Horrible. Truly. Better off going to ER. That's where we ended up after calling ahead and hearing…read morean answering machine saying they were open just with other patients. Mind you it was on a Tuesday at 2:30 when we arrived. Why is this important? Because it clearly states on the door their hours and that they are open from 1:30 onwards other than Wednesdays. Part of supplying care is letting people know you can't.

Was recovering from the flu and had strep throat incoming. All the usual Urgent Cares were booked…read moreout two-three days or closed; found Dr. Rosen's office by chance and figured I'd see if he was open. Walked in, seen, problem addressed and on my way in probably 30-45 minutes. No nonsense, no endless forms and waiting and computer printouts, just a doctor doing doctor stuff. He's a lifesaver.

I would not recommend going here. I came here for an urgent prescription that I needed and was told…read moreby my PCP that I could get from an urgent care. The medical assistant, Lori, was initially very friendly, but when I told her why I had come to the urgent care, her mannerism changed at the drop of a pin. She was extremely rude, using a condescending and hostile tone to tell me that this was not an urgent matter, that they could not help me, and that I had been misinformed. While I understand that they could not provide this service and appreciate that information. This could have and should have been communicated in a much more courteous manner.

You guys! These woman are superheros!…read more Visiting from California and my daughter slapped a cactus at The Hyatt down the street. So grateful they would take us as the last patient on a Friday night before closing! Our nurse practitioner was so sweet and understanding and waiting for my daughter to feel more comfortable. Angels! We highly recommend them and appreciate Banner Urgent care!

This is how I wish all Urgent Care centers would work!…read more If you go to urgent care, you know you are going to have to wait. Your hope is that you'll wait less than in an Emergency Room. The check in process was smooth and credible. I loved that I could see the waiting list myself in the app, so I had an idea how much longer I might have to wait. It took a few moments, and some attention to set it up, but there were no snags. Being able to fill in my check in paperwork in the car and review it at my own pace was exactly what I've always hoped for! They allowed me to wait in my car until my time was called. All I had to do is give them a number where they could text me. I worried that I might have issues with billing since I am away from home in another state. No problem. The helpful and professional staff worked it out without difficulty. The wait time turned out to be about what I expected (and what was predicted in the app). My NP was professional, credible, and gave me helpful answers I could not get from providers in my previous visits to other centers at home. I was out quickly and feeling more confident, now that I knew what to expect and what I should do. I really wish all Urgent Care centers ran this way!

EXTREMELY RUDE FRONT SERVICE. I walked in and asked how long the wait time was and the front desk…read morelady ROLLED HER EYES at me then said there's only one person. I then asked her if it'll be around 30 minutes to wait and she repeated what she had said before, like a rude robot. After i signed in she asked what pharmacy i wanted on file and i told her the exact address and she then asked for the crossroads. Not sure why that was necessary, it felt like she was belittling me for not knowing the crossroads. She couldn't find it on her computer because she thought i said walgreens but i very clearly said walmart, yet i still apologized even though she was wrong. After that she was asking more questions about my insurance and was being EXTREMELY RUDE about it. I passed my phone to her as i was on speaker with my insurance provider and i grabbed my phone and she had the AUDACITY to say I was being rude by pulling my phone away from her. Sorry i took back my own property. I then just sat CRYING and waiting to get the service i paid for. As someone with depression and anxiety I was not ready to be treaded so impolitely. I will NEVER come back here again. This is severely irresponsible, if someone came in for suicidal thoughts or depression i can see this interaction being FATAL.

Called and asked it they had medical doctors there. They said yes. I was seen by a physician's…read moreassistant not a medical doctor. Would have never went if they told the truth. I had foot pain. The PA had poor diagnostic skills, his diagnosis was Foot Pain. Duh. I went and got a massage a few days later and the massage therapist noted fluid by the ankle of my foot. The PA did not notice it, nor did he take time to look. Do not go to this urgent care. You are nothing but a Customer there not a patient. A true waste of time.

Great care. Easy to get in quickly. Recommend this place if in the area. Friendly atmosphere and…read moreclean

Dr. Miller is truly incredible! She is dedicated and never gives up until she finds the root cause…read more She's one of the most knowledgeable and kindest people I've ever met, always so personable. Thanks to her, my life has changed--she also treated my aunt and cousin, helping my aunt regain her sight and making a huge difference for my cousin. I honestly can't recommend her enough, along withHer wonderful practice really feels like a warm and inviting space! The entire team is truly fantastic. The woman who runs the front office is always so welcoming, kind, and warm--she makes everyone feel at home. The office itself is relaxing and beautiful, creating such a pleasant environment. I genuinely can't imagine my life without Dr. Miller and Holistic Urgent Care. They truly are a treasure!

