Very fast response and quick to arrive and look over my house. Explained to me their entire process…read moreand what I could expect. Price was more than fair and they arrived on schedule. They did a spectacular job on the initial cleaning as well as the follow up maintenance cleanings. I could not be happier with this service. Would recommend to anyone looking for regular cleaning.

We hired SN Cleaning Services for a deep clean, and I couldn't be happier with the experience. From…read morethe start, Stenio was prompt, responsive, and easy to coordinate with. We quickly locked in a date at a very reasonable price. The team showed up on time and got right to work. They were thorough, detail-oriented, and clearly committed to doing the job right. Every corner and surface was addressed--they didn't miss a thing. The place looked fantastic by the time they were done. They're relatively new to the area, but based on our experience, they deserve to grow fast. I highly recommend SN Cleaning Services if you're looking for high-quality, reliable cleaning with great customer service.

**TLDR: On October 17, 2024, Rare Perfection Cleaning poured wastewater off my 28th-floor balcony,…read moredamaging neighboring units and causing my building to assess a $1,000 fine against me for the violation. Tiffany (owner) refused to pay for the damage her team caused, despite acknowledging that Rare Perfection caused it. It has been over a year, and I have been left to pay $1,000 out of pocket for their negligence.** BEWARE. This company will behave recklessly. They will cause damage, they will not fix it, and they will leave you to foot the bill. Attached is documentation of this behavior. I am writing my first ever review as a warning to other homeowners, especially those for whom liability for vendor negligence is a serious concern. I hired this service to clean my home on 10/17/24. While cleaning my terrace on the 28th floor, the staff made the decision to pour dirty wastewater and soap directly over the balcony railing. See attached. As literally everyone reading this is aware, the water did not simply disappear, but rather cascaded down the side of the building, flooding onto the private balconies of my neighbors below and causing furniture damage to the neighbor on the floor immediately beneath me. The incident was immediately caught by building security. See attached report. When I initially contacted the owner, Tiffany, regarding the incident, she did not deny it. In fact, she was fully aware that her team had dumped the water. See attached text messages. Later, she admitted that Rare Perfection dumped the water, but because they had no written notice that they shouldn't dump water off high rises, doing so was somehow not their fault. See attached email. In her own words, she admitted to the building that her team committed the act, claiming it was a "simple oversight" and that they were "unaware of the specific policies" prohibiting the dumping of wastewater off the side of a high rise. The appeal was, of course, denied. Homeowners, and certainly a professional cleaning company, should know better than to dump buckets of water off a balcony in a high-density residential area. This is the *beware* portion. After the appeal was denied, Tiffany's behavior shifted from slow-playing a mistake to authoring a complete failure of business ethics. Once the fine was upheld, I paid $1,000 to the building. I had to. I then again asked Rare Perfection Cleaning to reimburse me for the fine. Tiffany refused. When I politely insisted that her business should be responsible for the costs incurred by her employees' actions, she stopped acting professionally. See attached. Following that exchange, she ceased all communication. Two weeks ago, I gave Tiffany one more chance to do the right thing, even reducing the amount I would accept. Once again, she ignored me. - It has now been over one full year since this incident occurred. - I have paid the $1,000 fine out of my own pocket. - Rare Perfection Cleaning has ghosted me and refused to take responsibility for the damage they caused. I have given this business a twelve-month grace period to do the right thing. I offered payment plans; I offered to settle this privately, etc. They have chosen not to take responsibility, and potential customers should know that. Accidents happen in any business, but I judge a company by how they address their mistakes and shortcomings. This company demonstrated that they are not only (i) capable of causing expensive liability issues for their clients but are also (ii) completely unwilling to stand behind their work, actions, or underlying values when things go wrong. Good people are accountable for their mistakes. These are not good people. If you hire them, do so at your own risk. If they damage your property, cause a fine at your building, whatever the case may be, the evidence suggests they will not pay for it, they will not help you, and they will eventually stop answering your calls. I strongly advise you to look elsewhere for a cleaning service that carries proper insurance and understands what it means to be accountable to others.

Tiffany & her team were amazing to deal with!! Tiffany understood my sense of urgency & special…read moreneeds in getting my house ready to sell. Trusted them and the post cleaning videos really gave me piece of mind they did a great job!! Most of all - what a great value - great price for a great job. You should use them

Bobbie and their team did a wonderful Job! It was a last…read moreminute request and they were extremely responsive and helpful! Would definitely recommend them to anyone.

Cleaning that was done while I was on the premises was done nice and clean. I ended up having to…read moreleave after being there for over 7 hours (2 bedroom upstairs and downstairs house). They left without washing the carpets on the stairs which I paid for and didn't clean the microwave. We checked the cameras and saw that they had left with some items that we never gave them the ok to take. When I confronted Bobbi, the owner, she denied it. When I admitted that we had it on camera and would see her in court she had her boyfriend bring it back along with one of two of the coffee pots stolen (still missing the turquoise coffee maker). When he brought it back my mother in law was there and recorded the conversation of him calling her a bitch after being caught stealing. I'll be taking them to court for the theft and for incomplete service. That God for cameras!!! Anyways, please beware of hiring this company to clean your house. If you don't have time to stay there and make sure nothing goes missing and that everything is complete please find another company. I am HIGHLY disappointed

Noemy did such a thorough and amazing job! I requested a move out clean, and she came through on…read moreshort notice and an affordable price. She was also very kind and professional. I will definitely use her services again!

It started off good with a professional conversation discussing my needs. We scheduled a date and…read morean agreed rate. All good , right? No! Day of the appointment they were a no/show. I waited and waited, then texted. No response. I called. Still no response. I never received any communication at all back. I guess she changed her mind or had other obligations. Either way, it is their business to provide services at-will. It just would have been nice to have heard back. I really hope they didn't have some type of personal emergency.

Extremely pleased with this service! Very thorough, professional and kind. I helped arrange the…read moreappointment for my brother, as I live in WV. He has had some health issues, and needed help getting his home clean and peaceful. He was so very grateful and happy. 10/10 recommend!

Mr. Adams here. I needed a deep cleaning in my house. I called C&S Services and they sent Claritza…read moreto me. She spent hours and hours cleaning, with a great attitude as well. When see finally finished I was very pleased. I hope she will be my regular person in the future. Thanks for a great job Claritza.

Jordan and his team such a amazing job we booked him for the next day to do as he suggested and get…read morea deeper cleaning. Again absolutely fantastic job, professional and let me tell you when it smells and looks clean I can get a good nights sleep. Very affordable and budget friendly but definitely went above and beyond. I keep forgetting to take pictures because it's just hard to good businesses these days.

I'm happy with the overall result. The kitchen looked especially clean, and the floors were nicely…read moredone. A few small details could have been handled more carefully.

Jodi and Kayla from Southern Grace Home Cleaning did an amazing job today. They arrived right on…read moretime and immediately brought such kind, warm energy into my home. Their attention to detail and thorough cleaning truly shows. Every room looks and feels so good. I really appreciate the care they put into their work and would absolutely recommend them.

This company came out on a Saturday when they are normally closed to help surprise me for my…read morebirthday. As a working mother, it gets overwhelming trying to keep up with household chores. I am very grateful they opened for me. That's real first class service. Might I add they really know how to clean. They definitely have my business!