We arrived home to 6 five gallons of bottled water by our front door, which we did not order. We…read moredon't have an account with them. Called, and basically told it was our problem to figure out what to do with them. No apology for their error.

Absolutely abysmal company with NO customer service in North America and the bill will be 3x what…read moreyou signed up for. (Their call center is somewhere in Asia - probably answering calls for hundreds of companies.) I specifically stated both when I signed up and in the portal's delivery instruction section that the driver HAD to ring the doorbell and bring my jugs inside, as I am on medical leave and cannot lift them. (Thus the need for water delivery.) Instead, I got a text saying my delivery was complete and found the jugs sitting at the bottom of my front steps. Called for a week to try to get it resolved, but since the people answering the phones don't actually have any connection to the company none of their promises that the driver would come back or call me ever happened. I ended up paying the son of a friend to come bring them inside days later. The sales rep I signed up with stated my bill for first delivery would be $24.99 (after a referral discount). I was charged $70.96. This is pure fraud and the company has made sure they don't have to hear from ripped off customers by hiding behind their overseas call center. And has anyone else notice that every single response on Yelp by this company is an identical AI-generated blurb? There is actually no "Cara K" or any of the other alleged "people" who are "replying" from Sierra Springs. No wonder people contacting their Texas number are told they don't exist.

Bulk water delivery for your personal water needs, pools, agriculture. competitive pricing and…read morequick quality delivery.

they were kind, quick response with quote and delivery information I definitely recommend.read more

The workers here seem to be so departmentalized that they can't answer questions. They get…read morefrustrated at their customers and can't help come up with solutions. The employees will admit that they "don't have the best system" and can't seem to get to the screens they need to help answer questions. In other news, their repairs are only temporary and they try to upsell to new systems even though they putting the older system. We've used them for way too long but there just isn't anyone else in town to do the job. At the end of this transaction the worker was nice enough use his hand truck to take the chemicals out to the car.

I sent photos in for a delivery weeks ago. The driver called me before my delivery to talk about…read moreit, despite trying to coordinate in advance. Delivery took over two weeks, which was disappointing. I was told it would be first thing in the morning and received a call the day of the delivery and they said they were on their way. It's only about 45-60 minutes away. Nearly two hours later, they arrived. I wouldn't purchase for here if not for their contract with Costco. Employees gave me conflicting information and the one who worked at the Costco event seemed to not even care about what he was selling and did share much info. I ended up driving from Costco to the Emerald store to get better and more thorough information.

Quick, reasonable, and knew his stuff. AC has froze up, but didn't just unfreeze it, serviced…read morewhole system.

The team did a great job. there was quite a a bit of upselling that went with the process but no…read morepushIness after I declined. He fixed the part that was broken, let me know the health of my system with all the metrics they use to test, and treated me well overall. I cannot verify if a different group would have been more affordable or not, but I didn't feel cheated either. I rate my experience from good to great.

I called several spa movers and never got a call back until I contacted Mark. I needed a…read morerelatively long-distance delivery, out to the Long Beach, WA area. There were a lot of moving parts in my life at that moment, and Mark and his crew ended up picking the Hot Tub from my backyard (in Portland) while I was out of town, and delivering it to the coast 140 miles away for a very reasonable price! Both Mark and his assistant were very friendly, very responsive, and went the extra mile for me on delivery. I cannot recommend these guys too highly -- they were wonderful!

Mark and crew installed a hot tub for us this week. Our old hot tub of 25 years had a nearby…read morearborvitae which had grown into the bottom of the old tub. Quite a challenge. They did a great job. Removed the old and placed our new Costco hot tub. Highly professional and great communication. Jon

our water heater flooded our garage at 5am by 10am I had an appt for a new one to be installed…read more Devin arrived on time and was very kind. He explained everything he needed to so I could understand. He was finished and cleaned up by 1:30. I felt the price and warranty was reasonable Thanks again

I am so pleased with the very professional work that Brendan did with replacing my water heater. He…read morewas exceptionally thorough during the initial inspection and took the time to explain everything that needed to be done. I do recommend him highly