I had a good experience with this bus company on Saturday. The buses even came more often than I…read morefigured they would. I needed to get from Virginia Beach to Newport News. The bus was the cheapest option and a nice lady gave me a 1-week pass at the first bus stop, so it didn't cost anything. It was a smooth ride. The middle seat in the back didn't get hot like some buses. It was loud though. The bus drivers were nice and didn't mind questions. They helped me find the right bus connection and stop. The people riding the bus were friendly and normal. It was a pleasant ride and I'd do it again. There are bike racks on the front of the bus, so they might come in handy. Until there is a way to go from Norfolk to Hampton as a pedestrian this is one of your few options.

Of course I was left at the bus stop again because the bus drivers are not paying attention to the…read morepeople standing at the stop or they can't see or they're too busy talking running their mouth. Stop Granby and 38th smh Pembroke 10:40 But I see them leave people all the time and not give courtesy to others when they are lost. I watched a driver tell a man he can get off by 711 and Mt Trashmore and then left him and let him off at the next stop a mile and a half away smh. There's no accountability for drivers it's just a voicemail.

My first time taking Amtrak since the 90s and that was Michigan to Chicago…read more The station here is clean and there's plenty of seating. I had my e-ticket on my phone and only had to wait about 10-15 before boarding. I'm not sure if we were the first stop, but they told me exactly where to get on for coach and I had my choice of seats and there were empty seats all around me. I never had anyone next to me as people got off before my DC destination. The sign I posted states this station is moving this summer which only has a month left. Too bad. This station is convenient for my friend to get to from Hampton.

A small likable train station. Compared to other stations, it lacks a certain charm structurally…read more It is more utilitarian. Staff is friendly and very helpful. Lot is a good size but can fill up when a train arrives but empties pretty quickly after passengers are picked up. It is easy to miss as it is located back from the street.

I wish I could leave more than five stars here…read more Simply put - outstanding shuttle service and phenomenal little company. Kurt and his team were incredibly friendly and professional, and the quick pickups and drop offs were some of the best I've ever seen, beating out shuttle services I've experienced at 5-star resorts across the world. Not only is the service quick, the drivers are just solid, friendly people. It's amazing what a difference a personable driver makes in an otherwise routine experience. A truly great business!

BEST transportation service in the city!!! My family and I were staying at Kings Mill Resort and…read moregoing to Colonial Williamsburg and Busch Gardens. We had both Grandmothers, in scooters, and three children with us. Our driver, Kurt, made us feel so welcomed, and was so patient with us as we were getting on and off the bus. He made sure to drive us to all our locations, and gave us a guided tour along the way! Kurt also told us the local dining spots to eat at, and not one disappointed!!! When we had a bad time at Busch Gardens, Kurt told us to go to Jamestown, and we had the best time there! Meeting Kurt was the best thing to happen to my family on our vacation! It was because of him we really got to experience all Colonial Williamsburg had to offer!

We were there for the Neptune Festival. Hope, our Driver…read morewas wonderful, kind, patient, and made our experience an added delight !

I enjoyed riding the VB Wave. Purchasing tickets via the app was pretty easy and the rides were…read moresmooth. I docked a star because the schedule feels very inconsistent and there is no way to track when a trolley is coming. A daily route schedule or even a tracking feature on the app would make a lot of sense. It would also be best from an accessibility standpoint to eliminate unnecessary standing and waiting at the pick up spots. Speaking of which, the signage is pretty limited. The signs are not eye and maybe are hidden or covered by trees. Having a dedicated trolley lane makes it easier to indicate that you're waiting to be picked up but it was still unnecessarily difficult as first time riders to figure out where to stand. All of the drivers we encountered were pleasant and friendly, and the trolleys were clean with options for air conditioned seating or a fresh breeze if you sit towards the back. Great videos of the oceanfront either way.

We could not board the bus because there were no handicap-accessible seats available. This was very…read morefrustrating and disappointing. Accessible seating is crucial for many passengers and is required by the Americans with Disabilities Act (ADA). We expected the bus company to do a better job of accommodating riders with disabilities, but instead we were left behind without a good solution. The bus driver didn't even ask anyone to move. This experience made us feel that accessibility was not being taken seriously. I hope the company improves its planning, communication, and availability of ADA-accessible seating so passengers who need these accommodations can travel without facing unnecessary barriers or inconvenience.

I find the buses clean, on time..courteous drivers, better than other places//,,,should run more…read moreoften

!!!! PERMANENTLY CLOSED !!!!!!!…read more This bus terminal no longer exist. It still pulls up on maps but it is simply an abandoned building. The only greyhound bus stop is at the Amtrak train station. Beware buses leave whenever they feel like it, they don't always stick to the schedule. They come late and leave early and will NOT notify of any delays or changes to the schedule. It's best to be there 1 1/2 hrs early. The Norfolk station is adjacent to the harbor park station, in the vicinity of the baseball stadium. 280 Park Ave Norfolk,Va 23510

I give this place a one star if I could give it less I would. I had the absolute most horrible…read moreexperience today with them the day before my birthday trying to travel to my family, I will never use them again. I have never been so livid about the way a company handled a situation. First and foremost you need to change your address for the Norfolk location on the internet it hasn't been that address for months now you haven't changed it I went to the wrong stop and because of that I miss my bus. I lost a ton of money traveling from Hampton to Norfolk by Lyft I lost the money on my ticket you offered no help no refund no anything absolutely despicable business practice

Gerald from Truly Grateful Transports is the absolute most amazing person I have ever done business…read morewith. I live in MD and Last minute on the day of a dear friends mothers funeral I realized I hadn't sent the memorial gift that I had wanted to send him due to my busy schedule and being under the weather! I was calling all the local florist in the area and none would deliver the day of. Also some of the so called big names wanted to charge me an arm and a leg plus they could not guarantee an on time delivery time. Last minute I thought to google couriers to see if I would have any luck. Gerald answered on the other line very bubbly and bright mind you it was before 8 am on a Saturday. Not only did he agree to assist me, he recommended a great florist, he also gave me ideas on how to package it the exact way I wanted to do it. Then he communicated to me several times make sure I was able to get everything squared away. As we only had a small window of about 2 hours get everything done before the florist closed. Then he went and picked up everything from the florist and another store. He sent photos of everything in his office and sat and baby sat the package, for a few hours, as the place to be delivered wouldn't open until 2 pm. He delivered the package before the family arrived and viola he made me look like the good friend that I am without a hitch. His prices were way more reasonable than the big wigs so of course I left a tip. His customer service and courtesy was amazing. His knowledge of the area and recommendations were spot on. He was trusting and eased all of my worries by answering all of my questions and more. As another small business owner to another I really appreciate you for being there in my time of need. Keep up the great work Gerald, you are definitely a rare breed. Best, Hollie

Fantastic taxi service, very clean vehicles ,and my driver was very friendly ,knowledgeable and…read moreextremely courteous,i highly recommend the service.

The best way to describe mr b is AMAZING... I would recommend this cab company to anybody.. very…read morenice, clean, respectful! My kids loves when he pick us up, they have one song they want to hear and he would play it just for them... please if you need a cab pick CHAMPION CAB SERVICE THE BEST CUSTOMERS SERVICE CAB COMPANY YOU CAN EVER ASK FOR A RIDE FROM.... THANK YOU!