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    Delray Beach, FL

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    Hyatt Place

    3.0 (98 reviews)
    Open Open 24 hours

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    red/ketchup looking substance in one of the corners
    Max P.

    Rundown hotel. Book elsewhere if possible. Summary: terrible check in, dirty rooms, poor customer service. Here is the detail of what went down: My gf and I arrived shortly after our scheduled check in. The front desk said rooms were not clean and we needed to wait. No ETA was given, no apology, no sense of urgency. This was extremely frustrating as I had an event I had to get ready for within an hour. Adding to the stress - there were about 10 people ahead of us waiting for a room to open up too (they had already checked in, but again, no rooms were clean/available). After 20mins of waiting - I went up to the desk to ask for an update. The type of room I booked wasn't ready, but they could put me in a room with a different layout and number of beds. Given my event I had no option but to take it. Not a huge deal, I thought the worst was over...unfortunately I was wrong. When we walked into our room we immediately got a feeling something was wrong. The first thing that jumped out at me were these white stains on the headboards of the beds - not to be graphic - but it looked like someone had just had sex in our bed. Then as we were walking around the room, my gf stepped in a random, large wet spot on the rug. Then she noticed a ketchup looking stain/substance in one of the corners. It was so gross, I legitimately lifted up the mattress to check for bed bugs. Again, given my event's timing I didn't have time to complain and switch rooms right then and there. Had to get ready in that room. Felt gross leaving my stuff in there tbh. Came back after my event, and thank god - they had another room to put us in. It was not fun having to pack up and move all my stuff, but glad I did. The second room was tolerable (clean at least). The one flaw we noticed in both rooms: the sink design is awful. The spout has almost no flow, and is so close to the sink's edge you almost have to touch your toothbrush to the edge to get any water on it. Furthermore, the gym was substandard and outdated. There were no clean cups to drink water from the cooler, but ironically there were many dirty cups thrown about. I gave the hotel this feedback. They offered me some points towards a future stay. I wrote back saying that wasn't good enough. I'm a pretty reasonable person - so I asked for a refund for the first night (given all the crap we went through), and was willing to pay full price for a second night. Haven't heard back - they couldn't care less. The most infuriating thing is this wasn't some cheap/flea bag motel. This is a Hyatt that costs around $375/night (that was after a discount code used for my event too). Unfortunately really. This place has poor management and needs a lot of work. I'd suggest staying elsewhere if possible.

    Our shower/bath, toilet, and sink water are yellow.

    Our shower/bath, toilet, and sink water are yellow. We called the front office and they said no one else was complaining of this but would send someone up. The maintenance person that came to look said this is normal for Delray and there was nothing they could do. If this was the case, why did they not send someone up to begin with? Is this normal water for Delray Beach? Rooms are about what we expected for the price point but I am now afraid to bathe my small children...

    Gross moldy shower.

    You shouldn't need to wear flip flops in the shower! TVs that don't work. A dirty pool. And a single elevator for the entire hotel. If I needed to make my own bed and dump my own trash, I would have stayed home. I've stayed in hostels cleaner and more responsive to guests than this place. Save your money and your vacation. The Ray by Hilton is down the block and competitively priced.

    Steve C.

    Ducked into town for some work and pleasure and checked into here and it was a fine time, here's why: * Hotel is like new, 5 years oldish? * Clean * Located just North of Atlantic Avenue where all the action is! * Friendly service * Better than average breakfast buffet * Sitting area in the room * Lobby bar, SCORE! No cheap drinks here, but well stocked. * Fairly priced at $125 a night See you there! Cabeza OUT!

    Faucet fail...
    Franco C.

    Hotel I am a huge fan of the Hyatt Place hotels - and Hyatt in general but given a choice, I will try to hit a Hyatt Place first and foremost. This is a fairly new location in Delray and it blends in perfectly with the artsy area that is Delray Beach. Conveniently located within walking distance to Atlantic Ave and all the bars / restaurants. Front desk staff were outstandingly nice - quick with recommendations on where to eat or listen to music as well as where to park etc. Rooms were spotless and well maintained. I love the Hyatt beds- very cozy. Elevators were quick and I was able to take advantage of the on-site parking. There is complimentary breakfast that is very good- and their bar / lounge area was better than average and had a good amount of people in it almost every night. Decent pool area and room service if needed completes the picture. Bathrooms were well done - except for my sink which had the oddest faucet fail - the faucet was right on the lip of the sink so it made washing a bit challenging (see photo) Decent wi-fi and a refrigerator and coffee pot in the room - what more could you ask for? Definitely a good spot - give it a shot.

    My overall impression of this hotel is that it is not clean. The front carpet as you enter the hotel is dirty and the couch in our room was torn with stains on it. On the 4th floor by the elevator there was clearly vomit but the clerk said that it was just an ordinary stain. You decide by the photo attached. Who goes down to breakfast and ask for butter and is told there is none. What kind of hotel does not have butter? The bathroom only has one small piece of soap. No other amenities. I would not stay in this hotel again.

