I reached out to Growing Grounds today for a gift for my daughter who lives in Bloomington…read more I left a message after hours and they called me back first thing the next day! I told them what she liked and they took it from there. Note, wrapping, and delivery. First Rate! If you haven't been by there nursery you should stop in. It is a beautiful place. THANKS FOLKS

After years of positive experiences, I called under new management to order a floral gift. I…read moreclearly explained what I wanted, gave a budget range, and approved their suggested arrangement. What was delivered was completely different and charged at the very top of my budget, not what had been presented. After multiple calls trying to resolve it and a specific request to leave the recipient out of the situation, they made the astonishing decision to return to the recipient's home, remove the arrangement, and issue a full refund. I can accept a disappointing arrangement. I cannot accept poor communication, unprofessional behavior, and repeated bad judgment. One of the strangest customer experiences I've had. I won't be back.

They gave a slick website and let you order/pay online for delivery anywhere. Before I ordered I…read morewish I had first checked out their reviews online. The reviews are awful about orders either never arriving or plants showing up dead and rotted. I tried to call them but number is busy 24x7. I send emails to cancel my order but no response. 2 months go by and out of the blue I get an email that my order shipped. Well they arrived 3 days later and 90% had to be thrown out and the remainder aren't likely to live, but I'll try. I'm going to contact my credit card company to dispute that charges. I recommend you avoid them at all costs and go buy local

I ordered a lot of seeds and plants from them this year…read more So 5 of the 8 trees arrived dead. Two of the others are still not here and planting time for trees is done up here. One tree is really trying hard to make it. I called about the dead trees. They said wait 5 weeks. They gave me a voucher for one but I get to pay shipping again. I purchased seeds. So far they germinate and come up to about a inch then die off. That is sad, I literally found some skullcap seeds dated 2009 from another company. I planted those and they are taking off like mad. Buying from these guys is like going to the dollar store, paying full price and getting seeds from taco bell... Already chewed ate and crapped out.

A. B. Hatchery is my preferred provider for lawn and garden services. Bill demonstrates exceptional…read morecommitment to customer support and has been instrumental in assisting with various projects; his expertise contributed to the exceptional quality of the grass at my brother's dog's burial site. I strongly recommend A. B. Hatchery to those seeking reliable and friendly local service.

Great Christmas tree and wonderful selections and service by loading the tree into my suv.read more

I ordered four plants from Four Seasons. I was very patient and about a month after placing my…read moreorder I emailed checking on the status. Received an email saying they were busy but would get it out soon. Received it about a week later. Shipped in a plastic bag via US Mail. I opened it immediately and found two of the plants in plastic containers. The other two were plastic potted plants just in the bag. The two in the containers seem ok. The other two (see below) had one leaf between them. I emailed four seasons the same day and as of today have received zero communication from them. I suggest looking elsewhere for your plant needs. I know I will unless some happens that changes my mind.

0 Stars. This company is terrible!!!!!!!!!! DO NOT ORDER FROM THEM!!!…read more It literally took months to ship. They only shipped part of my order after I filed a claim with my credit card company (since they charged me, another month passed, and still nothing). Then, miraculously, my order arrived, partially fulfilled. I planted everything the day it arrived because many looked like they were struggling already.. I believe 2/10 things I planted has any signs of life. Prior to submitting a claim, I called numerous times, different times of day, over several days, but every time it rang busy. I also emailed, no response. I just received a letter saying that they need payment and are going to recharge my cc for the dead plants they sent me unless I contact them. YET THEY MAKE IT IMPOSSIBLE TO GET THROUGH. I am beyond irritated, which is why I'm taking the time to write this crap review. PLEASE DO NOT GIVE THEM YOUR BUSINESS. THEY HAVE FAILED OVER AND OVER AGAIN.

We had a wonderful experience working with Green View! We had ignored and neglected our landscaping…read morefor 10 years and we finally decided to give it some TLC. Jason came out and listened to our requests and ideas. Green View created a design plan that we loved. The landscapers were great as well and their attention to detail was evident in their work. We now have beautiful landscaping around our house plus a new paver patio in the back. Thank you Green View!

Everyone else must have better lawn mowers wherever they live because I was definitely NOT getting…read morethe same service. I was stuck with them because the HOA where I used to live is contracted through them, but if you have a choice don't use them. I literally can't even tell when the grass has been cut and almost every single one of my former neighbors were in agreement with me about the lack of quality in their "services". In fact one of my former neighbors busted out his lawnmower and mowed his own lawn because they do that bad of a job. They clearly need to lower the blades on their mowers and/or at least sharpen or replace them entirely because it seriously doesn't even look like someone attempted to mow. The only way I ever knew if they'd even been here was if I heard them outside. There's never any fresh cut lines in the grass either, just straight up tire tracks. They also take their sweet time to finish the simplest of tasks, they take breaks that last anywhere from 30mins to 2 HOURS, and they clearly don't take any pride in their work whatsoever. You're better off mowing your own lawn at this rate.

