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    Orange Coast Audio Video

    5.0 (14 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    Services - Orange Coast Audio Video

    Home system automation

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    2 years ago

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    Jaime G.

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    11 months ago

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    Jaime G.

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    10 months ago

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    Jaime G.

    Thank you Steve! Enjoy the system and Happy Holidays!

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    8 months ago

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    1 year ago

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    Jaime G.

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    3 years ago

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    Jaime G.

    Thank you Joseph!

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    2 years ago

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    2 years ago

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    Jaime G.

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    2 years ago

    Jaime did an amazing installation of a home theater with Sonos. He also installed a ring system. Everything works great !

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    2 years ago

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    Jaime G.

    Thank you Rexene!

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    2 years ago

    Jaime is fantastic! Exceeded my expectations and was very reasonably priced. Would highly recommend!

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    3 years ago

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    3 years ago

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    Jaime G.

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    3 years ago

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    Jaime G.

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    Review Highlights - Orange Coast Audio Video

    Jaime of Orange Coast Audio/Video is a highly knowledgeable, reasonably priced and honest audio/video professional.

    Mentioned in 11 reviews

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    Best Buy - Bedroom with our TV that was broken. Yes, we did call Sony to reboot and try tech support first!

    Best Buy

    (579 reviews)

    $$

    Store was clean and well organized. Staffing levels were appropriate to quickly greet customers and…read moreconnect to a product specialist. A great selection of products that were of interest to us. Comfortable process to buy. Good prices too!

    Walked in today for an item, there were 3-4 employees at the front. Not one "hello welcome in" ,…read more"can I help you find anything?" Just nothing but talking amongst each other. In the front of the store where every customer comes in through. Then when I went to find what I was looking for, after almost 10 MINUTES of me standing in the same section someone finally came over to me. I did try finding it on my own but wanted to make sure I was getting the right thing. Tall with dark hair and glasses. I told him I was looking for a cord for my phone charger since mine broke. I showed him my phone and he told me I needed to get the wall base plug as well. I said no I just needed the cord. And then he kept telling me I needed the base as well. I knew he was trying to upsell, and coming from a retail background I totally get it, but please take the first no as a no. I told him forget it and that I was leaving and going somewhere else. When I was walking out again no thank you, no nothing, no "have a good day" . I don't know who trained these employees to have customer service skills. I guess they hire people who have none. Please HAVE BETTER CUSTOMER SERVICE to EVERY CUSTOMER THAT COMES IN. I'll never shop with this company ever again.

    Staples

    Staples

    (159 reviews)

    Customer service is so lagging. I came in to return Amazon purchases, in the middle of the…read morereturning process the lady had to pack up the Amazon box because it's full. So I had to stand there watch her print a label, tape it up and move it to another location slowly before she can finish my returns. In the meantime a line started to form behind me. There is a more efficient to do this, I have seen it in other Staples. Start another box, pack it up when there's no customers waiting. We had better services here in the past buying products. Maybe it's just an off day.

    Customer service here seems like a hit and miss. Last time they were nicer. But today a lady works…read morehere refused to take Amazon returns because their "Amazon box" was full. The "amazon box" were 2 big paper boxes, they were not overflowing or anything like that. But i respected her request and waited. A line quickly created behind me for Amazon return. Yet, there are 2 ladies working at the register, one of them is Terry. Terry decided to watch her coworker moving and unloading the box herself while the line is getting longer. Maybe I don't understand what is the situation or rules with staples. If both workers are busy unloading, make sense ask people to wait a bit. But one of them just standing there and watching another worker unload, why cannot take returns while line is getting longer? On top of that, no greeting or apology for the situation. I will try not to come back to this location for Amazon return.

    Orange Coast Audio Video - electronics - Updated September 2026

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