I called the office to find out if the Doctor does diabetic eye exams. They don't. But the…read morereceptionist was kind enough to HIGHLY recommend another place that does do diabetic eye exams, and she gave me the phone number. In a day and age when everyone is SO busy and customer service is pretty much a thing of the past, Dr. Coleman's office and receptionist is wonderful.

I first came to Coleman Vision in 2006 for LASIK surgery, and it turned out to be one of the best…read moreinvestments I've ever made. My vision was terrible, but the day after my procedure, I was already seeing better than 20/20. After about 15 years, my vision began to decline again. I remembered that they offered a future enhancement if needed, so I returned in 2024. Fortunately, I was a good candidate for the PRK procedure. Just like before, the staff was incredibly friendly, informative, thorough and walked me through every step of the process, from what to expect during recovery to the results I could anticipate. For the second procedure, I had to space out each eye, but I'm thrilled to have my sharp vision back. Both of my parents and several friends have also had LASIK at Coleman, and everyone has had a fantastic experience. I would absolutely recommend Coleman Vision to anyone considering LASIK, they are 5 stars in every aspect!

Had cataract surgery a few years ago with Dr Melendez. They will not be the most affordable, but…read morethe expertise and most up to date equipment will give you the best outcome you can get in ABQ. Also, the sedation is much better experience than the other eye surgery facilities

Dr. Melendez was knowledgeable during my consultation. Unfortunately, the office staff and billing…read moreteam need better training. They submitted a bill to my insurance for the "free" consultation, even though no billable treatment or eye care services were provided. I had planned to schedule a $16,000 procedure with this practice. However, after repeatedly trying to resolve the erroneous charge, they finally agreed to waive it--only to continue sending me bills for the free consultation. If they cannot manage something as simple as honoring a free consultation, I cannot trust them with a $16,000 procedure. As a result, they have lost a patient.

I recommend Dr. Sanchez and Southwest Eyecare with no reservations…read more From my initial consultation for cataract surgery through post-op checkups, I had full confidence in this practice. Dr. Sanchez thoroughly explained my diagnosis, walked me through the surgical procedure step by step, and answered every question with patience and clarity. The surgery results exceeded my expectations. Not only has my vision improved dramatically (I not longer need corrective eyeglasses), but the entire experience was handled with professionalism, expertise, and care. Dr. Sanchez combines exceptional surgical skill with compassion. Additionally, the staff at Southwest Eyecare are professional, and knowledgable. If you are looking for a highly skilled eye surgeon for your cataract surgery, and a medical practice to care for your vision, I wholeheartedly recommend Dr. Sanchez and Southwest Eyecare.

A horrible experience. My mother needed surgery, and they made her visit her primary care physician…read morethree times just to obtain a clinical note; each time she went, they told her that the document she had brought was not the correct one--even after she had provided her complete medical history. I consider the level of professionalism displayed by these individuals to be mediocre.

Dr. Melendez has been treating me for several years. Recently, he performed lens replacement on…read moreboth eyes (cataracts) with better than anticipated results. His surgical and patient interaction skills are over the top. My friends at the golf course are amazed (as am I) that I can now see a golf ball 280 yards from the tee box without the need for prescription glasses. I can recommend him as an ophthalmologist without hesitation.

It's been a couple years since my last appointment here. I had a change in insurance and when I…read morebooked the appointment over a month ago I mentioned on the phone that it would be through Medicaid. I made sure before calling on the site for the vision coverage that they were covered. On there it clearly has them listed. Anyways I got the appointment scheduled. When I arrived on time today I was told that they don't accept the medic aid vision insurance. I'm very disappointed that they did not inform me of this when I set up the appointment nor prior to the appointment. It was very unprofessional. I don't appreciate my time and gas being wasted like that. I definitely will not be returning after that experience.

AMAZING doctor and wonderful staff. Super accommodating and friendly. Husband went here a few years…read moreback when he got a sliver of metal in his eye welding. He had always remembered the doctor so we went back for our son to get his eyes checked and it was quick and easy! Definitely recommend.

Based on one initial visit …read more.. It took 3 months to get in to see Dr. Adams and I waited patiently. His practice seems to be quite busy but my impression all around was good. I arrived early, completed my medical history, and was directly escorted to an exam room. A tech did initial tests while audio transcribing results = efficiency. My eyes were dilated and I was asked to wait for the doc. He popped in after a few minutes to say "sorry for the wait, I will be with you shortly". That was considerate. His exam was a bit brief but he confirmed that I need cataract surgery. He provided me with some literature to read and provided a recommendation to another DO for a surgery consult. He even asked the receptionist to call and make the appt for me. My appt is in 1 week. My only slight disappointment was learning from Dr. Adams that he no longer does cataract surgery himself. I will consider Dr. Adams for future eye exams.

