Please check Google Reviews before putting yourself through the aggravating, if not trauma, of…read moredealing with this organization. And when you see s positive review about a provider 99% of the time it's an old review and that provider, like most, have moved on (like Nurse Practitioner Nicole King who now has her own practice in New Albany. The practice, when I was a patient is dirty, cold and the non medical staff act and speak as if they're entitled providers.

A new company took over and definitely improved things. GetWellHealthSystem.com…read more So many services and lots of great providers.

Super friendly, also like my 5 other visits. It is convenient cause it's down the street. Also very…read morepromptly sent me to a specialist.

Wonderful service. However, you do not call them directly and schedule. It is an off number where…read moreyou have to talk to a scheduling center. That was the only thing that was slightly odd. However, the procedure and the staff went perfectly. I couldn't have asked for a better treatment as a patient.

Professional, fast and friendly! Been there for mammograms, CT and MRIs. Highly recommend.read more

First is my MRI experience - At 12:25 they checked me in and just after 1 pm, I was taken upstairs…read morefor my Prohance dye injection. This is where the doctor uses an ultrasound to inject contrast dye into a joint for the MRI. From there I was taken back downstairs where I changed into scrubs and was left alone in a waiting area for another hour. As I sat there, I wondered what would happen if I had an anaphylactic reaction, no one checked on me the whole time. I had time to Google the FDA recommendations for timing between injection and MRI and I learned that the MRI should take place within one hour of the dye injection. I wondered if they would have to redo the painful injection. At 2:05, someone came by to let me know it would be five more minutes and not to worry- the dye lasts. It's just no fun to hang out in a gown for more than one hour. I was there just over two hours. I went back the next week for a mammogram and that took 30 minutes total from when I parked my car to when I was leaving again in my car. Much better experience.

The receptionist was friendly. The service is on the slow side but considering it's the day before…read moreThanksgiving I can't complain. I'm thankful to have the appointment. It's a clean environment and the seats are spacious. You don't have to sit on top of each other. I'm here for a gynecologist appointment and they are taking new patients.

I have been looking for a new primary doctor for a long time. I wanted to try to get into the…read moreNorton Healthcare System due to my wife's great experience with Norton. If any of you have looked for a new doctor, you know how hard it is to find a decent doctor accepting new patients. Fortunately, I finally found Dr. Phelps at Norton's in Clarksville. Dr. Phelps gave me my first physical in 2 years. I found Dr. Phelps to be thorough and pleasant. He listened to all I had to say and didn't dismiss any of my concerns. Another plus, the Norton facility has its own lab and and blood draws are done on site. Blood work results are given within 24 to 48 hours. All of the staff I interacted with, were pleasant and easy to work with. I'm very happy with my first visit and hope to continue using this doctor and facility for a long time.

Simon Med provides outstanding service! Kari at the front desk and Carry who did the imaging really…read moremade me feel comfortable and truly care about my health! I would highly recommend Simon Med.

The quality of care is exceptional. Staff keeps patient fully informed about what is going on and…read moreare very efficient. However, they really need to find a new provider for their billing. I was originally told my financial responsibility would be $322.00. I paid this on the date of service but later received a bill for an additional $522.00. I have had to make several phone calls to their billing department about this and have been told they would investigate and get back to me. Then I receive more demands for payment, and no one ever calls back. It's also often hard to understand what the billing agent is saying due to a language barrier (I speak English). This makes the problem even more frustrating.

Charles at the front desk was amazing and kind. He was friendly, courteous, and explained the…read morecheck in progress like a professional! Ben the imaging guy was super friendly and explained everything in detail and in ways that I could understand. I would highly recommend heartland for any imaging you need!

My doctor ordered an MRI. I told hime that I'm claustrophobic and needed a location with an open…read moremachine. So when his nurse called and recommend Heartland she told me that they indeed had an open machine and I should have no problem. When I arrived I was given clean scrubs to wear and a locker to lock up my valuables. The Technician helped me get comfortable on the table and put me at ease when she told me I would not got all the way into the machine. The test was easy except for the horrible noise the machine makes. I was given headphones to cover my ears which made it tolerable. I was in and out in a short time. The staff were very professional and they all went out of their way to make me feel welcome. If you need an open machine for a test this is the place to come.

I had an appointment at 8, was called back at 8:02, was out by 8:15. I love the mychart website…read more I did all pre paperwork before I even came in. Jennifer was super helpful through the testing too! Great service and quick, that's not the norm at Doctors offices.

Been having my mammograms here for years. I'm always in on time or very close to my scheduled time…read more The radiologists are quick to read and provide results.

I had a great experience, despite this being for an injury. (I'd much rather frequent and review…read morerestaurants!). But the people at ProScan did such an awesome job, they deserve a shout out. Would definitely recommend. My doctor decided to order an MRI on Friday around noon and I was able to get it at 3pm on the same day. When I arrived at ProScan, I received some MRI screening forms, etc. they did a great job highlighting them so I only had to fill out the minimum. The waiting room had distanced chairs, the pens were marked in clean/dirty containers and everyone (staff + patients) were masked. I waited under 10 min before heading back for my scan. The rad tech who took me back to the MRI stowed my things in a locked cabinet, made sure I had questions answered and talked me through the scan. She was upfront about the duration and noise (provided me with earplugs) and when I started to get a little antsy in there, she was a great cheerleader. As a doctor, I know how important it is to have a disc of images to take to any future subspecialists so I loved that they had me wait and burned a disc that I could leave with. Pros: They have their own parking lot (even though it's a busy street), friendly and supportive staff, great COVID precautions. Disc of images provided when finished.

Very poor service. Health care is too expensive to have poor service. 8:30 appointment and still…read morewaiting at 10:15.

I was turned away and my dog was having a medical emergency! I was told by the front receptionist…read morethat couldn't see me unless it was by appointment and they only had one vet , and there were two other people ahead of me anyway. she clearly saw that my dog was shaking and she still turned me away and told me she would give me an address to a hospital in Louisville!! this place clearly says they are a hospital, their sign says HOSPITAL! there website says they take emergencies! well not me on this day when I needed help!! I do not recommend this place!!! the lack of compassion that was shown to me and my dog will not be overlooked! I will contact someone to look into this matter!! I can't believe that someone would turn someone away like that!! I am extremely disappointed! if you don't want to help animals that are in need then you need to stop calling your business a hospital!!

Customer service is marginal. The office staff may be stretched thin with periodic curt responses…read morebeing received. Message requests for return calls from Vets are either not given to the doctor or the call requests are ignored (4 times in last 2 weeks and still no callback).

Absolutely shit hotel, awful front desk awful room key dirty as hell! Idk why anyone stays here…read moreONLY ONE TOWEL! The care and ukeep is gross how yall even open

I met with four specialists concerning different prostate cancer treatments and I decided on…read moreexternal radiation that is provided here. Dr. Forsthoefel gave detailed information about this type of treatment and the staff always made me feel welcome over the course of my 28 treatments. In fact, the staff is wonderful and that's a bonus when you have cancer.