We stayed at this resort during 4th of July weekend and it was a great choice. The property truly is beautiful and short walk from the beach. The service was great from the beginning.... From getting help with our belongings, to checking in and the housekeeping. read more

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Do not stay here. This was one of the worst hotel experiences I have ever had. When we first walked into our room, there was a roach. The room also had water damage and no working air conditioning. The floor felt extremely spongy and was covered in water. Maintenance came to vacuum up the water and left a large industrial fan in the room with a cord stretched across the floor, creating a trip hazard and making it difficult to move around. Unfortunately, this did not fix the problem. When I returned a few hours later, the floor was still covered in water because the AC unit continued leaking. At no point was I told that changing rooms was an option. After speaking with three different employees, I was finally approved to move. We then had to pack everything and move all of our belongings across the hotel, which was a huge inconvenience. The second room was located right next to the bar, where loud music played every night, making it difficult to relax. The water leak also damaged my leather shoes, which cost $300. I had only worn them once. The hotel initially offered a $150 room credit, which did not come close to covering the damage. The operations manager asked me very invasive questions like how long had I had them and what brand they were. The Operations Manager later told me he would also waive charges of $131 and $111. However, when I checked out, I was informed that only the $150 credit had been applied. I was told the Operations Manager had left a note instructing staff not to waive anything further. To make matters worse, after I posted a one-star review, I received a call from the hotel. Instead of trying to resolve the situation, I was told I had never been promised the additional credits, that I was being rude, and that Florida's humidity attracts bugs and causes AC leaks. I found this response incredibly dismissive and unprofessional. Between the roach, the leaking AC, the room change, the damaged personal property, and the inconsistent communication from management, this was an extremely disappointing experience. Rather than taking responsibility, the managers minimized my concerns and made me feel like I was the problem. I would not recommend staying here. read more

VERY DISAPPOINTING ROOM OVERALL. Literally, the most uncomfortable bed I have ever slept on in a hotel. And I have traveled the entire world - the mattress was old and the springs were popping up and that happened three times. The pillows were hard as rocks and felt like five dollar Walmart pillows. All hotels over 3 star hotels have real down pillows and clean beds with soft sheets & proper mattresses. There was a hole in the blanket, no duvet or comforter, and literally the most uncomfortable bed that I have ever tried to sleep in. Had a terrible night's sleep. The room smelled like bleach upon arrival, had hair in the sink and shower, a wet bathmat, used Kleenex on the floor, NO water pressure in the shower, a worm on the floor, a bug next to the sink, stains on the chair by the window, refrigerator not working, no mini bar, this is more like a 2 or 3 star hotel, definitely NOT a 4 star place, and not a "RESORT". Also, lobby smells like mold and cigars, ductwork is clearly in need of cleaning. WOULD NEVER stay here again or recommend to this "resort" to anyone !!! Every four star hotel in the world has down pillows and a down comforter! This place is a dump! read more

