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    Opal Grand Resort & Spa

    3.1 (163 reviews)
    Open Open 24 hours

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    Marissa B.

    I made a reservation here for the icy glow facial and a holistic custom massage as some of my friends recommended Opal. The spa environment was relaxing. I was led up the stairs on arrival to my assigned locker where I had a robe and shoes waiting for me. Inside the locker room was an infrared sauna space. There were showers and bathrooms as well. The spa attendant Irene was such a pleasure. She was so kind and accomodating. She offered me dark chocolate blueberries and almonds while I was waiting. There was tea and water available as well. I waited in the lounge area until Christine came to get me for my icy glow facial. She was fantastic! Loved this facial. My sentiments were the same for my massage by Alex. 10/10 experience for both. The spa fell short due to the fact that pool entry or any other amenities on resort property are NOT included when you're already spending hundreds of dollars for multiple treatments. Hence why I am giving it 4 stars. I loved that when I left, I was given a bag of samples of the items Christine used on my skin during the facial.

    I followed the suggestion from the server, and it was very good!
    Mara R.

    Great environment! The hostess was very cordial and all staff very attentive and friendly. The food is great!

    April N.

    I cannot say enough wonderful things about the Opal Grand Resort! From the moment we arrived, we immediately felt like we stepped into a truly special place. The hotel itself is absolutely stunning--large, elegant, beautifully designed, and full of thoughtful details that made every moment of our stay feel luxurious and relaxing. But what truly makes it unforgettable is the incredible experience it delivered in every single detail. The location is simply unbeatable. Being directly across from the beach means we enjoyed gorgeous ocean views and easy access to the sand and surf. Even better, the hotel is just steps away from Atlantic Avenue. There was a wonderful variety of shops, restaurants, and lively bars that we visited. Everything you could possibly want is right outside the door. Inside the hotel, the amenities are equally impressive. Our room was spacious, immaculate, and incredibly comfortable. Everything feels polished and high-end while still being warm and inviting. The property felt upscale yet welcoming making it easy for us to completely relax and enjoy ourselves. One of the highlights of the property is the spectacular pool area. The pool area deserves its own standing ovation. It's not just a pool -- it's a full resort-style oasis. The pool is huge, sparkling clean, and surrounded by lush landscaping, palm trees and comfortable lounge chairs creating the perfect vacation atmosphere. Whether we were swimming, relaxing with a book, or enjoying a cocktail poolside, it was absolutely perfect. What truly sets the Opal Grand apart, however, is the incredible staff. They are the true heart of this hotel! A huge part of that hospitality was thanks to Patricia, Concierge Manager who made our experience exceptional and went above and beyond to make sure everything was perfect and we felt completely taken care of throughout our stay. She is warm, professional, and genuinely caring. Patricia's attention to us made our stay feel truly special. It's rare to find someone like her who brings that level of warmth and hospitality to their work, and it really made our visit outstanding. It's people like this who turn a great resort into an extraordinary experience! A special thank you goes to Kennedy, Guest Services Manager, for the excellent service, dedication, genuine care and hospitality which made our visit unforgettable. From the moment we arrived, she went above and beyond to ensure that every part of our stay was perfect. It was clear that she truly cared about us enjoying our time at the resort and feeling welcomed. Any request we had was handled quickly, kindly, and with the utmost professionalism. Her attention and commitment to guest satisfaction made us feel valued and appreciated throughout our stay. The Opal's restaurants and bars are fantastic, offering delicious food, creative cocktails, and beautiful spaces. We enjoyed eating dinner at the Drift Restaurant, a relaxed but upscale vibe, lunch at Cascades by the pool and Monkey Bar for breakfast and cocktails. Elevate Skye Bar and Lounge, their rooftop bar is the perfect spot for great food, drinks, and an unforgettable view. I want to recognize Vinny and Shannon, as outstanding Food and Beverage Managers at this resort. Their leadership and attention to detail truly elevated the dining experience at the Opal for us. The Opal Grand staff goes out of their way to make sure guests are comfortable and happy, always ready to help with anything you might need from the front desk to housekeeping to the pool staff. It truly felt like they care about making every guest feel special and taken care of especially Josh, Guest Services Manager along with Vicki, Concierge. The Opal Grand manages to combine luxury, comfort, and exceptional service. Staying here feels less like checking into a hotel and more like being welcomed somewhere very special. We absolutely loved our stay and cannot recommend this hotel enough. I am already counting the days until we can visit again!

