They are wonderful! I walk in the get my dogs anal glans cleaned. They help me right away and get…read moreit done quickly!

Overall great experience! I went at a slow time and was helped efficiently by their nail groomer…read moreBrian. He was very gentle and caring towards my dog since she is normally scared of men. I recommend this place for anyone who has easily nervous dogs!

I found this family business to be friendly, professional and priced fairly. Not too expensiveread more

Beyond 5 stars, each & every time. High quality service, attention to detail & super nice…read more Couldn't be happier & both my pups love their spa days!

Our dog needed a cut bad cus his hair was growing out like crazy. He's never gotten groomed before…read moreso we didn't know how he would react. Found this place on Yelp and this was our second choice since our first choice did not answer their phone. We made a quick appt over the phone and it was smooth sailing. We ran a little bit late and tried to call while on the way but they were not picking up. We finally got to them literally a light away from there and they said they couldn't hear the phone cus of the dryers. We finally got there and we dropped him off. They said to come back within 2-3 hrs which was fine with us cus then he should be done right after our son gets out of school. They never called or texted till way later. I assume they had a lot of clients. Went back and got him all cleaned up. No special haircut or anything cus from what they said, our fluffy frenchie should not be cut like shaved off a lot cus they said his hair might not grow back a lot. So he got a good trim under his butt, behind his legs and the part that looks like a lions mane. They cut his nails but said it was hard cus he wouldn't really stay still. They cleaned his ears. They couldn't brush his teeth cus he was moving too much they said. So the lady told us to try to train him on that?.. the regular trim came wit cleaning ears and cutting nails so it was I think $80 or $85. I think it would've been $10 more for teeth brushing.. they added a lil bandana as well to his neck. So cute. The dude we talked to when dropping him off was koo but the lady after picking him up was a lil stiff and sounded frustrated.. the place is kinda expensive compared to our first choice that offered $60-$65 for the same thing. The place walking in had shelves that was all empty. Not sure why..

8:15am set up appointment for Monday morning 8 am staff is not here…read moreVery disappointed have other things to do on my day off

I cannot recommend Genesis enough! From the moment we walked in, Genesis was friendly,…read moreprofessional, and truly cared about my pet's comfort and well-being. she took the time to listen to exactly how I wanted the groom done and exceeded my expectations. My dog came home looking amazing--clean, perfectly groomed, and happy. It's clear they treat every pet with patience, kindness, and love. The shop was clean, organized, and welcoming, which gave me peace of mind knowing my pet was in great hands. If you're looking for a groomer who genuinely cares about animals and provides top-quality service, this is the place to go. We'll definitely be returning and highly recommend them to anyone looking for exceptional pet grooming services!

Awful. Didn't follow notes provided during booking. They cut his eyebrows and lashes off. I just…read morecan't believe it. Took 5 hours plus another hour to correct not completing the grooming. I'll never return. Groomers name starts with N. I don't even want to show photos. You can see where he was shaved unevenly. Don't go here

We were looking for a grooming place close to our home that would do a nice job on our elderly…read morelittle dog, and I think we found one! Poodle Town at Palm and Bullard gave our dog a ready-for-summer haircut, bath and overall grooming (nails trimmed etc). They were very flexible about my need to have her ready by a certain time. They called me when she was ready (sooner than expected) and she did not seem stressed at all when we picked her up. Everyone in the shop seemed very calm and pleasant. It was a relaxed vibe, which is good for leaving a nervous dog! The previous place I brought her to did a nice haircut but was very busy, noisy, and tense -- not a good fit for a scared elderly dog. After that, we tried a mobile grooming place because we thought it would be less stressful for her, but it was outrageously expensive. You could barely tell she'd been cleaned or groomed either. One place I called even refused to groom a dog of her age! Poodle Town seems like just what we've been looking for. A chill environment, nice people, and good prices. Minnie's summer haircut is simple and nice. Just what we wanted. We think she turned out very cute and she was very clean and smelled great. She'll be more comfortable in the hot weather. The prices at Poodle Town were very reasonable too: $60. We'll definitely be back.

Id give 0 stars if i could.. the lack of ownership is disgusting…read more My name is Hailey, and I am leaving this review regarding an incident involving my dog, Cornelia, at Poodle Town USA in Fresno, California. On 01-13-2026 , I brought my dog in for ONLY a nail trim and a paw pad cleaning. I did not consent to any other grooming services. Without my authorization, the groomer partially shaved her belly and shaved her vaginal and anus area. During this unauthorized grooming, the groomer cut my dog's nipple, causing active bleeding that could not be controlled on-site. My dog is a rescue who was previously bred multiple times. This is visibly apparent due to enlarged and elongated teats. When I personally groom her, I always use a guard to prevent injury, which is a standard safety measure a professional groomer should also be using. While my dog was being groomed, I heard a dog crying and yelping from the grooming area. Staff denied it was my dog; however, I am confident it was her. After the grooming was completed, the groomer brought my dog out and stated, "I shaved her belly, vaginal area, and butt," followed by, "Hold her because I cut her." A bandage was applied, but the bleeding did not stop. As a result, I was forced to take my dog to a veterinarian immediately. The business did refund the grooming service and paid the veterinary bill. However, the injury should never have occurred, as the services performed were not authorized. I am posting this review to document unsafe grooming practices, lack of informed consent, and injury to my pet. I am seeking accountability and assurance that this business will implement proper consent procedures and safety measures to prevent harm to other animals in the future.

Get service! He did an amazing job on my dogs, he was very helpful and gave ALOT of great…read moresuggestions. We will be a returning customer!

He did a terrible job on my dogs didn't even dry them and my dogs were itching after and when I…read moretried telling him he said it was my problem... he shouldn't be in business!!! Do not trust him with your pets!!!! He's a fraud

OH. EM. GEE!! I asked for a teddy bear cut and they delivered!!!…read more My dog has never looked this good! Every other place either ends up shaving her fur clean off or getting her like a yorky when she is definitely NOT that. Here are some before and after pictures! She came back so soft and fluffy and I'm in such awe I most definitely am coming back to the cutesy groomer from here on out.

Antonio did such a fantastic job on my Shih Tzu. She's a rescue and can be quite difficult and…read moreafter having a baby, I could little longer do it myself. After her last home bath, she was super matted, and overgrown. She can have a real attitude when it comes to trimming the sensitive parts like her feet. He was able to get all of those areas perfectly. I just can't say enough good things. He did such a good job. She normally hates the Groomer and comes home super anxious and that's why I resorted to home grooming, but after this visit, she was just feeling pure relief. Icing on the cake was the cute little bubble necklace he gave her. Thank you so much, Antonio!

Best pet spa in town! Love how my doggies are given individualized time and attention. Turn around…read moreis so fast.

Stay clear of this place! The owner is very rude and very unprofessional. My wife went to drop off…read moreour dog and was greeted with a very rude owner ended up handing our dog back and refused to cut here..