I have been coming to this Orangetheory Fitness for years, I am so bummed that they are closing. The staff has always been welcoming here. I have visited many other branches across the country when I travel, and not all OTF locations are this friendly. There is a lot of turnover with the front desk staff, I have come to expect billing and scheduling issues. They are always rectified, with time. I am going to miss this place! read more

Orangetheory Fitness - Gilbert - Trainers Near Me - Gilbert, Arizona

I hate to do this, but after five months of trying to cancel, I'm just fed up. I have been charged every month for the past 5 months in spite of monthly calls and promises to stop the billing. I am now at a point where i am going to have to cancel my CC and file a fraud claim. So disapointing read more

The classes were fun and I really did enjoy them but the manager at this location is discourteous and not easy to work with. I requested to freeze my account, it was frozen for a few months and then I got a call warning me my account was unfreezing and so I asked to cancel completely. That was never done and I was billed for 2 months until I noticed. They ended up not giving my money back and then tried to offer me some free classes after cutting me off on the phone and talking over me. Why would I want to come in and support this business again after that phone call? No thanks! I would have signed up again in the future but not anymore. Thanks Morgan read more

Worst experience at a gym I've ever had.Many reasons I cannot disclose here.Use any other gym .

Orangetheory Fitness is a great place if you are wanting to start, enhance or maintain your fitness journey. The style of each class gives you the opportunity to work on your cardio and/or strength all at the same time. Each day the class will vary so you won't be bored and you have the option to choose which station you want to start. The Gilbert location is an AWESOME spot. I love the layout of the location and THE COACHES are the best! They are encouraging and supportive everyday and are great at keeping you motivated with whatever goal you are trying to reach with your workout. read more

Ok, it's pretty simple. Join. Show up. Lose weight. Be a healthier you. That's it. It's worth the money. One hour and over 500+ cals will be shed. The only workout prep you need to put into this is deciding which outfit you want to wear and how you'll explain to your friends that you want to Orange Theory over Happy Hour. Trust me, these workouts are addicting, even for a fellow vino. Randy is the absolute best coach you could ask for. He's at Gilbert and QC- check him out! If you are leery on the worth of these classes, he will reinforce it for you. One of the most genuine, caring, and fun guys you'll ever meet. His knowledge is unparalleled. His beats are on point and he won't let you suffer from poor form. Don't be surprised if you find yourself wanting to be his friend. Get it? Got it? Good. Let's go workout together! read more

Classes are brutal! Instructors are Driven and Amazing! I have not been able to run for over a decade (back spasms) I joined last March and went biweekly and by September I was on the treadmill. Now I push myself harder and faster each week...all because of these classes. They can be a game changer if you are willing to commit! read more

It started with 2 days a week classes and i am now a full time member at OTF :) OTF has helped me gain muscle strength,weight loss and has increased my stamina. Love the group classes which are motivating and help you to push harder. The coaches are well trained and professional. Would definitely recommend for anyone who wants to get back in shape and workout in regular basis. read more

This is a really great OT location! I live in Oklahoma and currently visiting my sister, so I stopped for an AM workout. The instructor Randy was great and motivational! The location was clean and the ladies running the front desk were so sweet and helpful. You can tell this is a newer location because they have iPad check in versus the normal sign in sheet and pen lol. I'll be back every time I'm in town. read more

The coaching staff and management went downhill in the past 2 years. The head coach likes to make fun of/mock the members, talks about the members to others and it became such a toxic environment. Escalated to the Regional but they did nothing. Loved the workouts but no longer wanted to pay the monthly fee to belong to a toxic environment. After being a member for four years I canceled my membership. read more

So happy I've joined. Sydney and Liz have been so awesome and sweet to me. Also some of the front desk girls also! I was super nervous but made me feel comfortable. read more

This is an amazing place and the coaches are very motivating and helpful. Morgan is probably the best coach out there and keeps me going throughout the workout! read more

Love love love everything about OTF Gilbert. I joined 3 months ago and I am so thankful I joined such a great community. The coaches are amazing, the front desk team is helpful, and everyone is so welcoming. read more

I debated on joining for a very long time because of the cost. Let me tell you after 1 month in... it's worth every penny!!! I actually look forward to my 5am classes before work and want to go on the weekends. More energy and love the changing of work outs everyday. Do yourself a favor and check it out! read more

