Fact. A product made by this company is on a website optimalxt.com. States Free Trial basically just pay shipping. Fact you must READ the terms and conditions, it's a limited time Trail of 14 days and if the product is opened or otherwise damaged the trial is no longer Free. It will now cost $78.94. Fact I called to understand this charge, because I was going to dispute the charges on my account. I told the customer service person I would dispute. I also told them I would report to the BBB. Fact I got a full refund. read more

A DANGER to your health and a scam. Poor quality Garcinia Cambogia (only 50% HCA) and who knows what else is in it. I developed Gall Stones, Pancreatitis and had to have major surgery to have my gall bladder removed about 3 months after starting the product. The cost is a rip-off and it's hard to find out what the real price. A bottle of 60 capsules costs $78.94 a month. You can get a quality Garcinia Cambogia on iherb.com for about $12 a month. Avoid this company at all costs! read more

I ordered a free trial but never received the product. I had a small window because I was moving and after a week or so or waiting I just decided to forget about it and call them to cancel. The fine print is that you cannot just call to cancel. You must return the products. Its hard to return an item I didn't receive. So instead of the agent advising me or explaining all of this to me - he proceed to offer me to extend my trial or to sell me more items at a discount - he did not do this in the politest way either. I was so overwhelmed with the information and said no please just cancel my account I don't want any more charges or product and he said fine we are going to charge you full price for the items and your account is now cancelled. Full price? How much is the full price? No reply. Why would I be charged full price? He said because you did not return the product to us. I explained again that if I had the product I would gladly return it as this has been such a headache BUT I DON'T HAVE IT! I was so frustrated. At that point he started to get agitated and pushy and said "Good bye ma'am" and when I cut him off to ask a question he replied "I said good-bye ma'am" and hung up on me. I still don't know what the outcome was? Did I get charged? I will have to call and cancel my card so they do not have my information on file anymore. WHAT A NIGHTMARE!!! Please do not deal with this company! read more

I received a shipment from Optimal Health StrictionBP-Optimal Health & Wellness that had a terrible stench in the packaging material. I wanted to return the product and was told they do not take returns even though their website says a 60 day guarantee. When I was told by Jessica 1043 that the cancellation of the a subscription would be at a 35% discounted rate. This is just a scam to get money. No honor in this business or its management. DO NOT BUY ANYTHING FROM THIS COMPANY. read more

Criminal company that will charge your credit card monthly for diet slimfit 180 pills that don't work.

I placed an order for their Bioderm skin care product a couple months ago for my wife's birthday. Ordering was easy and I called customer service to make sure everything was okay with my order. They were helpful and friendly and informed me that if she liked it she could have it sent to our house monthly. Well she absolutely loved it and it has been delivered on time each month since. High quality skin care product at an affordable price. I would highly recommend this to any of my friends looking for something nice to get their girlfriends or wives for Christmas. read more

ABSOLUTE garbage. A scam! I bought into their "just pay s&h!" and got 2 bottles of dog shit. They sent me another bottle the next month and charged me a total of $160. I'm still in the middle of disputing charges with my credit card company. Don't be an idiot like me. Stay away from this company. read more

I wish I had read the reviews before I tried this. Same story as Elaine W. Never received the products and did not want to refund my money. This cannot be a legitimate business. Must be a scam. I waited almost a month, and called them every week however, nothing was received. Please look for similar products elsewhere. It really is not worth the stress. And please read reviews prior to purchasing from companies like these. I sure will going forward. read more

Absolute rip off! My wife tried their free trial. When they charged her account for 4 small charges, she called and cancelled they continued billing her card for 3 months and refuse to refund the money. they reps are rude. Horrible company. If you look them up on BBB they have an F rating, and are showing several complaints for the same issues. After calling the multiple times, they finally told me that she only cancelled one of the products. That each product you get from them they put on a different account, so if you call a certain number they will cancel 1 product then when they charge you again they will say you didn't cancel that account. The first two reps told me they dont have sups that talking to customers, and even stating they would not transfer the call. The 3rd rep I talked to finally told me about the separate accounts and told me that you have to call a different number to cancel the other product. I was calling the number that was reported to my credit card company. I told them I was done with the game and would be reporting them to the BBB and that's when their sup came on the line. after debating with him for 10 mins he gave me about half of what they billed us for. about 60 dollars out of just over 120. When I talked to the sup about the complaints on the web against their company, and on BBB. He said " when you have hundreds of thousands customers there are always unhappy one so thats not a big deal." WOW! Don't do business with this company you will regret it. read more

DO NOT get suckered into ordering this. I wish I had read these reviews before I ordered. Because I did not read small print, they kept sending the product for several months, while I was moving and failed to stay on top of things. All my fault - I understand but this is consumer fraud of the worst kind....buried in small print terms and conditions. Which they point out to you when you call them. .....then when I said to cancel, they were most difficult, first they offered me 35% discount to keep getting it, then 50%, then 75% discount. STAY AWAY - similar products are available cheaper and safer. Now I just have to hope they really stop! I wish I could put a negative star! read more

Same here. When I tried to cancel they said I had to pay a "retention fee". After arguing, I asked if she even knew what retention meant, there was a long pause then she continued reading from her script and that was the second rep I spoke with. The first one was rude and actually yelled at me. They really should be out of business soon without a doubt. I ended up paying 10.00 to cancel my subscription which I never knew I subscribed to until after the initial payment was made. read more

Optimal Health Products is probably the worst company i have come across. Their product, Garcinia Cambogia XT made me ill in early November 2016 and so i stopped taking it. I then disputed the charge of $78 on my credit card bill and received a temporary credit. 20 days later Citibank charged me back and Optimal Health Products charged me again. I canceled my credit card with citi as this was the only charge I had. i finally spoke to a customer service agent at OHP on 1/18/17, Angelina, and she stated that even if the product makes you ill they will not reimburse you. So i told her I still refused to pay and she said that was between me and citibank as OHS has at least the first $78. Stay away!! read more