This company is amazing. Definitely a small family business. Friendly, polite, and made me feel…read morevalued as a potential customer. They got me scheduled the next day and was able to get all the work done sane day even after changing the work order! Michael did the work. Super polite and informative. Very clean and the work he did was impressive. Pricing was fair, lower than other companies. I highly recommend them!

My leaking disposal wasn't an emergency, but they were able to come out early the next morning to…read moreconfirm it was the disposal and install a new one. He arrived during his "window" they told me, knew what he was doing, and had it installed and tested in about 30 minutes. I was very happy. Everyone needs a good plumber, and this company is mine! Very efficient from my first call to the install. Thank you, B. Ayers Plumbing!

I had a routine a/c and furnace check. Epi called to let me know she was on her way and told me…read morewhat she was doing today. Great customer service. I highly recommend Epi!

Shawn with customer service reached out to set things right and explained what happened and why the…read moreexperience was not up to their typical standards. So I am updating from 1 star to 3.

Great service, and they've repaired our rental house at least twice for us! Always painless, these…read moreguys/women are pros. Our garbage disposal started leaking, requested help from our landlord. Got an appointment the next day, had it repaired/replaced in about 2 hours. No probs with scheduling, and the technician was expert, he used to run his own repair business, in other words, an ole pro. These are quality people!

I communicated with them entirely through email and asked for an *estimate*. I have the email…read morethread, and there was never any mention of a $125 trip charge or that testing would be performed. All I asked for was an estimate. They came out and did testing that I did not request, and now they are billing me for $201.25.

Huggy and Dave showed up right on time to replace a kitchen faucet that had totally put me at my…read morewits end. I tell you what you get dinner AND a show when these two show up. They went over several options on the best way to setup the new faucet and even educated me on several unique plumbing terms. I "fix" a lot of things myself and I call in extra help very sparingly but Huggy/Dave and Forbes plumbing were absolutely worth it. Thank you!

I have never had to call a plumber and I was concerned because you hear so many stories about bad…read moreservice or being taken advantage of. Forbes was recommended by a local real estate friend of mine. I have to say, I was highly impressed. I had two plumbers come out and they were very professional. They quickly identified the source of a leaky shower head and fixed it promptly. They even noticed that my bathroom sink wasn't draining and fixed that without me even having to ask. I will definitely be calling them if I have any other plumbing issues in the future.

We had a leak in the ceiling below our third story shower/bath combo. A different plumber had come…read moreout and told me the necessary repair was to cut into the wall to access the underneath of the tub and replace the waste drain, for a price of around $1,400. This seemed steep so I requested Pro Drain come out for a second opinion. Chris from Pro Drain arrived and listened to my recap of the situation. He performed his own diagnostic tests and told me the source of the leak was actually from water getting outside the tub and getting through areas between the tile and the wall of the tub. All that was actually needed were splash guards and application of caulking. Chris saved us over $1,000, not to mention wall repair costs. Pro Drain employs plumbers who are looking to honestly help their clients. I will definitely use them for my plumbing needs going forward.

Jordan Armstrong did a great job restoring the flow and function of my toilet and tub today like a…read moretrue professional!

These guys were amazing !!!! I just had a small leak in a valve in my garage and they did an…read moreexcellent job and replaced my valve for a very fair price and didn't gouge me like most plumbing companies would. I would highly recommend them. !!!!

0 stars. Never showed up. Never text or call to advise. Very poor customer service! Disappointed.read more

