I'm not one to be leaving reviews for things, but Harper at this dealer is the guy. Smooth, explains to you in details you can confirm yourself. Got us out in a tight situation trying to show proof of income. Harper got me rolling Go eagles read more

I had an amazing experience working with Harper! From start to finish, he genuinely had my husband's and I's best interests in mind and made the entire car-buying process smooth and stress free. He completely hooked us up with a great deal and was transparent every step of the way. Even with all chaos of other potential buyers, he was attentive with our needs and let us in the loop of what was going on. read more

Frank and Albert in finance went above and beyond to get me into the car I wanted. Frank met me immediately at the door, and started processing my request and all of the necessary paperwork and communications for the transaction. And they went to search for better financing, landing me a better deal than my original pre-approval. If you're buying a car, this company--and these two representatives, and especially Frank--are highly recommended by this satisfied customer. read more

California Motors Direct - Montclair - Car Dealers Near Me - Montclair, California

They sexualize their potential workers here, and will blatantly tell you no because they want to sexualize you. They sexualize their clients here and made very forward passes just to get a sale. Do not come here, and if you're there SAY NO. In fact go the STG Auto Group, they are much more professional and will not sexualize you. If this is important to you, and you do not wanna feel pressured to buy a car. Just because you're uncomfortable. They have a better selections and in my opinion. More professional employees. read more

The positive part of my experience with this dealership is my salesperson Danny went out of his way to be helpful. He even drove the car to their Santa Ana location for me to test drive. My disappointment began when I took my car to my mechanic to have it inspected. Danny sent me a picture of him standing in front of the car, up on the lift, and their mechanic inspecting the rear end of the car. See attached pictures and text. My mechanic put the car up on his rack and immediately determined this car had been in a severe accident which damaged the rear end of the car, that had been repaired and there were also many prominent areas of visible rust that had be growing for awhile. I was assured this car had never been in an accident and (you'll see from the attached pictures and text) assured it had been thoroughly inspected prior to my driving it. How frustrating and disappointing I wasn't informed by anyone at California Direct Motors of this obvious accident. So even though I would recommend Danny as a good salesperson, I can't in good conscious recommend this dealership. And I purchased my current car from another dealership. FYI- Danny's text to me Hi Christine this is Danny. Here are two pics of the car with me in there. Im having the car thoroughly inspected because i know that was a concern of yours. Thats why its up on the hoist. read more

California Motors Direct - Montclair - Danny and Camry - Car Dealers Near Me - Montclair, California

MAJOR RED FLAGS... STAY AWAY FROM THIS DEALERSHIP!!! My husband and I found a car they listed on CarFax and a few other sites... that I was interested in purchasing outright. *I wasn't seeking to negotiate pricing... I was fine with the FULL LISTED price. *I didn't need financing... I wanted to purchase the car OUTRIGHT in ALL CASH. *The ONLY thing I needed was an HONEST out the door price so I could bring that amount with me!!! I live 4.5 hours away from this dealership... so I needed to know how much money I'd need to secure the car when I came in to buy it. After speaking to them initially... my decision was made. I called back to talk to Daniel... and informed him that I wanted to purchase the car... and wanted him provide me with the "OUT THE DOOR" price... so I could bring the needed cash and set up a day to come buy it. He told my hubby and I that he'd call us back with that information. This was his response in the form of a text: "Hi Brian i just spoke with my manager to try and get you an out the door price, but he mentioned we don't go over exact numbers on the phone, just to keep everything transparent and fair for our customer . He's confident we've got one of the best prices in the market and doesn't want our numbers being shopped around. If you're serious about getting the best possible deal it'll definitely be in person, he'd just need you to come down so we can make it happen for you." ARE YOU KIDDING ME??? I WANTED THE CAR... NO NEGOTIATION JUST THE PRICE so I could go to my bank and withdraw that amount and drive the 4.5 hour drive to get it. That is an AWFUL way to do business. I didn't want to waste an entire day driving down there to "talk"about a price that was clearly visible and wasn't even being negotiated... I just needed to know what the total price was going to be after taxes, fees, license and registration. I can't just drive down there and withdraw that kind of cash from an ATM. RED FLAG CITY... GO ELSEWHERE TO BUY A CAR!!! read more

