My dad had an appointment with Dr Yunker at 9 am. We arrived at 850. After filling out a mountain of paper work that was very repetitive, we were called back at 1000. The medical assistant did several checks on my dads eyes. We then moved to another room for more checks. Then we were moved to another waiting area. I knew we were in trouble, the area was full. I asked several other patrons what time their appt were scheduled for. They were all after my dads. When they called a patient back who's appt was at 945, I asked the staff member who was calling people back why, My dad hadn't been taken back yet. I explained that his appt was schedule for 9 and he had another appt at 1. She told me we were next and we could wait in this room. I told her I just needed to make sure we were out of there in time for his next appt. . Apparently she didn't like me questioning her, she told me they were a very busy clinic and Dr Yunker had several appt. scheduled for the same time. We were placed in a room. Dr. Yunker came out of another room as he was headed to the room next to ours, she stopped him to see us first. I wish I could say this night mare stopped here but it doesn't. We had to make another appt for Monday in the Jefferson office. First the check out staff didn't even know the number for the Jeff office. You would think they would have written down somewhere. Finally she got the number. As she was scheduling the appt. she gave the wrong name and date of birth. I mean seriously. I don't understand why some doctors don't take patients and their families time into consideration. It's all about the almighty dollar. We were there for 2 hours and 45 minutes. Maybe 15 if that was with physician. read more
