coming in to order the whole time we were there. read more

Onyx Coffee Lab - Onyx Gochugari Chai Latte - Coffee & Tea Near Me - Springdale, Arkansas

We were in town for graduation and decided to go to Springdale for Mother's Day brunch and finished our outing off with coffee treat at Onyx. The vibe inside is super cool. Glass brick walls and leather couches really give it a sleek look. As for the coffee I was sadly unimpressed. We waited a really long time to order and then even longer for our drinks. The lattes were very light and more milk than I'm used to. The Carmel was chunky and gritty in the latte I ordered as well. read more

Everything you love about onyx coffee is now in Springdale. The coffee, the atmosphere, the food, the nice friendly employees. They even have their own chocolate lab in the basement. Oh yeah!!! The food is good. The coffee is awesome. What is really love is that it has its own spin on a number things, even though it is Onyx. Love this place. I'll be back! read more

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Hubby found this spot on Tik tok and I was skeptical at first but I'm so glad we went in. I ordered the onyx delight hot and it was the most wonderful cup of coffee I've had in a long time. The ambience is really modern and there is a ton of seating. Downstairs they have a chocolate space and do chocolate tasting. We didn't have time to try it but it smelled so incredible I may stop and try on my way back! We ordered our food to go and it was served quickly and smelling amazing. Will absolutely be back before flying home. read more

We had a great visit. Everyone in our party ordered something different from coffee to tea and ice cream, and everyone loved their drinks! There's something for everyone here. The roll was such a treat. Will definitely be coming back when visiting AR again. read more

Onyx Coffee Lab - Cortado, Blueberry Basil Matcha, Matcha Pistachio Sweet Roll - Coffee & Tea Near Me - Springdale, Arkansas

What a wonderful place for food, coffee, chocolate & edible gifts! I need one of these places in Tulsa! We stopped in for coffee and had so much more. We had avocado toast, the club sandwich, a cortado and a green/black tea blend. Food was so flavorful and the dipping sauce that came with the club was delicious. Stu, the Director of Chocolate, shared the history of Onyx Coffee Lab, educated us on the in-house chocolate making process, and let us sample various chocolates that he personally made. We, purchased chocolate and coffee beans for ourselves and as gifts for family and friends. Anytime I'm in Arkansas, I'll make it a point to visit. Owners, did I mention Tulsans would love this place? Can't wait for my next visit to Arkansas! read more

I really enjoyed that there were multiple areas to hang out at, including the outdoor area. Food and drinks are good as always. The only downside was having to wait in line for a while. read more

Onyx Coffee Lab - Avocado toast - Coffee & Tea Near Me - Springdale, Arkansas

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The coffee is enjoyable and the food is good but this space lacks the cozy coffee shop feel. Great place for a business meeting, lots of available seating but feels very corporate. Doesn't fit in with downtown Springdale. read more

I loved the food! The only thing if they were to add Mexican coke to the menu it would be perfect read more

Onyx Coffee Lab - Onyx delight coffee really good - Coffee & Tea Near Me - Springdale, Arkansas

I wanted to like this place and I have given it a few tries in the hopes of it improving but this last time I have decided that was the last time. The building itself is very pretty and I think they did a great job creating a calming atmosphere but the coffee and snacks I've had there I don't believe are anything worth talking about. It's a bit pricey for me and I have had better options for a better price. This last time I went the girl taking my order was so unfriendly and rude. I couldn't tell if it was because of me though I did not do anything or if she was having a bad day. I was so taken back by how she was talking to me and acting towards me that I seriously considered telling her to not worry about taking the order so I could go but I was trying to give her the benefit of the doubt. I understand there can be rough days in that business but I would have never taken it out on someone else especially when they have had nothing to do with it. So after that I decided there really isn't a reason going back there as there's another coffee place nearby as well. read more

It's a cute coffee shop, very aesthetic ! However, everything else was just below average. We had several food items, and they were not fresh. Specially, the orange roll, my partner had a hard time chewing the hard bacon and couldn't finish the sandwich. I gave two stars because of the beautiful building and the nice lady who picked up our dishes. It's way too overpriced for what you get. read more