My friend and I had each taken a class at Orange Theory in the past in different locations; she was visiting from out-of-town and we were looking for a solid workout, so I signed us up for a trial class at OT in Gilbert. When we arrived, we were told that we had to pay a drop-in fee of $28, since she lived out of town and we both had tried OT previously. While the policy was explained to us once we arrived, it had not been explained over-the-phone, when I scheduled our trial class. I was extremely disappointed in the lack of customer service we were provided. Rather than explaining the policy and allowing us to work out, as a one-time complimentary deal, we were not discouraged form leaving the facility. As a patron, this is the worst pr a company can offer; never would I allow a potential client to leave my facility feeling less than satisfied. Not only was I left with a poor perception of OT Gilbert, I will never recommend OT. Living in a big city, there are a plethora of other options for great workouts that cost less and are in the business of attracting long-term clients. As a follow up to this, my friend and I googled local gyms and found "Burn Body Bootcamp" right down the street from OT in Gilbert. We went, had an exceptional workout, and are able to try the classes at no charge for 14 days. Now THIS is a good business approach! read more

I took my first trial class a year ago this August and started coming ever since. I've lost 25 pounds and my vertigo completely went away after a month of choosing to work out and be healthy! Coaches here are great! Thanks Orangetheory read more

Orangetheory is the family I chose to join to live a healthier lifestyle. The staff is super friendly and the coaches support, advise and train with you in mind. Take a free class I guarantee you will be hooked! read more

This fitness experience is new for me. I am older than the average client and had a little anxiety trying something new. I have to say the staff AMASING constantly affirming and encouraging throughout the class. You basically compete against yourself setting your own goals throughout the class. I'm thrilled to be part of this wellness chapter of my life. read more

Been a member for 3+ years. Orange helped me develop my strength after being a cardio lover for so long! Then in turn I got faster on the tread. The atmosphere is amazing as well. Energetic, fun, and coaches are there to help you achieve goals while having modifications. They were great when I went through an injury/recovery period. I love orange! read more

This place is great!!!!!!!!!!!! I love Allie, Taylor, RIN, SYD! BRING JESSE BACK!!!!!!!!!!!!!! The staff is helpful.

Love this place!! It's completely transformed my body. Worth every penny. It's like having a personal trainer at a fraction of the cost.

OTF has been the only thing I've ever stuck with in my now 42 years. I celebrated my 1 year Orange-versary last month. I've lost 45 lbs (combination of workouts 4-6x a week & also due to the Zone eating introduced by OTF during a transformation challenge). The classes are all different and I am confident I am getting a well-rounded workout. The 4 stars instead of 5 is because of the extremely high staff/coach turnover. It's frustrating. Don't get attached is my new motto. But I am still coming because the other advantages to my health mean more at this time. read more

The theory behind orange theory is that you burn more fat if you work out in an "orange" zone. It goes: grey, green, orange, and red. Grey is resting, green is comfortable working out, orange is pushing it, and red is craziness. They give you a heart rate monitor so you can see exactly what level you are at every minute of the workout on large screens throughout the gym. Nobody needs to tell you to go harder or push more, because you can look up and see that you need to go harder or faster. It's fascinating. At first, I thought I was dying when I started out. Well, I still think I'm dying. But I keep coming back for more. I definitely recommend it to everyone I know. It's fun to physically see your progress and know 100% how you did at the end of each class. I've only really interacted with the trainer Sunny, but I've heard the rest of the Gilbert trainers are fun. I adore Sunny though. One thing I should mention! They have cancellation fees. If you don't cancel or reschedule your class within 12 hours, you'll have to pay a fee. I personally like that, because it makes you more accountable, but I can see that some people would have issues with it. read more

I love it! Don't wait and just try 1 class for free... I was scared to try a class I thought it was going to be super hard and intimidating. Although it's challenging and an amazing workout, you can push yourself as hard as you want to. I thought it was going to be a competition format with the heart rates displayed on the screen, but not at all - you are only competing with yourself to improve and have a great workout. Everyone is really really nice. Kristin the owner is the sweetest, all the trainers are amazing. You can also choose to work with a trainer for diet coaching if you'd like, for an additional cost. read more

This gym is amazing! I started off with the 8 sessions a month and quickly went through them and upgraded to unlimited. I signed up with my friend and Luke was her trainer. Luke will push you and motivate you. There are all ages and all body types here. This is not what comes to mind when you say gym, this is a serious support team and great environment to better yourself and get healthy and fit! I have always attended Luke's classes and 1 of Corrine's and just simply perfect. I prefer to workout at the crack of ridiculous so I can be done with my workout and focus on my day. If you haven't tried OTF I highly suggest to try a free session and you will be hooked! I'm going to try to hit my goal before my birthday and the track I'm on and with OTF I will succeed!! read more

For those of you willing to share the experience of a boot camp style workout for an hour, you will LOVE this business theme. OTF was an awesome experience for me. The trainers were a lot of fun and the exercises were well organized and effective. ~Stew Keene - Local Area Realtor read more