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Check in was easy. They only have valet parking with in and out privileges. I received a Welcome glass of champagne. Room: I was in room 454. It was spacious and clean. The bed was very comfortable. It had a little sitting area with a table. I will say that I encountered a few hiccups when I arrived. They were fixed pretty quickly. I didn't report the AC, but it would get very humid in the room. I didn't feel like it was working properly. The room was equipped with a Keurig and a fridge. The Keurig had k cups of coffee, decaf coffee, and tea. You do get bottled water in the room. It is replenished daily. Bathroom: I liked that the sink was outside of the bathroom. The Bathroom was separated by a door. The Bathroom was also spacious and clean. The towels were nice and thick. I love the bathrobes that they provided. The toiletries smelled great. They provided shampoo, conditioner, body wash, and bar soap. They also had a little box with cotton swabs and a nail file. The water pressure was great and there was always hot water available. I noticed that they did not have an iron in the room, but I called and they brought it up within a few minutes. They also offered to bring in a microwave. I thought that was super nice. Balcony: the room did have a small balcony with two chairs and a table. It had a partial view of the ocean, but my room was mostly view of the parking lot. The blackout curtains worked great. Pool: the pool was amazing. There was always plenty of lounge chairs. They do stick with the rule of no holding chairs. They also have a covered area with tables and chairs where you can just hang out. They provide towels and water. I also noticed they had some block available for you for free. The attendant walked around, making sure that everyone had what they needed and there was also a waitress that could take your order. Cookies and fruit on were available on each floor daily. Bagged ice was available as well. Gym: it was clean with plenty of machines to include treadmills and weights. They also have free weights available for use. The gym was big. They had towels and water available for use. I like that you had to use your room key to get in, so I felt a little safer exercising at five in the morning. Restaurants: the property has a few areas where you can eat. They have two bars. The rooftop bar is pretty nice. I had a drink, but no food on the property. They do have happy hour specials. You could also order room service or order pick up from one of the restaurants. The hotel is right across the street from the beach. It is also walking distance to all the stores on the main street. There's a few restaurants right out on the street or you can walk 10 to 15 minutes to the major area with restaurants and stores. If you're staying longer and want to get some snacks or groceries, there is a Trader Joe's less than 10 minutes away via a car. Check out was fast and easy. They were able to hold my luggage. read more

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Local here spending time with friends and family for the weekend. Saturday was great with the live music. Everyone dancing in the pool, drinking and having a great day. Sunday a whole different story. No live music and the music being played couldn't be heard in the pool. Entirety different vibe. When someone put Jimmy Buffet type music on with their personal speaker they were asked to turn it off. They would rather you listen to the loud pressure washer cleaning going on at the main entrance than hear music. Spoke to the manager on duty who had absolutely no personality and never smiled once. She said there was nothing she could do about it and that the music has to be kept at this volume. So many guests complaining and very disappointed. read more

I made a reservation here for the icy glow facial and a holistic custom massage as some of my friends recommended Opal. The spa environment was relaxing. I was led up the stairs on arrival to my assigned locker where I had a robe and shoes waiting for me. Inside the locker room was an infrared sauna space. There were showers and bathrooms as well. The spa attendant Irene was such a pleasure. She was so kind and accomodating. She offered me dark chocolate blueberries and almonds while I was waiting. There was tea and water available as well. I waited in the lounge area until Christine came to get me for my icy glow facial. She was fantastic! Loved this facial. My sentiments were the same for my massage by Alex. 10/10 experience for both. The spa fell short due to the fact that pool entry or any other amenities on resort property are NOT included when you're already spending hundreds of dollars for multiple treatments. Hence why I am giving it 4 stars. I loved that when I left, I was given a bag of samples of the items Christine used on my skin during the facial. read more

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Great environment! The hostess was very cordial and all staff very attentive and friendly. The food is great! read more

Opal Grand Resort & Spa - I followed the suggestion from the server, and it was very good! - Hotels Near Me - Delray Beach, Florida

Our National Sales Meeting has been held at this location for the past two years. While we typically don't revisit the same venue, the Opal Grand in Delray Beach has made a compelling case to break tradition. With its exceptional service, beautiful amenities, flexible room options, and outstanding banquet and meeting facilities, it has been the perfect fit for our group of 65 attendees. What truly sets this experience apart, however, is the incredible team behind it. Our dedicated banquet staff--Gus Beaujardin (Manager); Encar Daza and Carlos Acuna (Captains); and Natalia Zandra, Mariella, Rob T, Geisha, Roberto, Jose Luis, Jules, Tony, Jeff, and Anisseus--have been with us for both years and have truly felt like an extension of our own team...like family. It will be no easy decision to move locations in 2027! read more

