The ladies I have dealt with on several occasions are consumate professionals and are not like the…read morerobots I've dealt with at similar companies. They are always cordial and get me in and out of there in no time. The location is clean and again, every associate I have dealt with is great and they make the process painless. They have also increased my credit limit, after showing that I pay on time & honestly they have helped me out of some real pinches! Thanks Cash Oasis gang!

The manager Gina is very unprofessional.I received the wrong info about how to settle my account…read moreover the phone multiple times by her employees.I was then told to come and sign some papers to arrange the settlement.I get there and Gina ask me in a very nasty way why is it taking so long to settle your account and then proceeded to call me a Nigger but then stopped in her tracks when I pulled my phone out.Gina is racist and need to be fired.

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

Carlos is very fast and friendly! He's always looking out…read morefor me Big thank you to Carlos !! Keep up the good work

Fast and very friendly staff these guys are great 10/10 will recommend as soon as I walked in they…read morewere very friendly and fast they really helped me out in a crunch thanks guys I will be doing business with you again.

Great people easy quick janette was amazing very friendly i will come back good thank you to all…read moregreat experience

Great customer service! Energetic & good work ethic! They really have you when I'm a bind!!!read more

This place only help people they know or like they are the worst then if the can't help they tell…read morewe can put your check in account for 10 tens then you will get it like you can't cash it but you can put in a account

Nope dont do it lol didnt do it for me but i was there with a friend its a rip off save your self…read morescammers

I waisted 2 days with this company. After applying online with a 3rd party source I received a…read morephone call from Esmeralda asking about my inquiry. I told her I needed a loan, but in the last year I haven't been able to really pay my bills due to injury. I explained I am now getting in my feet and trying to fix things and need a loan until my settlement comes in. However; I have really bad credit at the moment. Instead of just letting me go, she proceeded to tell me that was why I had been sent to them and wanted to schedule an appointment. She told me all I needed was proof of income and a valid I.D. So I made an appointment with her and spent over 2 hours only to be told they needed more information to validate my income. I asked her if I had the individual, whom works for the government, write up a receipt/letter if that would work and she said it would. I went back the next day with the requested documents and spent another 2-3 hours only to be told they couldn't give me a loan because of my bad credit. Then as if to add insult to injury I found out a bit later that they did a hard inquiry on me. WTF!!! This obviously affected my credit and will for the next couple of years. What a huge waste of my time and left me in a worse spot then when I answered that phone call.

love Perla. she totally helped me out and was super patient. thanx xoxoxoi am so grateful with…read moreall the help you have given to me and my boyfriend

I would leave ZERO stars if not for the app not allowing. Absolute garbage customer service unless…read moreyou enjoy listening to coworkers and customers discuss weed dispensers for a 1/2 hour waiting in line with other pissed off customers. A guy walked out of line because of this stupidity. Which I should have also done. Absolute garbage !

Maria, Shorty & all the ladies at this location are very nice & they are always very helpful. Have…read morebeen coming to this office for about 6+ years. Thanks ladies:)

I've been an on and off customer for 18 year's. During this time when there were job changes or…read moremedical issues, I was able to get small, short term loans. Their staff is always friendly & accommodating. Thanks, JC

Jhaun-Paul is so kind and fast i love when he helps me! My one and only location thanks to the…read morestaff. Give him a raise!

Received a phone call from a representative who was extremely nice. Although, I was not interested…read morein the service. They proceeded to call me at LEAST 30 more times. I finally asked "please remove me from the call list as I have received 700 calls already and have declined services." His response, "we would never call 700 times, more like 80." I mean, I was SO MAD!!! But now I can't stop laughing. Touché terrible salesman, touché!

Loan depot lv has been always professional and nice to me when I took a loan they always were fair…read morewith me especially rick the owner!!!!

I am extremely satisfied with the professionalism and quick care Lester provided. I went in with a…read moreproblem and I walked out with a solution. I would highly recommend this business to anyone who is in need of great customer service and support. Thank you again Lester for everything!

Maria was my hero today! listened to my problem and was able to help me at a time of personal…read morecrisis. I was able to email my documents w/her help and had no delays. Because she was willing to help, I was in and out...problem solved in no time. The location was clean and parking is at door, not shared which is important to me. THX AGAIN MARIA :)