I can't say enough good things about my experience with Bradford remodels. They were able to…read morecomplete my project well before the timeline. They were very attentive and had great communication throughout the process and listened to what I wanted and made my vision a reality. I'm so happy I chose them. Ask for Marlon for your project manager. You'll be glad you did !!!

Like another reviewer stated, they just didn't follow up. I…read morehad asked for planning and quoting for a basement finishing. Originally got a fast reply via phone, set up an appointment, and had someone come out and take a look at the basement. He was friendly and seemed to be interested and capable. He said he would go back and work out a floor plan and pricing estimates for what we had discussed. He did let me know that they were behind on some projects, and we discussed that it was not an immediate need, but he said he would get back to me in about 2 weeks. 3 weeks passed and I reached back out. The person I called said he could see that it was being worked out and to just give it some more time. It's now been 7 months, and have given up believing I might eventually get a quote.

We were referred to Tristate Maintenance Group for restoration work after some water damage. They…read morewere kind enough to show up promptly to our home for an estimate, but told us it would take a week to receive it. Two weeks later, I had to follow up with Robert Philbeck, who then sent us an outrageous $8K quote. The scope of work was extremely simple: patch up some drywall and reset a cabinet. For comparison, multiple other contractors reviewed the same scope and estimated less than $2K for everything. What made the experience even more frustrating was the two-week delay, wasting valuable time only to receive an unreasonable proposal. Maybe they're better suited for larger commercial projects, but based on our experience, I wouldn't recommend them for residential work.

I want this to be a fair review because TSMG has great people and does quality work -- the…read morecompleted portions of our project were done with great craftsmanship. There was a communication issue mid-project that caused some confusion around budgeting, which made it hard for me to move forward confidently. Once escalated to Robert, his team helped clarify things and gave me a number I knew was correct. I believe if I had gone to Robert sooner, we would have finished the project by now and this would be a 5-star review. I'm confident that TSMG does not have this issue often, but it did happen to me, and once they realized that, they offered a gift card for my frustration. While I appreciated the gesture, at that moment I felt that it was not a reflection of the inconvenience I had experienced. In the end, they were helpful in closing out the project and processing a refund for the noncompleted work.

I have never done business with this company. However, their place of business is right at the…read morecorner of the subdivision of where I live. I take care of our front entrance. I work long and hard hours cutting the grass, picking up the trash, raking up the leaves. They use a landscaping company that I noticed used their blowers to blow all their leaves off of their property onto our neighborhood property. My husband went to their door and mentioned it to them. The young woman there shut the door on my husband after he addressed the issue. She did not care whatsoever about it. Who would want to use a company like that that has employees who are rude and disrespectful? The Scriptures have been fulfilled 2 Timothy 3:1-5. I'm very disappointed that we have neighbors like that.

I got a 44x16ft new deck with all gravel undeneath and 8ft new fence with this company. This was a…read moreproject that my husband and I had dreamed of doing for a long time and had to do many sacrifices in order to position ourselves to afford it. Thus, it was of most crucial that we chose someone very trust worthy with our huge life time investment. It was a long process because it required knocking down everything I had and building everything from scratch. Because my project was large, I actually got quotes from many GCs around my area but I went with redemption in big part because of their prices. They were not the cheapest nor were they the most expensive either. But everytime my husband and I would specifically calculate a price for anything and ask them about their price, they would be right along the line range of what we we had calculated to be a respectful price. That always led me to think that they are very professional as well because obviously they are in business to make a profit but also to be fair to their customers. That was very important to me to be able to work with a company that thinks about their customers, their workers and their bottom line all at the same-time. I also felt that their payment terms aligned with ok materials are purchased they are at your house, first payment is due this day etc meaning they ask for payment when you can see where your funds are going and that allowed me to built trust throughout which is key for us when doing large projects. I also learned a lot from this project that is important to give your opinion often during the whole process. For example, I wanted my doors installed one way and once some of it was built, I realized that I need to tell the workers hey wait a minute, I actually think it looks better this way, lets change this or that before we go further. Communication is key when someone is working at your house for months, you cant just sit there and expect everyone to read your mind and ask to change things once is all finished. I felt I was able to communicate with everyone well and the workers knew very well exactly what we liked or didn't like all the time because we were always following the process. Each day that the workers finished their day, my husband and I will review how things looked and ask ourselves is this how we imagined it in our dreams? We were well aware that things may look different once installed or built but wanted to make sure that we catch anything we could potentionally not like later within a reasonable time to make adjustments. They were always very accomodating to us ofcourse within resonable expectations and within budget. I also felt that there were many times we would ask for things that were not initially quoted and they would right away tell us the change in price before it was done and I appreciated that as well. My deck and fence were done in a very reasonable time, yes we did have some delays but they were outside both of our control. You cant go into a project thinking is going to be quick, everything takes times and a lot of patience is required in construction projects this large and we knew this very well from the begining. I really enjoyed working with this company as communicaton with workers and project managers was smooth and I felt that our opinions mattered. I would love to work with them again in future projects to keep building a home that our children can enjoy for generations to come !