    S B.

    If I could give no stars I would. Checked in late, girl at front desk was fine- certainly not welcoming, but fine. Downstairs lobby is lovely- arrived to our room through worn and dated hallways. First thing we noticed was the slick tile- like a film on the tile foyer of the room, we both almost slipped on it. Room was damp feeling and had musty smell, should've read the reviews before booking... seems to be a common complaint. Went to wash my hands and the soap, which was in plastic, was WET. The actual soap- which was INSIDE the plastic. I don't know why or how, very odd. The last straw was when we got into bed and I turned to get my phone from the nightstand- the attached pictures are what I saw on the edge of the nightstand- facing me and only 8 inches from my face. "Clean" is not a word I would use for this place. We left at 2am and checked into the courtyard Marriott- a fabulous clean hotel!

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    Page 1 of 3

    Ask the Community - Hyatt Place

    Review Highlights - Hyatt Place

    The pool area felt more like something you'd find at an airport hotel than at a hotel in the heart of downtown Delray.

    Mentioned in 4 reviews

    Read more highlights

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    The Ray Hotel Delray Beach, Curio Collection by Hilton - Guest room

    The Ray Hotel Delray Beach, Curio Collection by Hilton

    (109 reviews)

    $$$

    I went to the rooftop for a going-away party, and it was such a great experience. As soon as we…read morestepped off the elevator, the host was there to greet us and help us find our table, which made everything feel welcoming right away. To the left was a beautiful pool lit up at night, and to the right it felt like you had stepped into a rose garden. There were so I went to the rooftop for a going-away party, and honestly, it was really nice. As soon as we got off the elevator, the host was there to greet us and help us find our table, which was a nice touch. To the left was this beautiful pool all lit up at night, and to the right it felt like you were walking into a rose garden. There were vines everywhere, cute tables, and so many perfect spots for pictures. It was also great for people watching. Our table had a comfy couch, chairs, and plenty of space to hang out and relax. The service was great the whole night, and having a bar inside made it even better. We ended up staying pretty late because the atmosphere was fun, the entertainment was good, and there was always something going on. Definitely a really fun spot for a night out

    Came to the Ray for a 2 night weekend staycation. Really loved the idea of a rooftop restaurant &…read morebar and couldn't wait to relax. Upon pulling up, its definitely beautiful. Clean, smells good, has valet parking (for $42 a night). We booked our room, and online you can choose the actual room you want so we chose something on the 4th floor. When we checked in, the gave us a different room entirely on the 2nd floor. When we got to our room which was clean and simple. Live TV wasn't working. We called the front desk about this, they apparently sent someone to fix it while we were gone, but it wasn't fixed when we got back. Theres a weird window next to the bed where you can look into the bathroom...and only a curtain offers the person in the bathroom any privacy. The curtain...is on the outside of the bathroom...very very bizarre. Why would anyone want a view into the bathroom? We left to go to the pool and quickly found out there was construction ongoing and the rooftop bar and restaurant was closed. The whole reason why we came here. Because it was closed, apparently the drinks we ordered via the app they have QR codes scattered around the pool to use, were sent into oblivion because no one ever came over with them. We had to flag someone down and show them our proof of payment. The music by the pool was also deafening. So if youre trying to relax and read a book...thats not going to happen. I want to mention, nowhere on the website or checkin did they mention they were under construction. We would've never booked this hotel if we knew. You could hear the construction ongoing throughout the day. When we asked about this at checkout, they said they didnt know about it and the construction crew just showed up randomly....what?! Saturday we left for the day and when we came back around 4pm, our room wasn't cleaned at all. We called the front desk, and asked why and the individual at the front desk said "we dont do that here." At this point we are super confused. You don't clean the rooms during the day? They responded with "what do you need? Fresh towels?" We needed toilet paper, towels, conditioner and the room to simply be picked up. At checkout we asked that the resort fees (which were about $75 for two nights which is insane considering theres ongoing construction and their rooftop bar and restaurant was closed) and valet fees ($42 a night) be waived for the inconvenience and they did that no problem. Overall, the room was fine, sans the creepy window looking into the bathroom, but I've legitimately had better service at a La Quinta Inn. For a "luxury" hotel, we certainly didnt receive the experience we paid for. Over $500 for two nights and the experience was so poor we wanted to stay away from the hotel for a majority of it. Certainly wont be returning.

    Aloft by Marriott Delray Beach

    Aloft by Marriott Delray Beach

    (62 reviews)

    $$

    If you're ever opening a business, traveling with a team, or just need a place where the staff…read moreactually cares, look no further than Aloft Hotel in Delray Beach. Our hospitality group recently opened a new concept in town (Good Night John Boy), and the entire process would have been way more chaotic if it weren't for the absolute legends at Aloft. From coordinating rooms for our entire team to making sure the logistics were flawless, Dustin, Ryan, and Tanya went above and beyond at every turn. Like, above and beyond beyond. These aren't hotel employees, they're partners. Problem-solvers. Miracle workers. And a special shoutout to Zach at the front desk, who holds it down during the overnights like an MVP. Cool, calm, professional, and genuinely kind. The kind of guy you want running things when everything hits the fan at 2am. I would love to have somebody like him on our team. Can't recommend this place highly enough. For hospitality pros, wedding crews, business travelers, or anyone who appreciates service done right.

