I first came to Coleman Vision in 2006 for LASIK surgery, and it turned out to be one of the best…read moreinvestments I've ever made. My vision was terrible, but the day after my procedure, I was already seeing better than 20/20. After about 15 years, my vision began to decline again. I remembered that they offered a future enhancement if needed, so I returned in 2024. Fortunately, I was a good candidate for the PRK procedure. Just like before, the staff was incredibly friendly, informative, thorough and walked me through every step of the process, from what to expect during recovery to the results I could anticipate. For the second procedure, I had to space out each eye, but I'm thrilled to have my sharp vision back. Both of my parents and several friends have also had LASIK at Coleman, and everyone has had a fantastic experience. I would absolutely recommend Coleman Vision to anyone considering LASIK, they are 5 stars in every aspect!

I got Lasik about 6 months ago and have been experiencing dry eyes since the surgery. I didn't…read morethink my eyes would get better, but I went back to Dr. Coleman and he is working with me to try and get my eyes making the right amount of tears again.

I recommend Dr. Sanchez and Southwest Eyecare with no reservations…read more From my initial consultation for cataract surgery through post-op checkups, I had full confidence in this practice. Dr. Sanchez thoroughly explained my diagnosis, walked me through the surgical procedure step by step, and answered every question with patience and clarity. The surgery results exceeded my expectations. Not only has my vision improved dramatically (I not longer need corrective eyeglasses), but the entire experience was handled with professionalism, expertise, and care. Dr. Sanchez combines exceptional surgical skill with compassion. Additionally, the staff at Southwest Eyecare are professional, and knowledgable. If you are looking for a highly skilled eye surgeon for your cataract surgery, and a medical practice to care for your vision, I wholeheartedly recommend Dr. Sanchez and Southwest Eyecare.

A horrible experience. My mother needed surgery, and they made her visit her primary care physician…read morethree times just to obtain a clinical note; each time she went, they told her that the document she had brought was not the correct one--even after she had provided her complete medical history. I consider the level of professionalism displayed by these individuals to be mediocre.

Based on one initial visit …read more.. It took 3 months to get in to see Dr. Adams and I waited patiently. His practice seems to be quite busy but my impression all around was good. I arrived early, completed my medical history, and was directly escorted to an exam room. A tech did initial tests while audio transcribing results = efficiency. My eyes were dilated and I was asked to wait for the doc. He popped in after a few minutes to say "sorry for the wait, I will be with you shortly". That was considerate. His exam was a bit brief but he confirmed that I need cataract surgery. He provided me with some literature to read and provided a recommendation to another DO for a surgery consult. He even asked the receptionist to call and make the appt for me. My appt is in 1 week. My only slight disappointment was learning from Dr. Adams that he no longer does cataract surgery himself. I will consider Dr. Adams for future eye exams.

Dr. Adams and his amazing staff recently saved us from nights of worry and sleeplessness. They were…read moreAMAZING at getting us quick help, for our 4yr old son. Dr. Adams offered his years of expertise, bedside manner, and full suite of tools/toys... toward ensuring he was okay. Even 2x checking areas of serious concern through more than 1 method. All so we could walk away without worry. THANK YOU!!! Dr.Adams & your kind/very-friendly staff :) Really. You're a gift to this world, much appreciated.

Dr. Melendez was knowledgeable during my consultation. Unfortunately, the office staff and billing…read moreteam need better training. They submitted a bill to my insurance for the "free" consultation, even though no billable treatment or eye care services were provided. I had planned to schedule a $16,000 procedure with this practice. However, after repeatedly trying to resolve the erroneous charge, they finally agreed to waive it--only to continue sending me bills for the free consultation. If they cannot manage something as simple as honoring a free consultation, I cannot trust them with a $16,000 procedure. As a result, they have lost a patient.

Nothing short of a miracle! Wonderful Dr. Melendez was able to see me quickly and replace the…read morelenses in both eyes within 2 weeks! My vision is a bit better than 20/20 now! The Toric lens in my left eye ( which had significant astigmatism ) is even allowing me to read and type on my iPhone without readers which we did not expect ( and may be unique in my case ) even though it is set for distance which is 20/20! Surgery was quick and painless, Doctor and staff are patient, funny and clearly explained all options and fully answered all my multiple questions. I really lost all vision this year due to cataracts but had been wearing progressive lenses for 40 years and my vision now is better than it was with glasses ! Total cutting edge technology, very comfortable facility, amazing results- wish I could give 6 stars!

