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    Services - OR Cooling

    HVAC system maintenance

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    1 year ago

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    Imperial Valley Air Conditioning

    Imperial Valley Air Conditioning

    5.0
    (9 reviews)

    My wife and I had left town for a few days with my dad staying over to watch our kids. About…read morehalfway to our destination, I got a call from my dad that our air conditioner was not working and it was getting pretty warm in the house. This was mid-May, and daily temps were up into the 90's . So, I reached out to IV Air and asked if they could come out and troubleshoot. Eric and Alex came out quickly within an hour or so and got to it. That led to the call you don't want to get, that the unit was in trouble and more specifically that it would need a new compressor. I had kinda been thinking was going to happen at some point soon due to the unit's age. Sure, I could have spent $1500 on a new compressor and had it working, but probably not for long. Eric recommended that due to refrigerant change and unit age to consider replacing the unit itself, it would be a much smarter long term investment and would likely reduce my power bill by installing a more efficient unit. Well, we did decide to move forward with that luckily equipment was available so these guys went and picked it up. I gotta say that the process was handled so professionally and was done so quickly that when I arrived back home everything had been completed. AC was on and running and the house was cool, the kids (and us) were happy! Remember, as I mentioned before, I was out of town the entire time this happened....so it was a real blessing to know that there are still guys that run companies out there such as these two who take care of business and are trustworthy, skilled, competent and easy to work with. I highly recommend IV Air to anyone looking for a top-notch air conditioning contractor here in the Imperial Valley.

    I am SO pleased with the excellent service that I have received from I. V. A/C . They came out on…read morethe same day I called and repaired my mother's A/C immediately and thoroughly cleaned everything to perfection. The knowledge of Eric and his staff is so Impressive, explaining every detail about our Air conditioner and its functions. It is refreshingly valuable to have a reliable, kind, expedient, affordable, honest & intelligent professional company. I wish every business owner & employees were as Incredibly awesome," like Imperial Vally Air Conditioning." A BIG Thank you to Eric, and all of his staff ...Everyone that works there is super savvy. Cora Levine

    IV Pro Handyman

    IV Pro Handyman

    3.7
    (6 reviews)

    I hired this company to repair automatic doors for a department store project. On May 29, I paid a…read more$1,200 deposit for parts and also paid $175 for the service visit. After receiving the deposit, I repeatedly asked for updates regarding the parts order and an expected start date. For more than a week, I was told that the distributor had not responded, that part information was still being verified, and that there was no confirmed date for delivery or installation. Because I have contractual obligations to my client and could not obtain a clear timeline for the project, I decided to cancel the work and hire another contractor. After I canceled, I was informed that I would be charged an additional $380 for a second visit and a cancellation fee. These charges were never disclosed to me beforehand, and I was not provided with any written agreement explaining cancellation fees or additional service charges beyond the original visit fee. My experience was frustrating because of the lack of communication, the absence of a clear project schedule, and the unexpected charges that appeared only after I decided to cancel. I encourage future customers to obtain all terms, timelines, and cancellation policies in writing before making a deposit.

    Mike was very thorough in finding out the issue with my ice maker. He was honest in telling me what…read morehe was doing and why, and was able to fix it. Now we have ice and are so happy! Thank you Mike!!

    OR Cooling - hvac - Updated July 2026

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