They really do a great job. My vehicle looks like it just came out of the factory. Staff was…read morecourteous and helpful.

I brought my truck to Moore Tires for oil and brake work. They said the ECM was bad and had it…read moretowed to Sterling Chevrolet for replacement. Over the next two weeks, the truck was towed back and forth between Moore Tires and Sterling Chevrolet multiple times for ECM programming and brake work. I paid Sterling Chevrolet $2,267 to replace the ECM and one caliper, hose and fluid, but the truck was now not drivable -- hard shifting, idle issues. During this process, the truck sustained driver-side body damage at one of the locations (Sterling police report filed), with repair estimates between $3,100 and $3,800. I first noticed the damage while it was at Sterling Chevrolet, but neither shop noticed or has admitted responsibility and Sterling Chevrolet has NO parking lot video. I later reinstalled my original ECM myself and the truck ran fine, proving their diagnosis and replacement were unnecessary. Sterling Chevrolet agreed to refund the $2,267 in exchange for a release, but more than two weeks later I have received neither the release nor the refund, despite repeated follow-ups. They never follow up and charge credit card fees, sad excuse for humans

I have been a customer of Sterling Chevrolet and its predecessor Bun Austin Chevrolet since…read morebuying my first car (well over 40 years ago!) I have always been treated well and felt like a preferred customer (in spite of being just a pretty average consumer.) All service needs my vehicles required were taken care of promptly. All questions I had were answered fully...never experienced "manspeak" ...in a venue where it could abound! Like this company very much!

This is a good shop. Whenever something is beyond my capabilities, it's my go to…read more The 2007 Civic had a leaking tire bead, an AC system losing charge, and the tailpipe had blown off the muffler. We dropped it off Friday afternoon and it was ready the following Monday afternoon. Everything was repaired, and we saved almost $70 with the coupon they send to repeat customers. We'll definitely be back when we have the harder stuff to do. They do good work.

By far the friendliest and quickest car shop I've been to. I got my left blinker changed in under…read more20 mins. I was on a road trip, so unfortunately I won't be coming back here again. Unless I go back to Illinois and my car has issues around this area. I guess I could also drive from California to Illinois the next time my blinker goes out, but that'd be risky. I'd really need to consider the risk/reward for that trek. If I ever move to Chicago, I'd like to think that this place played a role in that decision. Thank you!

Chris Barefield did a great job helping us find the car we wanted at the price we wanted.read more

I wanted to take a moment to express our deepest gratitude for the outstanding service we received…read morefrom Ryan, Scott, and Sedrick at Kunes Sterling location today. You made our daughter's day, we are all moved by such a kind gesture! I cannot express how happy the gift made her, it was wonderful to see her smile! All the staff at Kunes have repeatedly gone above and beyond, your courteous staff made our family feel welcome and valued. From patiently answering each and every question, providing expert advice, and exceeded our expectations in helping find the perfect car within our budget. Kunes has consistently delivered! We especially appreciate the extra effort your team put into ensuring a smooth and efficient transaction process. The exceptional service at Kunes has exceeded our families expectations in every way! We couldn't be happier with our new Kia K5 vehicle. Thank you for the exceptional experience, we will be buying all of our vehicles from Kunes moving forward! Happy Holidays and thanks again! Best regards, The Wiedner's

had an issue with a starter they had replaced and they fixed the whole issue in good time 100% free…read moreof charge due to the warranty they offer on parts , and out of good nature , really appreciate it guys THANKS!!

They lost the only key to my Acura MDX and are refusing to pay a locksmith or replace the ignition…read moreto address the issue. I plan to file a small claims case as soon as possible, seeking approximately $4,000 for the value of the car and money invested into it, plus compensation for the loss of use as I am a severely disabled woman. The key was dropped off on August 15th between 9:30 and 10 AM. They admitted having lost the key a few days later, affecting when they could tow it from the shop near where it died. They eventually did tow it as it could shift into neutral and I'd been calling for estimates and getting stonewalled by them wanting to know with whom I left the key or a description of the employee. They don't give their names or wear name badges and I am an autistic woman with neurological impairments meaning I cannot recall names and match with faces until I'm well-acquainted with someone. They also overcharged me $200 on a prior repair by placing an estimated amount in a service charge column and I was initially willing to use that credit balance on subsequent work, but that is no longer possible.

I did some work on my car, myself brakes tire rods, new tires. I got a wheel alignment and they…read morewere nice enough to show me as I asked to see how the alignment was and what they needed to do and sure enough I was driving it and it felt a lot better. My car drives better and I use it all the time, so I'm very thankful I would come back for another wheel alignment in the future and I recommend this business

I love this place. Its not the auto shop of drop in and get it done right away, so be ready to make…read morean appointment. But the people there are incredibly friendly. They listen to you and will do what you ask and not try to find other things wrong with your car to up-sell you. They also have a loyalty program for oil changed, which I love living in a small town.

My partner and I were on a road trip & started having car problems around Dixon. After calling 4…read moredifferent local auto shops listed by Apple maps with no answer, Breedlove's picked up almost immediately and was able to give us excellent advice on what to do to get back on the road. We are happily on our way and are so grateful to the gentleman who answered!! Thank you!!

The best automotive shop in the Sauk Valley Area! Honest and good prices. They make sure to not…read moreoverlook anything showing how much they care about their customers safety!! Thank you!

They are experts in their work, not only do they do a fantastic job of body repair, they are super…read moreclean. The entire staff is very accommodating and friendly. They are honest and treat you like family, and get your vehicle back to you quickly.