We have been customers for over 2 years, when it was known as Golden Valley Cable. New management…read morehas been responsive and friendly, no changes in quality and very nice on the phone whenever I have called. I look forward to the improvements to cables in the future they are working to do. This company is hands down better than Frontier, we had so many issues. The repair folks were fine but the equipment was failing all the time that supported our area (I found out it was old and struck by lightning) but I was told if I didn't complain frontier would not fix anytime soon.... So I found this company and they came and since then it's been headache free!

worst company I've ever used for service. anytime I call it goes to voicemail. they get upset when…read morereporting a issue or snotty when you express to them that you're not able to reach them. Also good luck reaching them when there's a serious outage and they're aware of it... they won't dare answer a phone. This service will randomly drop for no apparent reason. complete intermittent issues all throughout the month. I seriously CANNOT wait until the competitors take over this valley. they treat their customer base like shit because at one point they were the sole provider of services here for the whole Golden Valley Area. NEWS FLASH.... Straighten up or you'll be out of business. WECOM is coming and already installed wire on our street . I'm sure they have more value of thier customers and better more competitive pricing. OUT with the old IN with the new. when people pay money for service it should be a fair Barter. we ALSO shouldn't have to deal with ANY amount of Snotty or "bitchy attitudes" to be frank, not when the sweat drips off my brow to make their paycheck together as a community and public effort We float this company. When other options come about for service in this area... I highly recommend seeking them as your service provider.

Poor service. Poor customer service and then tried to convince me to stay with their company for 15…read moreminutes straight. The icing on the cake was when they decided to charge me $50 for a restocking fee. Horrible company which is now VERIZON! By the way.... switched to Starlink which works amazing ...

They are liars and their service sucks!! Good luck getting…read moreto a live person that speaks English without an accent! And that's just the beginning. There are much more reliable internet providers in Golden Valley.

Left message, Rick returned my call in minutes. He came to my house the same day and at the…read morepromised time. Great guy and xlnt work ethics.

Rick at Elite Satellite & Sound was fantastic! Purchased a Hopper & Joey Dish Network system from…read morehim to install myself in RV. Had everything working fine near home, however, ran into self inflicted problems in setting up the Hopper when we traveled to California. Called Rick and he was extremely knowledgable & patient in helping us get everything dialed in. I had deleted things I should not have deleted during attempted set up in CA. After numerous phone calls on my part, Rick was able to walk me through getting everything back up and running perfectly. Can't ask for better customer service then that! And by the way, Rick's price for the equipment was far lower then some other local Dish suppliers. Need a Dish Network system, call Rick at Elite Satellite, you won't be disappointed, and you'll probably pay less then at the competition!

We really like Suddenlink. We have had Dish, Direct Verizon Fios and we would take Suddenlink any…read moreday. We have never had a problem and our internet/WIFI is always running and very fast response. Well this is my opinion and I still feel this way. Why the 3 stars? We had to cancel our service with them due to the high monthly rate. I was disappointed about this and also a little upset. When I told them we were canceling and the reason why, they did not attempt to sweeten the deal so to speak. We were always on time with our payments and we had them over a year. They were offering new clients a very cheap rate. Evidently loyalty means nothing to them. Too bad! We are back at Suddenlink for Cable, Internet and landline. Phew now we can relax. I won't name the company we went with for our internet but it was terrible! Really bad! Always losing connection and daily had problems with streaming. The company we switched to for Tv, we have no complaints but we went back to Suddenlink with a bundle. So, so happy!

This Company is going downhill so FAST. The last 6 months,…read morethe Internet Service is the WORST service I have ever had. Internet drops out at least 6 or more times a day for an extended time period. I work at home, so this is not acceptable. Calling Tech Support was an absolute Joke. When you are paying $100 a month for a Service, you expect reliability. Not with this Company. And they keep raising my rates. I have now replaced my Internet Service with TWN. DO NOT sign up with Optimum !!!

As advertised/great service/antennae works perfectly, tons of clear channels…read more So glad I got rid of cox cable. As said by others I should have done this before. Good communication, fair pricing, clean and professional.