Do not buy a car from this place. You will have nothing but problems with the car. 2018 car had less than 65,000 on it. Almost a year to the day, needed a whole new transmission. A month later, needed a new battery. Here it is two months later, car wouldn't start. Just had it towed. Paid a good price up front, but I'm paying the price now. I've now put over $6000 into it not counting what I am going to have to pay today. Suck it up and go to a dealership and get a certified pre-owned car. Read the Carfax carefully. Make them print it clearly and legibly. read more

California Motors Direct - Montclair - Faded Carfax report, barely legible. Low toner in printer. - Car Dealers Near Me - Montclair, California

I have been trying to communicate with your general manager ever since I bought him this $15000 bill that you guys said you would take care of it and we could work something out and I said I would be fine if I could get $6000 back I understand stuff does happen but I can't get a response now my number is not in the computer there so nobody at the front desk knows what I'm talking about real convenient and then I get a $285 check in the mail and that's all you guys wanna help out with you could just call and talk to me about it. I had to keep coming in there. That's the only way you guys would even talk to me. Never answer the phone not even manually enough to call me on the phone and explain it. You just wanna send a $285 check you can keep that that's a joke. read more

California Motors Direct - Montclair - This is what was inspected by Mercedes right after I bought it - Car Dealers Near Me - Montclair, California

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Sherman Oaks BMW folks. Do not waste your time anywhere else. They were the real deal. Thanks for the crummy customer service CMD.... the better dealer ( not an AI bot) got the deal. read more

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All the stars go to Fabian. He was transparent, courteous and straightforward. He helped my sister in law get into the car she wanted. I took out one star for the dealer who didn't prep the car before we took possession. Sale Stickers were still on, no car wash. Not acceptable. read more

California Motors Direct - Montclair - Car Dealers Near Me - Montclair, California

Called and made an offer on a car. The salesperson said they know they wouldn't accept the offer. But she said she would go and ask her manager for a counter offer. So a half hour later, I called back asking for her and she had went to lunch. I've been in a car business for over 30 years and never seen behavior like this. I have had plenty of people asked for discounts and sold them at sticker just by behaving properly. That's a training problem with the managers. No wonder STG sells four times more cars than you guys.. it was definitely a one star experience. But because I feel sorry for the owner of the dealership I'm going to leave three stars.. read more

They will sell you anything of course. But when the car transmission fails less than a month out. They don't want anything to do with it or you. They don't return calls and bullshit every question you ask and time frames. The definition of sales man. They don't care about anything other than the sale. Period. Be careful buying cars from this place. read more

when in to purchase a car, the sales person asked if I wanted thief insurance which I refused. It took almost an hour for them to prepare the paper work . They started shoving papers at me to sign I would guess 50, They also had me sign on a pad for a couple of the contracts. When I got home I realize they charged me $3000 for theft insurance that I declined originally. after reading reviews, This dealership uses this to scam their customers out of money. read more

DO NOT BUY A CAR FROM CALIFORNIA MOTORS DIRECT. Honestly this has by far been the worst customer service experience of my life. I bought a car from them and LESS THAN 24 HOURS LATER THE CHECK ENGINE LIGHT CAME ON AND ONE DAY LATER IT BROKE DOWN. Imagine spending thousands of dollars on a "new" car just to have it become undrivable the very next day. I brought it back the day after waited there the whole day wnd they told me it would probably be fixed by the end of the day. Instead they couldn't even figure out what was wrong with it. They sent me home in an Uber and promised they would call me at 8:00 AM the next morning, keep me updated, and "take care of me," including getting me a rental and to not worry because I'd be taken care of. That phone call never happened and since then I've had to call everyday to get updates cause not one person has been communicative and I've been told it's supposed to be ready asap once the parts arrive and it's almost been THREE WEEKS, and I've been left completely without a car. Not once has management reached out to me. Not once. Every single update has come because I called them. If I stopped calling, I'm convinced I would never hear from them again. I've been told at least 20 times that the manager would call me back. Twenty times. Every single time it's, "He's not here," "He's off today," or "We'll leave him a message." Apparently, leaving messages is all they know how to do because the manager has never had the decency to return a single call. Does the manager even exist at this point?? Meanwhile ive spent thousands of dollars on Ubers because the car they sold me almost immediately broke down. No rental. No reimbursement. No accountability. Just excuse after excuse after excuse. I've also been told multiple times that "the parts are here" or "the car should be ready soon," yet somehow weeks keep passing with no resolution. It's nothing but empty promises and zero communication they all say they'll give me a call with an update and I get no call. The saddest part is that some of the employees have actually been kind and apologetic. This review is directed at management, because they have shown they couldn't care less about their customers once the paperwork is signed.this level of carelessness is genuinely unreel I cannot believe this business is still open. Selling someone a car that breaks down the next day is bad enough. Ignoring that customer for weeks, refusing to return calls, leaving them stranded, and forcing them to spend thousands on transportation afterward is completely unacceptable. If this is how California Motors Direct treats customers after making a sale, then people deserve to know before they hand over their money. Save yourself the stress, the wasted money, and the endless frustration. Buy your car somewhere else literally anywhere else read more

