Went there to cash a unclaimed property check the manager was courteous and helpful. He had to call the state to verify. It took just 10 minutes and I was out the door. I can't say that Moneytrree on Tropicana Ave is the best place to cash a check in Las Vegas read more

Great, friendly service. They even transferred my check straight to my bank account saving me an extra trip to the bank! Thank you! :-)

Went in to cash my check they were pretty busy but they took care of everyone very quickly and efficiently i had the pleasure of working with a young lady by the name of Veronica she was very courteous very professional and very knowledgeable definitely the best experience I've ever had at any money tree read more

Excellent customer service, Rochelle was so polite, and explained everything to me, Gabriel. ( helped on the phone) and America helped me the 2nd time I went there! Both times I was helped as soon as I walked in, no line to wait in, and everyone greeted me! Excellent customer service read more

Money tree has the best customer service. Check city won't even answer their phones. Talk to Julie today had a couple of questions, she was very helpful! I have been here in the past as well and they always do a good job. :-) read more

I needed to help a friend out so I used this location. I wasn't familiar with the services or process. I called first and spoke to Rachel , she explained all processes and required documents needed. When I got there I received excellent service from Gabriel. I was in and out within five minutes. Excellent customer service. Thanks guys read more

I came to exchange my check worker was extremely unprofessional and rude her name is Yudyt I felt discriminated because I happen too forget my date of birth I told her to give me a moment and she kept repeating 6 times "you don't know your date of birth" She was throwing it in my face and was laughing. YUDYT should not be working in customer service! read more

After doing business with these people for 2 years when i moved up here,one day they cancelled me because i repaid my loan the next day..hmmm?... i felt betrayed by this business,money hungry people.of course i found 2 other money loan places i use for the last 3 years on and off when my money is short till my retirement check comes in.just left a bad taste in my mouth.i always tell people not to go there..go else where,place makes me sick everytime i see it.. read more

very unprofessional , told me about a loan i had with them after my check cleared , the lady did not say one time about a previous loan i had with them until my check cleared , very unprofessional, any information i had with the company should have been brought up when she updated my information, instead of letting me know about my past loan she waited and that type of activity should be reported , now that i know about my loan i plan to pay it off , but that was unprofessional and needed to be said . i could have been very rude but chose not to read more

I've been to this location a few times in the past but Maria is the best operator I've ever seen so far up to this point! She was very friendly, patient, and made the whole money transferring process very easy and smooth. I really appreciate her being so patient in answering all of my questions, I wish there're more people out there like her who can provide high quality customer services to every single individual because I always feel like that's what customers service is all about, I'll definitely be back! read more

Excellent customer service from Crystal! Highly recommend when going to this location to see crystal! She is super friendly and very helpful. She is the best!!! read more

Best location in Las Vegas and definitely Excellent customer service. Crystal made my time in store amazing. I will Most definitely will be back ! read more

Bad service by Adriana I was trying to send money to a family member in California and my father-in-law was with me and was holding my Walet and Adriana said that she would not allow me to send money because my father-in-law handed me money my money that I work hard for. She didn't want to help me out she kept blabbering about secret shoppers and that she could lose her job I told her repeatedly that I am not a secret shopper then she repeat it so if they fire me are you going to maintain my family she is very unprofessional when it comes to open regular people out,And now I am no longer able to send money through Western Union through Moneytree,money tree has lost another customer this was only my second time doing business with them and will never come back read more

Chyrelle has amazing customer service and goes far and beyond to meet the customers needs. After working all day it feels great to go and be treated with good hospitality. She is the reason why I go give this money tree Business. read more

Yesenia is awesome makes up for the previous bad experience she's always friendly and upbeat.

They have been great for the last 12 years. But yesterday Yesenia, one of the new ladies that works there screamed at me and slammed her hand on the desk because I was asking if my personal information is sold to 3rd parties. I don't know if Moneytree or WesternUnion cares about a little customer like me, but I'm done using their services. They just made me look into apps and other options out there. read more

In an attempt to avoid having my funds be put on hold for another two weeks --- desperate times called for desperate measures. Sergio, the associate was a great help. Answered all my questions cheerfully without being condescending :) the whole process was very quick and efficient! The paperwork is minimal and the cash comes back within minutes. read more

This location is great I don't take out a loan or borrow money from them but I come here for the money orders as they charge 75 cents for a money order which is good for me as I don't want to pay the extra fee for one at any of the convenience stores because they charge up the butt outside of that the people who work here are friendly and from what I seen go out of there way to help you. read more

Location is Perfect. Right off the strip. Rachel and Yesenia helped me with my transition. Both girls were excellent. Amazing customer service. ! I'd highly recommend this location!! read more

Horrible had a check that expired in 180 days they wouldn't cash because according to money tree if it's a check past 30days they have to verify it which is dumb because if the check is not expired why do you have to verify. these ppl working here act like it's their money with their stingy asses long story short I went somewhere else with no issue! DONT GO TO THIS LOCATION read more

I went into this store to send a Western Union. I've never done it before so I had no idea what I needed to do or what I needed to bring with me, etc. Dan helped me and he was extremely helpful while he walked me through the process. He was very friendly and super patient with all of the questions I had. He made me feel super comfortable and made my experience a great one! Highly recommended! read more

I needed to send money to Mexico I decided to give it a try and swing by this Moneytree (always do this at Walmart but they are rude!). I was greeted by Katia, she was really pleasant and very helpful and guided me along the process. She started a very engaging conversation with me and now...Guess who is not going back to Walmart? This guy Katia is very pleasant and knowledgeable on what she does!! read more

