Very disappointing experience…read more Before arriving, I called to inform the office that I would be running late and specifically asked if I would still be able to see the doctor. I was told that it would not be a problem. However, when I arrived, I was suddenly told that I would need to reschedule. No one contacted me in advance even though they were aware that I might be late. According to the hospital's appointment system, the visit is listed as 15 minutes. When I arrived, I was unexpectedly told that the appointment would take 2 hours, yet no one could clearly explain why. If the appointment actually requires two hours, it raises the question of why I could not be seen the same day after confirming my arrival. The 15-minute late policy does not seem to be applied consistently, and there appeared to be little effort to help or find a reasonable solution. While trying to understand the situation, I asked several polite questions but unfortunately did not receive clear answers. At one point I briefly took a photo of the area, making sure not to photograph any patients or front desk staff. I was then told that photography is not allowed due to a sign prohibiting it, however no such sign was visible anywhere. Overall, the experience felt very disorganized and unhelpful. I remained polite throughout the entire interaction and simply wanted clarification, but none was provided.

Michelle Lee is quite frankly one of the worst medical professionals I have ever dealt with in…read moreNYC. After she was paid an outrageous fee, she was totally unresponsive to any follow up calls. Her supposed voice mall did not indicate that I was leaving a message for her and I never heard from her . She failed to explain why certain services that I believe were duplicative were being done and billed . The new lenses she provided failed to correct the issues for which I had seen her. It is a shame that the excellent services provided by Weill Cornell Eye Associates has had someone like this on their staff. I am under the impression she has left the organization.

I am so glad to have seen Dr Koster of NY Vision Group for my two eye catatact surgeries. Talking…read morewith him made me feel at ease all the time, He takes his time and answers all questions . It was a pleasure speaking. All througout the procedures He was very assuring and comforting. From the first day I meet with Dr Koster and including the front and back office staff were GREAT. I give a A+ and Highly Reccommend Dr Koster.

TLDR: Hostile, unprofessional doctor who publicly berated patient. Potentially discriminatory…read morebehavior. AVOID. During a routine eye exam with Dr. Koster, I experienced concerning unprofessional behavior. When I mentioned having vision correction surgery 14 months prior in another country and asked about my current eye health, Dr. Koster immediately became dismissive, stating "you know, I don't do post op care for other people" and ended the appointment without answering any of my questions. By his logic, if his own patients move to another country, they would never be able to seek routine eye care from a local doctor. No surgeon, including himself I'm sure, provides post-op care indefinitely, especially for patients who relocate to a different country more than a year after their procedure. When I requested my exam results at the front desk (as none of my questions were answered), Dr. Koster followed me into the hallway and publicly berated me in front of staff and other patients, repeatedly yelling "WHY DID YOU GET SURGERY IN ANOTHER COUNTRY? WHY AREN'T YOU GOING TO THEM FOR FOLLOW UP? WHY DID YOU GET SURGERY IN A COUNTRY YOU DON'T LIVE IN? YOU SHOULD HAVE GOTTEN SURGERY WHERE YOU LIVE." His aggressive behavior and elevated tone made me extremely uncomfortable, especially as I was simply seeking a routine eye exam as a new patient. The level of hostility in his response was so disproportionate that I found myself wondering if his reaction was influenced by my age, gender, or ethnicity. I attempted to address this incident by contacting the office manager, Nicole, who apologized and offered to refer me to another doctor in the practice. However, my primary concern was Dr. Koster's unprofessional conduct, for which I never received acknowledgment or apology despite my attempts to resolve the matter privately. The practice's phone lines are managed by a shared services call center, making it extremely difficult to reach them directly. I ultimately decided not to pursue the matter further, but patients should be aware that they may encounter extremely unprofessional treatment at this practice. Patients deserve respectful and professional medical care regardless of their medical history or where they previously received treatment.

Definitely 5 stars. A small shop with a large selection of high quality frames. This is not Warby…read moreParker fast food glasses, nor does it pretend to be. Professional friendly staff. Before the optician knew that I had planned on buying a new pair of glasses, he fixed my illl fitting glasses from another store for free! Very impressed with this shop.

Couldn't be happier that I stopped in here. A very unassuming storefront housing an incredible…read moreselection of very chic glasses and great lenses. Liselle is amazing and was so good at suggesting frames that matched exactly what we were looking for! All the great styles without the snob of SoHo salespeople! I definitely recommend this place and will be a repeat customer.