Dr. Melendez has been treating me for several years. Recently, he performed lens replacement on…read moreboth eyes (cataracts) with better than anticipated results. His surgical and patient interaction skills are over the top. My friends at the golf course are amazed (as am I) that I can now see a golf ball 280 yards from the tee box without the need for prescription glasses. I can recommend him as an ophthalmologist without hesitation.

Service was decent, but two complaints. 1 - They misstated the cost after insurance, I had to pay…read moresubstantially more. 2 - Most significantly, they performed various tests, including dilation and others that severely affected my vision for a day. They did not advise of the expected loss of vision and unsafely released me to drive home during rush hour, unable to see street signs, lines in the road and even traffic signals. Almost wrecked a couple of times.

This place has a horrible customer service. I waited over…read moresix months to finally schedule an appointment for an eye exam on November 1, at 9:20. They texted me 2 hours before the appointment to informe me they had canceled due to Doctor Hanrahan not coming to work that day and had to reschedule. I got rescheduled for November 11 at 16:20. I arrived at 16:18 and the reception had two people ahead of me she spend 15 minutes to attend them by the time she attended me she said since it was past 16:20 I would have to reschedule. Obviously I will not. The hell with them!!!

sick employees are not required to wear mask, how irresponsible of a medical facility dealing with…read more95% elderly patient. shame on them!!!!!!!

Asked for the Harper location, given the Eubank location, went to the wrong location. My first…read moreappointment was cancelled the day of, which I understand, but now in a location where parking is horrendous! I was late for my appointment cause I was at the wrong location and wasn't informed...

As a Certified Ophthalmic Technician myself, I can say I would give 5 stars if Eye Associates of…read moreNew Mexico were to hire Certified Ophthalmic assistants or technicians. They don't. The "medical staff" are clerks. One such person was seen, by me, wiping the slit lamp chin rest and tonometer tip with the same dirty prep pad.

Upon our latest visit, we've seen marked improvements to service, attitude, efficiency, kindness…read moreand patience. It was impressive. We waited only 15 minutes before a wonderful, professional intake technician, Mary, took us into a room for assessment. Dr. Anderson was extremely pleasant, relatable, and thorough. It was certainly our best visit yet over these last 5 years. I hope this trend continues. Services offered range from refractions to retina and other major eye surgery and injection treatments. I'm happy to recommend this health institution now.

PCLI was a very good experience from start to finish for my cataract surgeries…read more Welcoming warm front office staff, technicians and Doctors. Highly recommend!

Surgery was successful, but I was not informed that I would no longer have reading vision without…read morepaying for a more expensive lens (reading vision had never been a problem for me) until 3 weeks after surgery when I commented that I was waiting to be able to read with my right eye. When I learned this after the fact and expressed my frustration that it was unfair that I was not properly informed prior to my surgery, the attending doctor apologized, not for their poor care, but because it is unfair to have cataracts in your 40's. She kept touching my leg during our convo, too, which made me very uncomfortable. But don't worry, she assured me I can have the surgery all over again to correct my issue or I can just use reading glasses for the rest of my life for my singular bum eye. The unfettered gall. Will not return, would not recommend.

It's been a couple years since my last appointment here. I had a change in insurance and when I…read morebooked the appointment over a month ago I mentioned on the phone that it would be through Medicaid. I made sure before calling on the site for the vision coverage that they were covered. On there it clearly has them listed. Anyways I got the appointment scheduled. When I arrived on time today I was told that they don't accept the medic aid vision insurance. I'm very disappointed that they did not inform me of this when I set up the appointment nor prior to the appointment. It was very unprofessional. I don't appreciate my time and gas being wasted like that. I definitely will not be returning after that experience.

I was completely blown away today when I called and the receptionist told me that I would need a…read morereferral from a current patient at this doctors office. I am a brand new resident here in Albuquerque and how would I know of someone that goes to this optometrist? I used Yelp because I really had nowhere else to turn. She said that they are not taking new patients because they're booking so far out in advance. I'm completely used to that with my prior optometrist. Very interesting how they conduct their business and qualifying people here in Albuquerque.