I would like to say my deepest Thank You to officer M.Esparza for being so understanding and…read morehelpful regarding my family matter. Thank you SAPD for keeping your community safe!!

They claim to care about the community, they love to talk about how they're keeping the city safe…read moreon instagram. Yet you call them for help and they never want to show up. Their Instagram comments are turned off for a reason. This is why nobody respects you guys. Por eso estamos como estamos.

My experience! has always been amazing as a sober minded business owner , I always can rely on the…read morethese men and women . They have de-escalated and problem solved like the professionals they are. And I won't leave out the amazing work of the Dispatch personnel. Thank you for your diligence and hard work. They all need a raise!

There is an officer out there I want to thank. Didn't get his name but wish I would have. I also…read morehope he was sheriffs dept and he sees this, I was so nervous I didn't really pay attention to the badge. He was professional and stern but understanding and made a huge impact on me. If you read this you will know who you are. I did learn just got a little ahead of myself. I want to thank you for your service and for being "human". We don't see that very often anymore especially with law enforcement. You are greatly appreciated and have the utmost ability to teach your colleagues a few things. Thanks again for doing your job so well. All my respect to you.

The CHP offivers are genuine professionals, they did a good job and treated everyone fairlyread more

Ofcr MI CH # 21 (1/4/25 Chp Assistance) #475 10:45am…read more Santa Ana Area CHP gave the absolute Best Assistance to help my Son having crashed his Car into the Center Wall of the Fwy & severely damaged his Car. (Luckily No Bodily Harm nor injuries) THANK YOU - THANK YOU Ofcr Mi Ch # 21 for your GREAT Assistance & GREAT CARE ! Can't Thank You Enough - God Bless

After hard long thinking, I decided to place this review. My daughter attends the Mitchell…read moreDevelopmental School which this morning of April 24, 2019 (me being late due to my child & her tantrums) came in to the school street at about 8:20am & happened to see the school entrance blocked. One officer vehicle, one paramedic & one fire truck. I proceeded to parked in front of the school sign on the red zone, as someone was being taken by the Paramedics. & there was no where else for me to park or get by close enough where if my AUTISTIC child threw a fit, I would be able to handle walking her in. I came back 5 minutes later to see this officer writting a ticket as everyone began to leave the premises. I said, 'I was sorry, it took 2 minutes', but of course her teacher had to speak about her behaviors for an additional 2 minutes. He then said to me, "it was not 2 minutes, look around everyone left". He proceeded to advise me to park further, past the green zone where the ambulance & fire truck were blocking everything, including vehicles. The area in which he recommended me use by the way was a 'No Parking Tow Zone' & there was a tow truck right there! Regardless I would have been stuck with some sort of penalty. Also, not to mention I would have gotten in the way of the emergancy having to walk my child through the scene. My child being autistic is no excuse but knowing that there was no other area or place to park due to this unfortunate event & being so blocked from entering or exiting the premises & blocking surrounding LIMITED parking areas, leaves us parents with "what do I do?" & "how do I avoid a situation like this"?

This is an extremely well run organizations with Exceptional Police Officers. These Officers are…read morededicated, well trained and hard working people.

Solid people and kind officers. I went in to fill out some paperwork and the people working were…read morepatient. Thanks guys.

I recently got scammed about online banking payment. The scammer obviously is a professional…read morescammer. At the beginning I thought I would be totally fine by the fact and law. But the police officer so so bad! He refused to even take a look of my evidence and refused to do any report! But afterwords he helped the scammer guy get his report and gave him the case number. All he did never notify me or anything! I was been horrified and scammed by this scammer even worse after the police left my house!!! Then later from this scammer's unstoppable messages I suddenly realized what the police did behind. He gave him the number so that the scammer use it against me: report fraudulent and theft and scam to all of my accounts! (Yes because I stupidly gave out to him). And he is so proudly said: do you know why I can do this? Because............ I am so shocked all my friends and family are shocked too! What the hell?!!! Anyone can help me out with this? Really need your help and I am always a Christian a GOD and Justice believer! Totally out of my mind!

