I would leave ZERO stars if not for the app not allowing. Absolute garbage customer service unless…read moreyou enjoy listening to coworkers and customers discuss weed dispensers for a 1/2 hour waiting in line with other pissed off customers. A guy walked out of line because of this stupidity. Which I should have also done. Absolute garbage !

Maria, Shorty & all the ladies at this location are very nice & they are always very helpful. Have…read morebeen coming to this office for about 6+ years. Thanks ladies:)

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

My Name is Frank Jones, Ive been a customer for years and just recently got a larger loan than…read morenormal, the two ladies that work there are great. Being respectful and responsible are two suggestions that I have for anyone that's a customer, Responsible borrowing and be respectful to the ones loaning money. Ive never had a problem.

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

I waisted 2 days with this company. After applying online with a 3rd party source I received a…read morephone call from Esmeralda asking about my inquiry. I told her I needed a loan, but in the last year I haven't been able to really pay my bills due to injury. I explained I am now getting in my feet and trying to fix things and need a loan until my settlement comes in. However; I have really bad credit at the moment. Instead of just letting me go, she proceeded to tell me that was why I had been sent to them and wanted to schedule an appointment. She told me all I needed was proof of income and a valid I.D. So I made an appointment with her and spent over 2 hours only to be told they needed more information to validate my income. I asked her if I had the individual, whom works for the government, write up a receipt/letter if that would work and she said it would. I went back the next day with the requested documents and spent another 2-3 hours only to be told they couldn't give me a loan because of my bad credit. Then as if to add insult to injury I found out a bit later that they did a hard inquiry on me. WTF!!! This obviously affected my credit and will for the next couple of years. What a huge waste of my time and left me in a worse spot then when I answered that phone call.

love Perla. she totally helped me out and was super patient. thanx xoxoxoi am so grateful with…read moreall the help you have given to me and my boyfriend

I've been an on and off customer for 18 year's. During this time when there were job changes or…read moremedical issues, I was able to get small, short term loans. Their staff is always friendly & accommodating. Thanks, JC

Jhaun-Paul is so kind and fast i love when he helps me! My one and only location thanks to the…read morestaff. Give him a raise!

Money Tree isn't like it used to be. They are closing convenient places for the customer n. Now…read morethere charging Money $$$,to put money into your own account. So there making $$$$both ways from interest that the money tree account the bank that is involved. Plus I believe is $ 4.95 to the customer that is putting money in. I am taking my money out n going to a credit union !!! Stay away from. Money. Tree. U have been warned. !!! Stay. Away.I like money tree. Service is good ppl are nice I just don't like the corporate end of it charging to put money into my own acct. How dumb is that. Imagine if. B of. A or. Wells Fargo did that Very. Very poor choice of $$$tree to do something stupid as that. Bad. Bad. Bad idea !!! Again. Bad. Bad. Bad. Idea

This Moneytree is excellent!!! The Team of Cherrae, Victor, Star, Xochitl, Elizabeth, Diane, and…read more Jatzivi are the best!!! First rate service every time!!!

Judy Is An Amazing Help. Love Her Amazing Will To Help Those In Need. Best Place To Recieve A Loan…read more Angel At Work.

Be careful they make you give a review at time of the loan very unpleasant experience Horrible…read morecommunication they repoed my vehicle for a 3rd time after I paid over double the loan amount back , right before Christmas. Maria is the worst very awful horrible communications this company overall has no soul or morals doing business like this. Communication is horrible overall. Zero starrs Poor poor communication.