    Aloft…read more Had another Marriott certificate that was going to expire so we did a nice little staycation here in Delray. The hotel is off of Atlantic Ave on SE 5th st. Parking is $22 a day in their lot. Had no idea what to expect and was pleasantly surprised how nice it was. Really enjoyed staying here. Super trendy and cozy hotel. Love the vibe, personality and casual yet professional laid back style. It's similar to Marriotts AC brand. Room was comfortable and very clean. We were in Room 224. If the sound of cars whizzing by bothers you, ask for a room on the other side away from the street. It was loud until 2am when the last of the Atlantic Ave bars closed. Nice pool on the 2nd floor with a bar. Great gym that even has a Peloton, so I got a workout in too. Everything on the Ave and the beach is within walking distance.

    Hampton Inn Delray Beach - Guest room

    Hampton Inn Delray Beach

    (24 reviews)

    Wow, I can't get over what a nice Hampton in this is. I live around the corner and stayed here the…read morepast two nights due to construction at my home. Are you kidding me?! This place is like a boutique hotel. The staff is lovely. The rooms blow the Opal away and I am serious. Bed was comfortable, bathroom was nice size, great water pressure! I only booked a basic room and just wow! My room was spacious, had a nice desk, Huge TV and comfortable chair. The FREE breakfast was ridiculous. I have not seen a mid range hotel put a spread out like this! Spotlessly clean too. The location of the hotel is walking distance to all the best restaurants too. This is part of Hilton so I used points, it was very reasonably priced. I would not hesitate to recommend this hotel to anyone visiting A little side note: I stayed here with my dog (service animal certified) and it was so easy, again the staff was lovely. Although, I was only here to sleep, the pool was impressive and the gym had everything you would need weight wise. Kudos to the manager, you are doing a great job!

    Arrive late in the evening to check in and go to shower. No shower curtain, no shower no water…read morepressure, no body soap and get stuck in the bathroom because the sliding door is stuck. Then I go down to the front desk and he tells me I shouldn't have a shower curtain in my room that the sliding door to the bathroom suffices. I said what about the water on the floor and the fact that there is a curtain rod but not curtain. I give up because he is obviously not getting it and ask for the soap missing from the shower and he asks me what kind. I said the kind in the shower. He said I need you to be more specific. I said body soap. He said ok that's what I needed to know. I said you keep hand soap in the shower? Since when. Overall just a bad attitude and no accountability. I would not stay here again.

    Opal Grand Resort & Spa - Christmas Decor

    Opal Grand Resort & Spa

    (166 reviews)

    We stayed at this resort during 4th of July weekend and it was a great choice…read more The property truly is beautiful and short walk from the beach. The service was great from the beginning.... From getting help with our belongings, to checking in and the housekeeping.

    Do not stay here. This was one of the worst hotel experiences I have ever had…read more When we first walked into our room, there was a roach. The room also had water damage and no working air conditioning. The floor felt extremely spongy and was covered in water. Maintenance came to vacuum up the water and left a large industrial fan in the room with a cord stretched across the floor, creating a trip hazard and making it difficult to move around. Unfortunately, this did not fix the problem. When I returned a few hours later, the floor was still covered in water because the AC unit continued leaking. At no point was I told that changing rooms was an option. After speaking with three different employees, I was finally approved to move. We then had to pack everything and move all of our belongings across the hotel, which was a huge inconvenience. The second room was located right next to the bar, where loud music played every night, making it difficult to relax. The water leak also damaged my leather shoes, which cost $300. I had only worn them once. The hotel initially offered a $150 room credit, which did not come close to covering the damage. The operations manager asked me very invasive questions like how long had I had them and what brand they were. The Operations Manager later told me he would also waive charges of $131 and $111. However, when I checked out, I was informed that only the $150 credit had been applied. I was told the Operations Manager had left a note instructing staff not to waive anything further. To make matters worse, after I posted a one-star review, I received a call from the hotel. Instead of trying to resolve the situation, I was told I had never been promised the additional credits, that I was being rude, and that Florida's humidity attracts bugs and causes AC leaks. I found this response incredibly dismissive and unprofessional. Between the roach, the leaking AC, the room change, the damaged personal property, and the inconsistent communication from management, this was an extremely disappointing experience. Rather than taking responsibility, the managers minimized my concerns and made me feel like I was the problem. I would not recommend staying here.

    Crane's Beach House Boutique Hotel & Luxury Villas - Living area

    Crane's Beach House Boutique Hotel & Luxury Villas

    (72 reviews)

    $$

    My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

    What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

    Hyatt Place - hotels - Updated September 2026

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