As I always do, every two years, I had my eyes examined and prepped for new eyeglasses. The exam was on a weekend. Within two weeks, I went back to the optometrist office to pick them up when they were ready. When I arrived, I tried them on thanks to the employee named Kimberly. As her co-workers were talking in the background watched me try my new eyeglasses on, they were smiling and pleased with my approval. Both ladies, Santa and Maribel were grateful for my satisfaction and thanked me for doing business with them. So, with that said, if Kimberly is reading this review when she has time, she will see I kept my promise by giving the establishment's service a high rating. She and her co-workers will understand I'm a man of my word. read more

Maribel is an exceptional customer service representative who consistently goes above and beyond to assist customers with kindness and professionalism. Her warm attitude, clear communication, and patience make every interaction pleasant and effective. Maribel listens carefully to concerns and offers helpful solutions promptly, ensuring that each customer feels heard and valued. Her dedication, reliability, and positive energy make her a true asset to the team. Customers regularly praise Maribel for her respectful demeanor and her ability to turn problems into satisfying experiences. read more

Good afternoon yesterday was my first time calling and visiting Bronx eye care. The ladies was so professional when I call. When I got there the place is very clean and nice, the music was most appropriate and soothing gospel. The service I received was exceptional the doctor is amazing. Maribel was the one that deals with me that lady customer service is on point. She was very attentive and professional we need more people like her to welcome customer. I am proud to be a new client here and I've already recommended my friend to come there too. Keep up the good work guys read more

The service given at BEC is exceptional! I've been a satisfied customer for 5+ years and always received professional care with respect and patience. Santa in particular has been phenomenal in assisting me-she offers options and she "listens" to my concerns with a nonjudgmental ear. I highly recommend Bronx Eye Care to anyone looking for optimal eye care with a great selection of eye wear. read more

Went to Bronx Eye Care in Sept. and received my glasses a week. The staff is very nice, patient and professional. The two staff members that helped me were Maribel and Maddy, extremely polite and courteous young ladies. They allowed me to take my time and they answered all my questions. Bronx Eye Care is definitely the place to go for your Eye care. read more

My experience was great. The customer service by the front staff was what I expect when I'm choosing a business to do service with. I was treated with courtesy, respect and a smile . Dr Jai, Santa and Jenny are professional and in my case very accommodating to my needs. I highly recommend Bronx Eye Care for their service and selection of eye wear. read more

Santa and staff provide excellent care and service. I am very satisfied with the selection of frames. Their lenses service out shines any other place I have been to. What used to take weeks for me to receive, I now have gotten my complete pair of glasses either the same day or the next. You will love this place hands down. read more

I had a very great experience at Bronx eye care. The staff was very friendly especially Maribel. She is very sweet and handles everything with care. She helped me pick out a very stylish pair of glasses with a great price point. I would definitely recommend anyone to go there for their eye care needs. read more

Bronx eye care establishment and their workers are amazing very friendly and helpful in making your eyewear selection. They have a great selection in frames. There doctors are amazing. And the place is clean even the restrooms. Go get a pair ask for Santa. She's the best. read more

I did not have to wait a long time, and all of the staff members were professional and friendly. In particular, Maribel was very patient. She allowed me to take my time to make a decision and answered all of my questions. Maribel also helped me to work within my budget. read more

Thank you to Britny for showing me a good frame for my glasses, making me feel welcomed and listened to. She acted with a solid amount of professionalism and helped ease my curiosity by answering some questions. Seriously good work from this establishment. read more

This was an amazing time--especially because of Alicia. As someone who has worn glasses all my life and visited many places, I can honestly say this experience stood out. Alicia made me feel truly welcomed and heard. Thank you for an unforgettable time! read more

I went to bronx eye care for the third time. It just keeps getting better and better. I dealt with Veronica. She was such a professional and very helpful and informative. I highly recommend this establishment especially if Veronica takes care of you. read more

Absolutely amazing service! I did a walk-in and was out the door in about an hour! A woman named Santa was a pleasure. She was patient with me as I tried on different glasses and gave me her honest opinion on it! Would definitely return here. read more

Santa made the glasses buying experience smooth and stress free. She was very friendly, helpful, and provided excellent customer service. She helped my entire family. We look forward to returning again when we need to update our glasses! read more

I had a great experience at this eye care center thanks to Britny. She was very kind and patient. Its not always easy to find someone who takes the time to help but she really went above and beyond. I'll definitely be coming back! read more

I have always gone to bronx eye care over the years. The hospitality and professionalism is always a plus. Both my boys are over 25 and we have enjoyed the great service that Santa and her team have always provided. Thanks Santa. read more

All around great service.If you needed glasses id recommened this place anyday of the week,The syep kept a calm collected attiude and the work envirment was very very professional props to devin for helping me pick out glasses read more

This place is very nice and the Service is very good they really care about your eyes and will do what ever it take to make you comfortable with your Eyewear If you not satisfied they exchanged your glasses to make it right read more