"The service and personal attention we received from Steve Bray was exceptional and beyond what we…read morewere expecting! His knowledge of the local and national market and his commitment in finding us the best rate helped us in our search for our dream home. As first time home buyers here in Texas everything was new to us and the most important thing we wanted was someone we could trust. He was straight forward and very helpful in explaining the process from start to finish. He was there for us every step of the way. We hit a few snags in the process but in the end we were able to get our dream home. We could not have done this without him. I highly recommend Steve and his company to my friends and family. We have made another friend for life!"

Negative stars are more accurate for this business. They…read moreconsistently mess up payments and have sone such an awful mess with our account, I'll file a BBB report. If you're a real estate professional, PLEASE DO NOT HAVE YOUR CLIENTS GET THEIR MORTGAGE THROUGH CROSS COUNTRY. They are a sham and you can find a plethora of complaints against them all over the internet. BUYER BEWARE.

Absolutely horrible! I told Brandon Walsh I need a home equity loan and please expedite after two…read moreweeks of giving him everything he asked for he totally disappeared for a week. Turned out he just went on vacation and didn't tell me. I called his supervisor CARLOS . He said I'm so sorry. I'll get on this two three-correspondence later He disappeared. Run away from this company. If I could give them no stars, I would.

Max and the team were fantastic. I had complicated circumstances, but they were offer the loan I…read morewanted (not available at other lenders), communicated well, and closed on schedule without any problems. They did a great job and I'd recommend them wholeheartedly.

Max was great to work with. This was a very complicated situation and Max just took care of things…read moreso that I didn't have to think about it. I always felt like I was in really good hands.

I could not be happier with where I spend 80% of my day at this agency! They say we spend more time…read moreat work than home these days, and I'm really grateful that I work with such an amazing team of insurance professionals at Andrews Office! When you think of insurance - think Andrew Easley! He's gonna make sure you get the best rates and the most coverage tailored to fit your life and what you care about! Top notch service and everyone he chooses to work with his team are TOTAL rockstars! Get Easley insured today

When asked by a corporate State Farm rep today how Easley could gain my trust back. This is what I…read moresaid: Have Easley not be a total fraud and liar. he tripled my renters insurance premium in 3 months and then proceeds in telling me lie after lie after lie. Then I canceled and expected a refund. I contacted him several times and he assured me the policy had canceled and a check was issued on Feb 27, 2020. Lie. I contacted his office and they said it would be 7-10 business days. I thought the check had been cut? I then filed complaint with Texas dept Ins and today a State Farm corporate rep contacted me and told me they had just cut a check and I should be getting it shortly. I asked, I thought the check had been cut and mailed. She looked at the notes and said the original check was mailed to the wrong address. Funny. The only address I gave them was on my policy. I advised her not get caught up in his lies. I told her Andrew would not know the truth if it hit him in the face. I told her I know when people lie to me and now she was getting caught up in trying to cover for him. I told her it didn't look good on her either. All they do is lie. She said she thinks it was an isolated case. I told her as much lying as this guy has been doing it is not an isolated problem. We shall see if I get a check by next week. But, they do lie at tat agency. ALOT! I even called Easley a thief. He has stopped responding on email. Why? Because he has been caught in a fraud.

Do not go here, even for a consultation! I met with Dawn and she accidentally ran my credit 3…read moretimes. I've been begging her and her assistants to reach out to the credit bureau to correct her mistake, and after at least 10 emails and a year later I still do not have a resolution. My credit suffered at a critical time because of her. In addition, I was ready to purchase a home last year and the seller told us they wouldn't consider our offer with Dawn as our lender because they had too many bad experiences with her in the past. We had to quickly switch lenders at the last minute. She is a nice person but as far as follow-through and competence go, I would highly recommend using someone else.

Many home owners or current home buyer and loan finders are already know the process and how they…read morework. Time consuming, and very very frustrating... Giving the ability that Dawn and her team can do, I have to give them 5 stars. Trust me, they can do this. All you have to do is follow the guide line that Dawn is going to give you on what to do in order for you to be approve for a loan and get going from there. Every single step of the way. Honesty is huge key role. They have gone way more than what I could have asked for and especially with my situation. Good Luck for those who are working with Dawn and her team. Patience... and Work with Dawn.

Great closing experience and round rock, smooth, but quickly very professional if you need a title…read morecompany check them out, Dr. Marc

As a construction employee, I must candidly contest that Matthew is the most affable, available,…read moreand avid of professionals whose acumen for genuine customer service is immeasurable and severely appreciated. If you are seeking a loyal and approachable banker to assist and guide you through a construction loan, then I promise you that you need not look any further because Matthew is your champion. Go ahead and reach out to First United, and when you do, please, ask to speak with Mr. Matthew Schepper. -Leo

Matthew Schepper was absolutely AMAZING! We are first time home buyers and were extremely cautious…read morewhen it came to picking our lender. Matt not only made the process seamless and extremely easy, but he was available for all of our questions, even on the weekends! His team was quick to respond to questions from us, our realtor, and the title company. They kept us in the loop during the entire process with updates so we knew exactly what was happening during the process. I would highly recommend Matt to any home buyer that is looking for not only great interest rates, but also a team that gets it done!!!! Thank you so much Matt for making our dream of becoming homeowners come true!!

My wife and I were referred to Rachel Brown with Austin Capital Mortgage by our realtor, and we…read morecould not be more happy with the service she provided. She was able to get us a very low mortgage and and was even able to adjust it within the lock in period when rates dropped even lower. We were first time homebuyers so throughout the process we had a lot of questions that Rachel was more than willing to provide the answers to in a very timely manner. It was always great to know that when a pressing need arose Rachel was just a call away to help with us understand and take the appropriate action. She even made the trip to be at our closing in Houston to be sure we understood all the documents during the process. We would highly recommend Rachel and Austin Capital Mortgage to anyone looking for a new home or to refinance.

This was a very smooth and organized team at Austin Capital Mortgage from start to finish. They…read moretold me what I needed to do helped me along the way and got me the paperwork that I needed. Jeff responded quickly to all my questions he returned. My calls promptly and the whole team is very organized. I refinanced my home in three weeks from the first call to closing. thank you Jeff for making my refinance, so smooth and stress-free. I recommend Austin Capital Mortgage to anyone that is looking to refinance their home or purchase a new one.