BAIT & SWITCH Very unprofessional, very shady Expect to add few grands on the price advertised , no transparency read more

BAIT & SWITCH Business Practices! With Friends Like This, Who Needs Enemies! PLEASE AVOID!! Read for details! In the market for a used car I found a Lexus GS that has been sitting on their lot for 6 months - Car Guru showed they dropped the price several times and could not get rid of it. I saw this as leverage to negotiate - it also raised a red flag that something might be wrong with the car (still unknown). I contacted them the week of 10/13-10/17 on pricing. After asking me to come in, I found a review by Jim M. about hitting you with a secret add-on after you make the drive. I told Zach I won't be driving in until I see the breakdown because of what is being reported in reviews. There were several back and forth texts saying how important it is to be there and dodging the price question. I eventually said, "I'll just give you my number and make it easy for you." At the time, the car was listed for $31,499 (visible in price history); I made him an aggressive offer of $30,000 OTD (taxes, title & fees included) - if he could agree to that, then I'd drive down and take it. He took the offer to his GM and didn't hear back. The next day I reach out for a follow up and he says the best they can do is almost $39,000 OTD! I literally flinched. How?! I did the math myself - a sale of $31,499 should be around $35k out the door (I used 10.5% tax & $1,000 fees). After Zach heard my surprise, the cherry on top was when he said, "You know, I could possibly do a 'friends & family' discount of $1,000, but you'd have to be here." I asked for the itemized breakdown and told him I would let him know. When I opened the breakdown, it was an absolute joke! TELL ME WHY THEY INCREASED THE PRICE OF THE CAR OVER $1,000!! On 10/17 they dropped the price $200, from $31,499 to $31,299! And on that same day he quotes me a sales price of $32,399!! That "friends & family" discount was going to bring me back to the ORIGINAL SALES PRICE. What? lol In addition to the markup, there was also an anti-theft add-on of $1500! I assume this is the "tracking device" that Jim mentioned in his review - however, Jim said they charged him $1200 for it so I assume Jim got the friends & family discount on that lol To summarize, I offered $27k on a car listed for $31k; they countered with $32k plus a $1.5k add-on. Please don't shop here. PS. We never even discussed if the vehicle is in good condition, to me it's a red flag when they can't even say "this car is in great condition" as part of their negotiation. There's reviews saying they make you sign a waiver before buying - it removes their liability for selling you something they didn't fix. With friends like this, who needs enemies! read more

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Honesty! I told them up front I wanted a specific make, model, & year with under 30,000 miles. NO ACCIDENTS, NO RECALLS! Was making a deal & found out on my own that it was in an accident & had STRUCTURAL DAMAGE. Never again will I deal with them. read more

Can I give 0 stars ? For my experience?! I called I did schedule the appointment because in the website it's saying that the guy said ( it's available perfect ) come ! and then when I spent my gas tank from Riverside to Claremont the guy texted ( Fabian) when I was at the door ; sorry this car isn't ready come tomorrow at noon ! Excuse me man !!!! Sorry but this is not a customer service representative! So next time be mindful when you sent a customer away ! Cash in my hand to buy it and you just lost the customer ! I don't recommend ! Don't waste your time ! When I got at the door the manager said ; he left for dinner ! Oh my gosh ! Lies at the door imagine to sell you a car then read more

