When I realized my tags expired in a couple of days I, along with half of Nashville, went to the inspection station near the fairgrounds. Lines were onto the street and I decided I'd go to another one after checking www.nashvillevip.org (the Vehicle Inspection Program website) for estimated wait times it said this particular station was in the 12 minutes range. Wandered over, inspected, in and out and ordered replacement stickers at the place all in about 17 minutes. Cleanest inspection station I've been at as well, and seemed pretty fast paced in comparison. read more

Opus Inspections - Departments of Motor Vehicles Near Me - Nashville, Tennessee

Worst trip for emissions testing ever. They had 3 lanes open. In 1 lane they had 2 people inspecting simultaneously & moving rapidly In another someone moving so slowly they inspected 1 car to the other lane passing 4. Was almost a wreck or fight in the wait line as cars tried to switch to middle lane. read more

This is the only inspection location I've used since moving to Nashville. First time I came I thought ok here goes 4 hours. I was done in under 10 minutes and the employees were all helpful & patient - this was my first time ever. I come back every year since and never been here longer than 30 minutes and that's with a line of 6 in front of me. They move pretty quick and efficient. The employees are always friendly & kind. I'm still not sure why I pay $9 bucks for this every year - but I'm glad it's not a time consuming painful process. read more

If zero stars was an option, that would be this review. Arrived at 11am to transfer a license from NC to TN. Six hours later, hungry, irritated and disgusted we finally were served. We were not an isolated case. The majority of people sitting around us waited as long or longer. The location is severely understaffed as there are 16 counters but only six were operational with two of six being for test takers. A sad representation for the TN govt. read more

Opus Inspections - A reason for long wait times... Where are the employees - Departments of Motor Vehicles Near Me - Nashville, Tennessee

On a Tuesday afternoon around 2:30p...total wait time and test 12 mins! Last year was about the same time. Awesome! The employee who did mine was super friendly and genuinely nice as well. read more

Opus Inspections - Sign while waiting - Departments of Motor Vehicles Near Me - Nashville, Tennessee

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I was there on Saturday 5/11/19 around 10am and there was no wait at all. I drove right in and the sweet woman helped me. She was very friendly and was very efficient. She was quite personable too, which I enjoyed. I would definitely come back as well as recommend this place! read more

Need to be friendlier. Smile more and be a people person. They do there job but they act like you are bunch of cattle. read more

Opus Inspections - Metro MARTA - Departments of Motor Vehicles Near Me - Nashville, Tennessee

I've been waiting for hours and the first few people were fantastic but this is the most unacceptable situation I've ever been in. I just need to take new photo for a renewal. I've been waiting for 2.5 hours. The only person who was taking care of this just left. I also watched him take a personal phone call. At least he walked away AFTER he answered the call. This is ridiculous. I still don't have my new license and I'm contemplating just leaving. read more

I cannot express to you how amazing Diane at the Cool Springs/Franklin location is. She literally made my entire month - nobody at the emissions has been able to get my car to read but Diane did it!!! This problem has caused me so much stress and I really really wish I could make you realize in writing how excellent she is and how much I appreciate what she did for me. PLEASE recognize Diane because she is truly A++++++++. Her consideration for me was so sweet when she realized how happy and relieved I was that I had that smiley face on the paper she handed me......and I couldn't thank her enough. read more

I got there at 8am and there were only two people in line. The guys were efficient and courteous. I was in and out very quickly. I highly recommend this location! read more

After 2 weeks of no calls from Opus claims department. I contacted the DM, within 30 minutes I received a call from claims with lots of apologies. Finally the gentleman makes it out to my place of work on 1/19/2016. Now do not forget this process started on 1/4/2016. I was greeted with no eye contact and a weak handshake with lots of uh, uh I am not at liberty to discuss anything with you. The gentleman snapped a couple of pictures, mumbled you will hear something later from my department, turned and walked away without a weak handshake got in his van and was gone. I was left with the feeling of I had just gotten violated and didn't even get a reach around. Kind of makes me wonder what the Department of Motor Vehicles and Opus is about. I would have to say just another way to waste taxpayers hard earned money. I am now just sitting in limbo. I guess I will just wipe the Vaseline off and go get the rip fixed in the seat. read more