Can never get a live person to talk to and if I do it literally takes hours. Somehow after their…read more scheduled maintenance on the app my account Somehow went negative 500 and they say it wasnt them but my account was just fine before. I have been dealing with this for days

Just opened my account a few months ago and I think this business is 5 stars. No problems and…read moreeveryone is so nice and very helpful.

Would not recommend at all. The people running it are very shady. I bought a car with them and they…read morewanted to charge me 2k for their anti theft system. I told them I didn't want it and were hesitant at first but assured me they would take it off once they realized I was paying the car in full with cash at hand and was ready to leave. I was told they would remove it while we did the paperwork. After the deal is done, the next day I'm having issues turning on my car. I get AAA to check my battery, only to be told the battery is fine. In fact the same person helping me says they see a security system installed. I call the dealership to let them know they didn't remove their system. They say that's not possible since they removed it, which was a complete lie. The scammer on the phone got aggressive when I called them out on it, so I hung up. I figured it out after a while and haven't had any issues since. Overall, wanting to charge 2k for a cheap security system and then acting stupid when they know they left the system installed tells me how incompetent and shady they are. For the headache they gave me for not letting me know at least how to activate and deactivate it, at least I got an anti theft system thrown in for free.

SCAM, SCAMS , LIES , LIERS, SHINY JUNK CARS…read more First off , this is a USED car dealership. That being said you have to trust the dealer in hope they did their inspection and you have to do your OWN INSPECTION. They provided a car fax which is a plus but a carfax won't give you all the answers so inspect the vehicle! The process was smooth , Madeline was not pushy and just helpful like needed. The price was right on their site and the price was right after we worked some numbers out in person . During my inspection I noticed low coolant which I brought up to the sales manager , the finance guy and even the sales lady . I was guaranteed car had no leaks . The next day after I had the car home I noticed the coolant was actually water. I removed all the water and added actual coolant . After driving it to a nearby gasoline station I noticed a huge puddle of coolant . I was repeatedly told this car had no leaks !!!! I contacted the dealer the same day and they made it clear that they don't give a (****) about their customers . They are definitely scamming people or they don't know what they are doing , there's no in between . I contacted them numerous times via email and by phone . They do not hold themselves accountable for anything . I understand business is business but the owner definitely is definitely a low life , selling defective cars so be aware . I never brought up the check engine light that came on to them because they obviously don't care . Stay away from this dealer , they hide all the car issues . They most likely added water so it will just evaporate and won't appear as a leak since water evaporates, the check engine light was most likely reset so it wouldn't appear till a couple miles was put on the car . As nice as a car may appear and even if you feel like you're getting a good deal stay away they are hiding issues that you might not catch and will not help you at all even if they promise there's no issues !!!! You might get lucky but why risk it with a dealer that is purposely hiding defects , lying to you then won't take any liability.

When I applied for this loan, I received fast efficient and EXCELLENT customer service from Olivia…read more She answered all of my questions thoroughly and was very patient with my many phone calls before actually going through with the decision. And I would also like to recognize Sofia, very understanding and helpful when trying to make a payment arrangement due to unforeseen circumstances which I needed to move my payment date. However the manager Jennifer, is very rude and lacking customer service skills. When she called me to discuss my payment being late (of course I take full responsibility) she introduced herself and bluntly and rudely said "Your payment is late. Why?". I have been in customer service in many fields for over 15 years. The lack of customer service or any kind of understanding or empathy was completely absent. Making me want to avoid any contact with her what so ever. First impression are important, I don't care what kind of business you are in. Otherwise everything else was great, which makies me give this office a 4 star review.

I had a very disappointing experience with One Financial in Corona. I applied after being presented…read morewith an offer for a $4,500 loan at 13.99% APR. When I contacted the branch to finalize everything, I was told that offer was no longer available and was instead offered a $9,000 loan at 23% APR. To make matters worse, a hard inquiry was placed on my credit, which negatively affected my credit score, and will effect my score for 2 yrs now, even though the original loan terms were not honored. I felt misled and frustrated by the lack of transparency throughout the process. I hope the company improves its communication and ensures customers receive accurate information before their credit is impacted. Based on my experience, I cannot recommend this branch. From what I can see it starts at the top. Maybe a new branch manager is needed with the company being under 2 stars. It's clear customer service is last on their list

Horrible customer service, Marcos has the worst mood and isn't capable of talking with a customer…read moredon't know why he's there.

Where do I even begin!! Worst place to get financed through with a car loan wasn't even late on my…read morecar payment 3wks when they repossessed it at my work and the customer service there is utterly disgusting NICK is the worst and rudest person to even deal with, NO CUSTOMER SERVICE ETHICS AT ALL!! They take you for your money and want to bully you around. After them taking my car it wasn't even worth fighting for got a way better car and deal through my credit union!

DO NOT BOTHER WITH A MORTGAGE LOAN PROCESS WITH NAVY FEDERAL!…read more Google the issues with them and believe every word the families are stating. They will wait until ONE BUSINESS DAY before your loan closes and deny you based on information they could have requested 30 days prior. By then you will be left homeless and with your entire household packed up expected to be moving into your new home. They're severely negligent is doing their job properly and leaving countless families in positions just like ours. We are now processing with another bank that we should have went with in the beginning. This review is only the beginning. I will be going more public soon so other families are warned about how pathetic they and what a waste of time they are.

2 Tellers with line in a Monday seems a little strange, Time in a line is stressful, gotta do betterread more

Beware of Alliance Autogroup! I have been contacted by at least 6 other victims of this scam. One…read moreof which is an attorney John Kim, who is pursuing criminal changes against Mr Paige, Debbie and Brandi. If you give them your car you will have to fight them to get it back. Mr Paige and Debbie were extremely rude and hostile. All addresses are vacant lots. If you don't believe me do your own research. Google the addresses they give you. Google their names be their affiliates. Shame on you Mr. Paige. You will not proliferate your scam by you inaccurate response my complaint. No one is the villain in their own fairy tale... get a real job and stop scamming innocent people who came to you for help....

They continue to scam people. STAY AWAY !!…read more My friend has been trying to get in touch with the CEO, Mr. William Paige. He will not return the calls, or reply to e-mails, OR return the car. It seems they've been doing it for a few years now And getting away with it. STAY AWAY !!

Veronica is a bitch screaming over the phone disrespecting me over asking a simple question on why…read morewas my vehicle towed this company is fraud never came across this company until my car was towed saying i owed money for some loan i was confused bc i just got the car 2 days ago off marketplace veronica kept laughing at me replying "well maybe you should've paid your loans idiot" im still trying to find my car these ppl are thief's and im already talking with my lawyer to sue this fraudulent company

HORRIBLE FINANCE COMPANY!!! If u don't pay for any reason…read morethey don't G.A.F of ur situation they will sue ur a** they are VERY VERY RUDE. Well Veronica is a B**** she acts like she loaned you the money for the car. She very VERY rude don't know why they have her working in customer service. AVOID THIS FINANCE COMPANY

They were very friendly and made it really easy to trade in my car. The car was in great condition,…read moreand it was clear that he wanted to help and make buying as easy as possible.

From the owner: Specializing in: - Financing Services…read more- Used Car Dealers - Used Truck Dealers - Wholesale Used Car Dealers