Ordered these specifically for an upcoming cruise and paid $200 expecting basic reliability. Over…read more10 days later, the order hasn't even been shipped -- tracking shows the carrier never received it. After 3 calls and 2 emails, there's still no real communication or resolution. Completely unacceptable. Ruined the purpose of the purchase and shows a total lack of respect for customers' time.

These hats are the best of the best. Nice to wear a hat in rough terrain, i.e. a gym or a hike and…read morecan wash fairly easy and the hats looks new forever in my case.

I visited the store a few days ago looking for some Dodger gear. I had an employee named Kiki help…read moreme out. She was super helpful and patient with my questions. I figured they may be limited after the winning of the World Series, but I was able to find what I was looking for! I was looking for some fitted hats for my bf and some dad hats and she showed me what they had in store. The fitted hats are very good quality!! I had to order some dad hats online, they looked good on the picture and Googled their material. Overall great experience with Kiki, she ordered the online hats and helped me pick out the ones I bought in store!!

I've been here a couple of times, and I've never had a bad experience. This last time, I came in…read more15 minutes before closing, and I really hate doing that to employees because I know how that feels. Anyway, I didn't realize they closed early on Sundays, but the employees were very nice about it. A lot of their hats are a little on the high side, but there's a way to get a pretty good discount. I love shopping at Lids because you never know what hats they'll have for sale. This location is very big compared to other Lid locations. Overall, the Lids are the only spot where I buy my hats!

Horrible customer service! Walking in the store there were 2 employees just standing there with no…read morecare on 10/5/25 around 3:30pm shift. I purchased a hat and the cashier just rang me up and looked away with no words exchanged. The manager sure knows how to pick them!

Great store and even greater manager with Jarrett. Super nice and helpful guy. I will be definitely…read morebe coming back to buy more.

My son needed some shirts for a summer program and we used The Shirt Cannery. The store was busy…read morewhen we arrived but we were helped as soon as someone was available. The ordering process was pretty smooth as our helper knew exactly what we needed. The shirts took a few days. We picked them up and were very happy with the results.

Small business owner here and I needed a few shirts with my company logo and these guys are flat…read moreout AWESOME! They're quick, professional, and just overall great to work with. Every time I go in the experience has been great. Highly recommend the Shirt cannery. 5/5 stars across the board!!

I had an unfortunate situation at Barrels and Birdies yesterday, which is too bad because I…read moreprobably won't be back soon and I like their stuff. I went in yesterday afternoon and there was one kid working there without a mask on. I figured he would go behind the desk to put one on since there were customers in the store now, but he just went behind the counter, didn't put one on, and then came out on the sales floor without one and kept getting closer to me. Then when I went to check out, I had to ask him to put one on and he said "Oh, do you want me to?" It was uncomfortable and, since it is required by law, I don't think they should be making customers uncomfortable or putting them in awkward situations because the employees refuse to wear masks. It's too bad because I like this store and, even though it is a bit overpriced, it is convenient and I always find good stuff there. Guess I'll be back after the pandemic is over.

Barrels & Birdies is a great clothing/apparel store located in Ladera Ranch in south Orange County…read more Scott, the owner is a super friendly guy. They have an excellent variety of surf and golf apparel (clothing, shirts, hats, socks, sandals; brands include TravisMatthew, Johnnie O, Izod, etc). Before you head to The Shops at Mission Viejo, stop by Barrels & Birdies and support local, small business in the Mission Viejo, Rancho Santa Margarita, Ladera Ranch, Rancho Mission Viejo area. They have a cool Birthday / Gift box (choose 2 of 3 items) that makes gift giving easy. Great store, excellent experience. Would encourage you to check them out. Located in the Mercantile West shopping center across from ZPizza.

Not welcoming at all. I was not approached once and spent at least 15 mins in the store…read more Variety is okay. Other locations have much more.

Alright, I'm gonna be super honest here…read more I'm not a huge fan of sports in general. So that means that I'm not on the hunt for sporty gear that often. Once in a blue moon, I might plan to go to a Lakers game, Ducks game, or Angel's game. But this doesn't happen often. Based off of that information, you can tell that I am not a die heard fan of anything.... Well except food lol Hence why I love the Yelp community haha That being said, my boyfriend and I stopped in here the weekend before the Superbowl. We thought it would be cool to pick a team and root for them. That makes the Superbowl more exciting to watch right? Otherwise, who cares lol And half-time shows are hit or miss. This last Superbowl seemed like it was low budget or something (snore). Anyway, we stopped in here looking for Chief hats to rock on Sunday during the Superbowl. Well, we found them at Lids Locker Room. But they were so over-priced! You want me to pay $50 for a hat that I'm gonna wear once and then throw in the closet?!?! No thanks lol For real fans this might be worth the price.

They have Affliction brand clothing, wish they had more Obey items for me ! The vintage strawberry…read moreshortcake, and Hello Kitty items, galore, my kids love that stuff! The Staff are nice, while we shop, really enjoy talking to NICK - in my opinion he's one of the coolest salespeople in this part of the city!

Great customer service, I wish I had gotten names. I was helped to buy a pair of Ray Bands by a…read moreyoung blonde girl, tan skin color. Please do not feel offended of my description. I really wish I had asked her name or did not pay attention to her name tag. She helped me to try on multiple glasses as I tend to be self-conscious about what I wear on my face. She was real as to what looked good and what didn't, really helping me to make a quick choice, not afraid to ask questions. As we went up to the cashier, all staff was very positive and friendly, and even reinforced my decision on a pair of $200 sunglasses. To employers, transaction was at 4:42pm 5/12/24. You have a great bunch on this shift, giving them a shout out for great personalities and service.

Lids is way better! Shop hats is garbage…read more Don't buy anything online, If you order now you'll receive your shipment a month later. And most of what they advertise is just to fill space on the website. I ordered 5 hats and they didn't even have 3 of them. A week later they sent me a email saying they would refund my money. Not even giving me an option to select other hats. I rather p pay more for better service.

Came all the way from Riverside to be denied. First off, I had to pay for parking cause of a Block…read moreparty going on DT. Walked all the way over to the store and the store is closed. Lights are on, "Open" sign is up, Nobody answering the phone. Seems to me they are enjoying the block party rather than having the store open. I gave the benefited the doubt, just in case the store worker was possibly dropping a deuce. Waited for over 30 mins. No courtesy sign posted. Was ready to purchase a few hats that I can see from the window. This place just lost my business.