What a disappointment I've stayed at this property numerous times and the hotel and employees were…read moregreat. This trip most of the employees delivered exceptional service except the GM AnnaMaria. What a poor leader. Three of the 5 nights our room was so cold you could freeze a side of beef. Nothing was done. On the fourth night I threatened to move to another hotel. Finally we got a new room. The new room's TV didn't correctly and the shower would not shut off. The Hyatt across the street is less than half the price of @the Ray and better ran. This truly is a 2 star hotel.

I went to the rooftop for a going-away party, and it was such a great experience. As soon as we…read morestepped off the elevator, the host was there to greet us and help us find our table, which made everything feel welcoming right away. To the left was a beautiful pool lit up at night, and to the right it felt like you had stepped into a rose garden. There were so I went to the rooftop for a going-away party, and honestly, it was really nice. As soon as we got off the elevator, the host was there to greet us and help us find our table, which was a nice touch. To the left was this beautiful pool all lit up at night, and to the right it felt like you were walking into a rose garden. There were vines everywhere, cute tables, and so many perfect spots for pictures. It was also great for people watching. Our table had a comfy couch, chairs, and plenty of space to hang out and relax. The service was great the whole night, and having a bar inside made it even better. We ended up staying pretty late because the atmosphere was fun, the entertainment was good, and there was always something going on. Definitely a really fun spot for a night out

Aloft…read more Had another Marriott certificate that was going to expire so we did a nice little staycation here in Delray. The hotel is off of Atlantic Ave on SE 5th st. Parking is $22 a day in their lot. Had no idea what to expect and was pleasantly surprised how nice it was. Really enjoyed staying here. Super trendy and cozy hotel. Love the vibe, personality and casual yet professional laid back style. It's similar to Marriotts AC brand. Room was comfortable and very clean. We were in Room 224. If the sound of cars whizzing by bothers you, ask for a room on the other side away from the street. It was loud until 2am when the last of the Atlantic Ave bars closed. Nice pool on the 2nd floor with a bar. Great gym that even has a Peloton, so I got a workout in too. Everything on the Ave and the beach is within walking distance.

Lovely and spacious event space with easy parking. Great venue for events -- would definitely…read morerecommend!

Our stay at the Hampton Inn was exceptional from start to finish. The check-in was seamless; the…read morerooms were spotless and the on-site facilities were just what we needed. Regarding the rooms, we specifically need to compliment the arrangement of the charging ports and lighting in the rooms. Many hotels are still behind the times. What truly sets our stay apart was the staff. We cannot say enough great things about the staff-specifically Crystal, the GM and Robin at the front desk. They were professional, kind and went out of their way to attend to any of our specific requests. As a former restaurant owner and employee in the hospitality business, I would highly recommend this hotel. The Hampton Inn is lucky to have such a wonderful team to represent their brand.

Arrive late in the evening to check in and go to shower. No shower curtain, no shower no water…read morepressure, no body soap and get stuck in the bathroom because the sliding door is stuck. Then I go down to the front desk and he tells me I shouldn't have a shower curtain in my room that the sliding door to the bathroom suffices. I said what about the water on the floor and the fact that there is a curtain rod but not curtain. I give up because he is obviously not getting it and ask for the soap missing from the shower and he asks me what kind. I said the kind in the shower. He said I need you to be more specific. I said body soap. He said ok that's what I needed to know. I said you keep hand soap in the shower? Since when. Overall just a bad attitude and no accountability. I would not stay here again.

Fantastic stay at the Seagate. Rooms are large, modern and super comfortable! - newly renovated in…read morethe last two years-- hotel pool has plenty of daybeds and loungers and their beach club has another salt water pool, private lounges/ umbrellas on the beach with full service . They're small gate café serves coffee and snacks throughout the day and has a late breakfast menu with lots of tasty choices.. valet parking is a breeze and they have private shuttles, which will take you to anywhere within 3 to 4 miles around the resort. Loads of amazing dining options all over Atlantic Avenue that will hit every taste.. staff was fantastic from the front desk to the restaurants and valets. This is a great location in Delray Beach, which gives you the best of both worlds proximity downtown and a private beach club to enjoy --highly recommend.

