1. Open Door Policy

    1. Open Door Policy

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    Chapel Hill, NC

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    Open Door Policy

    5.0 (12 reviews)
    Open 9:00 am - 5:00 pm

    Services - Open Door Policy

    Automatic garage door installation

    Manual to automatic door conversion

    Garage door opener replacement

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    Recommended Reviews - Open Door Policy

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    2 years ago

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    9 years ago

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    2 years ago

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    5 years ago

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    4 years ago

    Great garage door service. Prompt reliever reasonable. Sean himself a great guy to deal with. Highly recommended.

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    5 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    Ask the Community - Open Door Policy

    Review Highlights - Open Door Policy

    A few things that were especially great: - Sean had great communication before the installation.

    Mentioned in 7 reviews

    Read more highlights

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    Skylift Garage Doors

    Skylift Garage Doors

    (14 reviews)

    We had a great experience from start to finish. The team showed up exactly when they said they…read morewould, which I really appreciated. Everyone was professional, kind, and easy to work with. The quality of the work was excellent, and everything turned out even better than expected. The entire process--from getting a quote to completing the project--was smooth and stress-free. Highly recommend!

    It's time like this I wish I could give zero stars. Skylift was the installer for my new…read moreconstruction home. The door lasted all of 10 months before catastrophically failing. One day when my wife was backing out there was a large bang and all the top and bottom rollers flew off, and top panel was irreparably damaged. I believe there were maybe 3 rollers in the middle panel preventing a complete collapse. Upon calling skylift in to warranty their work, the technician accused me of sabotaging the door by placing a stick under it while closing (nevermind that built in safety mechanisms would have prevented the door from closing if that were the case, as was demonstrated at the arbitration hearing), and refused to do any repairs. On top of that the technician physically threatened me for not accepting his laughable excuse not to cover the door. I'm going to give you a quote from Skylift's official response: "The installation itself was done properly and to the manufacturer specifications and has operated properly for over a year [this is a lie, it was 10 months] with no documented warranty visits. It's not covered under out labor warranty or the manufacturer product warranty". First of all, the installation was not done properly according to independent third parties. Both a home inspector and company which performed repairs noted among other things that: 1) The tracks were too wide 2) The door was not tensioned properly. 3) The cable drum was not flush with the bearing plate. I believe that all of these things contributed to one of the cables jumping out of the drum and snagging, which then led to complete failure of the door. And second, these clowns were touting the fact that their brand new door in a brand new house almost made it a year without breaking as something to be proud of. Really, Skylift? Operating properly for almost a year is something you're proud of and to be used in your defense? Is that a record for Skylift or something? The garage door on my previous house was still working after 20+ years of service. I ended up going to arbitration under the warranty contract and winning, and even with a legal ruling in our favor we decided it was too risky to let these people work on the door. Our fear was that they'll probably just do the bare minimum, and in another year or so the door will pop out again, possibly on a car or worst case a child. That door was a ticking time bomb. Let that sink in: even after winning the arbitration process we decided it wasn't worth the safety risk to let these people near our house again. I highly recommend you go to a more reputable company who does proper installations and stands behind their work. Shame on you, Skylft!

    Triangle Garage Doors, LLC - HAPPY FATHER'S DAY

    Triangle Garage Doors, LLC

    (35 reviews)

    If you need help with your garage door/opener, I highly recommend you check out Triangle Garage…read moreDoors. I just bought my house six months ago. It was built in 2024. My garage door opener stopped working. I first called the company that installed the unit (Custom Door & Gate). I was told that it only came with a one year warranty, so there was no coverage. They wanted to charge me $169 just to come look at the unit. No thanks. I called another company (Garage Door Specialist). They sent a tech who told me I should replace the whole unit. I wanted to get a second opinion. So I called Triangle Garage Doors. Roy (owner) was wonderful. He reassured me that having a tech come out was the smart thing to do. Dimitri came out. He was beyond helpful. Rather than trying to get me to buy a new unit, he called the manufacturer. Turns out, my unit is still under warranty. Wow! Dimitri dealt with the phone rep, got my parts ordered, and will be coming back to do the installation. As an older, single woman, I have been taken advantage of several times. It's awful. But Roy and Dimitri took great care of me, and they're saving me a lot of money. I recommend this company wholeheartedly. For what it's worth, the two companies that tried to rip me off were Custom Door & Gate (did the original installation) and Garage Door Specialist. Shame on Custom Door & Gate for not standing behind their service at all. They should have contacted the manufacturer for me, instead of another company. If you ever have garage door/opener issues, do yourself a favor...give Roy at Triangle Garage Doors a call. I feel confident you'll be glad you did.

    Dymitir was quite responsive with same day service. He was quite personable and focused on ensuring…read morecost-effective and quality service. In follow-up, he took a call at 8:30pm from me to arrange service with his co-worker, Damien, to address a minor issue the following morning--Damien was top-notch...friendly and efficient.

    Open Door Policy - garage_door_services - Updated September 2026

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