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I recently stayed at the Opal property in Delray while attending the Florida Derby at Gulfstream Park. I chose this hotel based on recommendations from thoroughbred farm owners I was joining as their guest in the Owners' Box. After flying overnight from Southern California and arriving around 1:00 p.m. on March 24, my check-in experience was smooth and in line with what I'd expect from a resort of Opal's advertised caliber. Unfortunately, that's where the positives ended. Shortly after checking in, I called valet to arrange pressing for my clothes for Saturday's event. A valet named Adam promptly retrieved my items and assured me they'd be returned by 10:00 a.m. through the hotel's express cleaning service. From that point forward, the experience completely unraveled. When I returned the next morning around 9:00 a.m., no one could tell me where my clothing was. Multiple calls went unanswered, I was even delivered the wrong items, and by 11:00 a.m.--less than an hour before I needed to leave for the Derby--I was told my clothes were likely lost and no manager was available. I had no choice but to rush up Atlantic Avenue to Tommy Bahama, spend over $1,000 on replacement attire, and quickly prepare for my day. Later that afternoon, I spoke with a staff member named Kennedy, who did attempt to help. She later informed me that my clothing had been "found" and, in fact, had never left the property. She offered to comp the dry cleaning and provide a $250 credit for the inconvenience--but given the magnitude of the issue and poor communication, that felt inadequate. When I returned that evening, my clothes still weren't back in my room. Only after another round of calls did the night manager locate them. Even after checkout, my follow-up message to the GM received no acknowledgment. For a brand positioning itself as a luxury resort, the lack of accountability and leadership is astonishing. I'm not seeking compensation--I simply want to ensure others know what to expect. Opal may advertise a resort-level experience, but based on this stay, the Delray property operates more like a budget roadside motel than a high-end coastal destination. I sincerely hope management takes this feedback seriously and addresses the glaring service and leadership issues. read more

Breadth and quality of offerings at holiday buffet.. A very fine place for a celebration!.

Our family of 18 spent a weekend here, and it was truly an amazing experience from start to finish. The moment we walked in, we were greeted with warm, courteous service--from the bellhop to the front desk staff. The hotel has a welcoming ambiance and is both clean and beautifully decorated. Check-in was smooth and easy, made even better with a complimentary glass of champagne. The front desk staff were attentive and made us feel right at home. Our room exceeded expectations--it was spacious, spotless, and tastefully decorated. It featured a kitchen counter with a sink, fridge, Keurig coffee maker, and a nice counter space. The only hiccup was locating the safe--it took some searching, but luckily, one of our family members helped us find it. We gathered with the rest of our group at the pool, where the service from the pool bar was excellent. The drinks and food were perfect, and the atmosphere was just what we needed for a relaxing weekend. Overall, we had a wonderful stay and are already looking forward to coming back. Highly recommended! read more

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A luxurious hotel on the ocean in Delray Beach. I have never heard of the opal chain before and now I see that they're in the keys, Maine, New Hampshire and around Florida. We left our car with the valet and wandered around exploring. We passed the Floridian gift shop with lots of Tommy Bahama and Lilly Pulitzer clothing & gift items. The large fitness center, spa, monkey bar, and market. There were lots of comfortable & attractive sitting areas. read more

