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    Hyatt Place

    2.9 (98 reviews)
    Open Open 24 hours

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    red/ketchup looking substance in one of the corners
    Max P.

    Rundown hotel. Book elsewhere if possible. Summary: terrible check in, dirty rooms, poor customer service. Here is the detail of what went down: My gf and I arrived shortly after our scheduled check in. The front desk said rooms were not clean and we needed to wait. No ETA was given, no apology, no sense of urgency. This was extremely frustrating as I had an event I had to get ready for within an hour. Adding to the stress - there were about 10 people ahead of us waiting for a room to open up too (they had already checked in, but again, no rooms were clean/available). After 20mins of waiting - I went up to the desk to ask for an update. The type of room I booked wasn't ready, but they could put me in a room with a different layout and number of beds. Given my event I had no option but to take it. Not a huge deal, I thought the worst was over...unfortunately I was wrong. When we walked into our room we immediately got a feeling something was wrong. The first thing that jumped out at me were these white stains on the headboards of the beds - not to be graphic - but it looked like someone had just had sex in our bed. Then as we were walking around the room, my gf stepped in a random, large wet spot on the rug. Then she noticed a ketchup looking stain/substance in one of the corners. It was so gross, I legitimately lifted up the mattress to check for bed bugs. Again, given my event's timing I didn't have time to complain and switch rooms right then and there. Had to get ready in that room. Felt gross leaving my stuff in there tbh. Came back after my event, and thank god - they had another room to put us in. It was not fun having to pack up and move all my stuff, but glad I did. The second room was tolerable (clean at least). The one flaw we noticed in both rooms: the sink design is awful. The spout has almost no flow, and is so close to the sink's edge you almost have to touch your toothbrush to the edge to get any water on it. Furthermore, the gym was substandard and outdated. There were no clean cups to drink water from the cooler, but ironically there were many dirty cups thrown about. I gave the hotel this feedback. They offered me some points towards a future stay. I wrote back saying that wasn't good enough. I'm a pretty reasonable person - so I asked for a refund for the first night (given all the crap we went through), and was willing to pay full price for a second night. Haven't heard back - they couldn't care less. The most infuriating thing is this wasn't some cheap/flea bag motel. This is a Hyatt that costs around $375/night (that was after a discount code used for my event too). Unfortunately really. This place has poor management and needs a lot of work. I'd suggest staying elsewhere if possible.

    Our shower/bath, toilet, and sink water are yellow.

    Our shower/bath, toilet, and sink water are yellow. We called the front office and they said no one else was complaining of this but would send someone up. The maintenance person that came to look said this is normal for Delray and there was nothing they could do. If this was the case, why did they not send someone up to begin with? Is this normal water for Delray Beach? Rooms are about what we expected for the price point but I am now afraid to bathe my small children...

    Gross moldy shower.

    You shouldn't need to wear flip flops in the shower! TVs that don't work. A dirty pool. And a single elevator for the entire hotel. If I needed to make my own bed and dump my own trash, I would have stayed home. I've stayed in hostels cleaner and more responsive to guests than this place. Save your money and your vacation. The Ray by Hilton is down the block and competitively priced.

    My overall impression of this hotel is that it is not clean. The front carpet as you enter the hotel is dirty and the couch in our room was torn with stains on it. On the 4th floor by the elevator there was clearly vomit but the clerk said that it was just an ordinary stain. You decide by the photo attached. Who goes down to breakfast and ask for butter and is told there is none. What kind of hotel does not have butter? The bathroom only has one small piece of soap. No other amenities. I would not stay in this hotel again.

    Steve C.

    Ducked into town for some work and pleasure and checked into here and it was a fine time, here's why: * Hotel is like new, 5 years oldish? * Clean * Located just North of Atlantic Avenue where all the action is! * Friendly service * Better than average breakfast buffet * Sitting area in the room * Lobby bar, SCORE! No cheap drinks here, but well stocked. * Fairly priced at $125 a night See you there! Cabeza OUT!

    Faucet fail...
    Franco C.

    Hotel I am a huge fan of the Hyatt Place hotels - and Hyatt in general but given a choice, I will try to hit a Hyatt Place first and foremost. This is a fairly new location in Delray and it blends in perfectly with the artsy area that is Delray Beach. Conveniently located within walking distance to Atlantic Ave and all the bars / restaurants. Front desk staff were outstandingly nice - quick with recommendations on where to eat or listen to music as well as where to park etc. Rooms were spotless and well maintained. I love the Hyatt beds- very cozy. Elevators were quick and I was able to take advantage of the on-site parking. There is complimentary breakfast that is very good- and their bar / lounge area was better than average and had a good amount of people in it almost every night. Decent pool area and room service if needed completes the picture. Bathrooms were well done - except for my sink which had the oddest faucet fail - the faucet was right on the lip of the sink so it made washing a bit challenging (see photo) Decent wi-fi and a refrigerator and coffee pot in the room - what more could you ask for? Definitely a good spot - give it a shot.

    Lucia D.

    I visited during their Karaoke night in the lobby. Good times. The staff at this hotel is very nice. They go out of their way to make the guests and visitors comfortable and happy. It's nice to see a group of employees that enjoy their jobs. I definitely can't wait for the next karaoke night.

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    Page 1 of 3

    Ask the Community - Hyatt Place

    Review Highlights - Hyatt Place

    Just off the main drag, it's quiet with a lovely and relaxing heated pool, plus a lively bar and nice breakfast.

    Mentioned in 6 reviews

    Read more highlights

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    Hyatt Place - hotels - Updated June 2026

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