I have a warm place in my heart for this place... a bit more homey high-end than other spots in…read moretown. Room on this visit had a great balcony/terrace facing Atlantic. Service was excellent and appreciate the great valet parking attendants.

clean, comfortable slice of old Florida recently painted and…read morewell maintained accessible parking nice cold buffet breakfast

Love the colony with its throw back atmosphere. Location is best in Delray directly on Atlantic…read moreAve. Lice music on the porch in the evenings added to a great atmosphere. Nice bar inside for an evening drink. Rooms although not new go with the ambiance and have everything you need including a walk-in Closet and spacious bathroom

We stayed at this resort during 4th of July weekend and it was a great choice…read more The property truly is beautiful and short walk from the beach. The service was great from the beginning.... From getting help with our belongings, to checking in and the housekeeping.

VERY DISAPPOINTING ROOM OVERALL. Literally, the most uncomfortable bed I have ever slept on in a…read morehotel. And I have traveled the entire world - the mattress was old and the springs were popping up and that happened three times. The pillows were hard as rocks and felt like five dollar Walmart pillows. All hotels over 3 star hotels have real down pillows and clean beds with soft sheets & proper mattresses. There was a hole in the blanket, no duvet or comforter, and literally the most uncomfortable bed that I have ever tried to sleep in. Had a terrible night's sleep. The room smelled like bleach upon arrival, had hair in the sink and shower, a wet bathmat, used Kleenex on the floor, NO water pressure in the shower, a worm on the floor, a bug next to the sink, stains on the chair by the window, refrigerator not working, no mini bar, this is more like a 2 or 3 star hotel, definitely NOT a 4 star place, and not a "RESORT". Also, lobby smells like mold and cigars, ductwork is clearly in need of cleaning. WOULD NEVER stay here again or recommend to this "resort" to anyone !!! Every four star hotel in the world has down pillows and a down comforter! This place is a dump!

I met up with a friend who was staying here with her boyfriend ! Pool on the roof was awesome !…read moreClean water and soothing on a hot day ! View was great with a view of ocean ! They have happy hour which was a few dollars off of drinks ! Only bad thing was my Margherita flatbread was not crunchy . Soft and a little soggy not very good ! I would not get it again .

I love this place for so many reasons - - walking distance…read morefrom the main street with plenty of options for food, drinks, entertainment, shopping, everything you'd ever need or want - very comfortable, clean, beautiful, quiet and large rooms - the roof deck pool was clean, comfortable, has a bar and excellent views - each staff member we encountered was helpful and friendly - coffee and plenty of work spaces in the lobby The only con was that we had to leave. I would definitely make this our go to spot when in Delray in the future!

What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

Yuck. This hotel is gross. The rooms are filthy. The room smelled. The Google reviews are a lie,…read morethere is no way this hotel is 4.3. Avoid at all costs.

If I could give zero stars I probably would. The ladies at check-in were nice but following that it…read morewas quite deceiving -- room smelled like musty mold, bathroom smelled and the toilet seat was wet (thought maybe bleach or chlorine but who knows) and the bed was littered with hair. Did an about face and left. Funny the staff didn't ask me what was wrong or what they could do etc. It was as if they knew. Sigh. Lesson learned. Maybe the area is like that but wouldn't expect that for a Hyatt hotel and coming from a Hyatt member.

I really enjoyed my stay. The diverse staff was welcoming, knowledgeable, and professional, and the…read moreroom service was excellent. The hotel's location was perfect close to downtown and conveniently located near the highway. My room was clean, the beds were very comfortable, and the hallways were spotless with no unpleasant odors. Overall, the hotel was well-maintained, and the friendly atmosphere made my stay even more enjoyable. I would definitely return and highly recommend this hotel to others. Disliked: The biggest disappointment was the breakfast. There were very few options, and the selection lacked variety. It would have been nice to have hot items such as grits available. I also had to wait in a long line just to make a waffle. Because the breakfast choices were so limited, I ended up going out for breakfast every morning.

Extremely disappointing…read more.. Being asked to leave the COMPLETELY EMPTY seating area where I was working on my laptop because I'm not a current guest... EVEN THOUGH I'M A MARRIOTT MEMBER... is absolutely ABSURD. "Travel brilliantly"? "Connecting with what matters"? The only slogan should be "We push our members into the open arms of our competitors..."