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I cannot say enough wonderful things about the Opal Grand Resort! From the moment we arrived, we immediately felt like we stepped into a truly special place. The hotel itself is absolutely stunning--large, elegant, beautifully designed, and full of thoughtful details that made every moment of our stay feel luxurious and relaxing. But what truly makes it unforgettable is the incredible experience it delivered in every single detail. The location is simply unbeatable. Being directly across from the beach means we enjoyed gorgeous ocean views and easy access to the sand and surf. Even better, the hotel is just steps away from Atlantic Avenue. There was a wonderful variety of shops, restaurants, and lively bars that we visited. Everything you could possibly want is right outside the door. Inside the hotel, the amenities are equally impressive. Our room was spacious, immaculate, and incredibly comfortable. Everything feels polished and high-end while still being warm and inviting. The property felt upscale yet welcoming making it easy for us to completely relax and enjoy ourselves. One of the highlights of the property is the spectacular pool area. The pool area deserves its own standing ovation. It's not just a pool -- it's a full resort-style oasis. The pool is huge, sparkling clean, and surrounded by lush landscaping, palm trees and comfortable lounge chairs creating the perfect vacation atmosphere. Whether we were swimming, relaxing with a book, or enjoying a cocktail poolside, it was absolutely perfect. What truly sets the Opal Grand apart, however, is the incredible staff. They are the true heart of this hotel! A huge part of that hospitality was thanks to Patricia, Concierge Manager who made our experience exceptional and went above and beyond to make sure everything was perfect and we felt completely taken care of throughout our stay. She is warm, professional, and genuinely caring. Patricia's attention to us made our stay feel truly special. It's rare to find someone like her who brings that level of warmth and hospitality to their work, and it really made our visit outstanding. It's people like this who turn a great resort into an extraordinary experience! A special thank you goes to Kennedy, Guest Services Manager, for the excellent service, dedication, genuine care and hospitality which made our visit unforgettable. From the moment we arrived, she went above and beyond to ensure that every part of our stay was perfect. It was clear that she truly cared about us enjoying our time at the resort and feeling welcomed. Any request we had was handled quickly, kindly, and with the utmost professionalism. Her attention and commitment to guest satisfaction made us feel valued and appreciated throughout our stay. The Opal's restaurants and bars are fantastic, offering delicious food, creative cocktails, and beautiful spaces. We enjoyed eating dinner at the Drift Restaurant, a relaxed but upscale vibe, lunch at Cascades by the pool and Monkey Bar for breakfast and cocktails. Elevate Skye Bar and Lounge, their rooftop bar is the perfect spot for great food, drinks, and an unforgettable view. I want to recognize Vinny and Shannon, as outstanding Food and Beverage Managers at this resort. Their leadership and attention to detail truly elevated the dining experience at the Opal for us. The Opal Grand staff goes out of their way to make sure guests are comfortable and happy, always ready to help with anything you might need from the front desk to housekeeping to the pool staff. It truly felt like they care about making every guest feel special and taken care of especially Josh, Guest Services Manager along with Vicki, Concierge. The Opal Grand manages to combine luxury, comfort, and exceptional service. Staying here feels less like checking into a hotel and more like being welcomed somewhere very special. We absolutely loved our stay and cannot recommend this hotel enough. I am already counting the days until we can visit again! read more

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I've been coming here with my family for quite sometime and it is the ONLY hotel we will go to in Delray. We love the Opal collections also going to their other hotel location on Lake George which is a whole other story! They have so much to offer, the location is amazing, the rooms are beautiful, the gym is great, the pool is always clean. You can truly tell they make it their mission to be the absolute best. read more

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The issue at Opal Grand was not that my room wasn't ready early. I arrived well before check-in and understood that completely. The issue was the overall guest experience: no proactive acknowledgment of the American Express Hotel Collection benefits tied to my reservation, cold and transactional interactions throughout the day, and zero managerial engagement even after I decided to leave the property and forfeit my deposit. What stood out most was how differently other arriving guests appeared to be treated compared with my own experience. The property may be beautiful, but hospitality is about more than the building. Unfortunately, the service culture here fell far short of expectations. read more