Needed new water heater, got quotes from Fusion and Home Depot. HD was 20% less BUT only quoted…read morethe water heater and the install with the caveat that any addition items or work would be added on. I've worked with HD before, and have had no issue, so I think they are fine I have no beef with them. Fusion gave a detailed quote of all items to be replaced and the model of water heater. The quote included new water hoses (stainless steel) , new gas hose, new earthquake straps, the addition of an expansion tank (which I think is now required for code). Everything that the job needed was on the quote. Baring unforeseen issues (which happen) I knew exactly what the cost was going to be. Some of the items may have not absolutely needed replacement, but you don't want a $30 hose to ruin a $800 water heater (which is what happened to my last water heater and why we are here today). The solution provided was complete. HD may have had a less expensive quote, but it would have gone up, so I think in the end HD was not really a better price. Given the good reviews online and detailed quote at what I felt was a fair price, the job went to fusion. From inquiry to initial response was very quick, a couple of hours maybe. All communication was timely. Install date was set for three days after my inquiry. The day of the install they were a little late, but I got a text communicating that and an arrival time. I appreciated that very much. When they showed John introduced himself, very polite, nice guy. Then they went to work. They completed the job in a few hours. They left the work area clean and removed the old water heater. The install was beautiful, I know it's a water heater, but damn it was a clean install. Fusion gets five stars. There is no aspect of this job that I can suggest a need for improvement. Price: Five Stars, since the price was close to HD, I feel that I paid a fair price Communication: Five Stars, responsive and let me know they were running late Install: five stars, you can just tell that they paid attention to detail and did a clean job. I feel that I didn't pay a premium for that attention to detail. Attitude: five stars, John's a really nice guy Thank you Fusion, I really appreciate the quality of the job you did.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Chris was the best plumber we have ever had. He had everything he needed already on his truck. We…read moredidn't have to wait after the initial inspection for him to go get supplies or anything. He was ready and well organized. When you are already in a stressful situation, having someone show up prepared and ready to help relieves so much stress. He was also very kind and funny. He put our minds at ease with his expertise. And kept a lighthearted conversation with us so we felt more comfortable. Hands down, the best guy for any job. ​

This was the second time we used Mr. Rooter and Blair Leonard was professional, friendly, and…read morethorough. Thank you very much!

Made an appointment for 9am-10am on Friday. My toilet was having issues where it randomly would…read moreclog whenever flushed, probably a blockage in the line. I Received a total of EIGHTEEN text messages " Hi , this is Corinna from Roto-Rooter. We are running behind schedule for your service call, but you are next in line. We appreciate your patience, and I will text you when the technician is on the way." I check their app at 11:45 it says my technician arrived and "service was in progress" which is funny because no one was at my house. 12:30 hit I called and spoke with someone who told me to be patient they assured me I was next in line. Another few hours passed, a tech showed up for "water damage assessment" there's no water damage I have a clogged pipe, he said it was a "free service"... I told him nowhere did I say I had water damage. I asked whim where the actual tech was he said he didn't know and he couldn't help. At 4:50pm I got a call from a woman at Roto rooter telling me a tech was going to come available and giving me a 30-45 minute heads up. Obviously I told her to cancel and that was insane why would I give a penny to this company? 9am appointment and they're telling me they'll show up around 6pm? They continuously texted me to tell me I was next in line from 9am to 5pm which was an obvious lie. Lesson learned call a local plumber, this company is the worst. If you want to waste your whole day call them, if not call literally anyone else. Since they're corporately owned I'll provide my feedback to their parent company as well. Waste of a day

Came promptly and did a great job unclogging my kitchen drain. Very professional service. Will use…read morethem again . They deserve a five star rating

If you are considering plumbing work or a full home repipe, you can save yourself time and…read moreunnecessary stress by calling Service Plus Plumbing first. Companies do not earn and maintain a near perfect 5.0 rating without consistently delivering exceptional service, integrity, and quality workmanship--and this company exemplifies all three. We recently had our home repiped by Service Plus Plumbing, and the experience exceeded our expectations from start to finish. Landon and his crew were professional, punctual, and consistently courteous. They arrived exactly when scheduled, communicated clearly throughout the entire process, and ensured we understood each step of the project. What could have been a disruptive undertaking was handled with efficiency and care. What truly set them apart was their commitment to going above and beyond. They took the time to answer every question, paid close attention to detail, and demonstrated genuine pride in their work. The craftsmanship was outstanding. Upon completion, they left our home remarkably clean. Aside from the expected wall cutouts--which were outside the scope of their work--you would not have known extensive plumbing work had just been performed. Their respect for our home and property was greatly appreciated. Equally impressive was their pricing. Their quote was beyond competitive, and the final invoice matched the original bid exactly, even though they invested significant time and effort to ensure we were completely satisfied with the finished result.

Call these guys if you need your plumbing problem fixed right the first time! There's a big…read moredifference between "Service Plus"and everyone else -- Landon showed up on time (with a ditch witch!) and stayed late to get the job done. We trusted them to bore through rock to provide new water service, and were totally pleased with their work.