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    Optimistic Enterprises

    4.0 (1 review)

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    13 years ago

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    Nerds in a Flash

    Nerds in a Flash

    4.5
    (71 reviews)

    My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

    My Surface 3 wasn't starting and from everything I found online it was unrecoverable so I ordered a…read morenew one. I called on Monday and let Michelle know that though my computer wouldn't start, I understood that the hard drive was still good and I needed to transfer the data to the new one. She was very nice and set me up with an appointment for Thursday with a 1 hour arrival window. As a business owner, I understand that because some problems take longer than expected, scheduling service calls isn't an exact science. The most important thing is communication. James ended up running a little late but he handled it perfectly. He called me with 10 minutes left in the window to apologize and let me know he would be a few minutes late, which he was (3 minutes). In my experience, if someone is 3 minutes late they consider that on time and they certainly wouldn't call and give a heads up. As far as the service call goes, not only did he get my new computer set up, he figured out what was wrong with the old one and got it running again. Ending up with 2 working computers never entered my mind as an option. James made sure that he took care of everything I needed and helped me with a few things I didn't know that I needed. It's been a while since I've had a set IT resource so it was very helpful to talk with James about the other services he could help me with in the future. I will definitely call Nerds and James the next time I need IT help.

    Austin PC Fix

    Austin PC Fix

    5.0
    (1 review)

    Built a pc I sent to a friend from the uk to Texas Fast…read moreservice my Friend dropped the parts off was built in a couple days ready to pick up! From what I hear Austin pc fix was professional and didnt let the build go till it was properly tested Great price great service Highly Recommend !

    From the owner: Austin PC Fix – We strive for same day excellence in our work…read more When your computer slows down, crashes, or just won’t cooperate, Austin PC Fix is here to save the day! We’re a locally owned Austin business dedicated to helping our community with everything from fast PC repairs and setup to data backup, data recovery, and tech consulting to homes and businesses. Our mission is simple: take the stress out of technology so you can get back to what matters. Whether it’s a broken laptop, a desktop that won’t start, or a small business needing reliable IT support, we’ve got the tools, experience, and friendly service to make it right. We don’t believe tech help has to be complicated or intimidating. That’s why we explain solutions in plain language, keep you updated every step of the way, and always treat your devices with the care they deserve. Services include: -- PC & laptop repair (hardware + software) -- System setup & upgrades -- Data backup & recovery (yes, even the “oh no” moments) -- Virus & malware removal -- Custom tech consulting for home or business At Austin PC Fix, we mix professional expertise with Austin’s laid-back vibe. Think of us as your go-to tech neighbors—always ready to help, always a solution, and keeping IT weird!

    Secret Simple Computer Repair

    Secret Simple Computer Repair

    5.0
    (13 reviews)

    Shane from Secret Simple Computer Repair is an absolute wizard. Not only were his services…read morereasonably priced, but he was incredibly efficient with his time and deducing the issues with my semi-ancient desktop computer. I'd become very familiar with the Blue Screen of Death a few days prior to giving him a call and tried to fix things myself (poorly), but Shane resolved the issue within a matter of hours, on my time, at my location. He even had the required parts on hand that were an upgrade to what I currently had installed. I even learned a lot just from discussing the issues with him, and I consider myself relatively tech savvy. Oh, and the computer runs better than I remember it running in years. I can't say enough nice things about Secret Simple, and I highly advise you give them the chance if you're wanting something fixed and fixed right.

    I read the reviews but it was an emergency and Shane couldn't come until the next day…read more I went with another company that said they would be there at 5. At 6:15 a repair guy showed up. Nice guy but immediately I new I was wasting money and time. He'd was basically running through a list on his phone identical to what i had dug up on the internet and tried myself. Not even close and I called it after a wasted hour and $160 I called Shane back. He came as promised right on time next day. Immediately diagnosed the problem. ( confirmed my worst fears ). He then proceeded to recover and preserve my data ( most important to me ) replaced the drives, reloaded windows with all the of specialized settings of this specialized system and got me going. Quick, precise , reasonable, I'll never use anyone else.

    Optimistic Enterprises - itservices - Updated June 2026

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