Dr. Friedman took my case very seriously, while making relax with his great sense of humor. He…read moredetermined I had five retinal tears with bleeding, something he'd never seen before. He then gave me several options. I elected to have Dr. Friedman seal the tears, and having a follow up visit with Dr. Ben Cohen (at 140 East 80th Street) the next morning at 8:00am. He's a retinal surgeon. Dr. Friedman said he normally uses 200 laser bursts on a patient. I needed over 900 that were surprisingly not painful. Dr. Cohen was amazed by Dr. Friedman's excellent work and determined that surgery was unnecessary.

I am on a medication that requires I have my retinas checked …read more I felt sure they'd be fine since I'd had extensive exams almost a year before by 2 other eye dr's. Dr Friedman discovered a hole on one of my retinas. He and the entire office staff are all warm, helpful and professional . I strongly recommend this Dr.

Dr. Schwartz was very careful and patient with my elderly husband. The practice is well kept and…read moreeveryone is very professional. I trust them absolutely.

Couldn't be better. Extremely clean and well organized and well run and Dr. Elahi is a great…read morecommunicator and extremely caring.

Super! Took my nephew there after some unpleasant experiences elsewhere. They were patient and…read moreprofessional considering he is a first time contact wearer. No stupid rules or lack of patience on their part. My nephew have not stopped raving about his first visit with them. I, myself am a regular. The eye exams are very thorough and if you tell the doc what your issues/challenges/concerns are." with your vision, lens and etc. He will work out a solution to tackle all without you having yo break the bank or carry around multiple glasses for different reasons. I truly recommend. You won't be disappointed of the service.

Came in for a vision exam a few months ago. I called several places around midtown for the OOP cost…read moreas I have no vision insurance, and Eurovision was by far the best priced. I scheduled a same day appointment easily. The doctor was kind, attentive and gave great recommendations for contact choices. They do sell contacts and have many glasses available in house. I'd recommend and will be coming back

Manhattan eyeworks has done it again. High quality glasses, excellent customer service, and fast…read morepick up time. I wanted to get a new pair of glasses, and this establishment is the only place I trust. They always go above and beyond, to make sure their customers are satisfied. You will never leave. Disappointed. If ever you are in the area and are looking for high quality glasses, this is your go-to. You can also take your eye exam here as well. It's fast and convenient. Thank you once again to Ms. Marina and her staff ,for their exceptional help.

Over time, a patina of cynicism and depression has settled over this place. I don't feel like…read moreanyone who works there wants to be there, likes people (never mind liking customers) or cares about doing a good job. I could deal with staff being morose and allergic to smiling if it wasn't also accompanied by a general shadiness that leaves me demoralized and feeling taken advantage of. Nothing has a price on it and she won't show you anything without first asking, Well, how much are you looking to spend? She looks over the glasses and you can see the wheels in her head turning as she considers how much she is going to try and charge you. She'll then quote you a price, offer a discount and then conveniently forget the discount when it comes to time to ring you up. She will try and convince you every single lens treatment is a must have, even the ones like a filter for blue light the efficacy of which is very much open to debate. Getting a copy of your prescription is like getting a work permit from the French government (even though it's your right!). I get a more ethical vibe from street vendors! To top it off, the selection here is terrible. They cannot answer even the most basic questions about the benefits offered by your health plan. When you ask, 'Is there any way you could look that information up?' she emits a soul destroying sigh to protest you interrupting her sedentariness. There is just a general carelessness to everything they do. They try to send you out with your new glasses without a case for them. They don't call you when your glasses are ready. I called them and they told me the glasses had arrived three days earlier! They often make you wait unreasonably long for scheduled appointments. I had to wait for 30 minutes once to get frames adjusted because the optometrist wouldn't do it and the only other staff member was "running an errand". They sent me home once with the wrong prescription!

Getting eyes checked Getting my left eye cataract fixed…read more Great doctor Go to see him Very nice and friendly

Our friend went in for an eye exam. She doesn't speak English well and is on Medicaid-subsidized…read moreinsurance. They charged her a co-pay with her insurance company. But they refused to provide her the results of the exam without an additional $75. I spoke to them and their story made no sense whatsoever. They would immediately provide the results by email for $75 but -- due to HIPPA -- would require 3 weeks and a pile of paperwork to provide everything but the actual prescription. They called the $75 a "refraction fee" but it's actually a junk fee. It's also illegal to refuse to provide medical records under NYS 18(2). If their plan was to upsell $5-10,000 of Lazik procedures to a person whose family earns below 107% of the poverty line, it was a stupid plan and it was cruel. Don't do business with them.