All the guards are extremely helpful, accommodating, and if you need help with anything, they're…read morevery willing to help you

I have a friend who is in the Mens/Womens jail on Flower Street and I've had to call a few times…read more They were always courteous, quick answering the phone, and always put me in contact with the proper person to ask. I mean, it's a jail. It isn't designed to be a pleasant experience, but as far as the staff...I was met with nothing but courtesy. Except for a Dr. I spoke with. He was anything but friendly. Dr. Pham I believe was his name. He was flat out rude and condescending ! I'm not an inmate...no call to speak to me in such a manner concerning my family or friend. Or an inmate either for that matter. There's people out here that care about them !

Every officer i ever spoke to at santa ana city jail has been so nice and so helpful. Always…read moreanswered question and in the 3 years I came to visit I saw alot waiting in the lobby and every officer was always fair and curious to everyone that came in. It made a horrible time for me while my love one was incarcerated a little easier with the staff being so wonderful to me and kind and they treated my love one just as well on the inside . Thank you staff to santa ana jail

If I could give zero stars, I would. I drove two hours for…read morethis visit, arrived onn time, and was met with a sign on the window that said, "Be back momentarily." I waited respectfully, only to be told I was "too late" -- at 10:03 AM. So apparently, if you're held up because they're unavailable because they're taking a shit in the bathroom, , it still counts against you. Make it make sense. What really got me is the smug attitude and complete lack of accountability. She clearly saw me waiting while she was in the bathroom taking the longest shit of her life, probably on her phone doing God knows what!, but instead of owning the delay, she twisted the narrative and tried to play gatekeeper like it was her personal mission to ruin someone's day. When I asked to speak to the sergeant, she conveniently left out key details and fabricated the timeline to cover herself going to the bathroom and printing and posting and taping a sign on the window because she was gone for so long , which tells me everything I need to know about how she moves the way she handles things needs to be investigated. And she needs to be drug tested with the way that she was acting. If you encounter her, don't even waste your breath. Ask for someone else immediately. People like this are bitter, miserable, and dying to project that onto anyone who crosses their path. Don't let her energy attach to you.

I have unfortunately had a family member in custody on and off at this jail for several years now…read more The reason I am leaving a review is because of Deputy "Demilio" I hope his name was. I made it a point to ask him his name and department (the lobby he said) because he was the most attentive, companionate and proactive person I have ever spoken to throughout this unfortunate experience as a family member of an inmate. I received a concerning phone call from my son's dad today who I am separated from that he was having some medical issues and the fire dept was called due to breathing issues. Dept. Demilio made sure to contact the housing facility and confirm that he was OK. Thank you for giving me some piece of mind and not just dismissing me or transferring me to some dead end like I have experienced before.

Yes, as a visitor 4 stars ! If you have someone that you…read morewant to visit, that's incarcerated here, don't forget to call to schedule the appointment. In addition, there are no more same-day visits. Unfortunately, there are no handicap spots for parking. Except those a distance away in a paying parking structure. There's a loading and unloading area, but for the duration of a visit, there are none. (handicap spots) Unless I'm mistaken. Please make sure that you follow all the rules and guidelines, because they seem to change often depending on circumstances . For my visitation, I had to bring cash (no credit card ) to put money on my friend's books. Don't Forget: you need your approved ID, And of course your car key. (I also tried to refrain from wearing any metal belts etc. going through the metal detector. There are outside lockers, however I've never used them before. Don't forget to bring the booking number of the inmate. And when you call up, make sure that the visit is not during their lunchtime, or if they have a work assignment time. (rarely, something may come up that will disrupt all visitation for the day) This may sound silly, but I always make sure that I wear my glasses, because if I wear contacts, the dust inside really does affect them. Additionally, (if you like) make sure that you bring wipes for the visit phone, who knows who used it last, by multiple people. The guards there were very nice and professional, the wait wasn't long at all. Note: There are restrooms inside, but there is NO drinking fountain. Reminder, no cell phones allowed, which is why I only took one outside picture! And that's my review!