I haven't been to this location in a while and stopped by for convenience. If I need parts this…read morewill be my go to from now on. Everyone was really helpful and easy to talk too. I walked in and they were busy but still got me to the counter found what I needed and gave me great advice on what I was buying. I would put this customer experience in my top 5 of all time.

Advance Auto Parts is a-ok. I like the order on-line and pick up in the store feature of their…read morewebsite. I can do research on their website and then pick up my purchases quickly in the store. They always have what I need in stock. The store associates are always friendly. I definitely like Advance Auto Parts over their competitors.

I can't even begin to express how amazing Jordan, Chuck, and Armin were! My car got stranded…read moreoutside STL couple of days ago and not only were they so respectful and helpful but such amazing gentlemen to be around! Thank you so much!! Thank you for figuring out what my problem was, thank you for going above and beyond to help me travel safely, and thank you for not charging me an arm and leg and not taking advantage of my situation!

use to be a great place to buy parts, I would tell everyone I know to go there, but now it's all…read moreabout sales they try to sell you parts you don't need don't never try to buy there if you don't know anything about auto repair, they will try and have done it, take advantage of it and really stick it to ya go across the street to the other auto parts stores with them you have a better chance they might give you the wrong part but you can always exchange it , but at least they won't screws you over

We had just driven through a storm and realized we couldn't see a thing due to bad wipers. The…read moreolder gentleman working at the front was incredibly helpful not just in selecting the correct wipers, but actually took it upon himself to change our wipers for us as we didn't know how. Excellent service/extremely friendly/hilarious guy! I wish I lived nearby to go more often!

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

I came here to get tires for my vehicle. On the sign, the price is posted at $20 per tire.As is…read morealso bought a middle council tray from a car while I was there , the total from my 4 tires and middle council piece was a $133.I was not offered a receipt. But I had paid with a credit card. After I'd left this store.I told my friend what I paid for the tires and he was very surprised because he had never paid that much money for tires there before.And I assumed that probably they overcharged me and charged me maybe ring me in for 5 tires, instead of the 4 that I purchased. I called down there and tried to explain what I thought had happened and that I had been overcharged, and that I didn't have a receipt, because I was not offered one at all. The person on the phone was extremely rude to me. I asked to speak with a manager, but they just put me on hold and then hung up on me. I called back again, same thing happened. I asked to speak to someone else, put me on, hold, hung up on me so then I decided to go down there, talk to somebody in person when I got there, of course, they knew who I was. Probably the only female that had been there that morning. They ran back into the office notified my arrival, but then completely ignored me.\n Finally, an employee came out to talk to me. And\n Told me that, since I had bought 4 tires. It was more expensive because it was a full set. Which is odd because it's actually the direct opposite. It's less expensive when you buy off 4\n He asked if my tires had an orange line on them, which made them a set and no, they did not 3 of the 4 had an orange line but they did not all have line painted on them. They refuse to give me a receipt.They would not look up my order by the receipt number.They one hundred percent know I only bought four tires , and they charge me the price of 5. If you're a woman, don't ever go here because they will 100% rip you off, they are a bunch of crooks.

No, no no no no!…read more Avoid this place. I wasted my time and gas to get there so you don't have to. You are welcome! They can't tell you if they have a certain car or not, it's $2 just to walk around. You cant bring in cutting tools, and they won't cut a part off for you. (It was only two friggin stripped nuts and I had a reciprocating saw in my car)!!

These people are horrible. They are crooks truck had issues had to be towed back two different…read moretimes went in originally for oil leak. Never had electrical issues until after it left there the almost 2 weeks. My truck was there no communication. My local Tulsa dealer went out picked my truck up to get it back with things stolen out of the truck drivers watch your stuff and if you value your equipment take it somewhere else run away from this facility. The driver lounge is trash with hard classroom seats. These people are ignorant. I emailed them and they acknowledge that things come up missing Out of my truck and that they are sorry this happened on their property but yet they proceeded to protect their own people.

Was charged $940.50 for a belt and sensor change that took 1.5 hours to complete. This is predatory…read morebehavior.

The only way to sum them up is Fast service…read moreFair price Friendly employees Got me in with no appointment 10-20% less than anywhere else in the area. Great accurate job, highly recommend.

WORST PLACE EVER. DONT GO HERE. I witnessed a employee yelling at a new employee. The workers are…read moreworked like dogs. They look miserable. It's so hot in there. They only have small fans. No customer service skills. All of them are rude.