I'll start by saying this: I hate wasting time writing bad reviews. I would much rather talk about a great experience, but this will not be one of them. My wife and I rarely get to travel together, and when we do, we choose higher end places. The Opal Resorts lobby had us feeling confident. It looked beautiful, smelled amazing, and felt like a real vacation. We arrived late, slept, and stepped onto the deck the next morning, only to find something that looked more like a New York City fire escape. It was narrow, awkward, and overlooked a roof. We politely asked to switch rooms. We packed, moved, grabbed breakfast at the Beach Market Cafe, which was excellent, and returned to find a puddle of water forming under a dripping air conditioning vent in the ceiling. The attached vent also appeared to have black mold. Back to the front desk for another polite request to move. There are 2 videos uploaded showing the water dripping, as well as a vent with black mold that didn't load properly. Management has viewed and is in receipt of the videos. By then, we had also learned the elevator issues were not user error. Other guests were having the same problem with room cards and wristbands not registering, forcing people to switch elevators just to reach their floors. The wood trim outside the elevators looked worn and dirty, and the brass clearly needed attention. And so we moved for the third time in twenty four hours. To reach that third room, we had to walk past an abandoned ice room that was a complete eyesore. I was embarrassed walking guests past it. Later, the same very pleasant woman who checked us in asked how our stay was going. She had no idea what had been happening. I showed her the photos and video, and she said someone would follow up. We asked for (embarrassing) a small voucher to at least acknowledge the inconvenience. We received a 2 drink voucher, tried to use it at Drift, which was beautiful and had great staff, and then learned it did not cover a non alcoholic beer. You truly cannot make this up. I reached out again six days later (today) and received a generic message thanking me for my feedback and promising it would be passed along. Before you book here, make sure your pool or ocean view is not actually a view over a roof. Confirm that the elevators are working properly and ask whether any construction or abandoned rooms are still visible. This was such an easy situation to fix, and management just completely dropped the ball. Blatant disregard for very basic customer service. read more

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This place is beautiful and very tranquil. We have dined in their restaurant and the food is good! We even reserved their private room and hosted our Thanksgiving dinner there a couple of years back. We sometime go there at night and enjoy a lite fare sitting by their gas fire places located on the porch area or the restaurant. Love this place! read more

The hotel is awesome. Great location. Food at the Drift is very good as well as poolside service. Gets a bit crowded but lots of places to relax. There is another pool that is way less crowded but the downside to that it's you can hear all the noise from the cars etc. as the traffic light for Atlantic and A1A is right there. Service is impeccable. Everyone is very nice and hospitable and willing to help. I had an Oceanfront room. Be careful when booking where your room is positioned as there is construction going on at the property. read more

I don't suggest staying here for the foreseeable future as there is a lot of construction surrounding the hotel which will wake you up daily at 7am! The hotel staff seemed clueless about this when we checked in then when we asked them about it they said don't worry it's not on weekends which it was. The hotel made zero effort after daily complaints to help...the reason for doing nothing as stated by a manager is because we booked through American Express Travel. Customer service at the Opal Grand is awful. Personally would never stay here again. read more

Looooovvveeee this hotel. My previous job held a 3 day conference there and honestly it's the thing I'm going to miss the most. The staff, the food, and the ambiance of the place is beyond amazing BUT if I said what I loved the most is the decor....it's really hard to capture in pictures the beauty of it. The other great part of this hotel is it's a short walk to the beach. Literally right across the street. Easily my favorite hotel I've ever visited. read more

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I didn't take any pictures. This hotel is very pretty and the staff is extremely friendly. The rooms were large and spacious but for the cost, they should be. The elevators are horrible. Half the lights don't work and they are slow. The garage smells like garbage and that ends up smelling up the elevator and first floor. Our balcony room faced the west and the fire trucks, work trucks, delivery trucks and all other noises were super loud in the room. They definitely didn't allow for sleeping in. I was there for a conference and the food was decent. The wait staff was amazing. read more

If you stay here, do not get a standard room. These are economy , budget and not up to standard. My first room was over a noisy construction site, second one over the bar. the bar closed at 12 yet the noise continued and the management would not bring the tables and chairs in . These rooms were also in the bldg closer to atlantic so its noisy and you need a card to operate the elevator, which takes forever and there's no stair option. And the elevators are right near the rooms so I could hear people waiting and talking outside the room I finally changed to a poolside room. This was in the better tower- access to stairs, larger elevators, shorter wait times, more light fixtures in room, room cleaned before 5pm and overall a real vacation experience. If you choose the opal grand, please specify the tower closer to the main pool as the other tower is awful The pool was very nice- decent restaurant, ample lounge chairs The opal should comp the beach chair rental or perhaps have a private area with chairs on the beach I did not go to the spa as the prices were very high- it looked empty as well. All in all, once the accommodations improved. I had a nice vacation read more

