Great service. On time, clean car, polite and professional. I will use them every time…read more Jim J

Our family enjoys taking Route. 47 Taxi because it has Dependable Service every time. We have been…read morea customer of theirs for over 20 years.

Brian did a great job ! Efficient and timely…read more. In town for business and he was my "personal chauffeur " x 2 days. Kudos and thanks Brian! Will definitely use him when in town again!!

These guys are awesome. Went out to watch a Bulls game and I didn't want to drive so I called A &…read moreM taxi. Picked me up and brought me home for about $10. What a great deal. I'll be using these them again. Thanks.

Great service! Called for a pick up from crystal lake train station to Woodstock with only a 2 hr…read morenotice and we're still able to accommodate me. They came through when 3 other surrounding services wouldn't take my business. Not the newest of vehicles in their fleet but it was very clean and the driver was polite also they have the ability to run a card if you don't carry cash. Definitely stored the number and they will now be my go to for scheduled rides.

Fernando always delivers! He is on time and very professional. I'd definitely recommend him!!!!read more

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

I just called to confirm the price listed on website. It went from $55 on the website to $89…read more I feel like this is a bait and switch. PLEASE confirm price before booking. Don't rely on the website.

The website quotes $45 from O'Hare to Elgin. I called to make a reservation and was quoted $85!…read more Lyft is cheaper!

Great taxi -- nice people, accurate ETA, good price, etc…read more I don't understand the bad reviews here at all!

What great service and good people,I will always recommend them. They really did me a solid…read moretoday,help me haul a small sofa and ottoman to Cary from Woodstock. Small miracle! Super nice people helped me out big time! Right on time friendly and professional very clean SUV! Thank you good people! 5 Stars are well deserved !!!

SAFER Friendly Drivers…read moreGood Service Clean Just like family Worth the ride Feel at home

I was very happy with my booking and service through Suburban Rides. I was comparing responses and…read moreprices among a few town car companies and in the end went with SR due to their pricing & service exemplified. On the morning of my very early pick-up, I had scheduled 5am but it ended up being about 5:15 am as the driver had issues finding my office. I ended up walking to the main street to help him in finding me. He played classical music on the way there which in turn made me feel classy. He also chatted quite a bit which I can appreciate most of the time but for whatever reason that morning, I just wanted to kind of zone out in my solitude. Either way, I was pleased for the most part and would book Suburban Rides again for an airport trip.

We used Swift Shuttle for our wedding. They were very easy to work with. The price was reasonable…read moreas well. I would use them again.

We called for a quote and got a very reasonable price. we thought it was to cheap. we made sure to…read moreask if this was a round trip and they told us it was and that was the total. Come to find out it was not round trip. the next day our card was charged double. when we called to ask about it the owner of the company would not do anything about it.... even though we asked if it was round trip.

I used to use these Gentlemen when I worked in Hanover Park. I used them in Carpentersville and…read morethey are very punctual, nice, and answer the phone!

My cab driver was 30 minutes late. I made it to the airport with 20 minutes to get to my gate. He…read morekept making wrong turns and was going to charge me for it. This was the worst travel experience of my life.

So these bastards signed me up for an Uber One account without my permission…read more Here's what happened: I was trying to place an early morning coffee order with GrubHub. My browser suggested Uber, and I was half-awake and uncaffeinated, so I clicked through to Uber and started to enter my GrubHub login info. By the time I realized my mistake, Uber had my email. But I hadn't given them my credit card. Which raises a troubling question: If they really erased my data -- as they said they did when I deleted my account earlier -- how were they able to sign me up for Uber One and start billing me? When I read the email congratulating me on my Uber One membership, I was livid. Had to spend the next half hour trying to cancel, because of course, you can't talk to an agent. I'll double down on what I said earlier. This is a shady company. They're too cheap to invest in customer service, and they operate right on the borderline between crooked and legal. Don't trust them.

I tried to rent a car through uber, they do third-party reservations for car rental businesses…read more Paid in advance. When I went to pick up the vehicle, turns out the business doesnt rent to locals. So I could not rent the car. I asked them for my money back and they said I needed to go through the third party I used to make the reservation, which would be Uber. Uber is refusing to refund the money. They kept repeating that the rental company doesn't rent to locals. Ok, fine, I know that now. However, I DID NOT TAKE POSSESSION OF THE CAR OR USE IT. Therefore I am owed my money back for a car I did not pick up or use. There is nothing in the terms and services that stated the money is non refundable. It's a simple concept: I paid for a service that was not rendered therefore I get my money back. Uber did nothing but just tell me "their T&C says they do not rent to locals" and then tell me to have a nice day. I'm not trying to argue to use the car. I'm arguing that Uber doesn't get to keep my money for something that wasn't used. They've been ignoring me since their last "have a nice day" on the 18th. I've been sending emails almost every day since then and all of them have been ignored. They keep your money when they should refund it, and then they think ignoring you will make you drop it. Give me my money back.