Nobody ever returns calls . we've tried several times to talk to you to get an antennaread more

The absolute worst service I have experienced in my 40 + years of business dealings Att and…read moreDirect Tv have horrible customer service and apparently no supervisors employed as I tried to speak with a supervisor and was never given one. Mind you I was given 5 different phone numbers to call to try and find assistance with my billing issue. In June 2022 I negotiated my account and closed it. I had a hell of a time getting out of it. I then was billed by a debt collector for this negotiated amount after 5 months of having closed my account. Unbelievable. This is the worst company you could ever work with. I will NEVER have Direct Tv or Att EVER!!!!!!!!!!!

This place has excellent service until you have to cancel, I want you cancel direct TV they give…read moreyou the runaround , I have five boxes that need to be returned can't return them because they will not send me the kit or the bar number to send it back, the cancellation department sucks here cannot get the right service they want you to pay for these things I'll be out $500 because of these assholes

I had Century Link in Phoenix AZ and the would not update the phone lines in my area,because they…read moresaid that neighborhood was older. I had them at my house multiple times to put a bandage on the problem. Finally my internet went completely out and when I called them they said they no longer service that area. I recently moved to Nevada and thought I would give them another chance to provide me with internet. That was a big mistake. I had the tech come and turn on my line in the morning and later that day my modem came by UPS. When I plugged everything in, I did not have any internet. I called customer service and was on the line for 45 minutes while they tried to troubleshoot on their end. I then had to schedule another appointment for a technician to come out to my home. I live in a gated community and customer service was asking about a build # which I didn't know because I just moved in. I gave her my address and she said that she would have to transfer me to take off the building # from their system. When she transferred me, I had to go through the whole process of verifying who I am ( name, phone #, address, account # ). Now I am looking at being on the phone with them for 50 minutes. I ended up getting frustrated with the run around and told them I want to cancel their service that I never even had. Do your research, but stay away from Century Link.

I am unhappy with this company. They came to my place twice only to leave me a message that the…read morearea doesn't have enough bandwidth for connection or whatever. Then they left the modem not once but twice on my doorstep in the heat. Can't really talk to anyone who knows what's going on by phone either. They simply cancelled my order twice, left the modems in the heat of the Arizona sun and no one's got a clue on the phone what just happened. I'm done .

I HAD Frontier, which is DSL, speed checked at 1.2mbps.....are you kidding me??…read moreI called Suddenlink, got the service up and running in about an hour, with speeds in the 300+mbps range. It is a bit on the expensive side, but you often get what you pay for. I've had ZERO issues since the install. Plan on staying with them less I move out of the area. Free install, free modem and speeds like we all have come to expect.

quite literally the worst ISP i've ever used. i've lived in many cities and states but Optimum is…read morethe only in my life that has ever had multiple outages consistently, everyday for months. Thankfully Allo recently ran fiber on my street. IF YOUR IN HAVASU GET ALLO. Ask AI which has worst user complaints! Guranteed its omptimum!

if I could rate them a negative star I would. my parents called to switch the account to a…read moredifferent address, for some reason instead of just switching the account information they open a branch new account number. since they Never received statements my dad never knew that he was getting charged twice for the last 3 months. when we called them to inform about the situation the representative was trying to sell us product so we could get a discount and when I did the math it was over $2500 that he was charged, when explain to them the situation all they want to offer was a $100 credit (to me was a slap in the face) because clearly it was a mistake on their end when we switch the account from one address to a new address. Since I enroll my parents on paperless statement they NEVER received bills for the other account. so this last 3 years I was going off from the online account I set up for them and when my dad request the bills to get sent to the house we notice the 2 different account numbers. I have recordings of the guy ignoring my situation and trying to get me discounts. my parents have been with the company for more than 10 years. I'm trying to find help so we can at least try to get part of their money back.

Avoid Dish completely. They have dropped NBC and many other stations and claim it is everyone…read moreelse's fault, but Dish refuses to negotiate. Do you think our subscription rrate dropped when they dropped the channels? Hell no! Don't even think about watching the NFL playoffs or the Winter Olympics. We are dropping Dish and going with Hulu.