A young man name Christian at the rewards center satisfies me as a customer service . Just want is…read moresupervisor know that . He's always a great help

Very bad customer service. Do not waist your money with this company. Luan Blake is quick to jump…read morefor her 10% but when the tenant needed battery replacement on the smoke detectors to the unit she was renting from us, Blake contacted us owners to drive 34 miles to replace the batteries ourselves, She even contacted us for a removal of a water beetle. The day we notified them that we wouldn't be renewing with them, they terminated the contract that same day. This company didn't even wait until the end of the contract which was about 1 week. As of right now we are still waiting to hear back from them even though we have tried on multiple occasions. This is in regards to us getting our key and our control back for our property.

I had a good experience dealing with Hightower Managment. I was helped by Brittany and we had a…read morevery pleasant exchange. I was also fortunate enough to get into a new property which is better than most of the properties that they have. Overall I had a good experience with them.

I've lived here through more than six different property managers, and I can honestly say that our…read morecurrent manager has done more for me in just three months than any of the others ever did. From the moment she became the manager, she has been attentive, responsive, and genuinely caring about the residents and the condition of the property. One thing that really stood out to me was her helping me get new wood flooring for my apartment. She didn't just brush off my concerns--she actually listened, followed through, and made sure something was done. It's rare to come across someone in property management who actually takes pride in helping their residents and making improvements. She has made a noticeable difference in my experience living here in such a short amount of time. I truly hope the company recognizes the value she brings to this property and to the residents who live here. After having over five managers, I can confidently say that she is one of the best managers we've had ! Thank you for everything you've done for us Bree Your hard work and dedication do not go unnoticed!

It was a pleasure speaking with Mr Massey. Really professional and patient…read more If you need property for residential, reach out to them and you won't be disappointed

I would strongly caution anyone considering renting from AIM Property Management…read more We lived in an AIM managed property for 3 1/2 years. After moving out, they withheld a large portion of our security deposit for items that were already damaged when we moved in, claiming extensive repairs instead of acknowledging normal wear and tear and long-deferred maintenance. To make matters worse, the remaining deposit was not returned on time, requiring formal follow-up. I'm now having to take legal action to recoup my money. Even before the security deposit dispute, they were consistently unresponsive and rude. Routine maintenance requests were often ignored, delayed, or met with excuses, and there was a clear pattern of deferring maintenance rather than addressing issues properly. Problems that existed early on were left unresolved for years. This has been a frustrating experience from start to finish. Poor communication, lack of accountability, and an apparent willingness to pass the cost of deferred maintenance on to tenants made this a company I would not rent from again. The pictures are of a garden box at the property that was completely falling apart. I asked for it to be fixed or removed, and my request was ignored.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

I have not rented from them yet but everyone has been friendly every time I go ask for a list of…read moreRentals and the young lady in the back explain her self very well to me about how it works to rent from them..

We're even forced to give the company a star! Fk this company, the worst, they raise the rent non…read morestop and fix nothing! It's the most miserable place to live while paying almost 3000.$ for 1 bedroom & a shared garage, that's infested with rats , we get treated as if they're doing us a favor, they're disrespectful they ignore your needs and retaliate against you for asking for basic maintenance, the maintenance that does get done is pure shit, they expect you to let strangers into your house at any given time! This place and all properties of this owner need to be shut down condemned! There's not enough time or space to write everything here, it's unimaginable the amount of bs horror one experiences while living here. The racism alone is horrific. They rip you off while they threaten you constantly! El Monte Office , Pico Rivera property.

Enrique and Ashley at TrueDoor PM - Inland Empire provided first-class service from the moment we…read moreengaged them until tenants were successfully placed in our property. I was truly impressed by their professionalism throughout the entire process. Enrique offered many helpful suggestions on how to prepare the house for rental and recommended a cleaning service provider, Precision Chem-Dry, which did a fantastic job. Ashley efficiently prepared the marketing materials for our property. She arranged professional photos and videos and set up a 360-degree virtual tour. Our property was rented out within a couple of weeks after being listed--the fastest among the nearby rental homes. Throughout the process, every staff member we worked with at TrueDoor's Inland Empire office was professional, responsive, and genuinely helpful. TrueDoor also offers loss-of-rent insurance at an affordable price, which is quite rare and provides additional peace of mind. For all these reasons, I'm happy to give TrueDoor Inland Empire a 5-out-of-5-star rating!

Octavio, the Maintenance Coordinator, has been great with handling and coordinating the resolution…read moreof issues with our rental property. He's quick, efficient, and goes above and beyond. We appreciate his efforts. Ashley,the Property Manager, has been great too with setting up our property for rental. She's organized and efficient. She's prompt when we asks for requests or questions. We appreciate her efforts.

Love them!! As with…read moremost property management orgs, I wasn't expecting much going in. I'd had some pretty frustrating experiences with other management companies before. But these guys have been refreshingly responsive. When I would need to put in a maintenance request, they would always get someone out quickly. David even got someone out the same day when I had a heating issue. I never felt left out to dry which is unfortunately common for property management groups. I never feel like I'm chasing anyone down just to get a straight answer. Move-in was smooth, the unit was clean and exactly as advertised, and any small issues that came up were handled without me having to follow up three times. It's a pretty low-drama experience, which is honestly all you want from a landlord situation.

I've had a great experience with David, from the moment I inquired about a space he was very…read moreattentive and helpful throughout the entire process. When anything has needed attention he has been quick to fix the issue which is very much appreciated. It's very clear they care about their tenants and want to see local businesses succeed.

I went to view an available property and had a good experience with agent Robert. All communication…read morewent to hell after I asked if my service dog was allowed. He told me no dogs allowed at all. Once I was informed him that was against the law to deny an applicant or a tenant residency he ceased all contact. Would no longer return my texts and when I'd call he'd end the call. I text about a week later asking him to confirm this with the OWNER and I got a response from a Jason, who asked if I had documentation for me service dog, which I provided. After several hours with me texting multiple messages of the documentation asking if it would suffice I received no response. I had my daughter call from her phone and low & behold they answered! They clearly discriminate and do not know the laws. I would never recommend to anyone.

We have been using Ken Scott Realty for our Property Management for almost 2 years. Jonathan is…read moretruly the best!! Always professional, friendly and responsive. We plan to purchase additional investment property and look forward to working with Ken Scott Realty and Jonathan for all our property management needs.

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

As first-time landlords, we were definitely nervous about navigating the rental process...but…read moreworking with Brooke from Stellar Property Management has made all the difference. From the start, she's been incredibly communicative, intuitive, and knowledgeable. Pricing is fair and inclusive. Straight to the point which we prefer. Brooke anticipates needs before they arise and handles every detail with professionalism and care. Her ongoing support has given us peace of mind and confidence in managing our property. We truly feel lucky to have her in our corner!

Stacey, in Twain Harte, is outstanding. She is immediatley responsive if you contact her about a…read moreconcern, and empathic during the process. She knocks herself out to keep you informed along the way so you aren't left wondering what stage of resolution your issue is in. She is a breath of fresh air at a time when many give a feeling of "I don't care". Fortunately, she does!