We arrived home to 6 five gallons of bottled water by our front door, which we did not order. We…read moredon't have an account with them. Called, and basically told it was our problem to figure out what to do with them. No apology for their error.

Absolutely abysmal company with NO customer service in North America and the bill will be 3x what…read moreyou signed up for. (Their call center is somewhere in Asia - probably answering calls for hundreds of companies.) I specifically stated both when I signed up and in the portal's delivery instruction section that the driver HAD to ring the doorbell and bring my jugs inside, as I am on medical leave and cannot lift them. (Thus the need for water delivery.) Instead, I got a text saying my delivery was complete and found the jugs sitting at the bottom of my front steps. Called for a week to try to get it resolved, but since the people answering the phones don't actually have any connection to the company none of their promises that the driver would come back or call me ever happened. I ended up paying the son of a friend to come bring them inside days later. The sales rep I signed up with stated my bill for first delivery would be $24.99 (after a referral discount). I was charged $70.96. This is pure fraud and the company has made sure they don't have to hear from ripped off customers by hiding behind their overseas call center. And has anyone else notice that every single response on Yelp by this company is an identical AI-generated blurb? There is actually no "Cara K" or any of the other alleged "people" who are "replying" from Sierra Springs. No wonder people contacting their Texas number are told they don't exist.

Very clean store, attentive service and quick service. I will be returning to this store.read more

Amin helped me out big time!! He gave me so much advice about what option was best for me. He saved…read moreme so much time and money!!! I love this place

Bulk water delivery for your personal water needs, pools, agriculture. competitive pricing and…read morequick quality delivery.

they were kind, quick response with quote and delivery information I definitely recommend.read more

We had this service for about a year in Newport. Very good deal vs. having bottled water that you…read moreconstantly have to purchase and then take the bottles to the store to regain your deposit. The pricing is very fair. Used to have the service at my work, but when the guy using it retired, it stopped. I contacted the owner to set up home service and rented the dispenser. You just leave your empty bottles outside on the designated day and they pick them up and leave the filled bottles. On the Oregon Coast, it rains, so the bottles were often brought into the garage wet. Also, when it came time to move, we put a note on the empty bottles to be picked up and it said to only leave 3 instead of our usual 4 and 4 was left anyway. Our normal delivery date was 4/22 and we were to be moved out by 4/21, so I figured we would have bottled water on-sight while we moved. I called on 4/17 and was told it would be picked up the next day and there was no refund for a full jug of water, even though we had specifically asked for 1 less jug and they gave us an 4th anyway. Outside of that one issue, I was very pleased with the service. They were always on time and I enjoyed not having to deal with a million plastic bottles every month as well.

Home bottled water delivery up and down the Central Oregon Coast -- Both 3 and 5 gallon bottles…read moreavailable for delivery every 2 weeks, or once a month as needed, plus they have dispensers if you don't already have one. And -- the cost is equivalent to buying bottled water at the grocery store -- except you don't have to lug it to and from the car or up stairs etc. The water in Lincoln City is a way over chlorinated, and even something as basic as Alka Seltzer tastes awful -- not to mention soups and iced tea or coffee -- so I had to find a place that offers tastier water -- and this is it. It's RO (reverse osmosis) water, in plastic bottles -- Very helpful guy on the phone makes sign-up a breeze. not much else to say about it. They carry it up, and even lift the 5 gallon water bottle for me! What more could you ask?!

Bought a bottle of their drinking water at PDX this morning, and it was undrinkable! When I opened…read moreit on the plane, the odor of chlorine was as strong as I have ever smelled in any tap water anywhere. Here is a photo of the bottle I bought, with a website mentioned to view test results. No surprise here, that site is "forbidden". What a rip off to be putting TAP WATER in these bottles and falsely advertising it as "Rain Water".

From the owner: We bottled rain and spring waters in biodegradable and recyclable bottles and caps. Our products…read moreare distributed by Sysco, FSA, Columbia, Maletis, Harbor, Core-Mark, Ernest and other distributors or call today for a delivery! We offer private labeling of our products for customers who wish to put their name on a bottle of water. Call for more information!

Normally, I love this water company, and have used them in the past. However, this year for the…read moreOregon Jamboree I feel like they are ripping off the customers. Last year, I was able to fill two pools and my trailer for $70. This year I only needed a pool filled, and they want to charge me $150! WTF?? I get it, it's a monopoly, and I understand inflation, especially during a weekend such as this, but to fill a 10 X 10 pool for $150... Rip Off! And those who pay more than $50, they're fools! Thanks for nothing No Drought! I'd rather suffer than give you my money! I'll walk to a water source and fill a bucket!!

Best spring water money can buy. Excellent service and price for the water and delivery. People are…read morevery helpful and friendly to talk with.

been asking for a receipt since Primo bought them out. never got one. Finally Iwas able to log into…read morethe account to find out they were charging me 50% more than the price advertised on Primo website plus a high delivery charge. I called ask for a supperviser. Never got a Supperviser so ask for a callback. Never got a call back. I feel sorry for the poor delivery driver tomorrow when he gets the brunt of me FIRING Primo Water. I DON'T RECOMMEND USING THERE SERVICES

Easy to get started online. Communication through email is good. No complaints…read more For me? The driver!! Ben has been amazing!! Super helpful, very friendly and quick to take care of any issues I had. Give the guy a raise already!!! Hopefully if I ever get a different driver for any reason they are as awesome as Ben!! Thanks man!!

This company is the worst for billing. They will charge for 2 months if payment is received after…read morenext billing cycle, and refuse to adjust bill for payment received. Next to impossible to speak to a live person. Wish I could give them an even lower score.