Okay, so I called the number on a truck that I randomly saw by a stop light. The man who answered…read morewas very polite and answered my questions and set me up for a free estimate. He came to the house gave my husband and I a great presentation of the company and the work that they do and we felt very comfortable with him. We finished are basement and put laminate floors down. they did a really great job! They finished on time everything was neat and clean! You hear so many horrible stories about contractors but we have nothing to say but that we are very happy! Thanks Sal for being reliable and for doing a great job we will recommend you to everyone! Thanks again! Jane Grady

My original project was the guest bathroom. Having used ARJ remodeling a couple of years ago (See…read morereview from a couple of years ago Master Bathroom - amazing job!), I reached out to them again - added bonus, I know and trust the quality of the work. Quote was reasonable, I would supply the materials. Total gutting of the bathroom - Tom suggested a walk-in shower. Stayed on budget, work completed in a couple of days. The bathroom looks great! During the bathroom remodel, I inquired about the kitchen. Tom gave me two quotes. Went with the 2nd quote, which would remove a wall and add an island. Wow! What a transformation!! Went with all of Tom's recommendation, which included additional cabinets/crown molding to complete the look, recessed lighting, new sink, counter tops, floors and changing/adding electrical outlets. Really opens up the place. Friends and family all remark on the craftmanship and how amazing it looks. Kitchen was completed on time and within budget. Tom and his team are very professional. Easy to work with, hard working, knowledgeable - went above and beyond. Very satisfied with all of my rooms. Will definitely call them again with my next remodel.

I was asked to pick out tile, fixtures, and cabinets from a list of vendors. I had initially…read moreselected grey cabinets, but called the vendor back to change my preference to white. I used white cabinet samples to compare to the countertops during selection. The work was done quickly at first. Demo took a couple days with the owner and one worker. When it came time to install the cabinets, they had ordered the grey color cabinets. When I called the vendor to confirm my color choice, she informed me that ARJ had never placed an order with them. The cabinets (and presumably the tile as well) must have been ordered from some alternate vendor. ARJ fought with me to insist that the grey cabinets were fine and looked good. I had to insist that they install the cabinets that I selected. Because the shower pan installation didn't account for the lip of the shower bench, the bench installation was done by cutting a notch out of my doorframe to accommodate. When I insisted this be corrected, the bench was cut down smaller and the notch was filled with silicone caulk (which shrunk upon drying). The mosaic tile used for the shower pan floor and on the walls was uneven and poorly cut and installed. ARJ blamed this on defective tiles from the manufacturer and insisted that this could not be avoided. No spacers were used on the mosaic tile resulting in uneven and jagged lines. Tiles were chipped and cracked during installation. There was a film left from the grout which has stained the tile floors. The wall tile and shower tile are still covered with a film. The light fixtures that were installed were not even centered above the sinks, and when I asked to have this corrected, ARJ suggested just moving the mirror over (even though this would also be off-center with the sink). I asked ARJ for an itemized invoice for the cost of materials numerous times and they never provided one. I was charged over $5,000 for materials (tile, cabinets, and countertops - fixtures were purchased personally). When confronted with the issues, ARJ argued that the work was fine and that the damage to the tiles was hardly noticeable, especially if you stood back from the walls. I insisted on receiving an itemized invoice because I feel certain I was overcharged for the materials (including the tile that was damaged).