Extremely unprofessional!!! Went Saturday March 11 2026. I had called a day before to make sure the truck was available to go see they said yes. Will 9am be ok I asked they stated yes. I got there and vehicle was at their body shop getting work done because pieces of the front bumper were not on properly. The truck bed completely scratched I asked for it to be fixed if possible they declined.I didn't get to see the vehicle until 1pm that's a 4 hour wait time! . I didn't want their pre installed 3 thousand dollar "optional" anti theft system. If I can give this place 0 stars I would. Made me wait 4 hours for them to be absolutely rude and not work on the price at all specially with "optional" equipment read more

Bought a car from them last week 3/31... i am now taking it back to them via tow because of engine issue. This shouldn't be happening after they stated the car being serviced/inspected by the manufacture dealership. Having the car for only a week i had came back to the dealership for their mistakes 4 times now including today. Doesn't offer anything to make up for inconvenience. We'll see how this goes, will update this for future prospects read more

I purchased a 2023 Subaru Ascent in March of 2026 from Direct Motors, and my experience has been extremely frustrating. Before flying in for the purchase, I was sent videos and photos by the salesperson (Leex), and the minor exterior damage was not pointed out or disclosed in those materials. During my test drive, I pointed out a BSM/RCTA warning light and was told it was "normal," which is not accurate. After purchasing the vehicle, I had it inspected locally and was quoted approximately $2,500 to replace radar in the blind spot monitoring/rear cross-traffic alert system--a key safety feature. During diagnostics, I was informed that the code related to this issue appears to have been cleared prior to the sale based on mileage history, raising serious concerns about disclosure. At the dealership's request, I avoided going to a Subaru dealership and followed their guidance when getting the vehicle inspected locally. I have been in contact with Albert, the General Manager, who offered two options: drive the vehicle over 9 hours back to their dealership for repair, or pay out of pocket locally, and they would cover only HALF the cost. Neither option is reasonable given the circumstances. Based on how this situation has been handled, I do not feel this dealership has been transparent and it seems the priority was completing the sale rather than addressing known issues. I have requested that they take full responsibility for the repair and am currently pursuing further action. Albert will not return my emails at this point after giving him 7 days to respond before seeking legal action. I would recommend others proceed with caution and work with a dealership that is willing to take care of the customer and not their pocket. read more

California Motors Direct - Montclair - Damage to vehicle not shown prior to flying down to Dealership. - Car Dealers Near Me - Montclair, California

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Came to California Motors Direct to check out a Honda Civic Si and left pretty disappointed. The manager who first greeted me was professional and welcoming, but since he was helping another customer, he introduced me to a different representative. After the car was brought out, I looked it over and asked for a test drive before making any decision, pretty standard when buying a car. Instead of a straightforward response, the representative's body language and tone made it clear that unless I was ready to buy right then, I was wasting their time. Buying a car is a big decision, and customers should be able to test drive a vehicle without feeling pressured or dismissed. Unfortunately, that attitude completely turned me away from doing business here. read more

Bought an electric vehicle late November and was told by the sales rep Jerry that he'd help me obtain a charger for it. Now, over 2 months and a dozen phone calls later, still no charger, and both a headlamp and a brake light have gone out. Spoke to someone who claimed to be a general manager about it and not only did he refuse to help with any of it, he was incredibly rude and sandbagged me with the claim that even with a new car, the lights aren't guaranteed. Said he'd call me back... it's now been over 5 days and yet again, nothing!! read more

Listen to the negative reviews. They are 100% on point! So here is the deal, the online prices are firm and why they are firm is because they install $2k plus of anti theft and gps crap that you don't need. They won't tell you this up front. It's then shown to you as optional packages but then when you say you don't want them, they tell you it's already on it and they won't remove them. They also want financing, they don't want cash. Ultimately the cost of the car equals the cost of a newer car at CarMax. So a 13k car ends up being closer to 20k. Offer to buy it outright for 10-12k and they squirm and don't want to do it. Their entire business is about charging the extra packaging. They'll let you take it for inspection and be nice but, honestly, don't waste time or money on these scummy guys. Go to CarMax or find another dealer that doesn't preload tons of crap onto their cars. These jokers don't want to move cars, they want to move packages and get kickbacks. Lastly, Frank the manager is a con artist. Arms covered in tats with religious icons and plays friendly until you catch on to their scummy practices. Once you do, he stays hidden and the minions take the heat. There are quite a few employees that just don't look comfortable there and the ones that came to pick up the car after inspection were not friendly at all. They know they work for scammers. Don't trust any of them. What they are doing likely violates several laws in Cali although some of it is very borderline. read more