I spent some time at the Opal Grand with a group of women for a weekend retreat. It was a lovely weekend with friends and fellowship. This was the first time I was in West Palm Beach Fl so it was a great experience to be at a resort that was DIRECTLY across the street from the beach. I will say that despite the location being so close to the beach. I would like to see this resort updated just a bit. There was a limit to the number of outlets in the room, and usually, resorts have USB outlets. The rooms need to have windows that can open, or the balcony door can open so that you can get the stale odor out. The location is nice, as there are several local restaurants around that are in walking distance. The resort has a couple of places to get food, but the hours were kind of different at all places. There is a large gym to work out in with a great availability schedule. There is a banquet room where the staff prepared a group brunch. The food was pretty good. **The beach requires payment for chairs, rental is by the hour** read more

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Here for several days of nearby meetings. My room was ready when I arrived (I let the hotel know ahead of time when my flight landed), which was fantastic. Spotless clean, very comfortable, big TVs with Google casting. My standard-view room had a peek at the ocean--gorgeous. Staff is lovely and I very much appreciated the bottles of water at check-in and check-out, and that they checked on me when my Uber driver got lost and was later than normal after I checked out.(worked out fine). The coffee shop is fantastic but needs to open a half-hour earlier if business travelers are a desired audience. 6:30 is too late. That said, the chicken caprese sandwich is absolutely delicious and perfect for grab-and-go. Drift was fine. There are the most luxurious, thickest, fleece-lined robes in the rooms. They are delicious. But--there's nowhere to hang one in the bathroom. Nowhere to hang anything, actually. Zero hooks or knobs and the only towel rack is the shower door handle. The bathrooms are very small, which I appreciated b/c it makes the sleeping/living space bigger, but a few hooks would be a big improvement. Room keys come on Disney-esque wristbands. Which doesn't really work for this kind of destination (and using them on room doors is hit-or-miss). We're out and about, attending meetings, swimming, enjoying the beach. Nobody wants to wear that. Can we just have a keycard please and thank you? The staff here is amazing--friendly, helpful, smiling all the time. Which is fantastic. I would definitely stay here again. read more

I visited this hotel for the day. I found the staff to be very nice and sweet. The pool area was clean and inviting. The hotel was spotless inside. They also have some nice swings to sit in in their foyer, see my photographs. I also visited their bar area around their outside pool and had a salad and a cocktail or two. A very pleasant place to visit, I recommend. read more

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I was here for a conference held in the resort. Overall, I had a good experience and interaction with the staff. Upon arriving, there was valet to greet me and take my car. The hotel was clean and modern. The food served during the conference was delicious. I love how the resort is right on the beach. I would come back and stay here outside of work. read more

Opal Grand Resort & Spa - Hotels Near Me - Delray Beach, Florida

great experience love the hotel. Hanging by the pool was was fantastic made even better by our waitress Ashley. she was on top of everything never waited for a drink always served with a smile. must try the chicken Caesar salad best around. Beautiful hotel room with an ocean view, top notch read more

Opal Grand Resort & Spa - Hotels Near Me - Delray Beach, Florida

One of if not the nicest hotels in Palm beach county. Oveall great location and nicest place. Party rooms restaurant and spa and walk across the street to more restaurants and beach Pavillion. read more

