The poor guys manning the store are very nice. Unfortunately, AT&T doesn't give them a break. There…read moreis NO tech support when using the company. I got e-mails from AT&T alerting mr to an unidentified change to my account and an 800 number to immediately call if I had not initiated the change. Of course all you get are automated prompts that are useless. After an hour of screwing around the recording tells you to call the office in the morning. I don't recommend AT&T.

Walked in to the Huntley location, and a couple people were already being helped. We were nicely…read moregreeted and didn't have to wait too long. When a couple he was with was almost done, he started helping us at the same time. His name was Colden and he was very polite and patient. He was helpful in answering all our questions, got us set up in no time and we were on our way. Went back a few weeks later to turn in our old phones and he helped us again. Again greeted us right away and with a smile. Got us taken care of fairly quick and we were on our way. I highly recommend Colden at the Huntley branch.

Hí People don't know what they are doing there…read more I had a problem they didn't know how to fix it. Later I figured it out myself làteř

Employees at this store are knowledgeable and helpful. They have helped us communicate with…read morecorporate to correct errors in billing and always acted professionally.

I just got my phone fixed here. It was a great experience. They got really good quality screen…read morereplacements and also reasonable prices. Takes them about 15-20minutes to get the job done. Highly recommended.

They fixed my iPhone X max quickly and for a good price. I would definitely recommend them.read more

I have to commend the staff at Techshowcase at O'Hare. I left my phone chargers at home and was…read moreheading out on a multi-day trip. Gary and Jacob set me up with a great system for my multiple phones. Unfortunately, a week later one of the charger cables came apart. I was at O'Hare today, dropped into the store, and they replaced the cable--no questions asked. I will go back in a heartbeat.

Best spot in Ohare for chargers and headphones. They let you try everything before you buy, which…read moreis cool.

called in and gentleman on phone said it wouldnt make sense to fix home button bc finger print…read morescanner wouldnt work. Very honest and showed me the work around. Very honest man. Will be coming here when my phone is actually broken! Thanks brotha

This guy worked magic getting me my phone back working with all my information intact. I was lost…read morewith my new phone so I took a chance he could fix the old one and he did. I am beyond satisfied!!!

The staff at this Tmobile is the BEST!! We had some old Sprint phones & they were able to give us a…read moreHUGE discount on all brand new phones. Tbe service is much better now that we have 5G with T-Mobile. I am thankful that they bought sprint. Thanks for making sure we got such a great deal!!

I visited this location for the first time today and it was not a pleasant experience. My screen…read moreprotector needed to be placed and we have that great T-Mobile insurance that covers screen protectors. I was told that under my account it showed the wrong screen protector replacement. Ok. Well as they can see I have insurance, I only have this phone activated on my number and qualify for a replacement. The associate seemed uncertain so popped her head in the back to, who I'm guessing is a manager. She comes back out and tells me I have to go back to whatever store I ordered my last screen protector from and she can't help me. I find this silly as this wasn't my error it was an associate error, or atleast that's was it seems to be. This was irritating but whatever, more irritating was during this banter my toddler was needing to use the bathroom. If anyone has potty trained before you already know how quickly 'i need to go potty' can turn into an 'uhoh'. I was told she could not use the bathroom and to wait. I said well i can't. Then who I'm Assuming is the manager comes out and tried to handle the situation and tells me that another store messed up and they can't help me. By the time i left i was fuming as i would have probably been ok with the screen but their disregard For customer service mixed with the lack Of empathy was a completely turn off and i would never recommend this store. At the end of the day, I pay $10 extra a month for insurance to be able to replacement my protector and was turned away, which according to 3 other stores I called since my visit to Huntley T-Mobile, should have not happened.

Brian is very helpful and knowledgeable. I would highly recommend his services anytime you need…read morehelp.

Great Customer Service Straight to the point and quick…read moreservice $20 for an iPhone tempered glass cover