All I have to say is Jesse is AWESOME. I have been a OFT member for over a year now and I can tell you his class on Sunday, March 10 was one of my favorite. He has a lot of good energy and really knows how to get the most out of you. Thanks Jesse, if I am ever back in the area I will look for one of your classes. read more

Staff is super friendly. Workouts are awesome. Try it out you won't regret it. Watch your strength increase and your treadmill times, speed etc get better. Instructors are very helpfu. read more

The work outs are decent usually. It was a good start for me to get healthier. Though customer service is not good when you actually need help. I had been going to OTF and mainly this location for over 5 years. I decided to cancel my membership, got billed on 5/26, was told that day I had until 6/26 to use the classes. I took a class on 6/25 and got billed for it because they said my classes expired on 6/25 and so the last day to use the classes was 6/24. They just lost a long term customer over $18, and mainly the disregard to customer service, to owning up to misinforming their clients. Maybe they thought I was canceling the membership so this was okay. I was planning to buy the class passes instead of having the membership, but I no longer feel like going to OTF. Either way, not recommending, if you want to try, it would be smooth sailing if you just pay and never need any customer service. read more

This studio is clean and the staff are friendly and approachable! I love that there are really early classes and really late classes so there are no excuses :) otf keeps me motivated to work out and I love the data at the end of each class! I planned on doing otf for a few months leading up to my wedding and here I am 200+ classes later.. read more

This studio is so fun! The staff is very fun and uplifting and the coaches are a great motivation to get yourself in the studio and giving it your all! Yes, it's pricey, but it's 100% worth it. Plus, they are always willing to work with you and often time have promotions! Just be honest & ask! read more

Great workout! Super clean and fresh studio. I love the 3 part format and heart monitor to track my progress. I've trained with Jason, Kenpo and Champ. They all have slightly different styles but all are knowledgeable and encouraging. It might seem pricey, but if you break it down to per workout cost it's a good deal. Having to sign up for class keeps me accountable. There's an app for that which makes it easy! One area for improvement could be to offer a brief explanation of the numbers on the screen, rowing numbers "101"..like an Orange Theory Basics class. When you're in the class working out it takes awhile to catch on to all terminology. Oh also last positive note...front desk help Shelby is always welcoming and helpful. read more

Almost 3yrs in and I still look forward to going class. The staff is friendly. The trainers are encouraging and the other members are friendly. I do t think I'll ever go back to a regular gym. read more

I feel amazing after every workout! The coaches are amazing and super helpful every step of the way, whether it is helping me out with a specific move in the weight room, showing me the correct rowing form, or pushing me to run faster during the all outs... I know I can always come in for a workout that will leave me motivated! On the days when I don't even feel like getting a workout in after work, I still have to push myself to come in (avoid spending more money for missing a class!) read more

Christine the studio manager was super helpful on getting the credit card charge and scheduling issue resolved. Looking forward to my next session! read more

Awesome!! 5 star workout and instructors. Very welcoming environment. The owner is super friendly and helpful. Extremely good workout with great calorie burn and results. Go today! read more

The more I do OTF, the more I realize I have favorite locations. What's nice about OTF is that once you join a location, you can go to any other location in the country. I happen to be on this part of town while I am petsitting and decided to give this location a chance again. My first encounter with the location wasn't very good, however, I believe in second chances. The trainer I have had the pleasure of interacting with for the past two sessions is Sidney. He showed me how to do alternative exercises and gave excellent recommendations. The energy in the class was high and I felt like I was learning more for future sessions. Who knew I was using the rower wrong this whole time?! I appreciated the time Sidney took in showing me the correct way to do each exercise and use the machines correctly. I'd recommend this location now that I have had 2 successful visits. Thanks for helping me be the best version of myself! read more

Least favorite establishment. They make it seem like you can leave with no hard feelings but that is to say the least. Folks gave me a hassle when i decided it wasn't the right fit for me and berated me in front of surrounding customers. I reached out to get a refund and to explain how that was not right to treat their customers for wanting to cancel a membership. They do everything to get you in but don't care to acknowledge you after. Not a place for athletes or people with common curtsey. AVOID AT ALL COSTS. They give you the run around when you decide to leave or have a complaint. read more

Coaches and staff are highly motivated to help you succeed. Individualized help when you need it, combined with the expectation hard work, guarantees you will see and feel results. This is not where you come to socialize, this is where you go to work hard to feel and look great. Very knowledgeable staff who really want you to succeed. Staff are always available for questions or concerns and are truly experts in there field. read more

Orangetheory Fitness - Gilbert - Trainers Near Me - Gilbert, Arizona

Very friendly, helpful and knowledgeable staff. The workouts are never easy because they push you farther than you think you can go but in a safe manner. Don't be afraid to succeed! read more