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Once upon a time, in a not-so-distant paradise, the fabulous Opal Grand Hotel was born from the charming "old world" Marriott! While it was undergoing a jaw-dropping transformation, I was off visiting with family in Asia. When I returned, my pals were raving about the stunning new Opal Grand Oceanfront Resort & Spa! Talk about a major glow-up! This spot has morphed into a coastal dreamland, complete with luxurious digs, chic decor, and ballrooms perfect for weddings, birthdays, or any excuse to party like it's 1999! And the dining scene? It's the talk of the town! Let's not overlook the serene spa helmed by the legendary Tammy Fender, a holistic superstar with a star-studded clientele! She offers everything from Enlightened Facials and Massages to the fabulous nail care duo, Siti and Joanna! The hotel is packed with delightful amenities--always pristine, bright, and beautifully styled. Valet parking? Check! A gym that sparkles? You bet! Beach towels and chairs for your sun-kissed adventures with families? Absolutely! And don't forget the opulent gift shop brimming with fashion, bling, and more! Oh, and there's a poolside bar as well! The incredible Pat (the concierge) is still around, so make sure to get the scoop from her on all the insider tips and transport secrets! I haven't met the new hotel director yet, but when I do, I'll shower her with accolades for running such a fantastic operation! It's a level-up in excellence, all while keeping that classic "guest-first" vibe. Oh, and did I mention there's a special wing of rooms with a marvelous exquisite kitchen, ocean views, and its very own pool? Finally, as I wrap up this rave, I've got to shout out about the amazing staff--dapper, courteous, and attentive--truly embodying the brand's vision under the watchful care of the lovely Walsh family who treats the guests like family, ensuring every detail is cherished. So, if you know anyone planning a gathering or a getaway, this gem is the place to be--especially during holidays! read more

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We had a great five days recently. Second time we stayed there. Staff is so nice and the place is located in a perfect spot. Enjoyed the beach across the street but stayed mostly by their pools. We were lucky enough to have a girl by the name of Ashleigh (Ashley) take care of us every day. She was so nice to us. Couldn't do enough for us and was a great resource as to what to do in Delray. Really made our time by the pool that much better. Hope she's there in March when we go back. read more

We totally enjoyed our special dinner, food was good and the service was great; nice variety of both food and nicely priced wines; demerits for allowing dogs in the dining room, diners on one side of us had 2 pups, and a small dog at another table straddled the owners lap and shoulder while we dined. Took the experience down a couple notches for us. Not haters, just leave em home for your 90 minute evening meal. read more

Our next family adventure take us to Opal Grand Resort located in Delray Beach Downtown with a category of 4.4 and more than 1,748 reviews, this resort is an a classic of decoration and innovation. We going in Christmas time you can feel the magic of the season in this place, they have so many details to see in the lobby you are trapped in a magical place, the employees are also very friendly. We were not staying just to visit, everyone come closed to ask do you need help or something Sr. Before Opal this is the Marriott property and we stay an complete weekend now after a see the new owner Opal Grand Resort I believe in 2024 this Resort is in my favorite list to visit. read more

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Dinner was pretty good, but RESTAURANT is freezing!!! Interior has to be probably in the low 60s temperature wise. While it is outside of the high 60s, there is no need to freeze your guests with air conditioning blowing. Please turn your air conditioning off. Also, when it is in the high 60s outside, there is no need to blast your fans outside. There were two small tables with fire pits outside. Those were in hot demand as everybody else was freezing too. read more

Disappointing experience. #1 checked into a suite that smelled like a HS football locker room. Even the housekeeper was appalled. The front desk manager questioned when we went to the desk to request a different room. Fortunately, the nice receptionist worked with us to find another room- still VD at 5pm. She moved us and had it cleaned, but that took 2.5 hours. Upon checkin they were to deliver regular coffee pods. It took 3 texts and 2 calls to receive the 4 coffee pods (there were only decaf pods in the room). read more

The staff made the entire stay better than it would have been without them. Always striking up conversation, always opening the door, always giving suggestions on where to eat and making the stay comfortable. The pool staff brought our complimentary bites and everyone had a smile on their face. Would 100% recommend a stay here read more

Opal Grand Resort & Spa - pool, beach view/walk - Hotels Near Me - Delray Beach, Florida