    Pool bar
    Sheila C.

    Our family of 18 spent a weekend here, and it was truly an amazing experience from start to finish. The moment we walked in, we were greeted with warm, courteous service--from the bellhop to the front desk staff. The hotel has a welcoming ambiance and is both clean and beautifully decorated. Check-in was smooth and easy, made even better with a complimentary glass of champagne. The front desk staff were attentive and made us feel right at home. Our room exceeded expectations--it was spacious, spotless, and tastefully decorated. It featured a kitchen counter with a sink, fridge, Keurig coffee maker, and a nice counter space. The only hiccup was locating the safe--it took some searching, but luckily, one of our family members helped us find it. We gathered with the rest of our group at the pool, where the service from the pool bar was excellent. The drinks and food were perfect, and the atmosphere was just what we needed for a relaxing weekend. Overall, we had a wonderful stay and are already looking forward to coming back. Highly recommended!

    Pool bar piña coladas!
    ava b.

    I've been coming here with my family for quite sometime and it is the ONLY hotel we will go to in Delray. We love the Opal collections also going to their other hotel location on Lake George which is a whole other story! They have so much to offer, the location is amazing, the rooms are beautiful, the gym is great, the pool is always clean. You can truly tell they make it their mission to be the absolute best.

    Andrea U.

    A luxurious hotel on the ocean in Delray Beach. I have never heard of the opal chain before and now I see that they're in the keys, Maine, New Hampshire and around Florida. We left our car with the valet and wandered around exploring. We passed the Floridian gift shop with lots of Tommy Bahama and Lilly Pulitzer clothing & gift items. The large fitness center, spa, monkey bar, and market. There were lots of comfortable & attractive sitting areas.

    Eyesore & embarassment for my guests to see
    Peter J.

    I'll start by saying this: I hate wasting time writing bad reviews. I would much rather talk about a great experience, but this will not be one of them. My wife and I rarely get to travel together, and when we do, we choose higher end places. The Opal Resorts lobby had us feeling confident. It looked beautiful, smelled amazing, and felt like a real vacation. We arrived late, slept, and stepped onto the deck the next morning, only to find something that looked more like a New York City fire escape. It was narrow, awkward, and overlooked a roof. We politely asked to switch rooms. We packed, moved, grabbed breakfast at the Beach Market Cafe, which was excellent, and returned to find a puddle of water forming under a dripping air conditioning vent in the ceiling. The attached vent also appeared to have black mold. Back to the front desk for another polite request to move. There are 2 videos uploaded showing the water dripping, as well as a vent with black mold that didn't load properly. Management has viewed and is in receipt of the videos. By then, we had also learned the elevator issues were not user error. Other guests were having the same problem with room cards and wristbands not registering, forcing people to switch elevators just to reach their floors. The wood trim outside the elevators looked worn and dirty, and the brass clearly needed attention. And so we moved for the third time in twenty four hours. To reach that third room, we had to walk past an abandoned ice room that was a complete eyesore. I was embarrassed walking guests past it. Later, the same very pleasant woman who checked us in asked how our stay was going. She had no idea what had been happening. I showed her the photos and video, and she said someone would follow up. We asked for (embarrassing) a small voucher to at least acknowledge the inconvenience. We received a 2 drink voucher, tried to use it at Drift, which was beautiful and had great staff, and then learned it did not cover a non alcoholic beer. You truly cannot make this up. I reached out again six days later (today) and received a generic message thanking me for my feedback and promising it would be passed along. Before you book here, make sure your pool or ocean view is not actually a view over a roof. Confirm that the elevators are working properly and ask whether any construction or abandoned rooms are still visible. This was such an easy situation to fix, and management just completely dropped the ball. Blatant disregard for very basic customer service.

    Angie S.

    Looooovvveeee this hotel. My previous job held a 3 day conference there and honestly it's the thing I'm going to miss the most. The staff, the food, and the ambiance of the place is beyond amazing BUT if I said what I loved the most is the decor....it's really hard to capture in pictures the beauty of it. The other great part of this hotel is it's a short walk to the beach. Literally right across the street. Easily my favorite hotel I've ever visited.

    The view from balcony
    Sparkle P.