0 Stars. What I first was excited about ended up being the worst experience I've ever had with an…read moreonline retailer. It was only after the initial purchase that I realized they got such horrible ratings. The people in their home state think they should be shut down. I got excited and spent several hundred dollars at this website and 11 months later I have almost nothing to show for it other than 3 very tiny stick-like shrubs, some buried "pep pills" and a jar of "plant booster" It's very interesting that they have so many plants listed. And I wasn't against the idea of growing from what are essentially rooted trimmings (clones). I thought I would get my money back or a replacement but instead they gave me a "credit voucher" -- the customer service is horrible. They made me send back my proof of shipping. I don't think they know how to use computers. After I sent back the "proof of shipping" demanding almost all of my money back (excluding the fertilizer and the dwarf cherries that actually survived) they never said anything. I had to send an email asking about the credit voucher. Me: "I mailed the two shipping labels back to you around Christmas 2020" They sent me back a one-liner: "As of 1/11 we show credit vouchers began to issue on your account." Like there is some 1970s bank supercomputer processing these things... I was like "Oh ok" and logged into the account but there is no way to see where those vouchers are or how much they are for. So, I sent them another email: "How do I view those on your website?" Their response: We can send the proof through this email thread if you would like. Thank you, Customer Care My response: "Yes I'd like to know how to use them? How much they were for?" What I did not say was "why the heck do I have to even ask you idiots" I've started a dispute with my bank. We'll see. Since they dragged out this transaction for 8 months, the bank will probably be like "it has been too long" or something. I planted over 50 items from this company and only the 3 Dwarf Cherry plants actually survived long enough to take root and grow leaves. The rest died either in the hot summer months or never sprouted at all. And I tried to find things that could survive in direct sun. It took them many months to send my first partial order. They say they won't "send until the correct planting time", but they sent the items so late in the planting season that, of the few items that made it into the ground and actually seemed to be budding, they all died as it hit summer. (Received late May items that could have been planted in April, they died in June)

Ordered 75 Lavender bushes. They came dry rooted in plastic bags with bugs in them. I planted…read morethem and kept watered as needed. They looked dead when they arrived and stayed that way all summer. Not one lived. I wanted my money back and THEN found out they don't do that. I got a certificate to order more. Don't think I will do that.

Great job Kelsey and Casey's! Needed a plant for a friend on the busiest day of the year for…read moreflorists-Valentines Day! Called her from a thousand miles away and she was so sweet and accommodating! My friend sent me a pic of the plant and it's gorgeous! Highly recommend their services!

Beautiful selection of flowers! The service was great, they got my order done in a couple of hours!read more

My mother ordered some plants from House of Wesley. After reading all the negative reviews about…read morethem, I figured we'd wait forever, get dead plants, and have a huge hassle dealing with the company. The company does take quite a long time to do anything, whether it's fill an order or issue a refund. That's the only negative about them. Contrary to other reviews, I found the company very easy to contact and to work with. Every time I called there, the phone was always answered immediately by a live person. The company always did everything they said they would, when (albeit slowly) they said they would do it. After ordering the plants and waiting several weeks, maybe about a month, my mother got the order. After pondering for a couple weeks about what to do with them, she decided that planting them would be way beyond her means (she ordered a couple hundred plants), so she wanted to return them. Again, based on all the negative reviews I read online, I figured we'd be unable to contact the company, and that they'd find some excuse to not refund her money. The timing was right at the end of the 30 day return period. I called to see if I needed a RMA, expecting (based on reviews I'd read) to have a hard time reaching the company. Their phone was answered immediately by a helpful, pleasant customer service person who said no RMA needed; just send them back for a refund. I sent the package back Priority Mail around the end of June. After a couple weeks, I called them to check on status of a refund, again expecting the worst, based on other reviews. Again, no busy signal, no auto-answer, no annoying phone maze; a live person answered the phone immediately. You sure can't beat that for customer service! The customer service person said they'd gotten the return, that it was being processed, and that a refund would be processed and issued after that, in another week or two. Again, based on all the bad reviews, I still was dubious we'd ever get an actual refund. By the end of July, my mother had her refund check in full. So my experience with their customer service, as well as their returns policy, was nothing but outstanding: a lot better than many companies I have dealt with. The only reason my review is 4 stars instead of 5 is that they do move pretty slowly. It took about a month to get our order and about a month to get the refund. As long as you set your timing expectations accordingly, you'll be satisfied.

If I could give this company a minus 10 (ten) I would. My " plants arrived and they were rotten…read moreand slimy. I was provided 2 "Replacement Cerificate" for $87+ but have been unable to connect with a legit working website AND to my surprise they no longer send me their catalogue. If anyone has suggestions on how to get my money back I'd appreciate it beca I am not interested in being ripped off again

I am very disappointed with this landscaping service!! They do not stand behind their products or…read moreservice. We have a red maple in our backyard they planted. It is slowly dying. I called their office & spoke to their office manager Angie Wilson about our concern. We had 2 professionals come out to look at the tree. One was a retired aboriculturist. Both said the tree had girdling roots. Girdling roots are when the tree is planted incorrectly or was in the nursery to long with a burlap bag around the roots. The roots start to grow inward instead of outward. Either way it is the neglect of a good Nursery to know this. Instead of doing something about their mistake they choose not to do anything! I was very disappointed. I know people who have used their services & friends who are currently looking for good landscaping services. Do not use them because they do not stand behind their products!! Just a warning! M. Mayfield

From the owner: Landscaping, Home and Gardenread more