This guy is slow and appointments take forever. He doesn't go in order as patients arrive. We spent…read more40 minutes waiting on him after having an appointment

As a Certified Ophthalmic Technician myself, I can say I would give 5 stars if Eye Associates of…read moreNew Mexico were to hire Certified Ophthalmic assistants or technicians. They don't. The "medical staff" are clerks. One such person was seen, by me, wiping the slit lamp chin rest and tonometer tip with the same dirty prep pad.

I had my first appointment w/Eye Asso yesterday. From the moment I walked in, every team member was…read morehelpful, patient, kind, focused and efficient. From Jezica who checked me in, Draven who did all the preliminary tests, Olivia who preppped me for Dr Armentrout, to Sadie who checked me out, and called me back today to get me scheduled in Santa Fe (where I live) in a timely manner, everyone was caring and helpful. My longest wait was to see the doctor, but Draven updated me as to place in the cue, and the wait was maybe 20min with multiple people ahead of me. Dr Armentrout took the time to show and explain everything to me, including the diagnosis, ongoing treatment plans, and what to expect going forward with treatment. And I'm taking the time to write this review because the reviews I saw, might have discouraged me from following through here if I'd seen them earlier. Luckily I had not. Because I received excellent, knowledgeable, considerate care from the moment I entered right up to scheduling my next appointment at EA SF. Thank you to everyone at EA ABQ, you were great!!!

They overbook appointments, and then when you try after an hour of waiting to reschedule, they…read moreinform you that the doctor is booked and that you'll have to the scheduler who was conveniently no where to be found. The appointment was at 9 am and at about 10:10 still hadn't been called. They claimed they were short of staff, however, that is not my problem. It's a huge operation that employees hundreds of people. There is absolutely no reason to wait for an hour for an appointment that was set three weeks ago. This particular office could do a lot more to get it together.

Only come here if you want to wait HOURS past your scheduled appointment. This is the THIRD time we…read morewere left waiting. Four hours. FOUR. HOURS. And we got blamed because they didn't call our name loud enough. Awesome. Way to be accountable.

sick employees are not required to wear mask, how irresponsible of a medical facility dealing with…read more95% elderly patient. shame on them!!!!!!!

Avoid this place like the plague! I had an eye exam and took my prescription elsewhere for glasses…read more I got my glasses based off what my prescription from this place gave me. I could not see at all. Made another appointment for an eye exam and the prescription from Eye Associates was not in any way even close to what I need. ​This place is crooked...

I have not had my procedure yet because it has now been rescheduled twice…read more I called the national call center to confirm the appointment for my procedure. I had been told by the call center that I needed an additional consultation because the initial consultation did not include dilation. (Side note: Having a national call center is VERY messy and disorganized, and it should be easier to simply call the office directly. This was my first annoyance.) I then asked to speak directly with someone at the Albuquerque office, who confirmed for me that I did NOT need a second consultation, and he proceeded to schedule me for my procedure. I asked multiple times if this was in fact for my procedure and not a consultation. He assured me that yes, I would be having my procedure. I was called the day before telling me the surgeon had "scheduling conflicts". I was rescheduled for a week later (today). I arrive today and am told by the receptionist that I am scheduled for a consultation and that the surgeon is not in today, even though she is able to read the notes left by the other gentleman that originally scheduled me - notes that emphasize that I had called to confirm that this appointment would be my PROCEDURE, not consultation. I am now rescheduled for two weeks from now. I wish I could come in sooner, but I cannot move around my schedule AGAIN to accommodate their limited availability to be able to come in next week. I was so excited for today. Altogether I am so disappointed, and this experience has left an incredibly bad impression. It is beyond frustrating to have cleared my schedule for this procedure TWICE now already. I am very lucky that my job affords some flexibility, but had I been in my previous position, this would have been two days in which I would have requested PTO and been deducted those hours because of this office's inability to just double check their scheduling. I do not want to go through the hassle of another consultation elsewhere but I am very, very reluctant to keep my appointment with this office. I will be looking into other options and will not recommend this office to anyone.

Currently at my appointment for a consult and as of right now I've been waiting here for over 40…read moremins when I had an appointment scheduled. My first impression of this place is now they are slow and fall behind schedule with their patients. I will write another update soon after the appt to see if the wait was worth it, but as of right now I am annoyed. Also the TV is pretty glitchy...