ZERO STARS. Management is incompetent and unavailable. The front desk agents LIE and say managers and HR, like Dawn Petsuso or Julia Phillips are not available however they are always hiding in the back so im not sure what they are getting paid to do. Harris Gelin the manager of the front desk is the BIGGEST CREEP. They use him to work weekends/unwanted hours as well thats why his behavior is overlooked. The property itself has a brand new lobby tricking guests into thinking its a modern property, when the rooms are old and outdated with carpets that smell like a cats litter box. Pool is extremely small. As for location that is also terrible. All Opal Grand has to offer is "right on the beach!" And they dont even offer beach chairs?! Its not on the beach either you have to cross a busy street and its over a mile walking distance to the lively pineapple grove arts district and nightlife. They own one bar Sandbar that is across the street and its filled with nothing but old alcoholic creeps hoping to score with young bartenders dressed half naked. Bartenders there also have a stale personality and look annoyed every time you ask for a refill. Their rooftop also sucks all you can see is their main building blocking ALL views to the beach. Half of the property is under LOUD construction and if you call to ask about it they deny. I hope they can fix all of these problems sooner than later. The Ray Hotel is the best in Delray and they also provide beach chairs and a golf cart service to the beach. Its also in the heart of Pineapple Grove. If you want a fun, trendy cool place to stay definitely do NOT go to Opal Grand. read more

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NOT WORTH THE PRICE. There is nothing grand about this hotel. It was much nicer when Marriott owned and managed the property. A standard room is extremely expensive, over $600 per night. Plus a resort fee of $35. The management and staff training is that of a one-star hotel. I stayed for two nights in February. I waited 15 minutes to check in and was first in the. The front desk attendant was young, inexperienced, and not trained. She had to keep going to the back office to get answers to my questions. She gave no introduction to the amenities on site. I had asked for a specific room poolside with direct access to the pool area. After taking another 15 minutes to check in, I proceeded to the room. It had no direct access. I will just list the issues: Drift Restaurant - Horrible bartender service. Rude. We had to find placemats and set them up for ourselves. Expensive Fish that came out cold on a cold plate. Sent it back. Cheap room towels and toilet paper. Econo Lodge quality. Construction noise was right next to our room on the second day. The pool area was crowded on a weekday. For a resort that big, it had a very small pool and hot tub. The night before we left, we learned from a guest that there was an adult pool area on site via the spa. The hotel is across the street from the beach. They did not provide beach chairs or umbrellas, so those had to be rented from another vendor. For $600 per night, they should have provided a voucher. Overall, I experienced rude service from two staff members. The others were polite yet not trained to assist guests. The only good thing is that the valet staff was friendly and helpful. A few days after I wrote a review for the hotel, I received a call from one of the managers while I was on a work conference call. I asked if he would call me back tomorrow, but he never did. There are much better options in the area, like the Aloft and The Ray, with excellent customer service. read more

Just stayed here for a conference and had a great experience! The service was great and the hotel is right across the street from the beach and there are so many shops and restaurants within walking distance. read more

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We spent the weekend recently at the Opal Grand due to our friends getting married. They had blocked off a floor for those attendees coming from out of town. Overall, the experience I found good, with a very comfortable room and splendid hospitality. From the moment we arrived at the valet, we were treated well. All the staff with whom we interacted were friendly and accommodating. The valet staff was efficient and fast, immediately helpful with luggage in and out of the car. The concierge staff was attentive and helpful when we had a question. The bed in our room was incredibly comfortable, as was the couch in our suite. The shower had excellent water pressure. I also loved the espresso machine in our room, of which we took advantage and enjoyed some pours of espresso and coffee. The balcony was lovely and peaceful, with a view of the ocean to the right. The dining options were solid. Both my wife and I were happy with our experiences. The pool area was also very relaxing even with the crowds. Two things that took away from the experience included the inability of some of the electric outlets to draw power to charge laptops and phone from the desk, lamps, and walls. Additionally, the hallway and elevator interior in the hotel-room floors (3rd floor, for example) felt dated. The hotel felt still in the process of being renovated, with the hallways in the hotel-room floors feeling still trapped in the 1990s compared to the lobby and the actual hotel rooms. But overall, we had a decent hotel experience. But for the price you pay a night, some improvements need to be made, which hopefully will come to fruition when we stay the next time. read more

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Good hotel resturant, well attended bar scene at happy hour. Food is good quality and consistent. Best to valet park at the hotel entrance during peak times. read more