At this time it's Difficult to say if I'd recommend California Motors. Montclair... I'm Definitely leaning more on the ' I would Not ' recommend. My BMW was Purchased on 9/20/25, However my BMW was Delivered on 9/22/25., car was Delivered Dirty as well with a Sensor Light On & the Sales Rep was aware the Sensor Light was On & still Delivered it without even Looking into it (??) I was Told by the Sales Rep it was a Tire Sensor Light ( low air ), I took care of it ( sensor light never went off Days after ). ?? I'm now being Assisted by the General Manager whose Name is Albert. I Had to take Day Off of Work' & Took my BMW back to the Dealer being like 3 Days after it was Delivered. I was at the Dealer about 5 hrs or so turns out it was not a Sensor for the Tires ( it was a Sensor light having to do with the Battery since the Check Engine Light was also Going On & Off I was Happy finally after 5 hrs or so of waiting & finally leaving the Dealer On my way Driving back Home from the Dealer. shortly after leaving the ( 10-15min into My Drive ) Sensor Light' is Back On' ?!, Issue is STILL NOT RESOLVED., pending & hoping I get my car hopefully before the 2nd week of now October. Note - I wrote a Review on their Website & Included Pictures., I think California Motors. Montclair took it Down ( i have to Inquire on that ) ? I'm able to see My Review on my Phone. however Hubby does Not see My Review when he went into the 'Reviews from his Phone ⁉ read more

California Motors Direct - Montclair - BMW was Delivered with the Light Sensor shown 'ON' - Car Dealers Near Me - Montclair, California

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Honestly worst place to buy a car thy didn't wanna fix or help me out in each way all employees are full of shi and the company it's self is full of shit should not be a business or anything selling cars to people that are fucked up they told me it was good car worst experience ever. Had specialist check it out they told me they sold me a fucked car with bad hoses and screws and had rat shit on top of the motor. Everyone should sue them or make this business do down they only wanna fi little thing like ur lights and went 4times for a sensor never even got it! read more

My dad came here to buy a car and Deshan provided outstanding customer service. He was patient, professional, and worked with our down payment and credit to make everything happen. We couldn't be happier with the experience. I would absolutely recommend Deshan to anyone in the market for a vehicle! read more

Fabian was extremely attentive and sincere. Even went the extra mile to help me out. Didn't feel like he was just trying to make a sell but , like he actually cared. I appreciate that type of business. Thank you again Fabian. read more

Warning***BEWARE - I would NOT recommend buying a vehicle from this establishment. The 1st thing that threw me off was when purchasing I noticed in my paperwork it stated that there were optional items in my contract, but when I was signing they told me that all of the optional items were deducted/taken off. I specifically told them that I did not want any extras. When I asked for clarification I was told that "Yes, the extra warranty is technically optional, but that they don't sell vehicles without the warranties from this place, because that is how they make their profit". I was then told I can cancel the warranty in a month or so if I feel I do not need it. This is the only reason I agreed. I knew I would be cancelling it. There was also a small plate missing from the front fender, the sales lady and manager told me they will order the part for me. Never heard from them since. Not once. As far as the warranty, after about 3 months I called the dealership to start the process of cancelling the extra warranty. A man named Brandon took my call and even emailed me the cancellation form and told me where to email it as soon as I filled it out. Great start. I filled out the form and emailed it to the addresses he gave, but the warranty company replied stating that I needed a signature from someone at the dealership. No worries, I figured they would just sign it and done deal. I called once, but was told that everyone was busy and they would call me back. A few days later, nothing so I called back and received the same, everyone was busy. I emailed the same parties, Brandon, the sales manager Frank and ccd the sales team. The only response I received was Brandon asking why I ccd him, when he does not have anything to do with my cancellation request. I also heard Brandon in the background when I called the 2nd time complaining about why was I adding him to the emails. At this point I thought he would help since he was the 1 who sent me the form and instructions the 1st time. I texted the sales manager direct. Nothing. It is obvious that they are delaying my cancellation for their benefit. I called the warranty company and they said thy will try to reach someone on my behalf. Now 3 weeks later, still nothing. This company is 1 of the ones that give car sales people a bad name. I am also in sales and could not imagine treating my customers this way. I am now seeking litigation due to their unprofessional/borderline illegal business practices. I would not recommend this place to anyone. You are better off going to a larger name brand dealer. At least there you can go above them if unsatisfied. Listen to the negative reviews here. This place is a scam. read more