Don't expect any in network insurance coverage. It was closeby so thought I'd try it for some…read morestitches I needed on a finger laceration.

This is an overdue 5+ review for Dr. Windsor. We were visiting from out of town during spring break…read moreand needed medical help. We kept hesitating to call, hoping the symptoms would subside, but finally reached out and left a message that evening. To our surprise, Dr. Windsor kindly texted back after she was off for the day, asking how she could help. Through just a few messages, she correctly diagnosed the issue and urged us to head to the ER sooner rather than later. She was not only professional but also incredibly kind and reassuring. Her advice was 100% accurate and truly spared us what could have been a very difficult night. If you're needing medical attention, don't hesitate--Dr. Windsor is exactly who you want on your side when you need care the most.

Even though I did not use them. They did respond back to me for a service call. It's good to know…read morethat a house doctor can come to your home.

I had a follow-up appointment at One Medical regarding perimenopause care after previously seeing…read moreDr. Shin Jung Yoon. My appointment was scheduled for 1:00pm; I arrived at 1:01 and was brought back at 1:07. During the visit, I clearly explained the two main reasons I was there and where I hoped to focus. However, much of the appointment was spent revisiting prior lab work, which I was told was not valid due to timing and fasting issues. When asked about the prescribed medication, I shared that it was causing cramping and not providing the intended benefit. Despite this, the recommendation was to continue the same course of treatment with minor adjustments. I expressed that I did not agree and was hoping to discuss alternative options. At approximately 1:32, I was told my appointment time was over and that I could discontinue the medication if I chose, review materials later, and return for another visit. When I shared that I did not feel the visit had been helpful, I was told that I was being "mean," which I found inappropriate and unprofessional. I left the appointment feeling dismissed, unsupported, and discouraged. Patients seeking care--especially for complex and often frustrating conditions like perimenopause--deserve to feel heard, respected, and partnered with in their treatment decisions.

I want to give a shout recognition to the amazing provider Cheri Debaca, she treat me with tender…read moreloving care. This year is being so rough for me as I had to deal with many health issues and Cheri has been so great listening to my concerns, helping me with referrals and my health care needs. Thank you for your amazing service. You make a huge impact in the medical field by helping others with so much passion.

The type and quality of care here is second to none! This clinic cares about those whom they see…read moreand also follow up after visits. I've been there many times due to their excellent care. I take my family members there too. Always got the best of advice at University Health Walk-In Clinic.

I called and the guy who answered was rude. He said text your insurance info to this phone…read morenumber. What are you on your cell phone taking calls for people that want medical care??? Then he hangs up like he really doesn't to talk to you. I foolishly sent my info anyway. Then he calls me and says you have to pay 160 out of pocket for visits with this insurance. I said ok what are your hours he told me and i said bye but he hung up before i even got the words out. I would never spend a penny with these people because of him.

Terrible place to be!!! Unattended staffs on top of…read moreattitudes!!! Alert sounds doesn't alert anyone. When I walked into nurse station, everyone was eating and chatting! Like restaurant.

I want here for chronic migraines. My neurologist was Daniel Smoots. He asked many questions, was…read moreextremely attentive, allowed me time to explain everything relavent, gave me many treatment options he explained great especially when I asked for more detail, and was very helpful in getting referrals and medication I needed. It was also very easy to contact him via the honorhealth website when I needed to change the location for my MRI. I arrived late because of something entirely out of my control, and I was so worried I wouldn't be able to get seen. Despite my stress the office staff were helpful and got me in anyways.

Quick, easy, and convenient experience. There was no wait time, and the entire process was…read moreefficient from start to finish. The staff was friendly, professional, and personable, and the facility was clean and well-maintained. The doctor was attentive, helpful, and took the time to address my concerns. Overall, an excellent urgent care experience.

The diagnosis that was done on my husband's swollen finger…read more(that was obviously infected) right index finger was accurate; however, the antibiotic prescribed was wrong, completely ineffective; causing more pain and swelling. Against, my advice he clearly wasted OUR time and money going to this clinic for treatment. He ended up at a hospital wound care clinic, where he received adequate ABX treatment, and now his finger has healed and it feels fine! The staff and office environment was nice, but I cannot recommend this clinic.