    I spent some time at the Opal Grand with a group of women for a weekend retreat. It was a lovely weekend with friends and fellowship. This was the first time I was in West Palm Beach Fl so it was a great experience to be at a resort that was DIRECTLY across the street from the beach. I will say that despite the location being so close to the beach. I would like to see this resort updated just a bit. There was a limit to the number of outlets in the room, and usually, resorts have USB outlets. The rooms need to have windows that can open, or the balcony door can open so that you can get the stale odor out. The location is nice, as there are several local restaurants around that are in walking distance. The resort has a couple of places to get food, but the hours were kind of different at all places. There is a large gym to work out in with a great availability schedule. There is a banquet room where the staff prepared a group brunch. The food was pretty good. **The beach requires payment for chairs, rental is by the hour**

    Sarah P.

    I visited this hotel for the day. I found the staff to be very nice and sweet. The pool area was clean and inviting. The hotel was spotless inside. They also have some nice swings to sit in in their foyer, see my photographs. I also visited their bar area around their outside pool and had a salad and a cocktail or two. A very pleasant place to visit, I recommend.

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    Ask the Community - Opal Grand Resort & Spa

    Review Highlights - Opal Grand Resort & Spa

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    The Ray Hotel Delray Beach, Curio Collection by Hilton - Guest room

    The Ray Hotel Delray Beach, Curio Collection by Hilton

    (107 reviews)

    $$$

    I went to the rooftop for a going-away party, and it was such a great experience. As soon as we…read morestepped off the elevator, the host was there to greet us and help us find our table, which made everything feel welcoming right away. To the left was a beautiful pool lit up at night, and to the right it felt like you had stepped into a rose garden. There were so I went to the rooftop for a going-away party, and honestly, it was really nice. As soon as we got off the elevator, the host was there to greet us and help us find our table, which was a nice touch. To the left was this beautiful pool all lit up at night, and to the right it felt like you were walking into a rose garden. There were vines everywhere, cute tables, and so many perfect spots for pictures. It was also great for people watching. Our table had a comfy couch, chairs, and plenty of space to hang out and relax. The service was great the whole night, and having a bar inside made it even better. We ended up staying pretty late because the atmosphere was fun, the entertainment was good, and there was always something going on. Definitely a really fun spot for a night out

    What a disappointment I've stayed at this property numerous times and the hotel and employees were…read moregreat. This trip most of the employees delivered exceptional service except the GM AnnaMaria. What a poor leader. Three of the 5 nights our room was so cold you could freeze a side of beef. Nothing was done. On the fourth night I threatened to move to another hotel. Finally we got a new room. The new room's TV didn't correctly and the shower would not shut off. The Hyatt across the street is less than half the price of @the Ray and better ran. This truly is a 2 star hotel.

    Crane's Beach House Boutique Hotel & Luxury Villas - Living area

    Crane's Beach House Boutique Hotel & Luxury Villas

    (71 reviews)

    $$

    My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

    I am SO glad I found this place! I went to Miami for a concert and wanted to make a mini vacation…read moreout of my road trip, so opted to stay here for its proximity to the beach (just a block away!). I got so much more than I expected from that decision! I prefer boutique/villas like this over chain hotels in smaller towns and absolutely got the relaxing, low key, "no worries" vibe as they have on the gate of the entrance. Just steps away from the downtown strip of Delray Beach, you can easily access the restaurants and shopping if you choose, but you can also get lost in the serenity of their lush tropical courtyard and pool areas, or even the private patio of your own room! I felt like I was in my own little world while there- it was a perfect contrast after driving into Miami! The room was well appointed with comfy furniture, plenty of space without being overwhelming, everything I'd need in the kitchenette, and a spacious bathroom. All had nice updates and thoughtful touches. The snacks and chilled beverages available for purchase, as well as variety of coffee, tea, water, etc that were complimentary was perfect. There was plenty of information about local services and attractions without being gimmicky or touristy as many places where I'm from in Orlando can be. They even provided a sheet with events specific to the timing of my stay, which was a nice touch. The staff was amazing-- so kind and helpful! I asked how it would work if I got in late after the concert since the lobby closes at 9. We were able to do an earlier check in to get the key code and information, parking pass, handle credit card for incidentals, etc on my drive down so I had nothing to worry about when I arrived later. I was able to park and access my room after the concert with ease. I did also appreciate that even though I was staying there alone after dropping my friend off with family nearer to Miami, I felt completely safe as a solo female traveler. There was lighted parking, a code on the gate to enter the property, and a key code for my door to my room. I enjoyed some time at the pool and walking the block to the beach for sunrise during my stay as well! I appreciated the hospitality and would absolutely recommend staying here to anyone traveling through the area!

    Opal Grand Resort & Spa - hotels - Updated July 2026

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