Everyone greats you as you walk in. Quick transaction and friendly staff. They even remember the conversations you've had with them prior. Very personable and welcoming read more

Great customer service ..they greet everyone with a smile.. fast and easy transactions ... Thanks Maria for all your help @ the Boulder store... she's great!! read more

Incident date Sunday, June 24, 2018. My name is Rajinder. I never leave a negative feedback and I never thought I ever will as I am opposed to leaving negative feedbacks. This is my very first time I am doing it. I have a decent income and I had an account with Moneytree for some past 10 years which I rarely used (was just a backup account because they are open 24/7). For the first time, I decided to apply for a $150.00 installment loan which I was planning on paying back in roughly 4 days. First I was told that I need to bring in 30 days bank statement (as it has ACH transactions), which is very reasonable. After filling out an application I had to leave because they could not print my bank statement from my USB stick saying that their computer does not have USB. Then prior to going back with hard copies, I called just to make sure if there is anything else they need and I was now told bring 90 days (3 months) bank statements. So I printed it and took it in as it was fine with me. The girl said that if I can bring my last year's tax returns then that would be even better (a bit overkill for $150 loan). Told her I couldn't bring that, and she said that's okay, just 90 days bank statements are fine. Fast forward... I arrived, and with my income being decent, I was turned down for $150 only because they could not approve because they had never heard of surepay ACH direct deposit transactions. It's an ACH deposit - which is what it says and it's legit. Just because it wasn't an ACH that they were familiar with, they ended up denying me. I am not leaving a negative feedback just because I was denied, but because I was denied for their own ignorance and poor judgment - worse, I spent the whole evening fulfilling their needs and providing more than what they wanted. I closed my account that I had for 10 years (that I rarely used) and will never ever look back at Moneytree, nor I will recommend Moneytree to anyone. read more

I recently visited the MoneyTree location on Tropicana and Jones and I was helped by Carlos, he led me through the loan process in the smoothest manner with no problems whatsoever. His customer service exceeds beyond, I will continue to come to this location for future loan or other services. read more

On Thursday afternoon, I was simply trying to cash my check .. I stopped by MoneyTree & Albert took great care of me. Warm , welcoming & engaging are the three words I would describe him as. Great customer service! read more

I always get amazing service here. I lived down the street for a year and came down here because it's the money before payday (we all know how that is) and one of the only 24 hour ones in the 24 hour city. Area isn't the best the works are great here. I loved the graveyard woman with red hair and a monroe (can't remember her name). The whole team is great but especially her. They're always fast and efficient here too! read more

I went there late night needing a money order for 2K, lady on the phone was very polite and the fee was only $1.5 which is the half price of supermarkets. I went there 4am in the morning and the place was open, red hair hottie was the person behind the window who helped me and when i said I don't have the cash to pay the fee and they didn't take cc or checking cards but she ended up waiving the fee for me. She was friendly and nice and the place is conveniently located. I have never been to a loan sharks office before, however, didn't expect this kinda friendly environment. read more

This is an awesome place! This particular location is open 24 hours, which is VERY convenient (but not all of them are, so check store hours). In a 24 hour town, you never know when you'll need to cash a check (or for you gamblers out there...get a payday loan, LOL)! But beyond that, Moneytree offers free money orders (yes, I said FREE) and they sell stamps at face value (most supermarkets will charge a fee). Plus, they offer the standard Money Gram and Western Union services (which have gotten me out of a pinch...or two). The people are friendly, fast and helpful!!! read more

Yesenia is so cute and sweet. Process was super fast easy and simple. They're a life saver. Since I need a money order at 1130pm!

I was hesitant at first but once I went went in and spoke with an employee all my doubts were erased. I received great service, looking forward to doing business at this location again! read more

Excelent and fast service. Right when you walk in, all employees make you feel welcome. Nice clean and friendly environment. My first time loaning money i feel so embarrassed but the employees so professional and the way they talk to me and answer all my question is so, what im trying to say they wont judge you for borrowing money. Seems they have sympathy for people that shortage on money unlike some other loan store not friendly at all seems they taking there time make you feel more down and look at you like you have an issue. Money tree is the best place to go when you need it some cash... read more

I would like to give Moneytree located at 7380 S Rainbow in Las Vegas, Nv. a big thumbs up for the excellent service they provide on a daily basis. Thanks to Gabby and the other young ladies who work there, "you guys always make my visits pleasant." Keep up the good work! I highly recommend using Moneytree at this location. read more

My roommate lost his wallet in Europe so I needed to send him money as quick as possible! I called this location and Rachel guided me through everything so I came in and was literally there for like 10 min because of how efficient she was. Thank you Rachel! read more

The staff here is friendly and when I'm around the area, I much prefer this location. The girls are wonderful and have good knowledge of their companies procedures. This means, no waiting for someone to call someone just to have them call someone else. This is a true money tree. Walk in, business is done and, walk out. Thank you girls. read more

I got over charged on a bill, so that sent me a check. I got outstanding customer service from that branch. I felt so engaged and comfortable during my transaction. Yessina is one of the outstanding employee's at Moneytree on Tropicana and Jones. read more

I've just started to cash my checks at this branch and I am very pleased with the service I get. I never have to deal with the hassle that I am used to getting with other companies. I never to wait in a long line and the guys are really helpful. Check cashing places usually stress me out but I always feel good when I leave, and I don't have to deal with the bank headache. Super fast, super friendly service. read more

I did my online app for a payday loan and was able to pick up my funds that same afternoon from any location. I went to this one and was in and out in less than 5 minutes. Very friendly staff and made this process a nice experience for me. I would recommend them. read more

Used them over 10 years ago and recently we contracted them for a new business venture and they are still amazing