We couldn't be happier with our experience with Chestatee Kitchen and Bath! From the very…read morebeginning, Kimberly made the entire process feel easy and stress-free. She truly held our hands through every step, making sure we stayed on schedule and within our budget. Her kindness, attention to detail, and thoughtful planning gave us so much confidence. The CAD drawings were incredibly helpful and made us feel like she really understood our vision from day one, which set the project up for success. Billy was equally wonderful to work with. He noticed little things issues with our old layout and took the initiative to address them before the project was finished. That level of care and pride in the work really stood out. I even had to leave town while the remodel was underway, and I never once worried about leaving our home in their hands. The work continued exactly as planned, everything stayed on schedule, and I came home to a beautifully finished space. John did an excellent job with the tile work, and the cabinet and glass installers, and supporting team members were professional, respectful, and a pleasure to have in our home. It's clear Kimberly has built an outstanding team that genuinely cares about the quality of their work and their customers' experience. We absolutely love our new bathroom and are so grateful to everyone at Chestatee Kitchen and Bath. We wouldn't hesitate to recommend them, and we look forward to working with Kimberly, Billy, and the team again on future projects.

Kimberly Warren knows her stuff! I am looking at my new kitchen, amazed and completely satisfied…read more She listened and gave me lots of ideas and inspiration along the way. I will definitely recommend CKB to friends.

Heather and staff are clearly very talented. However, I felt that many times during our project…read morethere were long periods of time with no communication. In the middle of the project, she almost quit, stating her discomfort that I had stated a preference for furniture in a room she was doing. Install day was very mixed. There were may aspects that were beautifully done. However, there were many accessories that looked like they were thrown together at the last minute. This was especially problematic because they did not reflect my style, pillows were horribly scratchy and uncomfortable, and I had requested that I like things a bit minimalistic and it was over-accessorized in every corner. However, this would have been ok with me if we could have clarified what was wrong and it was fixed for the next project we planned on hiring them for. Instead, when we communicated about the things we wanted to return, she told me she was would no longer decorate for us. We had invested a lot in service hours, and she refused to compensate any of that, despite the fact that we were unsatisfied. In my opinion, it felt as if the whole thing was about making her happy and not us as the customers.

I have wanted to get a professional designer for years but was nervous about the cost, the process,…read more and how the rest of the family would feel about changing our living room around. But I finally made the leap this summer with Heather Fulkerson and I could not possibly be any happier with how our living room turned out. She won over my two toughest critics, my husband and my teenage daughter. Heather came over and together we talked about my hopes for the room and our needs as a busy family with two dogs and she immediately recognized how we could rearrange our existing furniture and TV to make our beautiful 2 story stacked stone fireplace the focal point in the room. When we first moved in 9 years ago we bought all our furniture at Havertys and used their free design service. (Dont get me wrong- I still like Havertys) But ultimately I felt what happened was they just sold us more Haverty's stuff but it was up to us to do the "designing". (which is not not my strong suit, haha). Here's the difference.... With Heather I felt she got to know us and our needs to create a room that is absolutely beautiful, reflects the soothing, relaxing space that you *want* to come home to and did it all while keeping our budget in mind. We needed contractors to come out on 2 different days, and they too were prompt, courteous and did a fantastic job. Then on "installation day" when we finally got the "reveal" I was thrilled. There were so many little details that pulled it all together. If you have never worked with a designer before but have been thinking about it , just know that Heather will work with your budget, explain the process, and create a beautiful space for you that your whole family will enjoy. I cannot even tell you how many "Wows" I've gotten on this room and how wonderful it is to come home to after a long day.