I'm gonna get to the point on this one. Minus 5 stars is my official rating. The practices at this dealership is absolutely questionable. Caveat Emptor "let the buyer beware" to the 100th degree folks. Avoidance as if it were a brand new pandemic. We were in the market for a used vehicle and we previously had a great experience... so well that my prior review was 5 stars. This was almost 5 years ago and I've removed my prior review so as to communicate accuracy and relevance. This time around, California Motors Direct had a vehicle listed with a price which was lower than Kelley Blue Book so we thought... Hey that's a great price! We had done business with them before which at the time went well. Let's go check it out! We anticipated the vehicles condition to be in the area between Fair and Good at the price it is as listed for. Well folks... the devil is always in the details and sadly we encountered a lot of devils during our visit. Or shall I say... If it seems too good to be true, then it is. The experience was beyond disappointing and also discomforting. They actually had two of the same vehicle. One vehicle had a car fax that indicated minor damage but with the front bumper beginning to fall off, it didn't look so minor. We were told they could fix it but our confidence level wasn't very high considering they were showing it to customers in the current condition. We agreed to a test drive. After we test drove it, there was a strong burning smell as if the parking break was on the entire time... but it wasn't. The other vehicle had less mileage and with a higher list price but oddly enough it was in much worst condition as the first one. The center armrest was missing parts in which you couldn't open it. The passenger front door handle on the inside was falling off and had a good amount of glue all around it and appeared someone tried to glue the pieces back on. There were several fasteners missing from the trunk liner as well. The leather on the rear seat also appeared as if it didn't fit correctly on the cushion. Kinda like a loose bed sheets on a mattress. Plus a good amount of soot in the engine area near the firewall. Soot is usually an indicator of existing or previous leaks. As we were in the dealership discussing alternatives, part of our conversation included calculating tax, license and registration fees. The representative we were speaking with was using some sort of magical calculator that didn't match those fees, which can be calculated directly on the DMV's website. I'm guessing some folks don't do their homework, hence my point... Caveat Emptor. This same representative mentioned he had 7 vehicles of the same make/model/trim but indicated he wasn't going to take each one of them out for us to view. Standing about 4 feet away was a group of young men (employees) who we overheard talking about recent dating debaucheries as if they were hanging out in a night club. This was the discomforting and part of our visit. I'll leave it at that. Needless to say, we did not see eye to eye on any agreement. This marks my first and hopefully only review which went from 5 stars and flipped 180 degrees to a negative 5 stars. This year still ends on a major plus because we ended up finding a Used Certified vehicle a few days later elsewhere for an even better price. read more

Visited and was a total disaster. Super unprofessional. My friend was having their car fixed and they weren't done on the date that was told. I have also went recently and was treated poorly. Very disappointed and won't be visiting again. Esteban was the only good part of my visit. read more

While the staff are friendly, and absolutely willing to work with you, it's the overall business practices of this establishment that are concerning and not in your best interest. It was only after agreeing to purchase a vehicle, and after a hard inquiry had been made on my credit for financing, that during the signing process I discovered some highly questionable contracts. When I insisted that I wasn't going to sign a document until it was explained to me where on the vehicle the damage had occurred, the staff pushed back and said that all buyers are required to sign the waiver in question. They argued that even a cosmetic repair made to the steering wheel would be considered prior damage to the "unibody" Based on their requirement for every customer to sign this waiver, that means every single car on their lot has damage to the unibody of the vehicle. If you are going to buy a used vehicle, please buy one from a reputable dealer who is willing to stand behind the condition of their inventory. In California, the implied warranty of merchantability for used cars means the vehicle must be in a safe condition and substantially free of defects when sold. At California Motors Direct, after you are in love with the car and an hour into paperwork, they will discretely require you to waive that warranty and send you out on the road. read more

While my shopping experience with Fabian was great, the actual customer service left Much to be desired. I was promised things that were not delivered and then when they tried to make it right ( repainting the hood which was done terribly and not wrapped matte as was promised) they added a new deep scratch on the hood. Promises and promises to "take care of it" but no one took the time to make sure things were done right. Later we found more shoddy paint work but were so over dealing with them that we plan to pay someone that knows what they are doing. When we came to pick up the car after they buffed and sanded the hood, we came back to a dirty dusty car with a new deep scratch and people had been writing in the dust on the hood. No effort was made to keep it safe or have it looking its best for pickup. Pricing was not was not what was advertised and they added on more money for other items. LoJack box was tossed in the trunk, they added an additional 1 k to the purchase price and hoped I wouldn't notice etc. car was dirty with white dog hair and so on. Empty gas tank at delivery which is pretty lame on the effort scale. Luckily I love the car but I wouldn't recommend them. Making sure you do what you say goes a long way and good customer service and competency is what makes return customers. I should have walked and gone somewhere else but lesson learned. read more

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Yelp really needs a zero star option. To be fair, I did not buy a car from this dealership. I had a horrible interaction with one of their sales representatives through text message. Their attitude towards their potential customers is unacceptable. I simply asked for this dealership to be up front with the actual purchase price. This dealership puts listing prices far lower than the ACTUAL price - consider the price a couple thousand higher in dealership add ons. Their attitude to the customer is basically telling me to find somewhere else - which I gladly will. Thanks for showing me your lack of customer service so I don't have to deal with you in the future. read more

California Motors Direct - Montclair - When you want an actual purchase price - they will tell you to somewhere else. - Car Dealers Near Me - Montclair, California

I had a good overall experience at California Motors Direct. The staff was attentive and the process of finding the right vehicle was straightforward. I would recommend them to anyone looking for their next car read more

Mass buys cars from auctions and declares they're great. Multiple issues not labeled in listing and the car I got from the a week ago is in the shop. They also up charge HIGHLY for their dealer fees. Avoid this place at all costs. You'll pay so much more money than just going to an actual reputable dealer. The price is not worth it they do not vet their vehicles and their reps will try to snake you on bs charges. They're baiting on you to not have a spine and take their bad deal. read more

California Motors Direct - Montclair - My truck 1 week after buying it from here. - Car Dealers Near Me - Montclair, California

Great challenger, Deshan made it quick and easy. Would recommend this dealer to everyone

Bought a car here 8 years ago and it was such a great car and now I'm back here again. Jerry and Josh were patient and helpful. Thanks guys!

LEGALIZED STEALING: I drove all the way from Palm Springs in the heavy rain storm on 10/14/25, only to find out that they install a $1,200 TRACKING DEVICE on all their cars and make you pay for it BEYOND the price of the car they list online, they surprise you with it when you sit down to close the deal, even if you are paying CASH they will not remove it, so you are forced to pay for it or you cant buy the car. It will be a cold day in hell when I pay for someone to track me! CROOKS!! read more

I bought a Toyota Camry from here beginning of December. So I need to bring a few things to light so future buyers don't fall in to the same trap. DO NOT agree to the ridiculous car alarm scam. It was $2000 and it's absolutely useless. They make it seem like you can't get the car unless you purchase the alarm because " it's already installed". Well that's a lie. They can remove it. The price they lure you in with is not the actual price. So a typical bait and switch however they have "disclaimers". So I bought the car anyway. The tires were old and needed new tires. As part of the agreement to buy this car they said they would give me a $180 credit toward new tires and they even have their own shop. Great...NOT. They replace with used tires. So I asked if I could have them install new tires of my choice. Yes they could. Brilliant!...NOT. I bought the car on a Tuesday, paid in full, and on Friday they still had the car. No update. Just "waiting on the tires". I asked if I could pick up the car and get my own tires and still get the $180 tire credit. Frank our sales person said "of course, we'll mail it to you". I picked up the car. Got my own tires that day. No idea why it took them so long to get tires in their tire shop! Anyway, it's now a month later and still no check in the mail. After texting, emailing and calling I finally got the answer. They only give a tire credit if you use their tire shop that only has used tires. That's obviously not what I was told. They lie. They cheat. It was a really horrible company to deal with. It doesn't have to be this way. Shame on them. Go elsewhere. There are used car dealerships that have integrity . This is NOT one of them. read more